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HomeMy WebLinkAboutRES CC 2019 3840 2019 0904 RESOLUTION NO. 2019-3840 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF THE VENTURA COUNTY TRANSPORTATION COMMISSION (VCTC) TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT AND RESCINDING RESOLUTION NO. 2013-3247 WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964 as amended; and WHEREAS, the City is a subrecipient of Federal revenues and is required to meet Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by the Code of Federal Regulations part 21.7; and WHEREAS, the City assures that all residents and visitors are afforded meaningful access to the City's programs, activities and services; and WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013- 3247, adopting certain elements of the VCTC 2009 Title VI Program; and WHEREAS, on April 6, 2018, the VCTC adopted an updated Title VI Program; and WHEREAS, the City has updated its Title VI Program; and WHEREAS, the City is eligible to adopt certain elements of the updated VCTC Title VI Program to make the City compliant with Title VI requirements and has incorporated them into the City's Title VI Program. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES HEREBY RESOLVE AS FOLLOWS: SECTION 1. Resolution No 2013-3247 is hereby rescinded upon the effective date of this resolution adopting an updated Title VI Program. SECTION 2. Authorizes the City to adopt the updated Title VI Program, incorporating the following elements of the VCTC Title VI Program: Notice to Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English Proficiency Plan), and Public Participation Plan. Resolution No. 2019-3840 Page 2 SECTION 3 The City Clerk shall certify to the adoption of this resolution and shall cause a certified resolution to be filed in the book of original resolutions. PASSED AND ADOPTED this 4th day of September, 2019. t 40.0 Laioqumivvli anice S. arvin, Mayor ATTEST: QP'AK Cq i ,,of! , '09 � ._z Ky Spa ler, Ci Jerk i1114, �rip,10 �� VIP41 40 w J Attachment: Exhibit A: City of Moorpark/Moorp r ransit Title VI Program Resolution No. 2019-3840 Page 3 CITY OF MOORPARK/MOORPARK CITY TRANSIT PCtK CA 4/k 2 17 Pkilrirtire#41 o , �A Ep TITLE VI PROGRAM Title VI of the Civil Rights Act of 1964 Adopted September 4, 2019 Effective thru May 31, 20211 Contact Information: Shaun Kroes, Program Manager City of Moorpark 799 Moorpark Avenue Moorpark, CA 93021 805-517-6257 skroes(a�moorparkca.gov 1 Expiration date matches VCTC's date Sections of VCTC's Title VI Program are incorporated into the City's Title VI Program Resolution No. 2019-3840 Page 4 Table of Contents Introduction 1 City of Moorpark Notice to the Public 2 List of Locations Where Title VI Notice is Posted 3 Title VI Complaint Procedures 3 Title VI Policy 3 How to File a Complaint 3 How Complaints Are Processed 4 Transit-Related Title VI Investigations 5 Public Participation Plan 5 Language Assistance Plan 6 Table Depicting the Membership of Non-Elected Committees and Councils 6 Subrecipient Monitoring/Schedule of Subrecipient Title VI Program Submissions 6 Title VI Equity Analysis-Facility 7 Additional Information for Fixed Route Transit Providers 7 System-Wide Service Standards 7 Vehicle load for each mode 7 Vehicle headway for each mode 8 On-time performance for each mode 8 Service availability for each mode 8 Service Policies—Transit Amenities 8 Service Policies—Vehicle Assignments 9 Attachments 10 Attachment 1—Sample Letters 10 Attachment 2—Title VI Complaint Form 13 Attachment 3—VCTC Public Participation Plan 17 Attachment 4—VCTC Language Assistance Plan 20 Attachment 5—Moorpark City Council Approval Resolution 30 Resolution No. 2019-3840 Page 5 Introduction The United States Department of Transportation (US DOT) and the Federal Transit Administration (FTA) require agencies that operate transit service to comply with the general requirements of the Title VI regulations. The purpose of the Title VI Program is to ensure that the level and quality of City of Moorpark/Moorpark City Transit (City) service is provided without regard to race, color, national origin or income status. As sub-recipient to the regional grantee, Ventura County Transportation Commission (VCTC), the City is eligible to adopt certain elements of the VCTC Title VI Program per FTA Circular 4702.1 B, dated October 1, 2012. Appropriate, adoptable elements include the following: • Notice to Beneficiaries • Title VI Complaint Procedures • Language Assistance Plan (LEP Plan) • Public Participation Plan The City has elected to adopt eligible elements of the VCTC Title VI Program, in order to satisfy federally-mandated Title VI requirements; adopted elements are noted accordingly The following sections describe the City's Title VI Program in detail. 1 Resolution No. 2019-3840 Page 6 City of Moorpark Title VI Notice to the Public The City of Moorpark (City) operates its Moorpark City Transit programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City. For additional information on VCTC's civil rights program and procedures to file a complaint, call 805-517-6257, visit www.moorparkca.gov/transit, or write to City of Moorpark, Public Works Program Manager, 799 Moorpark Avenue, Moorpark, CA 93021. In addition to the Title VI complaint process at the City, a complainant may file a Title VI complaint with the Federal Transit Administration (FTA), Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, D.C. 20590. La Ciudad de Moorpark Aviso al Publico de Derechos Civiles La Ciudad de Moorpark (Ciudad) opera sus programas y servicios sin consideracion de raza, color, u origen nacional, de conformidad con Titulo VI de la Ley de Derechos Civiles de 1964, en su forma enmendada. Cualquier persona que creee que el o ella haya sido agraviado por una practica discriminatoria illegal bajo el Titulo VI puede presenter una queja con Ciudad. Para obtener informacion adicional sobre el programa de derechos civiles de VCTC y los procedimientos para presenter una queja, Ilame al 805-517-6257, visite www.moorparkca.gov/transit o escribe al Ciudad, Public Works Program Manager, 799 Moorpark Avenue, Moorpark, CA 93021. Ademas del Titulo VI proceso de Ciudad, un reclamante puede presenter una queja del Titulo VI con la administracion federal de transito, Federal Transit Administration (FTA), Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, D.0 20590. 2 Resolution No. 2019-3840 Page 7 List of Locations Where Title VI is Posted City Title VI notice to the public is currently posted at the following locations: City of Moorpark Front Counter 799 Moorpark Avenue, Moorpark, CA 93021 Moorpark City Transit Buses Website: www.moorparkca.gov/transit Title VI Complaint Procedures To ensure compliance with Title 49 of the Code of Federal Regulations (CFR) Section 21.9(b), VCTC and sub-recipients (such as City of Moorpark) are required to develop procedures for investigating and tracking Title VI complaints filed against them and make their procedures for filing a complaint available to members of the public upon request. In order to reduce the administrative burden associated with this requirement, VCTC sub- recipients may adopt the Title VI complaint investigations and tracking procedures developed by VCTC. As such, the City has adopted VCTC Title VI Complaint Procedures as part of its Title VI program. TITLE VI POLICY The City is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. No person or group of persons will be discriminated against with regard to fares, routing, scheduling, or quality of transportation service that the City furnishes, on the basis of race, color, or national origin. Frequency of service, age and