HomeMy WebLinkAboutRES CC 2021 4021 2021 0707RESOLUTION NO. 2021-4021
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI
PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF
THE VENTURA COUNTY TRANSPORTATION COMMISSION
(VCTC) TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT
AND RESCINDING RESOLUTION NO. 2019-3840
WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to
ensuring that no person is excluded from participation in, or denied the benefits of its
services on the basis of race, color or national origin as protected by Title VI of the Civil
Rights Act of 1964 as amended; and
WHEREAS, the City is a subrecipient of Federal revenues and is required to meet
Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by
the Code of Federal Regulations part 21.7; and
WHEREAS, the City assures that all residents and visitors are afforded meaningful
access to the City's programs, activities and services; and
WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013-
3247, adopting certain elements of the VCTC 2009 Title VI Program; and
WHEREAS, on September 4, 2019, the City Council adopted Resolution No. 2019-
3840, adopting certain elements of the VCTC 2018 Title VI Program and rescinding
Resolution No. 2013-3247; and
WHEREAS, the City has updated its Title VI Program; and
WHEREAS, the City is eligible to adopt certain elements of the updated 2021
VCTC Title VI Program to make the City compliant with Title VI requirements and has
incorporated them into the City's Title VI Program.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. Resolution No. 2019-3840 is hereby rescinded upon the effective
date of this resolution adopting an updated Title VI Program.
SECTION 2. Authorizes the City to adopt the updated Title VI Program,
incorporating the following elements of the VCTC Title VI Program: Notice to
Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English
Proficiency Plan), and Public Participation Plan.
Resolution No . 2021-4021
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SECTION 3. The City Clerk shall certify to the adoption of this resolution and
shall cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 7th day of July, 2021 .
~/4!~-JiceS. Parvin, Mayor
ATTEST:
Attachment: Exhibit A: City of Moorpark/Moorpark City Transit Title VI Program
Resolution No . 2021-4021
Page 3
CITY OF MOORPARK/MOORPARK CITY TRANSIT
Contact Information:
TITLE VI PROGRAM
Title VI of the Civil Rights Act of 1964
Adopted July 7, 2021
Effective thru May 31, 2024 1
Shaun Kroes, Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
805-517-6257
skroes@moorpa rkca .gov
EXHIBIT A
1 Expiration date matches VCTC's date. Sections of VCTC's Title VI Program are incorporated into the
City's Title VI Program.
Resolution No. 2021-4021
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Table of Contents
Introduction .......................................................................................................................... 1
City of Moorpark Notice to the Public .................................................................................... 2
list of locations Where Title VI Notice is Posted ..................................................................... 3
Title VI Complaint Procedures ................................................................................................ 3
Title VI Policy ................................................................................................................................. 3
How to File a Complaint ................................................................................................................. 3
How Complaints Are Processed ....................................................................................................... 4
Transit-Related Title VI Investigations .................................................................................... 5
Public Participation Plan ........................................................................................................ 5
language Assistance Plan ...................................................................................................... 5
Table Depicting the Membership of Non-Elected Committees and Councils ............................ 6
Subrecipient Monitoring I Schedule of Subrecipient Title VI Program Submissions .................. 6
Title VI Equity Analysis -Facility ............................................................................................. 7
Additional Information for Fixed Route Transit Providers ....................................................... 7
System-Wide Service Standards ...................................................................................................... 7
Vehicle load for each mode .................................................................................................................................. 7
Vehicle headway for each mode ........................................................................................................................... 8
On -time performance for each mode ................................................................................................................... 8
Service availability for each mode ........................................................................................................................ 8
Service Policies -Transit Amenities ................................................................................................ 9
Service Policies -Vehicle Assignments ............................................................................................ 9
Attachments ........................................................................................................................ 10
Attachment 1 -Sample Letters ..................................................................................................... 10
Attachment 2 -Title VI Complaint Form ........................................................................................ 13
Attachment 3 -VCTC Public Participation Plan .............................................................................. 17
Attachment 4 -VCTC Language Assistance Plan ............................................................................ 20
Attachment 5 -Moorpark City Council Approval Resolution .......................................................... 29
Resolution No. 2021-4021
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Introduction
The United States Department of Transportation (US DOT) and the Federal Transit
Administration (FTA) require agencies that operate transit service to comply with the
general requirements of the Title VI regulations. The purpose of the Title VI Program is to
ensure that the level and quality of City of Moorpark/Moorpark City Transit (City) service is
provided without regard to race, color, national origin or income status.
As sub-recipient to the regional grantee, Ventura County Transportation Commission
(VCTC), the City is eligible to adopt certain elements of the VCTC Title VI Program per
FTA Circular 4702.1B, dated October 1, 2012. Appropriate, adoptable elements include
the following:
• Notice to Beneficiaries
• Title VI Complaint Procedures
• Language Assistance Plan (LEP Plan)
• Public Participation Plan
The City has elected to adopt eligible elements of the VCTC Title VI Program, in order to
satisfy federally-mandated Title VI requirements; adopted elements are noted accordingly.
The following sections describe the City's Title VI Program in detail.
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City of Moorpark Title VI Notice to the Public
The City of Moorpark (City) operates its Moorpark City Transit programs and services
without regard to race, color, or national origin in accordance with Title VI of the Civil
Rights Act of 1964, as amended. Any person who believes he or she has been aggrieved
by any unlawful discriminatory practice under Title VI may file a complaint with the City .
For additional information on the City's civil rights program and procedures to file a
complaint, call 805-517-6257, visit www.moorparkca .gov/transit, or write to City of
Moorpark, Public Works Manager, 799 Moorpark Avenue, Moorpark, CA 93021.
In addition to the Title VI complaint process at the City, a complainant may file a Title VI
complaint with the Federal Transit Administration (FTA), Office of Civil Rights, 1200 New
Jersey Avenue, SE, Washington, D.C. 20590 .
La Ciudad de Moorpark Aviso al Publico de Derechos Civiles
La Ciudad de Moorpark (Ciudad) opera sus programas y servicios sin consideracion de
raza, color, u origen nacional, de conformidad con Titulo VI de la Ley de Derechos Civiles
de 1964, en su forma enmendada. Cualquier persona que creee que el o ella haya sido
agraviado por una practica discriminatoria illegal bajo el Titulo VI puede presenter una
queja con Ciudad.
Para obtener informacion adicional sobre el programa de derechos civiles de Ciudad y los
procedimientos para presenter una queja, llame al 805-517-6257, visite
www .moorparkca.gov/transit o escribe al Ciudad, Public Works Program Manager, 799
Moorpark Avenue, Moorpark, CA 93021.
Ademas del Titulo VI proceso de Ciudad, un reclamante puede presenter una queja del
Titulo VI con la administracion federal de transito, Federal Transit Administration (FTA),
Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.
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List of Locations Where Title VI is Posted
City Title VI notice to the public is currently posted at the following locations:
City of Moorpark Front Counter
799 Moorpark Avenue, Moorpark, CA 93021
Moorpark City Transit Buses
Website: www.moorparkca .gov/transit
Title VI Complaint Procedures
To ensure compliance with Title 49 of the Code of Federal Regulations (CFR) Section
21.9(b), VCTC and sub-recipients (such as City of Moorpark) are required to develop
procedures for investigating and tracking Title VI complaints filed against them and make
their procedures for filing a complaint available to members of the public upon request. In
order to reduce the administrative burden associated with this requirement, VCTC sub-
recipients may adopt the Title VI complaint investigations and tracking procedures
developed by VCTC . As such, the City has adopted VCTC Title VI Complaint Procedures
as part of its Title VI program.
TITLE VI POLICY
The City is committed to ensuring that no person is excluded from participation in, or
denied the benefits of its services on the basis of race, color or national origin as protected
by Title VI of the Civil Rights Act of 1964, as amended.
No person or group of persons will be discriminated against with regard to fares, routing,
scheduling, or quality of transportation service that the City furnishes, on the basis of race,
color, or national origin. Frequency of service, age and quality of the City's vehicles
assigned to routes, quality of the City's stations serving the City, and location of routes will
not be determined on the basis of race, color or national origin.
For additional information on the City's obligation regarding non-discrimination, please
write to:
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
HOW TO FILE A COMPLAINT
Any person who believes that they have, individually, or as a member of any specific class
of persons, been subjected to discrimination on the basis of race, color, or national origin
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may file a Title VI complaint with the City. The complaint must be filed within one hundred
and eighty (180) days of the date of the alleged discrimination. Written complaints may be
sent to:
City of Moorpark
Attn: City Engineer/Public Works Director
799 Moorpark Avenue
Moorpark, CA 93021
The "Title VI Complaint Form" is available online at www.moorparkca.gov/transit and
should be used to detail the complaint, but is not mandatory. Complaint forms may also
be obtained by calling 805-517-6257. In addition to the Title VI complaint process at the
City, a complainant may file a Title VI complaint with the FTA, Office of Civil Rights, 1200
New Jersey Avenue, SE, Washington, D.C . 20590 .
If a complaint is made in a language other than English, the City will translate the
complaint through a contracted service or using available multi-lingual staff if available,
and any response, including requests for additional information and any disposition will be
made in both English and the language in which the complaint was made.
HOW COMPLAINTS ARE PROCESSED BY THE CITY
All complaints alleging discrimination based on race, color or national origin in a transit
service or benefit provided by the City will be recorded by the City's Public Works Manager
by updating the "List of Active Investigations, Lawsuits or Complaints." This list shall
include the date that the investigation, lawsuit, or complaint was filed; a summary of the
allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the
recipient or sub-recipient in response to the investigation, lawsuit, or complaint. The list
shall be made available to FTA upon request and with every City Title VI Program update.
If additional information is needed for assessment or investigation of the complaint, City
staff will contact the complainant in writing within fifteen (15) working days of receiving the
complaint. Failure of the complainant to provide the requested information by the
requested date may result in the administrative closure of the complaint.
City staff will investigate the complaint and prepare a draft written response. If
appropriate, City staff may administratively close the complaint.
City staff will investigate a formal Title VI complaint within thirty (30) working days of
receiving the complaint. Based upon all of the information received, City staff will prepare
a draft written response subject to review by the City.
The City will determine if the complaint may be administratively closed after the draft is
written, or if a final written response is needed. If a final written response is needed, the
City will send the response to the complainant and advise the complainant of
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complainant's right to file a complaint externally. The complainant also will be advised of
complainant's right to appeal the response to federal and state authorities as appropriate .
The City will use its best efforts to respond to a Title VI complaint within sixty (60) working
days of its receipt of such a complaint. Attachment 1 includes a sample letter
acknowledging receipt of the complaint, substantiating the complaint, and not
substantiating the complaint; all modeled from VCTC sample letters. Attachment 2
provides the City's Title VI Complaint Form; also modeled from VCTC sample forms.
Transit-Related Title VI Investigations, Complaints, and Lawsuits
To ensure compliance with 49 CFR Section 21.9(b), the City is required to prepare and
maintain a list of any active investigations conducted by entities other than FTA, lawsuits,
or complaints naming the City that allege discrimination on the basis of race, color, or
national origin . This list shall include the date that the investigation, lawsuit, or complaint
was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or
complaint; and actions taken by the recipient or sub-recipient in response to the
investigation, lawsuit, or complaint.
There have been no complaints naming the City alleging discrimination on the basis
of race, color, or national origin with respect to service or other transit benefits .
Public Participation Plan, Public Participation Process, Minimum Outreach
Requirements, Outreach Methods to Engage Minority and Limited English Proficient
Populations
The VCTC Title VI Program for Public Participation Plan, Public Participation Process,
Minimum Outreach Requirements, Outreach Methods to Engage Minority and Limited
English Proficient Populations (pages 8-10), adopted May 7, 2021, and any future
amendments are incorporated into the City's Title VI Program and included as
Attachment 3.
The following exceptions apply:
• References to VCTC's website and phone number for the purpose of
public information dissemination shall be replaced with the City's website
(www .moorparkca .gov/transit) and phone number (805-517-6257).
Language Assistance Plan, Overview of VCTC, Language Assistance Goals, Results
of the Four Factor Analysis, Implementation Plan, General Measures or Practices,
Monitoring and Updating of the LAP Plan and Staff Training
Title VI and its implementing regulations require that FTA recipients take responsible steps
to ensure meaningful access to the benefits, services, information, and other important
portions of their programs and activities for individuals who are Limited English Proficient
(LEP).
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In developing a language implementation plan VCTC and sub-recipients can ensure that
LEP persons have meaningful access to their programs and activities by developing and
carrying out a language implementation plan pursuant to the recommendations in Section
VII of the US DOT LEP Guidance.
The VCTC Title VI Program for Language Assistance Plan, Overview of VCTC, Language
Assistance Goals, Results of the Four Factor Analysis, Implementation Plan, General
Measures or Practices, Monitoring and Updating of the LAP Plan and Staff Training,
pages 12-20, adopted May 7, 2021 and any future amendments are incorporated into
the City's Title VI Program and included as Attachment 4. The VCTC Title VI Program
Attachment B is also incorporated by reference to this document.
As an addendum to VCTC's LEP Plan, the City has staff members who can provide
assistance for the Spanish speakers in the community. The City's contracted service
provider (MV Transportation and RideCo) also have operators who speak Spanish
when residents call for dial-a-ride or bus service information.
Table Depicting the Membership of Non-Elected Committees and Councils
The City, at this time, does not have a transit-related, non-elected advisory committee.
The City does have a Transportation and Public Works Committee that consists of two
City Councilmembers. The City also has the ability to appoint two residents to the
VCTC Citizens Transportation Advisory Committee/Social Services Transportation
Advisory Committee (a VCTC state requirement).
Description of Subrecipient Monitoring and Schedule of Subrecipient Title VI
Program Submissions
The City is considered a subrecipient to VCTC (primary recipient). In accordance with 49
CFR 21.9(b), and to ensure that subrecipients are complying with the DOT Title VI
regulations, primary recipients must monitor their subrecipients for compliance with the
regulations. Importantly, if a subrecipient is not in compliance with the Title VI
requirements, the primary recipient is not in compliance.