quality of the City's vehicles assigned to routes, quality of the City's stations serving the City, and location of routes will not be determined on the basis of race, color or national origin. For additional information on the City's obligation regarding non-discrimination, please write to: City of Moorpark 799 Moorpark Avenue Moorpark, CA 93021 HOW TO FILE A COMPLAINT Any person who believes that he or she has, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national 3 Resolution No. 2019-3840 Page 8 origin may file a Title VI complaint with the City. The complaint must be filed within one hundred and eighty (180) days of the date of the alleged discrimination. Written complaints may be sent to: City of Moorpark Attn: City Engineer/Public Works Director 799 Moorpark Avenue Moorpark, CA 93021 The "Title VI Complaint Form" is available online at www.moorparkca.gov/transit and should be used to detail the complaint, but is not mandatory. Complaint forms may also be obtained by calling 805-517-6257. In addition to the Title VI complaint process at the City, a complainant may file a Title VI complaint with the FTA, Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, D.C. 20590. If a complaint is made in a language other than English, the City will translate the complaint through a contracted service, and any response, including requests for additional information and any disposition will be made in both English and the language in which the complaint was made. HOW COMPLAINTS ARE PROCESSED BY THE CITY All complaints alleging discrimination based on race, color or national origin in a transit service or benefit provided by the City will be recorded by the City's Public Works Program Manager by updating the "List of Active Investigations, Lawsuits or Complaints." This list shall include the date that the investigation, lawsuit, or complaint was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the recipient or sub-recipient in response to the investigation, lawsuit, or complaint. The list shall be made available to FTA upon request and with every City Title VI Program update. If additional information is needed for assessment or investigation of the complaint, City staff will contact the complainant in writing within fifteen (15) working days of receiving the complaint. Failure of the complainant to provide the requested information by the requested date may result in the administrative closure of the complaint. City staff will investigate the complaint and prepare a draft written response. If appropriate, City staff may administratively close the complaint. City staff will investigate a formal Title VI complaint within thirty (30) working days of receiving the complaint. Based upon all of the information received, City staff will prepare a draft written response subject to review by the City. The City will determine if the complaint may be administratively closed after the draft is written, or if a final written response is needed. If a final written response is needed, the City will send the response to the complainant and advise the complainant of his or her 4 Resolution No. 2019-3840 Page 9 right to file a complaint externally. The complainant also will be advised of his or her right to appeal the response to federal and state authorities as appropriate. The City will use its best efforts to respond to a Title VI complaint within sixty (60) working days of its receipt of such a complaint. Attachment 1 includes a sample letter acknowledging receipt of the complaint, substantiating the complaint, and not substantiating the complaint; all modeled from VCTC sample letters. Attachment 2 provides the City's Title VI Complaint Form; also modeled from VCTC sample forms. Transit-Related Title VI Investigations, Complaints, and Lawsuits To ensure compliance with 49 CFR Section 21.9(b), the City is required to prepare and maintain a list of any active investigations conducted by entities other than FTA, lawsuits, or complaints naming the City that allege discrimination on the basis of race, color, or national origin. This list shall include the date that the investigation, lawsuit, or complaint was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the recipient or sub-recipient in response to the investigation, lawsuit, or complaint. There have been no complaints naming the City alleging discrimination on the basis of race, color, or national origin with respect to service or other transit benefits. Public Participation Plan, Public Participation Process, Minimum Outreach Requirements, Outreach Methods to Engage Minority and Limited English Proficient Populations The VCTC Title VI Program for Public Participation Plan, Public Participation Process, Minimum Outreach Requirements, Outreach Methods to Engage Minority and Limited English Proficient Populations (pages 8-10), adopted April 6, 2018, and any future amendments are incorporated into the City's Title VI Program and included as Attachment 3. The following exceptions apply: • References to VCTC's website and phone number for the purpose of public information dissemination shall be replaced with the City's website (www moorparkca.gov/transit) and phone number (805-517-6257). • The first page of VCTC's page 8, "Transit-Related Title VI Investigations, Complaints, and Lawsuits" is replaced with the following sentence: "The City of Moorpark/Moorpark City Transit has had no Title VI discrimination complaints filed in the past six years." 5 Resolution No. 2019-3840 Page 10 Language Assistance Plan, Overview of VCTC, Language Assistance Goals, Results of the Four Factor Analysis, Implementation Plan, General Measures or Practices, Monitoring and Updating of the LAP Plan and Staff Training Title VI and its implementing regulations require that FTA recipients take responsible steps to ensure meaningful access to the benefits, services, information, and other important portions of their programs and activities for individuals who are Limited English Proficient (LEP). In developing a language implementation plan VCTC and sub-recipients can ensure that LEP persons have meaningful access to their programs and activities by developing and carrying out a language implementation plan pursuant to the recommendations in Section VII of the US DOT LEP Guidance. The VCTC Title VI Program for Language Assistance Plan, Overview of VCTC, Language Assistance Goals, Results of the Four Factor Analysis, Implementation Plan, General Measures or Practices, Monitoring and Updating of the LAP Plan and Staff Training, pages 12-21, adopted April 6, 2018 and any future amendments are incorporated into the City's Title VI Program and included as Attachment 4. The VCTC Title VI Program Attachments B and C are also incorporated by reference to this document. As an addendum to VCTC's LEP Plan, the City has staff members who can provide assistance for the Spanish speakers in the community. The City's contracted service provider (MV Transportation) also has operators who speak Spanish when residents call for dial-a-ride or bus service information. Table Depicting the Membership of Non-Elected Committees and Councils The City, at this time, does not have a transit-related, non-elected advisory committee. The City does have a Transportation and Public Works Committee that consists of two City Councilmembers. The City also has the ability to appoint two residents to the VCTC Citizens Transportation Advisory Committee/Social Services Transportation Advisory Committee (a VCTC state requirement) Subrecipient Monitoring and Schedule of Subrecipient Title VI Program Submissions The City is considered a subrecipient to VCTC (primary recipient). In accordance with 49 CFR 