The VCTC Director of Programming is responsible for all subrecipient monitoring. VCTC
monitors its subrecipients by ensuring that each entity meets the criteria outlined in
Chapter Ill of Title VI Circular 4702.1 B. VCTC has collected and reviewed the
subrecipients' Title VI Programs which were approved by the subrecipients' governing
board. VCTC also reviewed the subrecipients' website and confirmed that their Title VI
Notice complaint process and Title VI complaint form were available to the public.
VCTC's subrecipients must submit a copy of their Title VI Program triennially prior to the
due date of VCTC's Title VI Program submission to the FTA. VCTC staff monitors the
submissions.
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Each VCTC subrecipient Title VI Program includes the following:
1 . A copy of the Title VI notice to the public that indicates the subrecipients'
compliance with Title VI, and informs members of the public of the protections
against discrimination afforded to them by Title VI.
2. A copy of the subrecipients' instructions to the public explaining how to file Title VI
discrimination complaints, including a copy of the complaint form.
3. A list of any public transportation-related Title VI investigations, complaints, or
lawsuits filed with the subrecipient. The list only contains investigations,
complaints, or lawsuits that pertain to allegations of discrimination on the basis of
race, color, or national origin.
Title VI Equity Analysis -Facility
An equity analysis was not required when the City incorporated in 1983 and since then no
operational or maintenance facilities have been constructed for the City's transit-related
services.
Additional Information for Fixed Route Providers
The City's fixed-route bus service operates fewer than 50 fixed route vehicles in peak
service.
System-Wide Service Standards
In order to comply with 49 CFR Section 21.5(b)(2) and 49 CFR Section 21.5(b)(7),
Appendix C to 49 CFR part 21, the City is required to adopt system-wide service
policies necessary to guard against service design and operational policies that have
disparate impacts. System-wide policies differ from service standards in that they are
not necessary based on a quantitative threshold. Below are the current standards and
policies:
Vehicle load for each mode
Vehicle Load or load factor is a ratio of the number of seats on a vehicle to the number
of passengers. Load factor is an indicator of the extent of probable overcrowding or the
need for additional vehicles. It is also a means to determine whether the level of service
on a particular route at a particular time is adequate to assure a level of service deemed
appropriate for the transit system. As a service standard, load factor is typically
expressed as a ratio (E.g. 1 :1 or 1.25 or 1 seat for every 1.25 passengers). The load
factor is determined by taking the number of seats on a specific route which pass the
peak point during the peak hour and dividing that into the number of passengers that
are actually carried past that point during that hour. Vehicle loads are monitored for all
routes to determine if additional vehicles are needed to avoid overcrowding.
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Moorpark City Transit fixed-route vehicle load shall not exceed 1 :1 .4, or 1 seat for every
1.4 passengers, to account for the ability of passengers to stand while in a City fixed-
route vehicle.
Moorpark City Transit dial-a-ride vehicle load shall not exceed 1 :1, or 1 seat for every 1
passenger.
Vehicle headway for each mode
Vehicle headway is a measurement of the time interval between two vehicles traveling
in the same direction on the same route. The frequency of service is a general
indication of the level of service provided along a route and a factor in the calculation of
the amount of travel time expended by a passenger to reach his/her destination. It is
generally expressed for peak end off peak service as an increment of time (e.g. peak:
every 15 minutes; and off peak: every 30 minutes).
Local bus service is usually more frequent than intercity bus service because the travel
distance is generally longer on intercity buses. The City does not currently operate any
intercity bus routes, with service limited to travel within the City.
While the goal of Moorpark City Transit's fixed-route vehicle headways is to be 60
minutes or less, Monday through Friday, many trips require 65 minutes to 75 minutes
due to the necessity of driver breaks, peak traffic in certain areas of the City, and the
necessity of delaying bus departures to ensure proper connections to locations of peak
passenger sources.
On-time performance for each mode
Moorpark City Transit's fixed-route on-time performance goal is 95% of all runs are on
time (defined as no more than 5 minutes late). No buses shall arrive ahead of
schedule.
Service availability for each mode
Moorpark City Transit operates a fixed-route service that travels throughout much of the
City. Routes 1 and 2 provide service to a majority of the same areas in a clock-wise
and counter-clockwise fashion in order to generally provide equal travel times for
passengers traveling to and from the same location. Some differences do occur, such
as Route 2 solely providing service to Villa Del Arroyo Mobile Home Park. In addition,
the City provides complementary ADA paratransit service within the City as well as a
senior dial-a-ride service. The City participates in the East County Transit Alliance
Intercity ADA and senior dial-a-ride service. The City is also in the beginning stages of
implementing a pilot general dial-a-ride program.
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Service Policies -Transit Amenities
The City provides various amenities at its bus stops. Nearly all bus stops have bus stop
signs with route maps and schedules posted. Some bus stops have benches and
shelters that are provided as conditions of approval for development. Other bus stops
include shelters, benches and trash receptacles. The determination of where shelters
should be located is determined by general bus stop use as well as overall accessibility,
such as sufficient right-of-way and ADA clearance.
Significant transit amenities that have been added since the last report include the
distribution of masks to passengers, moving forward with the installation of a
contactless fare payment system (through VCTC) and suspending fares (temporarily) to
eliminate touchpoints as a result of the COVID-19 pandemic.
Service Policies -Vehicle Assignment
At present the City owns 5, 32-foot compressed natural gas (CNG) El Dorado National
EZ Rider II buses. Three buses are 2010 model years and two buses are 2015 model
years. At present 2 buses are used on a daily basis for Route 1 and Route 2. All buses
are interchangeable; vehicle assignments are done in a manner that ensures rotation of
fleet vehicles throughout all the routes in the City system.
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ATTACHMENT 1
Sample Letter Acknowledging Receipt of Complaint
Today's Date
Ms. Jo Doe
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
This letter is to acknowledge receipt of your complaint against the City of
Moorpark/Moorpark City Transit alleging ________________ _
An investigation will begin shortly. If you have additional information you wish to convey or
questions concerning this matter, please feel free to contact this office.
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805-517-6257
Email: skroes@moorparkca.gov
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Sample Letter Notifying Complainant that the Complaint is Substantiated
Today's Date
Ms. Jo Doe
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
The matter referenced in your letter of ___________ (date) against the
City of Moorpark/Moorpark City Transit alleging Title VI violation has been investigated.
(An/Several) apparent violation(s) of Title VI of the Civil Rights Act of 1964, including those
mentioned in your letter (was/were) identified. Efforts are underway to correct these
deficiencies.
Thank you for calling this important matter to our attention . You were extremely helpful
during our review of the program . (If a hearing is requested, the following sentence may
be appropriate.) You may be hearing from this office, or from federal authorities, if your
services should be needed during the administrative hearing process.
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805-517-6257
Email: skroes@moorparkca.gov
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Sample Letter Notifying Complainant that the Complaint is Not Substantiated
Today's Date
Ms . Jo Do
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
The matter referenced in your complaint of ___________ (date) against the City
of Moorpark/Moorpark City Transit alleging has been investigated.
The results of the investigation did not indicate that the provisions of Title VI of the Civil Rights Act
of 1964, had in fact been violated . As you know , Title VI prohibits discrimination based on race,
color , or national origin in any program receiving federal financial assistance .