21.9(b), and to ensure that subrecipients are complying with the DOT Title VI regulations, primary recipients must monitor their subrecipients for compliance with the regulations. Importantly, if a subrecipient is not in compliance with the Title VI requirements, the primary recipient is not in compliance. The VCTC Director of Programming is responsible for all subrecipient monitoring. VCTC monitors its subrecipients by ensuring that each entity meets the criteria outlined in 6 Resolution No. 2019-3840 Page 11 Chapter III of Title VI Circular 4702.1B VCTC has collected and reviewed the subrecipients' Title VI Programs which were approved by the subrecipients' governing board. VCTC also reviewed the subrecipients' website and confirmed that their Title VI Notice complaint process and Title VI complaint form were available to the public. VCTC's subrecipients must submit a copy of their Title VI Program triennially prior to the due date of VCTC's Title VI Program submission to the FTA. VCTC staff monitors the submissions. Each VCTC subrecipient Title VI Program includes the following: 1. A copy of the Title VI notice to the public that indicates the subrecipients' compliance with Title VI, and informs members of the public of the protections against discrimination afforded to them by Title VI. 2. A copy of the subrecipients' instructions to the public explaining how to file Title VI discrimination complaints, including a copy of the complaint form. 3. A list of any public transportation-related Title VI investigations, complaints, or lawsuits filed with the subrecipient. The list only contains investigations, complaints, or lawsuits that pertain to allegations of discrimination on the basis of race, color, or national origin. Title VI Equity Analysis — Facility An equity analysis was not required when the City incorporated in 1983 and since then no operational or maintenance facilities have been constructed for the City's transit-related services. Additional Information for Fixed Route Providers The City's fixed-route bus service operates fewer than 50 fixed route vehicles in peak service System-Wide Service Standards In order to comply with 49 CFR Section 21.5(b)(2) and 49 CFR Section 21.5(b)(7), Appendix C to 49 CFR part 21, the City is required to adopt system-wide service policies necessary to guard against service design and operational policies that have disparate impacts. System-wide policies differ from service standards in that they are not necessary based on a quantitative threshold. Below are the current standards and policies- Vehicle load for each mode Vehicle Load or load factor is a ratio of the number of seats on a vehicle to the number of passengers. Load factor is an indicator of the extent of probable overcrowding or the need for additional vehicles. It is also a means to determine whether the level of 7 Resolution No. 2019-3840 Page 12 service on a particular route at a particular time is adequate to assure a level of service deemed appropriate for the transit system. As a service standard, load factor is typically expressed as a ratio (E.g. 1:1 or 1.25 or 1 seat for every 1.25 passengers). The load factor is determined by taking the number of seats on a specific route which pass the peak point during the peak hour and dividing that into the number of passengers that are actually carried past that point during that hour. Vehicle loads are monitored for all routes to determine if additional vehicles are needed to avoid overcrowding. Moorpark City Transit fixed-route vehicle load shall not exceed 1:1.4, or 1 seat for every 1.4 passengers, to account for the ability of passengers to stand while in a City fixed- route vehicle. Vehicle headway for each mode Vehicle headway is measurement of the time interval between two vehicles traveling in the same direction on the same route. The frequency of service is a general indication of the level of service provided along a route and a factor in the calculation of the amount of travel time expended by a passenger to reach his/her destination. It is generally expressed for peak end off peak service as an increment of time (e.g. peak: every 15 minutes; and off peak- every 30 minutes). Local bus service is usually more frequent than intercity bus service because the travel distance is generally longer on intercity buses. The City does not currently operate any intercity bus routes, with service limited to travel within the City. While the goal of Moorpark City Transit's fixed-route vehicle headways is to be 60 minutes or less, Monday through Friday, many trips require 65 minutes to 75 minutes due to the necessity of driver breaks, peak traffic in certain areas of the City, and the necessity of delaying bus departures to ensure proper connections to locations of peak passenger sources. On-time performance for each mode Moorpark City Transit's fixed-route on-time performance goal is 95% of all runs are on time (defined as no more than 5 minutes late). No buses shall arrive ahead of schedule. Service availability for each mode Moorpark City Transit operates a fixed-route service that travels throughout much of the City. Routes 1 and 2 provide service to a majority of the same areas in a clock-wise and counter-clockwise fashion in order to generally provide equal travel times for passengers traveling to and from the same location. Some differences do occur, such as Route 2 solely providing service to Villa Del Arroyo Mobile Home Park. In addition, the City provides complementary ADA paratransit service within the City as well as a 8 Resolution No. 2019-3840 Page 13 senior dial-a-ride service. The City also participates in the East County Transit Alliance InterCity ADA and senior dial-a-ride service. Service Policies —Transit Amenities The City provides various amenities at its bus stops. Nearly all bus stops have bus stop signs with route maps and schedules posted. Some bus stops have benches and shelters that are provided as conditions of approval for development. Other bus stops include shelters, benches and trash receptacles. The determination of where shelters should be located is determined by general bus stop use as well as overall accessibility, such as sufficient right-of-way and ADA clearance. Service Policies —Vehicle Assignment At present the City owns 5, 32-foot compressed natural gas (CNG) El Dorado National EZ Rider II buses. Three buses are 2010 model years and two buses are 2015 model years. At present 2 buses are used on a daily basis for Route 1 and Route 2. All buses are interchangeable; vehicle assignments are done in a manner that ensures rotation of fleet vehicles throughout all the routes in the City system. 