The City has analyzed the materials and facts pertaining to your case for evidence of the City's
failure to comply with any of the civil rights laws . There was no evidence found that any of these
laws have been violated .
I therefore advise you that your complaint has not been substantiated, and that I am closing this
matter in our files .
You have the right to 1) appeal within seven calendar days of receipt of this final written decision
from the City, and/or 2) file a compla int externally with the U.S. Department of Transportation
and/or the Federal Transit Administration at:
Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor -TCR
1200 New Jersey Ave ., SE
Washington, DC 20590
Thank you for taking the time to contact the City . If I can be of assistance to you in the future , do
not hesitate to contact me .
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805 -517 -6257
Email: skroes@moorparkca.gov
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ATTACHMENT 2
Title VI Complaint Form
Title VI of the 1964 Civil Rights Act requires that "No person in the United States shall,
on the grounds of race, color or national origin, be excluded from participation in, be
denied the benefit of, or be subjected to discrimination under any program or activity
receiving federal financial assistance."
The requested information will assist us in processing your complaint. Please let us
know if you require any assistance in completing this form.
Complete and return this form to: Moorpark City Transit, 799 Moorpark Avenue,
Moorpark, CA 93021.
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1. Complainant's Name ____________________ _
2. Address -------------------------
3. City __________ _ State ---Zip Code: _____ _
4. Telephone Number (home) _____ _ (business) _______ _
5. Person discriminated against (if someone other than the complainant)
Name _________________________ _
Address -------------------------
City ___________ State ___ Zip Code: _____ _
Telephone Number (home) ______ (business) _______ _
6. Which of the following best describes the reason you believe the discrimination
took place? Was it because of your:
a. Race/Color:
b. National Origin:
Yes
Yes
No
No
7. What date did the alleged discrimination take place?
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14
8. In your own words, describe the alleged discrimination. Explain what happened
and whom you believe was responsible. Please use the back of this form if
additional space is required.
9. Have you filed this complaint with any other federal, state, or local agency; or
with any federal or state court? Yes No
If yes, check each box that applies:
Federal agency D
State court D
Federal court D
Local agency D
State agency D
10. Please provide information about a contact person at the agency/court where
the complaint was filed.
Name --------------------------
Address -------------------------
City ___________ State ___ Zip Code:
Telephone Number ____________________ _
11. Please sign below. You may attach any written materials or other information
that you think is relevant to your complaint.
Complainant's Signature Date
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Titulo VI Forma de Quija
El Tftulo VI de los derechos civiles de 1964 exige que "Ninguna persona en los Estados
Unidos, por motives de raza, color o origen nacional, ser excludio de la participaci6n en,
ser negado los beneficios de, o ser objeto de discriminaci6n bajo cualquier programa o
actividad que reciba asistencia financiera federal."
La informaci6n solicitada es necesaria para asistirnos en el procesamiento de su queja.
Por favor avisenos si usted requiere ayuda en completar esta forma.
Complete y devuelva esta forma a: Moorpark City Transit, 799 Moorpark Avenue,
Moorpark, CA 93021.
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1. Nombre del reclamante: --------------------
2. Direcci6n -------------------------
3. Ciudad ----------Estado ___ C6digo Postal. ____ _
4. Numero de telefono (casa) _____ _ (negocio) _______ _
5. Persona de discriminaci6n (si alguien que no sea el reclamante):
Nombre -------------------------
Direcci6n ------------------------
Ciudad ----------Estado --C6digo Postal: ____ _
Numero de telefono (casa) ______ (negocio) _______ _
6. lCual de las siguientes opciones describe mejor la raz6n usted que la
discriminaci6n ocurri6? lFue debido a su?:
c. Raza/Color:
d. Origen Nacional:
Si
Si
No
No
7. lOue fecha ocurri6 la supuesta discriminaci6n? ___________ _
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8. En sus propias palabras, describa la supuesta discriminaci6n. Explique lo que
ocurri6 y a quien usted cree que fue responsible. Por favor use otra pagina (o
atras de la forma) si se necesita espacio.
9. lHa presentado esta queja con cualquier otra agencia gubernamental, o con
algun tribunal federal o estatal? Si No
Si la respuesta es si, marque cada caja que se aplica:
agencia federal D
tribunal estatal D
tribunal federal D
agencia local D
organismo estatal D
10. Por favor proporcione la informaci6n sabre una persona de contacto en la
agencia o tribunal donde la queja fue presentada.
Nombre --------------------------
Direcci6n
Ciudad ----------Estado C6digo Postal: ____ _
Numero de telefono ---------------------
11. Por favor firme abajo. Usted puede incluir cualquier material escrito o otra
informaci6n que usted cree es pertinente a su queja.
Firma del Reclamante Fecha
Resolution No. 2021-4021
Page 21
17
Va,1ura County TranspO<t,,t,on Commission
Tille 1/l U pda te
Pu bl ic Par ti c i pa ti on Plan
Purposes of Thi s Plan
ATTACHMENT 3
Page8
This Pu b l i c Parti ci pation Plan was created during the deve l opment of VCTC' s T i t I e VI Program . Th is
p l an i n c l udes strateg ie s fo r VCTC's o utr ea c h a nd parti ci pation activiti es. Of partic ul ar i m portan ce,
t his pl an i ncl udes enhanci n g strat eg ies for engagi ng m i nority and limi ted English Prof ic ient (LEP)
individuals i n VCTC's transportation-rel ated planni ng efforts to ensure that all grou ps a re
repr ese n te d, and t h eir n eeds cons i d ered.
VC T C serves th e county of Ventu r a con sis te n tly and i n the most cost -effi ci ent an d appropriate
manne r . T hrough conversation an d col l abor at ion with riders, prospective r ide rs, a nd the l ar ger
commu n ity, VCTC assesses t he q uallty of its se rvlce, meas u res p ot e ntl al Impact s to th e
comm un ity from VCTC's tra n sp o rta t i o n-r e l ated i n i t i at iv es or propose d i n iti<J tives, a nd e nsu res
that i t i s provi di ng a valu<Jble and access ibl e service .
Publ ic Participation Proces s
Ap proa c h t o Pu b li c Par ti cip ati on
T h e p u b I i c pa r t i c ipation p r ocess s hou l d be cons i de r ed a t the earl i est stages of a ny t r a ns i t
pr oj ect t ha t may i rn pa.ct t he co mmunity, transit ri ders, and potentia l transit riders . Th e pub l i c
pa r t i c i pa ti on proc ess a n d ex tent of publ ic parti ci patio n va r i es for ea ch proj ect . The fo l l o wi n g
se c t i o ns out li n e too l s a n d st rateg i es to ensure th at pu bli c inp ut i s i nvited and all fore seeab le
i m pa ct s to the community are c o n si d ered.
At t he b eg i nn i ng of a p r oject , st a ff wi II i de ntify appropriate an d effec i ve stra t eg i es and
develop an approa c h . For c o nt r a cted proj ects, t h e Re quest for Proposa I ( RFP ) requ i r em en ts
and cr iteria for scor i g proposa ls w ill i nclude the de vel opment of t h at proje ct's Pu bl ic Partic i pation
Process.