9 Resolution No. 2019-3840 Page 14 ATTACHMENT 1 Sample Letter Acknowledging Receipt of Complaint Today's Date Ms. Jo Doe 1234 High St. Moorpark, CA 93021 Dear Ms. Doe: This letter is to acknowledge receipt of your complaint against the City of Moorpark/Moorpark City Transit alleging An investigation will begin shortly. If you have additional information you wish to convey or questions concerning this matter, please feel free to contact this office. Sincerely, Shaun Kroes Public Works Program Manager City of Moorpark 799 Moorpark Avenue Moorpark, CA 93021 Office: 805-517-6257 Email: skroes(c�moorparkca.gov 10 Resolution No. 2019-3840 Page 15 Sample Letter Notifying Complainant that the Complaint is Substantiated Today's Date Ms. Jo Doe 1234 High St. Moorpark, CA 93021 Dear Ms. Doe: The matter referenced in your letter of (date) against the City of Moorpark/Moorpark City Transit alleging Title VI violation has been investigated. (An/Several) apparent violation(s) of Title VI of the Civil Rights Act of 1964, including those mentioned in your letter (was/were) identified. Efforts are underway to correct these deficiencies. Thank you for calling this important matter to our attention. You were extremely helpful during our review of the program. (If a hearing is requested, the following sentence may be appropriate.) You may be hearing from this office, or from federal authorities, if your services should be needed during the administrative hearing process. Sincerely, Shaun Kroes Public Works Program Manager City of Moorpark 799 Moorpark Avenue Moorpark, CA 93021 Office: 805-517-6257 Email: skroes@moorparkca.gov 11 Resolution No. 2019-3840 Page 16 Sample Letter Notifying Complainant that the Complaint is Not Substantiated Today's Date Ms. Jo Do 1234 High St. Moorpark, CA 93021 Dear Ms. Doe. The matter referenced in your complaint of (date) against the City of Moorpark/Moorpark City Transit alleging has been investigated. The results of the investigation did not indicate that the provisions of Title VI of the Civil Rights Act of 1964, had in fact been violated As you know, Title VI prohibits discrimination based on race, color, or national origin in any program receiving federal financial assistance The City has analyzed the materials and facts pertaining to your case for evidence of the City's failure to comply with any of the civil rights laws. There was no evidence found that any of these laws have been violated. I therefore advise you that your complaint has not been substantiated, and that I am closing this matter in our files You have the right to 1) appeal within seven calendar days of receipt of this final written decision from the City, and/or 2) file a complaint externally with the U.S. Department of Transportation and/or the Federal Transit Administration at: Federal Transit Administration Office of Civil Rights Attention: Title VI Program Coordinator East Building, 5th Floor—TCR 1200 New Jersey Ave., SE Washington, DC 20590 Thank you for taking the time to contact the City. If I can be of assistance to you in the future, do not hesitate to contact me Sincerely, Shaun Kroes Public Works Program Manager City of Moorpark 799 Moorpark Avenue Moorpark, CA 93021 Office. 805-517-6257 Email- skroesc moorparkca.gov 12 Resolution No. 2019-3840 Page 17 ATTACHMENT 2 Title VI Complaint Form Title VI of the 1964 Civil Rights Act requires that "No person in the United States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance." The requested information will assist us in processing your complaint. Please let us know if you require any assistance in completing this form. Complete and return this form to: Moorpark City Transit, 799 Moorpark Avenue, Moorpark, CA 93021. 1. Complainant's Name 2. Address 3. City State Zip Code: 4. Telephone Number (home) (business) 5. Person discriminated against (if someone other than the complainant) Name Address City State _ Zip Code. 6. Which of the following best describes the reason you believe the discrimination took place? Was it because of your: a. Race/Color: Yes No b. National Origin: Yes No 7. What date did the alleged discrimination take place? 13 Resolution No 2019-3840 Page 18 8 In your own words, describe the alleged discrimination. Explain what happened and whom you believe was responsible. Please use the back of this form if additional space is required. 9. Have you filed this complaint with any other federal, state, or local agency; or with any federal or state court? Yes No If yes, check each box that applies: Federal agency ❑ Federal court 0 State agency El State court ❑ Local agency EJ 10. Please provide information about a contact person at the agency/court where the complaint was filed. Name Address City State Zip Code: Telephone Number 11. Please sign below You may attach any written materials or other information that you think is relevant to your complaint. Complainant's Signature Date 14 Resolution No. 2019-3840 Page 19 Titulo VI Forma de Quija El Titulo VI de los derechos civiles de 1964 exige que "Ninguna persona en los Estados Unidos, per motivos de raza, color o origen nacional, ser excludio de la participacion en, ser negado los beneficios de, o ser objeto de discriminaciOn bajo cualquier programa o actividad que reciba asistencia financier federal." La informacion solicitada es necesaria para asistirnos en el procesamiento de su queja. Por favor avisenos si usted requiere ayuda en completer esta forma. Complete y devuelva esta forma a: Moorpark City Transit, 799 Moorpark Avenue, Moorpark, CA 93021. 1. Nombre del reclamante: 2. Dirección 3. Ciudad Estado COdigo Postal 4. Niumero de telefono (casa) (negocio) 5. Persona de discriminaciOn (si alguien que no sea el reclamante): Nombre Direccion Ciudad Estado Negocio: 6. 6Cual de las siguientes opciones describe mejor la razon usted que la discriminacion ocurrio? e,Fue debido a su?: c. Raza/Color: Si No d. Origen Nacional: Si No 7. e:,Que fecha ocurrio la supuesta discriminaciOn? 15 Resolution No. 2019-3840 Page 20 8 En sus propias palabras, describa la supueta discriminaciOn. Explique lo que ocurrio y a quien usted cree que fue responsible. Por favor use otra pagina (o atras de la forma) si se necesita espacio. 9. e:,Ha presentado esta queja con cualquier otra agencia gubernamental, o con algUn tribunal federal o estatal? Si No Si la respuesta es si, marque cada caja que se aplica- agencia federal ❑ tribunal federal organismo estatal ❑ tribunal estatal El agencia local El 10. Por favor proporcione la informacion sobre una persona de contacto en la agencia o tribunal donde la queja fue presentada. Nombre Direccion Ciudad Estado COdigo Postal: Numero de telefono 11. Por favor firme abajo. Usted puede incluir cualquier material escnto o otra informacion que usted cree es pertinente a su queja. Firma del Reclamante Fecha 16 Resolution No. 2O1S-384O Page 21 ATTACHMENT 3 Public Participation Plan Ventura County TransportaionConxmission Title v| Program Transit-Related Title VI Investigations,Complaints,and Lawsuits The Ventura CountyTransportation Commission has had no Title VI discrimination complaints filed in the past twelve years. Public Participation Plan Purposes of This Plan This Public Participation Plan was created during the development of Ventura County Transportation commiss/on's (VcTc) Title VI Program.This plan includes strategies for VCTC's outreach and participation activities.Of particular importance,this plan includes enhancing strategies for engaging minority and Limited English Proficient(LEP) individuals in vcrc strunsportauun're|ated planning efforts to ensure that all groups are represented and their needs considered VCTC is committed to ensuring it serves the county of Ventura consistently and in the most cost- efficient and appropriate manner within available resources.Through conversation and collaboration with riders,prospective riders,and the larger surrounding commu nity, VCTC will be able to assess the quality of its service, measure potential impacts to the community from VCTC's transportation-related initiatives or proposed initiatives, and ensure that it is providing a valuable and accessible service. Public Participation Process Approach to Public Particioation The public participation process should be considered at the earliest stages of any transit project that may impact the surrounding community,il5 riders,and potential riders.As protects vary in time and size,the public participation process may vary for each, as well as the extent of public participation_The folLowing sections outline tools and strategies to ensure that public input is invited and all foreseeable impacts to the community are considered. At the beginning of any