Ou treach Re q u ire m en ts and Ac tivities
The fo l I owi ng ac ti vi t i es a r e i ntended t o serve as gu id e li nes for mi ni m urn l eve l s o f o utreach t o
e n su re tha t a l l r es i den ts, t r a n si t r i de r s, a nd p o tent ia l t rans i t riders h ave e q ual acc ess an d
o p p o r t u n i ty to pa r t i c i pate intra nsporta t i on p l anni ng and cl ec i si o n-mak in g. Th ese a ls o pr ovi d e
st rateg i es for sol i c it i ng i n p ut and e n gagi ng va riou s c ommun iti es, i nclu d i ng ra ci al mi norit ies
a n d LEP i n d i v i d u a l s.
Minim u m OLtt reach Req uirements
1. Not i ces for pu bl ic eve nts may incl ude poste r s, em ai l blasts t o age ncy-leve l stake hol d ers , med ia
r eleases to l ocal papers, sl i de s fo r City TV stations, socia l m edia post i ng, o r rad io
an nounce m ents if fundi ng a llows.
2. Noti ces will be posted one wee k pr io r t o the event.
Resolution No . 2 02 1-4 02 1
Pa ge 22
18
Ve 1ura County Tra nsporta toon C orM11ss100
Ti _ VI UpdJle
3. No t ices will be posted at t he VCTC offi ces, on buses, and m ajor tra nsfe r po i nts or sta t ions al ong
affected routes.
4. No t ices will be poste d on www.gove ntu r a.org arid may include ot her on li ne too l s suc h as
m ob i le apps, GTF S Rea lt ime Alerts and othe r r eal -ti me i nforma tion pub lic syste ms.
5. Comments wi ll. be accept ed at public eve nts, by mail, by emai l , and by phone .
Outrea c:h Methods to Engage M inor ity and Limited Engl i sh Proficient Pop ulation s
1. VCTC w il l prod u c e i t s t r ans i t sched u l es i n Eng l i sh a nd Spa n i sh.
2. VCTC wi 11 deve l op a n d pos t no ti ces in Eng l i sh and Spa n is h .
3. VCTC wi ll cu lti vate re l at i ons hi ps wi t h co mmun i t y groups and age ncie s th at serve LE P
pop u la t i o n s.
4. VCTC w i II distr ibut e e vent i nfo r m at io n t o co mm unity groups a n d age n c i es t ha t work
w i t h LEP popu l at fons ,
5. VCTC w il l em p l oy bfl i ng u al staff w h o can tr ans l ate for LEP i n di vid ua ls th at speak
Sp a ni s h.
6. VCTC wi ll ens ur e t hat non -E ng l i sh la ng u age i nt e r p retat io n is a vai l ab le a t p ub l i c tra n si t
m ee t i ng s or workshop .
7. VC TC will atte nd ex isti ng co mm unity m eeti ngs an d activities t o i nvite pa rtici pation from LEP
popu l atio ns w ho m ay not atten d VCTC ho sted publi c mee t ings
VC TC a n u ally hol ds t r a sit l i st en i ng sessions in t he eve ni ngs i n the Her it age Va l l ey , t he c iti es
of Moorpa r k, Camarillo and Tho usa nd oaks t o r ece ive i n put from t hese co m m u ni ti es, i n
add iti o n t o m e et i ngs held at t he VCTC m eeti ng site i n Ca m a ri llo. The He ri t age Val l ey a nd the
City of Oxn a r d a re t h e t w o areas i n th e co u nty w i th su bs t a nti a l mi nor i ty a n d Spa nish speaki ng
pop u l.at i ons. B i I ingu al staff p artici pates at all t r a ns i t r el ated pu b I i c m ee tin gs , a nd an
an no u nce ment i s made i n Span ish as we ll as En g l i sh r egardi ng t he a v a il ab i lity of st a f f t o
tra nslate or i nter pre t for t he LEP a tte nd ees.
W he n VCT C c ons i ders fare c han ge s, i t t a kes sever a I act i ons in c lu d;ng :
• Iss ui ng press r eleases to all m ed ia o u tlets i n Eng l is h a n d Span i sh
• Adv er t i s ing i n Eng l ish and Span i sh pu bl ications
• Sur ve y i ng ri d ers in Eng l ish a nd Spa ni sh
• Making staff av ai la b le t o co mmun ity g roups and schoo ls
T r an si t staff works w i t h t he co mmun it y groups who re present an d coo rd i nate t he I ow-inc ome
co mmu ni ties, i nc lud i ng CA US E, an d m ore trad it io nal o r gan i za t i on s suc h as t he Co u nty H um a n
Se rvic es Au t h ority and th e Are a Age ncy o n Ag i ng
As d i scussed i n t he Language Ass i st ance Pl a n (Table 2 o n page 17 ), 39 % of peop l e five ye ars or
o l cl er i n Ve nt ur a Co u nty sp ea k a l anguage at h o me othe r tha n En g lish. Spa n ish i s t he m o st
co m m on I a ngu age sp o ke n by t hose w ho do no t speak Eng l is h v ery well w i th 31 % of t he
popu l at ion speak i ng Span is h. Twelve pe r cent of t he popu l ation speaks Spa n i sh at ho m e a nd 'Spea k
En glish fess than "very well'".
Resolution No. 2021 -4021
Page 23
19
V-1ura County Tran sp ort a boo C omm ission
Ti~ VI Update Pagl? 10
T he Sa f e Harbo r Provision of Ti tte VI co ve r s la ng u ages spoken by o ver 5% of t he. po p u la ti on
(ab o ut 4 0,000 p e opl e) or 1,00 0 i nd i vicl u als, wh i c hever i s l ess. A "sa fe h,:1,rb o r" m ea ns t ha t if a
recip ie nt provi des wri tten t ransla t ions fo r t hese emerging lan guage s, it wi ll be co si de red st rnng
ev idence of co mpli ance wi t h the re ci pient's written-translation obliga t ions. Th e re a re f ive em e rg iri g
I a ng u age groups i n Ven t u r a County t ha t fa ll u nde r the Sa fe Ha r bor Prov isio n . T h ey a re
Tag a l og, spoke n by 3,543 i nd ividua l s (0 .4 % of th e pop u l at ion ), Ch i nese, spoken by 3,52 1
i d ivi d ua.ls(0 .4%) a d Kore a n, spoke n by 1,556 i n d iv idua l s (0 .2%}, Vi et n amese , sp oke n by
11 969 i nd ividua l s (0 .3%) a nd Pu nj a bi, spo ken by 992 i ncl i v id ua Is ( 0.1 %).
Resolution No. 2 02 1-4 02 1
Page 24
V • lur~ County Tran sporta t,oo Convmssioo
Tilfe VI Update
Language Assistance Plan
ATTACHMENT 4
Pa ge 12
This Lang uage Ass i sta nce Pl an was devel oped dur i ng the pr ocess of pr epari ng t h e VCTC Ti t le VI
Program to ensure that VC TC services are access i ble to limi ted Eng lish Proficien t (LEP) individ ua Is . LEP
is de f in ed as havi ng a li mited abi l ity to r ead, w r it e, speak or un de r stand Eng l ish . In co m pli anc e w i t h
regu la io ns fro m t h e U.S. Depa rtment of Tra nsportation, and t o avoid dis c ri m i nati on aga i st LEP
persons on t he gro unds o f nationa l orig in, VC TC will. take r easo nable st eps to ensure that a.II pers ons
have mea ni gful access to i ts progra m s, services, and i nfor ma tio n, free of c harge.
2 0
The pla n has b-een pr epa r ed in acc orcl an cewi th:
• Ti t le VI of t he Civ il Rights Act of 1964, Federa l Tr an si t Ad m i nistration Circu la r 47 0 2.1B da t ed
October 1, 2012, which pro hi bits disc ri m inati on aga i nst i ndi vi duals based o n ra ce, co lor, an d
nationa l origi n a d i ncludes m ea ningful access to LEP c ustomers.
• Execu tive Order 13 166, titl ed "Improvi ng Access t o Services for Pe r son s w i t h Li m ited Eng li sh
Profic iency (Aug u st 200 0 )', i nd ica t es t hat diffe r ing trea tment based upon a perso n's inabil ity o
speak, read, wri te or un der stand Eng lish is a type of nati ona l orig in's disc ri mi na t ion, It directs
ea ch fede r al age ncy to publish gu i dance for its respe ctive re cipients cla rifyi ng the i r obl ig ation t o
ensu re t hat such dis cri m ina tion does no t ta ke place. Thi s order app lies to VCT C as both a
r ec i pient o f Federa l t r ar.s it f unds a d as a progr am m i ng ag ency re spo si bl e t o cl i st r i bute
Federa l r a ,si t funds to the differ ent pub li c an cl priva t e t ra nsporta t ion p roviders i n t his re gi on.
VCTC's Ti t le VJ Pr ogram was prepared in May 202 1 in accor dance w it h FTA Cir cu l ar 47 0 2.18 , i tle VI
Req ui rements a d Guidel i nes for Federal Trans it Ad m in istration Rec i pients, Octo be r 1, 2012 . VCTC
Tit l e VI Program Ad mi nistrator i s:
Peter De Haa n, Di rector of Progr am m ing
Ventura Cou nty Tr anspo rtati on Comm ission
75 1 E. Da il y Drive #420
Camari ll o, CA 93010
80 5.642 .159 1
Ema i I: Pde haa n @gove nt ura .org
M ore information about Ve ntura Cou nty Tra sportation Com mi ss ion's Ti t le VI Prog r am is avai la bl e at:
https://www.goventu ra .org/vctc -tra nsit/ri di ng -vctc/
Resolution No. 2021 -4 021
Page 25
21
V tura County T ransportat<0n Co1M11 s S1on
T i VI U pdate Page 13
Ove r v i ew ofVCTC
VCTC ha s evolved to administer and act as:
•
■
Reg ional Transportat ion Plann ing Agency (RTPA). VCTC i.s re sponsibl e tor m ulti-m od al
trclnsportati o pl a nn i ng, programm i ng, and f und allocati on, as r eq ui red by th e st ate st atutes.
This i el ud es the annua l all oca tio n of Tra nsportati on Deve lopment Act fund s, as we l l as al l
f ed era l ar.d loc al fun ds for highway, t ra nsi t, rai I, bicycl e and other t ra11Spo rtatio n projects.
Congestion Management Agency {CMA ). The Ci t ies and Cou ty have des i gna ted VC C as th e
CMA for Ven t ura Cou nty. In thi s capa city, VCTC is resp on si bl e for t he develo pme ,t and
i mplementation of the countywide Co ngesti on Manag em ent Sys tem {CMS} requir ed in all urban
count i es , I n the past, the St ate of ca l i forni a a nd the fe dera l g ov ernment r eq ui red the CM A to
prepare a Co ngestion Ma na ge me t Program (CMP), wh i c h provides loca l agenci es a nd p r i vate
deve lopers t he proced ure.sand tool s nec essary to ma na ge and decrease traffic co ge s i on in
t he Co unty. Althoug h this is o l onger a st at e-l evel requ irement, VCTC co nti nues t o update and
m on it or its CMP.
■ Co n sol i dated Transpo1tation Se1vices Age ncy (CTSA), VC TC is t he state m anda t ed facil ita t o r
charged with t h e deve l opment and i mplem entation of reg iona l coord i n.a ti o of t ra si t an d
paratransit servi ces a nd improvement of soc i al se rvi ce t rans portation to se niors, pe rso ns vlith
di sa bi li ti es , th e yo ung a nd t he low-income disad vantaged.
• Airport La n d Use Comm ission (ALUC ). In t his capacity, VC TC is res ponsi bl e un der st ate l aw to
protect publ i.c hea lt h, safety, and we lfare by ens uri ng tho t va cant lands i n the vic inity of
ai rp o r ts are pla nned and zo ned for uses compatib le w ith ai rport operati o ns,
■ Ve n tura Cou nty Servi ce Authori1yfor Fr eeway Emergenc ies (SA FE ). As the SAFE, VCTC i s
respon si bl e for the i nstallation, ope r ati on, and adm ini st ra t ion of the syste m of roads ide ca ll
box es i n Ven t ura County t hat is fi nanced by a $1.00 pe r yea r f ee o a l l m o or veh icles
r eg ist ered withi n the county.
■ County Tr ans p ortatio n Co mm is si on {CTC). As t h e CTC, VC TC leverages state and federa l
t ransportation d ol l ar s and provides assistance duri ng proj ect i m pl em entat ion. VCTC's
respons i bi l i t ies i n clude prepa ri ng t he St ate Tr ansportati on I m provement Pro gram (STI P} fo r
subm itta l to th e State, partic ipation i n t he AB1246 Comm ittee, perform i ng short -r ange cap ita l
and servi ce p la n i ng, and preparing l ong-r ang e expen di ture plans for tra ns por ation progra m s
i n the county.
■ Co unty Tra nsporta t io n Authority (C TA}. VCT Cwas desig nated t he CTA pe r Ca l i forni a Public
Uti Ii ties Code 130050 .1. In the rol e as t he CT A., VCTC determ i nes t he preferred m et hod and
di stribut ion of sa l es t ax r evenue fo r transpo rtati on im prove m e ts, w hen a ppl icabl e.
• VCTC Int erci t y . VCTC provides i ntercity bus serv ice con nec t ing the c i ti es w ithi n Ve n ura county
and between neighbor ing Santa Bar bara and Los Ange l e.s cou nti es. Wi th a fl eet of 36 over-th e-
r oad co ach bu ses, VCTC [ntercity operates 1.5 m i Ili on reve nue mi les and car ri es 650,000
passenge rs a nnu ally.1 . The cities se r ve d a re Camari ll o, Fi ll mo re, Moorpark, Oxna rd, Santa Paul a,
Si m i Val ley, Tho usa nd Oaks, and Ve nt u ra.
■ Valley Exp r ess Tra n sit Service . VCTC manages and adm i nisters the Va l l ey Exp r ess Trans it
Service , which se rve s the Heri tage Va ll ey includ ing Sa nt a Paula, Fill more an d Pi ru.