project, staff will identify which strategies will be appropriate and effective for that given task, and, develop an approach For larger projects,those conducted by cont,ac,ors, part of the RFP requirements and criteria for scoring proposals will include development of that project's public participation process. Outreach Reuiremenrs and Activities The following activities are intended TO serve as guidelines for minimum levels of outreach to ensure that all resident,transit riders and potential transit riders have equal access and opportunity to participate in transportation planning and decision-making.These also provide strategies for soliciting input and engaging various communities, including racial minorities Page 8 17 Resolution No. 2019-3840 Page 22 Ventura County Trnsportation Commission Title VI Program and LEP individuals. Minimum Outreach Requirements • Notice for public events may include posters, email blasts to agency level stakeholders, media releases TO local papers, or radio announcements if funding allows. • Any notices will be posted at least one week prior zmthe public event • Notices may be posted at the VCTC offices, on buses and at bus shelters as is appropriate, at key community centers and transfer locations. • Information about public participation opportunities will also be posted on VCTC's website at least one week prior to the event. • Comments will be accepted at public outreach events, by mail, by email and by phone to ensure that all populations have the opportunity to participate. Outreach Methods to Engage Minority and Limited English Proficient Populations • VCTC will continue TO produce its transit schedules in both English and Spanish • Notices in Spanish will be developed and posted along with English notices. • VCTC will continue cultivating relationships with community agencies that serve LEP populations. • VCTC will distribute event information to community groups and agencies that work with LEP populations, if such contacts exist. • The VCTC has bilingual English/Spanish staff members who can translate for LEP individuals that call/visit and need language assistance. • VCTC will ensure that non-English language interpretation will be available atony public transit meeting or transit workshop as is appropriate and necessary. • Public outreach events may include attending existing community meetings and other community activities in order TO invite participation from LEP populations who may not attend VCTC hosted public events. VCTC annually holds transit listening sessions in the evenings in the Heritage Valley, the City of Oxnard, and the City of Moorpark TO review input from these communities, in addition TO meeting held at the VCTC meeting site in Camarillo. The Heritage Valley and the City of Oxnard are the two areas in the county with substantial minority and 5panish speaking populations. Bilingual staff participates at all transit related public meetings, and an announcement is made in Spanish as well as English regarding the availability oi staff to translate or interpret for the LEP attendees. When the VCCTC considers fare changes, it takes a number of actions including: • Issuing press releases To all media ouz|ess, including those providing information in other than English Page 9 18 Resolution No. 2019-3040 Page 23 Ventura County Trnsportation Commission Title VI Program • advertising in Spanish as well as English publications • surveying riders in both English and Spanish • making staff available to community groups and schools The Commission Transit staff works with the community groups who represent and coordinate the low income communities, including ASERT, CAUSE, One Step Una Vez, as well as more traditional organizations such as the County Housing Authority and the Area Agency on Aging. As discussed in the Language Assistance Plan, approximately 39% of people five years or older in Ventura County speak a language at home other than English. Spanish is the most popular language spoken by those who do not speak English very well. Almost 31% of the population speaks Spanish, and about 13% speak Spanish at home and English less than very well. The Safe Harbor Provision of Title VI, covers languages spoken by over 5% of the population (about 4O'0O0people) or1'nOOindividuals, whichever isless. There are three language groups that might be subject to the Safe Harbor Provision because they speak English less than very well. They are: Tagalog,spoken by 6,087 individuals (0.8% of the population), Chinese, spoken by 3,381 individuals (0.4%) and Vietnamese, spoken by 2.043 individuals (0'3%). The category for Chinese includes multiple separate dialects, so it is unlikely That any group of Chinese speakers falls under the Safe Harbor Provision Threshold. 19 Resolution No. 2019-3840 Page 24 ATTACHMENT 4 Ventura County Transportation Commission Title VI Program Language Assistance Plan This Language Assistance Plan was developed during the process of preparing the VCTC Title VI Program to ensure that VCTC services are accessible to Limited English Proficient(LEP) individuals.LEP is defined as having a limited ability to read,write,speak or understand English.In compliance with regulations from the U.S.Department of Transportation,and to avoid discrimination against LEP persons on the grounds of national origin,VCTC will take reasonable steps to ensure that all persons have meaningful access to its programs,services,and information,free of charge. The plan has been prepared in accordance with: • Title VI of the Civil Rights Act of 1964,Federal Transit Administration Circular 4702.1B dated October 1,2012,which prohibits discrimination against individuals based on race,color,and natioral origin and includes meaningful access to LEP customers • Executive Order 13166,titled improving Access to Services for Persons with Limited English Proficiency(August 2000),indicates that differing treatment based upon a person s inability to speak,read,write or understand English is a type of national origins discrimination.It directs each federal agency to publish guidance for its respective recipients clarifying their obligation to ensure that such discrimination does not take place.This order applies to VCTC as both a recipient of Federal transit funds and as a programming agency responsible to distribute Federal transit funds to the different public and private transportation provicers in this region. VCTC's Title VI Program was prepared in May 2018 in accordance with FTA Circular 4702.1B,Title VI Requirements and Guidelines for Federal Transit Administration Recipients,October 1,2012. VCTC Title VI Program Administrator is: Peter DeHaan,Director of Programming Ventura County Transportation Commission 950 County Square,Suite 207 Ventura CA,93003 805.642.1591 Email: Pdehaan@goventura.org Page 12 20 Resolution No 2019-3840 Page 25 Ventura County Transportation Commission Title VI Program More information about VCTC Title VI Program is available at www.goventura.org/title-vi Overview of VCTC VCTC has evolved to administer arc ac:as: • Regional Transportation Planning Agency(RTPA). VCTC is responsible for multi-modal transportation planning,programming, and fund allocation, as required by the state statutes. This includes the annual allocation of Transportation Development Act funds,as well as all federal and local funds for highway,transit, rail, bicycle and other transportation projects. • Congestion Management Agency(CMA).The cities and county have designated VCTC as the CMA for Ventura County.In this capacity,VCTC is responsible for the development and implementation of the countywide Congestion Management System (CMS) required in all urban counties. In