1 Pre -Coronavirus nu m bers from Fisca l Yea r 20'18-19
Resolution No. 2021 -4 021
Page 26
V lura County Tran-sportat· Comm 1ssioo
Tit:,,. VI Upda te Pag"< 14
Th e Co u ty of Ve ntura , wh ic h VCTC serves, i ncludes a pop ulat i on of about 850,00 0 persons residing in
ove r 1,845 square m i les of la nd. The co unty's make-up r anges from urban and subur ban cities t o r u ral
t owns a nd farm i ng com muni ti es and var ies si gnific a nt ly betwee n the easter a d western portion s of
the co unty.
L-:tnguag e Assistanc e Goa l s
VCTC's goa l is to provide mean i ngfu l access for l EP curren t and pote nt ia l cust o mers of VC TC servi ces,
i nfor mation and ma terial s b y developing a l anguage Ass ist ance Pl an and by regu l ar eva l l iat ion of its
method and str at eg ies.
Results of the Fo ur Factor An aly s is
In o rder t o pr epa re this pl an, VCTC undertook the U.S. Departm ent of Tra nsportation (U.S . DOT} fo ur -
factor LE P a na I ys is whic h cons i ders t he followin g:
Fa ctor 1 -The number or proportio of LE P perso ns to be served o r I ike l y t o be enc ou ntered in
a VCTC program, acti vrty or service.
Factor Z -The frequency w i t h w hic h LEP pe r sons co m e i n cont act with VCTC programs,
ac ivities, or servi ce.s.
Factor 3 -T lte natu re a d i mportance of programs, activi ties o:r service s provided by VC TC to
the LEP popu l abon.
Factor 4 -The r eso urces availa ble to VCTC and overall cost t o provi de LEP ass i st ance.
A sum mar y of t 11e res ul ts of the VCTC four-factor ana lys is is be l ow.
Factor 1: The n t1rn ber or proportion oflEP persons to be served or li ke ly to be encountered i n a VCTC
pro gram, act ivity, o r service.
VCTC use d America n Co mm uni ty Survey (American Com m un ity Survey, 2019) and Ca lifornia 's
Departm ent of Edu cation (Attac hment B) data t o identify LEP popula ti ons w it hi n i ts servi ce ar ea. The
Amer i can Co mmunity Sur vey2 provi des inform ati on on the nu mbe r of peop le wh o 'Speak Englis/J less
than 11very well'" al so ref er,ed t o as limited En gl i sh Profici en t persons . T he Ca li forn i a Departm ent of
Edu cati on data compares student 'Eng li sh Learners' popu latiom w i th 'Fl uent Eng l ish Prof ic i ency'
pop ul ation s t o det erm i ne t h e num be r o r proportio n of LEP persom t o be served or l ike l y to be
encou n ter ed i n a VCTC progr am , activi ty, or servi ce.
Accord ing to t he 2019 survey re su lts approxi m ate ly 39% of the Ven tu ra County popu lation speak a
la ng uage at home other tha n Eng l ish w it h Spa ni sh be ing the most co m mon lan guage spoken b y t hose
• United St ate s Cwsu~ Bureau. America n Cowmunilie~Su1Vi!Y (ACS) -httpd ,'ww'l'i·.cenm~.go,·io rogpm s -mr.•ev !.'a c~
22
Resolution No. 2021-4021
Page 27
V lura CoontyTransportahon Comm1ssioo
Ti VI Update
who 'Speak English "less than very well'" (30.4%} (Tab le 1).
TABL E 1 : Arm11ic a r1 Commu ni ty Su rvey Da t a
Sl60l: LANGUAGE SP.OKEN AT HOME
2019 Amorlcai:, Community Survey l ~Year 'Estimates
Ventura Countv;c.d lfo rnl a
Tot.al Popula.tion
Estlma,te Pe rcent
Pop~Jl abo n 5 yea rs and over 798 ,olB .
S peak on 111 f n;,;lish 4 88,8 93 6 1 .2%
IS.pe ak a l ang uage othe r th en Eng li sh 3 09,790 38.6½
SPEAt: A LANGUAGE OTHER THAN t;NGtlSH
S p a11isl1 243,198 30 .4'½
O t he r lndo-Eu rope an l.a02ua2es 22 .107 2.8%
Asfan &n d Pac ific I sl and l ang u ages 36,0 15 4.5%
Other l anguage$ 8 ,470 L l ½
CfTIZEl'618 YEARS AND OVER
All c:i hze n , 18 ve ar, old ;;nd over 572 .657
Spe ak on 11, En glish 397 ,755 69 .4%
:Sp~;.k;. !anP,u ~g;, other !ha n En,:lish 175 ,102 30 .6%
Spanish 13 1,853 23.0%
Ot her languages 43,2,l 9 7 • .s ,i
Page 15
Percent of spec ified I an gtJ age spe a.ke rs
Spea Engns h only Spea Eng li-s h
or s.peaHngll$h fe.s.sthan
"w ry we Jt" •~erywell •
Estlmau1 Plln.ent Es ti mate Perc en t
6 8A.,256 85. 7 % 11 4,42 7 1tl , 3~/4
-. -
195,36 63.l ¼ 1 14,4 7 36.9
150,118 61.7¾ 53,080 38.3 %
17,800 80.5% 4 ,307 1 9.5%
22 ,286 6 1 ,9% H ,729 3B .1%
5 ,159 6'0 ,9 % .~,3 11 39.1 %
5 24 ,:320 '.H.5% 4 8 53 7 8.5%
-.
t 21.i ,555 72 .3% aB,'.537 0%
%,895 72.7% 35,958 ,.7.3%
30,670 70 .9% 1 2,579 :!9 .1 %
Tab le 2 shows t he languages sp oke11 at ho me by ab il ity to spea k Eng l ish for pe r sons f ive yea r s of age
and older. Of th e 30.4% of the popu la t ion that spea k Spa ni sh, 11.J<'Ai 'Speak English "less Uwn very
well"',
POPULAtlO N S YEAAS AN:C) OV[R. • Un lvtne~ PQ?Ulaitton S ~ars and o~
2019 AmerkaA Comm unit,; Sur.-ev 1•Yeiir Estm,ate:s
Vetrtura Coli nty, Ca li fom~
Popu liit'lons
Estlmst~ Percent
!Total: m ,SIIJ
Sp,;,;k onl v Ert.Rll!h ~!!:S B95 6U%
Spanl!h: 2A3 .198 30.4 %
Spe3~ English les, th~n ''''="I well" ~3,1)80 11 7%
!,_~e!_Oi (Inc l. FillJJinol: 14,11 6 U%
Speal Ensl i,h les~ i,,~n "ve Pf -.II " 3,S-.13 0.4 %
2. Clune 5e [.,d, M~nda rln, Cantooosa): 7,711 1.()%
S;i.;al E!lg l11h 1~~5 i~M "y Hy ,·,~II" 352l 04%
3. Korea11: 2,790 0.3%
Sp~.3~. [".ll i;:ltlh leu th.a n "\1e1y w~II " l S.~6 0 .1%.