the past,the State of California and the federal government required the CMA to prepare a Congestion Management Program(CMP),which provides local agencies and private developers the procedures and tools necessary to manage and decrease traffic congestion in the County.Although this is no longer a state-level requirement,VCTC continues to update and monitor its CMP. • Consolidated Transportation Services Agency(CTSA). VCTC is the state mandated facilitator charged with the development and implementation of regional coordination of transit and paratransit services and improvement of social service transportation to seniors,persons with disabilities,the young and the low-income disadvantaged. • Airport Land Use Commission(ALUC).in this capacity,VCTC is responsible under state law to protect public health,safety,and welfare by ensuring that vacant lands in the vicinity of airports are planned and zoned for uses compatible with airport operations. • Ventura County Service Authority for Freeway Emergencies(SAFE).As the SAFE,VCTC is responsible for the installation, operation, and administration of the system of roadside call boxes in Ventura County that is financed by a $1.00 per year fee on all motor vehicles registered within the county. • County Transportation Commission(CTC). As the CTC,VCTC leverages state and federal transportation collars and provides assistance during project implementation.VCTC's responsibilities include preparing the State Transportation Improvement Program (STIP) for submittal to the State,participation in the AB1246 Committee,performing short-range capital and service planning,and preparing long-range expenditure plans for transportation programs in the county. • County Transportation Authority(CIA).VCTC was designated the CTA per California Public Utilities Code 130050.1. Ir the role as the CTA,VCTC determines the preferred method and distribution of sales tax revenue for transportation improvements,when applicable. • VCTC Intercity Bus(formerly VISTA). VCTC provides intercity bus service,with connections between the cities of Ventura County and neighboring Santa Barbara and Los Angeles Counties. With a fleet of 33 over-the-road coach buses,VCTC Intercity Bus operates 1.5 million revenue Page 13 21 Resolution No. 2019-3840 Page 26 Ventura County Trnsportation Commission Title VI Program miles and carries 787'000 passengers annually'.The cities served include: Ventura, Oxnard, Simi Valley Thousand Oaks, Moorpark,Camarillo,Santa Paula and Fillmore. ° Valley Express Transit Service. As of March (2015)2 VCTC manages and administers the Valley Express Transit Seriice. VCTC's service area includes a population of about 800,000 persons residing in over 1,845 square miles of land.The county's make-up ranges from urban and suburban cities to rural towns and farming communities, and varies significantly between the East and West portions of the county. Language Assistance Goals VCTC's goal is to provide meaningful access for LEP current and potential customers of VCTC services, information and materials by developing a Language Assistance Plan and by regular evaluation of its method and strategies. Results of the Four Factor Analysis In order to prepare this plan, VCTC undertook the U.S. Department of Transportation (U.S. DOT)four- factor LEP analysis which considers the following: 1. The number or proportion of LEP persons to be served or likely to be encountered in a VCTC program, activity or service. Z. The frequency with which LEP persons come in contact with VCTC programs, actMties or services. 3. The nature and importance of programs, activities or services provided by VCTC to the LEP population. 4. The resources available to VCTC and overall cost to provide LEP assistance. A summary of the results of the VCTC four-factor analysis is in the following section. Factor 1:The number or proportion of LEP persons to be served or likely to be encountered in a VCTC program,activity or 5ervice VCTC used available American Community Survey (Table 1) and California's Department of Education data (Auachment C) to identify LEP populations within its service area. The American Community Survey provides information on the number of people who speak English "less than very well"also referred to as Limited English Proficient persons.Table 2 shows the languages spoken at home, by abilFryto to speak English,for persons five years of age and older.According to the 2016 survey results, approximately 39% speak a language at home other than English. Spanish is the Annual revenue miles and passengers reflect FY1S/iG data / Prior to March 2015,VCTCIntercity(V|STA)provided dial-a-ride service fur the general public in and between Fillmore and Santa Paula Page 14 22 Resolution No. 2019-3840 Page 27 Ventura County Transportation Commission Title VI Program most popular language spoken by those who do not speak English very well.Almost 31%of the population speaks Spanish, and about 13%speak English less than very well. The Safe Harbor Provision of Title VI,covers languages spoken by over 5%or 1,000 individuals,whichever is less. There are three groups of people who do not speak English very well and might be subject to the Safe Harbor Provision. They are people who speak: Tagalog,6,087 individuals(0.8%of the population),Chinese,3,381 individuals(0.4%) and Vietnamese,2,042 individuals(0.3%). The category for Chinese Includes multiple separate dialects,so itis unlikely that any group Chinese speakers fall under the Safe Harbor Provision. TABLE 1 51601: LANGUAGE SPOKEN AT HOME 2016 American Community Survey 1-Year Estimates 1 Ventura County,California Total Percent of specified language speakers Speak English only Speak English less than or speak English "very well" "very well" Estimate ! Percent Estimate Percent Estimate Percent Population 5 years and over 797,875 (X) 672,711 84.3% 125,164 15.7% Speak only English 486,210 60.9% (X) (X) (X) (X) Speak a language other than 311,665 39.1% 186,501 59.8% 125,164 40.2% _English SPEAK A LANGUAGE OTHER THAN ENGLISH Spanish 245,273 30.7% 141,359 57.6% 103,914 42.4% Other Indo-European 23,857 3.0% 19,937 83.6% 3,920 16.4% languages Asian and Pacific island 35,564 4.5% 22,133 62.2% 13,431 37.8% languages Other languages 6,971 0.9% 3,072 44.1% 3,899 55.9% CITIZENS 18 YEARS AND OVER All citizens 18 years old and 555,009 (X) 507,167 93.4% 47,842 8.6% over Speak only English 389,493 70.2% (X) (X) (X) (X) Speak a language other than 165,516 29.8% 117,674 71.1% 47,842 28.9% English Spanish 123,158 22.2% 86,898 70.6% 36,260 29.4% Other languages 42,358 7.6% 30,776 7/7% 11,582 27.3% Page 15 23 Resolution No. 2O1S-384D Page 28 Ventura County Transportation Commission Trt|eV| Program TABLE 2 1316001: LANGUAGE SPOKEN ATHOME 0Y ABILITY TO 5PEAK ENGLISH FOR THE POPULATION 5 YEARS AND OVER Universe:PopulationS years and over 2016 American Community Survey 1-Year Estimates Ventura County,Catii:ornia Estimate Percent Total: 797$75 5peak only English 486,210 60.9% Spanish: 245,273 30i7% Speak English less than 'very well'1 103,914 13.0% Tagalog(incLRUpimu): 15'408 1.9% Speak English less than "very well" 6'087 0.8% Chinese (inc[.Mandarin, Cantonese): 7,859 1.0% Speak English less than "very well" 3,381 0.4% Hindi: 4'052 0.5Y6 Speak English less than "very well" 599 0\1W Vietnamese: 3,753 0.5% Speak English less than "very well" 2'04I 0.3% German: 2'716 0.3% Speak English less than "very well" 147 0.0% French (md. Cajun): 2.386 0.3% Speak English less than "very well" 183 0L0% Tamil: 2,070 0i3% Speak English less than 'very well" 2I6 Ci0% Persian (inciForsi' Dur�� 2,040 0.3% Speak English less than "very well" 394 0.0% The California Department of Education's survey (Attachment C) provides an additional source of data to identify possible LEP populations. While the State's school data has its shortcomings in That it misses households and individuals without school age children, double counts households with two or more children in the schools, and in some cases misses households where the school children are fluent in English, but other members of the household are not, it provides valuable information about minority and immigrant populations. Looking at the county totals based on data from the California Department of Education's annual census of students, ft appears that The most frequently spoken language other than English is Spanish. Data for school year 2016— 2017 for The County of Ventura show a school population of 139,104. The number of Spanish speaking English Learners is 30,274 (21.8 percent of the total school population). The next largest groups of non-English speakers were Mixteco (which may not have an accepted written form), 952(0.7Y6); Filipino, 299 (0.2%);Arabic, 210 (0.15Y6); and Vietnamese, 176(0.13%). Given the very low percentages of people who speak English less than "very well" other than Spanish Page 16 24 Resolution No. 2019-3840 Page 29 Ventura County Trnsportation Commission Title VI Program language speakers, and the fact that that in the past 15 years,VCTC has reported no phone calls, office walk-ins, or written requests for languages other than English or Spanish, at this time there are no plans to expand the printed materials beyond those two languages. Furthermore,VCTC is looking into the feasibility of adding Google Translate or a similar service to its web site. Such a service would allow visitors to the web site to request translations of web pages and documents. Factor 2:The frequency with which LEP persons come in contact with VCTC programs,activities or services In an effortto inform LEP populations,VCTC works with local advocacy groups such as Central Coast Alliance United for a Sustainable Economy(CAUSE),Alliance for Sustainable and Equitable Regional Transit(ASERT) and One Step A La Vez. Although Tree VI regulations for LEP individuals cover only written materials,VCTC makes a considerable effort to provide assistance to Spanish speakers at meetIngs. A Spanish interpreter has been used for all of the VCTC Unmet Transit Hearing Board meetings and community transit"listening sessions". VCTC will continue its practice of having a Spanish interpreter available if requested 3 days (72 hours) before any meeting.VCTC has also distributed all transit surveys in both Spanish and English. The VCTC Regional Transit Information Center (RT|P) employs a bilingual staff to field phone calls related to transit within Ventura County. Calls are predominately in English,with calls in Spanish making up less than 20 percent of the total number. VCTC is looking into the feasibility and potential usefulness of having a contracted interpretation service available to RTIP staff. Additionally,the VCTC Intercity dispatch (which is contracted though Roadrunner)and the Valley Express reservation center have bilingual staff members. 5event+fivepercent(75@) ofthe VCTC Intercrty Transit service drivers are bilingual. Ofthose, 83%speak both English and Spanish,while seventeen percent (17%) speak both English and Tagalog. This is appropriate, since the Tagalog speaking community is almost exclusively in the City of Oxnard. The Valley Express, operating only in the non-urban portions of the Santa Clara (Heritage) Valley, has fifty-seven percent (57%) of its drivers, eighty-three percent(83%) of the dispatchers,and sixty-six percent(66%) of the management speak both English and Spanish. Over the past decade VCTC has printed vital materials regarding the Commission or its programs, rideshare materials (including Vanpool and Guaranteed Ride Home), on-board surveys and Unmet Transit Needs information in both English and Spanish Future LEP outreach efforts will include continuing to identify key organizations or contacts in the community that serve LEPs. The frequency with which LEP persons come in contact with VCTC transit programs, activities or Page 17 25 Resolution No. 2O1S-384O Page 30 Ventura County Trnsportation Commission Title VI Progran, services varies by individual circumstances. A very small proportion of the population uses regional or local transit services. According to the American Community Survey 2015 estimates, only about one percent of workers 16 years or older use public transportation. Transit is used by people who don't work as well, but even considering those people,the number of transit users is still relatively small. 50804: MEANS OF TRANSPORTATION TO WORK BY SELECTED CHARACTERISTICS FOR WORKPLACE GEOGRAPHY 2015 American Community Survey 1-Year Estimates Ventura County, California Total Car,truck,or van Car,truck, or van Public -drove alone - carpooled transportation (excluding taxicab) Estimate Estimate Percent Estimate Percent Estimate Percent Workers 16 years and 374,613 287'261 76J% 48'330 12.9Y& 4,138 1.196 over Factor 3:The nature and importance of programs,activities or services provided by VCTC to the LEP population VCTC understands that[TS services are utilized for transportation to work, school, shopping, medical appointments and other life-sustaining aWvities For transit-dependent individuals, VCTC services are extremely important. For this reason,VCTC is committed to translating vital documents relating to its service.Vital documents are those that demonstrate where and how to use VCTC Intercity bus,how TO access services and additional information,and information about VCTC's Title VI program.At this time VCTC does not have the funds required to translate all written materials—such an undertaking would incur substantial costs and require substantial resources. In addition,VCTC will continue TO offer interpretation at public meetings when possible.Providing interpretation services to allow LEP populations to participate by obtaining information about VCTC services has been a core activity at VCTC since its creation, VCTC has reached out to LEP populations through attendance at planning workshops sponsored by CAUSE and ASERT, which has helped to access LEP persons and bring them into the VCTC pla nning process Factor 4:The resources available to VCTC and overall cost to provide LEP assistance As VCTC serves a vast area, outreach will need to be varied and, at times, event specific.The VCTC Public Participation Plan lays out the types of public outreach activities that will be undertaken for the various levels of public events.VCTC will continue working with local advocacy groups like CAUSE and ASERT to ensure contact with LEP populations; there is little to no cost to the agency to do this. Strategies such as language advertisements on the radio will be utilized if Finding becomes available. VCTC's Regional Transit Information Center (RIK) has bi-lingual Spanish-speaking staff. This plus other Page 18 26 Resolution No. 2019-3840 Page 31 Ventura County Transportation Commission Title VI Program RTIC costs related to translation services cost VCTC about 650,000 per year. Implementation Plan Language Assistance Measures VCTC will continue to use a variety of techniques or practices to provide meaningful,early and continuous opportunities for all interested County residents to participate in the dialogue that informs key decisions, regardless of language barriers.This is done in a number of ways, including: General Measures or Practices • Review prior experiences with LEP populations to determine the types of language services that are needed. • Robust use of"visualization"techniques, including maps, charts and photographs to illustrate trends, choices being debated, etc. • Translate to Spanish as a matter of routine selected printed materials for the various traveler services provided by VCTC(VCTC Intercity transit services,Valley Express services, fare media and other farebox information,transit seat drops,freeway call box information,ADA certification materials and services,transit meeting notices, and regional Rideshare materials). ▪ Work to involve in VCTC's activities non-profit groups that advocate on behalf of persons with limited English proficiency. • Identify areas within the service area with high concentrations of LEP individuals ■ Include,as appropriate, limited-English speaking populations in random-digit telephone surveys and/or transit rider surveys. • Translation of vital documents- including certain news releases, brochures,fact sheets, portions of the Heritage Valley transit plan, and Unmet Transit Needs notices. • All translated documents will be posted onto the VCTC website;future plans could include installing the website translator gadget powered by Google Translate or similar gadgets on VCTC's homepage ■ Ensure competency of translators; have interpreters available, if requested 3 days in advance (72 hours) at meetings. Contract with a language translation firm for on-call assistance translating documents. • Provide multi-lingual staff at the VCTC Regional Transit Information Center. • Encourage multi-lingual staff at the transit dispatch offices and transit operators(as of April, 2018: Valley Express:60% of the drivers and 80%of the dispatchers and are bilingual in English and Spanish VCTC Intercity: 75% of the drivers are bilingual (80%speak Spanish, 10%speak Tagalog), and all of the dispatchers are bilingual in both Spanish and English Page 19 27 Resolution No. 2019-3840 Page 32 Ventura County Trnsportation Commission Title VI Program Local Community Media • Work with Spanish language media outlets to place articles about VCTC's work or announce participation opportunities. • Purchase display ads in Spanish language community newspapers to announce public hearings. Outreach Techniques When staff prepares a document or schedules a meeting,for which the target audience is expeand to include LEP individuals,then documents,meeting notices,flyers, and agendas will be printed in an alternative language based on the known LEP population. Interpreters may be available as needed. VCTC will continue to develop relationships with organizations that serve LEP indrviduals. Monitoring and Updating of the LAP Plan VCTC will monitor requests for translations and adjust practices to meet demand while maintaining a basic level of access by LEP populations to key programs and documems.V[TC's LAP Plan will be updated periodically as required by U.SDOT and as needed to reflect signffi cant changes At minimum,the plan will be reviewed and updated when data from new ACS counts are available,or when it is clear that higher concentrations of LEP individuals are present in the VCTC region. Updates will include the following: • How the needs of LEP persons have been addressed • Determination of The current LEP population in the service area per the latest Census reports at the community level • Determination as to whether the need for translation services has changed or whether a change in the contractor used for translation services is warranted based on geographical proximity or availability at times needed • Determine whether VCTC s financial resources are sufficient to fund bilingual or multi-lingual language assistance resources needed • Determine whether VCTC has fully complied with the goals of this LAP Plan • Determine whether complaints have been received concerning VCTC s failure to meet the needs of LEE'individuals • Regularly assess The effectiveness of how VCTC communicates with LEP individuals through use of surveys, conversations with advocacy groups etc. Staff Training VCTC works to instill its staff with an awareness of and sensitivity TO the needs of LEP residents. The following Training will be provided to VCTC staff: 1. Information on the VCTC Title VI Procedures and LEP responsibilities Page 2D 28 Resolution No. 2019-3840 Page 33 Ventura County Transportation Cor'r'issiion Title VI Program 2. Description of language assistance services offered to the public 3. Documentation of language assistance requests 4. How to handle a potential Title VI/LEP complaint Dissemination of the VCTC LAP Plan A link to the VCTC LAP Plan and the Ti:le VI Procedures is included on the VCTC website at www.goventura.orgftitle-vi Any person or agency may request a copy of the plan via telephone,fax,mail,e-mail or in person and shall be provided a copy of the plan at no cost.LEP individuals may also request copies of the plan in translation. Questions or comments regarding the LAP Plan may be submitted to the Ventura County Transportation Commission,Title VI Coorcirator: Peter DeHaan,Director of Programing VCTC 950 County Square Drive, Suite 207 Ventura,CA 93003 Office:805-642-1591 Email: pdehaan@goventura.org Page 21 29 Resolution No. 2019-3840 Page 34 ATTACHMENT 5 RESOLUTION NO. 2019 - A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF THE VENTURA COUNTY TRANSPORTATION COMMISSION TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT AND RESCINDING RESOLUTION NO. 2013-3247 WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964 as amended; and WHEREAS, the City is a subrecipient of Federal revenues and is required to meet Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by the Code of Federal Regulations part 21.7; and WHEREAS, the City assures that all residents and visitors are afforded meaningful access to the City's programs, activities and services; and WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013- 3247, adopting certain elements of the VCTC 2009 Title VI Program, and WHEREAS, on April 6, 2018, the VCTC adopted an updated Title VI Program; and WHEREAS, the City has updated its Title VI Program; and WHEREAS, the City is eligible to adopt certain elements of the updated VCTC Title VI Program to make the City compliant with Title VI requirements and has incorporated them into the City's Title VI Program. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES HEREBY RESOLVE AS FOLLOWS: SECTION 1. Resolution No. 2013-3247 is hereby rescinded upon the effective date of this resolution adopting an updated Title VI Program. SECTION 2. Authorizes the City to adopt the updated Title VI Program, incorporating the following elements of the VCTC Title VI Program: Notice to Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English Proficiency Plan), and Public Participation Plan. 30 Resolution No. 2019-3840 Page 35 SECTION 3. The City Clerk shall certify to the adoption of this resolution and shall cause a certified resolution to be filed in the book of original resolutions. PASSED AND ADOPTED this 4th day of September, 2019. Janice S. Parvin, Mayor ATTEST. Ky Spangler, City Clerk 31 Resolution No. 2019-3840 Page 36 STATE OF CALIFORNIA ) COUNTY OF VENTURA ) ss. CITY OF MOORPARK ) I, Ky Spangler, City Clerk of the City of Moorpark, California, do hereby certify under penalty of perjury that the foregoing Resolution No. 2019-3840 was adopted by the City Council of the City of Moorpark at a regular meeting held on the 4th day of September, 2019, and that the same was adopted by the following vote- AYES: Councilmembers Enegren, Mikos, Pollock, Simons, and Mayor Parvin NOES: None ABSENT. None ABSTAIN: None WITNESS my hand and the official seal of said City this 4th day of September, 2019. Ky Span er, Cit Jerk (seal) oo,psi 1.,41004 i 04m/r vol 4•04 p .Z