4. Vl em.am ese: 3 422 0 .4%
513~51 1,, E11al,;h l~s; H,;.r , 1\1e,fy \.•,,e,11" 1,969 0211
•
5, Punj~bl ; 1,620 (1.2%
Sp<'al En~lr;h I~» , M n "•,~rv ·,·,ell " 992 O l '½
23
Resolution No. 2021-4021
Page 28
v _ ,l ura Coonty Transport~ Comm 1ssl on
Ti~ VI Upd.:i te Pag.-16
A5 m en tiont2d above, VCTC al so used data from the Ca lifornia's Oepa1t men of Ed uc atio n to ide t ify
LEP popul ations wit hin its se rvi ce are a. Th e Ca l i fo r ia Depar t me nt of Education's survey provides an
add itio nal source of data t o i dentify poss ible lEP pop ulati ons. Wh i l e the State's school data has i ts
shor comings --m iss i ng househ ol ds and i dividua ls w ithout school age c hil dr en; doubl e cou nti ng
house hol ds wi h two or m ore ch i ldren i n t he sc hoo ls; and i n some ca ses , missi ng house hol ds where he
schoo l chi l dren ar e fl ue t in Eng li sh, but ot h er m em be rs o f the h ousehold are not--it does pro vi de
v aluabl e i nfor m at ion about m inor ity and im m i gra nt pop ulations.
Looking at the co unty tota l s base d o n da t a fr om the Cal ifornia Department o f Educati on's annua I
ce nsus of stu dents, the m ost frequent l y spoken la guage other t han Eng l ish is Spa nish . Ven tura
Cou n ty's 2019-2020 schoo l year da t a show a student popul ation of 135,312. The numbe r o f Span i sh
spea ki ng Eng lish Lear ers i s 25,592 (18 .9 percent of the t ota l schoo l population}. The next l argest
g r oups of non-Eng lish spea k er s w ere M ixteco-(which may no have an ac cepted w ritten for m), 939
(0 .7%}; Filipi no, 223 (0 .2%); Arab ic, 172 (0.13%); a nd Vietnamese, 1 58 (0 .12%).
Given the very low pe rce n ages of peopl e wh o 'S peak English less than "v ery well" other t ha Spa ni sh
lang uage speakers, and th e fa ct that t h at i n t he past 18 yea r s, VCTC has r eported no phone calls, office
wa l k-i n s, or w ritten req uests for la gvages o~h er t ha n Eng li sh or Spa nis h, at this ti m e ther e ar e no
plans t o expand t he pri nted ma t eria ls beyon d those two languages. VCTC added Goog l e Tra ns late t o
its web site to a ll ow vi sito r s to read transla tions of its web pages . T he tra ns lation of indivi dua l
docu ments w ill be provided upon request.
Factor 2: The frequency with which LEP persons come in co ntact wit h VCTr programs, ac tiv ities o r
services,.
VCTC works with loca l advoca cy groups such as Central Coast All i ance Un ited for a Susta ina bl e
Eco nom y (CA US E} and One Step A La Vez to in fo rm l EP popula t i ons.
Although Tit le VI regula tions fo r LEP i nd i v idua l s cover on ly wri tten m at e r i als, a Spani sh i nter preter i s
ava il able at the annual Unmet Trans i t Needs com munity meeti ng s, v irtu al meeti ngs, and Pub l ic
He arings. VCTC's Reg iona l Tr an:s it tnfor mat i on Center (RTI C} empl oys bil ingua l sta ff t o f ield t r ans i t -
re lated phone ca ll s wi t hi n Ventu ra Co unty. Th e maj o rity of calls re ce iv ed are in Eng l i sh and 11% of call s
rece ived are in Spa ni sh.
VCT C Interci ty (contract ed w i th RA TP Dev.) dispatch and the Va lley Expr ess Bus & Dial -A -Ride
(contr act ed w it h MV Tr an sportati on} reserva tion center have bi li ng ual sta ff members. Fo r RAT P Dev,
Sixty-seve n percent (67%) of t he drivers, 100% of t he dispa tchers, and 75% of ma nagemen are
bil i ngua l spea ki ng Span i sh, I ran ia n, and India n. Va ll ey Expre ss Bus & Di al-A-R i de operates i n no n-ur ba n
port ions of t he Sa nta Cl ara River VaHey. The br ea kdown of Span is h spea ki g sta ff : dr ivers (5o<>Ai),
dispatch ers {800..<i}, and ma nageme nt (66.6%).
VCTC pr i nts vita l materia ls in E gli sh and Span i sh in cl ud i ng but not l i m ited to : ADA a pp l i catio ns, notices
of de nial, and co m plaint forms; photo/media cons ent forms; r i der al erts of decreased service; su r veys;
and he nmet T rans it Needs process i nform ation .
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Res olu t ion No. 2021 -4021
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Ven1 ura County Tran5ponat Corr 11ss101>
Title Vl Update Page 17
Vit al written docu m ents i ncl ude, but are not l i m ited t o, conse nt and co m plai nt for m s; i ntake a d
appl ica ti on fo rms w ith t he potentia l for i mportant consequences ; wr itten notices of r ights; not ices of
den ial s, l osses, or decreases in benefits or services; a 11d notices advis i ng LEP individual s of free
la ng uage ass istance services . Exa m pl es of vita l docu m ents incl ude an ADA co m pl em entary p aratransi t
elig ibi l ity app l ication, a Titl e VI compl a int form, noti ce of a pe r son's r ig hts under Tit le VI, and other
d oc uments that provi de access t o esse n ti al services. Fai l ure to tra nsl at e t hese vital doc uments co ul d
resu l t i n a r ec i pi ent den yi ng an eligible LEP person access t o services a d di scr i mi nat ion on the bas i s of
national origi n.
The frequen.cy t hat LEP persons encou nter VC TC Int ercity trarisi t programs, acti vi tie s, or services varies
by i nd i vi du al c i r cumstances. A very small proportion of t he popu l at ion uses r eg i ona l or local transi t
services . Acco rd ing to the Amer ica n Co m mu ni ty Su rvey 2019 es t im ates, on l y abo ut on e pe rc en t of
'Work er s 16 years or ove r' use pub l ic t r anspo rta tio n as a means for wo r kp lace travel. Tra ns it i s used
by people to access med i cal fac il iti es, shopp i ng cente r s, educati o al f ac i li ties, governme nt r esourc es,
homeless she lt e r s, t o visit fri ends and fa m ily howev er, t h e num be r of t rans i t users is st ill re l ative ly
sma l l.
~OBQ4: M~NS OF TRA~PQRTATIPN TO WOFlt,; 6~ S~D CHARI\CTE RISTJC:S '.FQR:WPRKPlACE GEOG~HY'
2019 Am~can C'o~mullltY:Survev :I•Yea,r:tsttmatl!S
Ve(Jtura~11 nlt, (::elltorri(i'l
Car, truck, o r van Ca r, truck, or van Pu blic t ra nsportation
Total -d rove alo ne -ca r CXl led excludln taxicab
Estima te Es ti mate Percent Estima te Perce nt Estimate Percent
W o rk ers 6 y ec1 rs and ov r 366 ,615 290,246 79¾ 36,239 10% 3 ,0 16
Factor 3: The nature and i mport ance o f p ro gram,, ac t ivities, or serv ices prov ided by VCTC to th e LEP
pop l 1lation .
VCT C understands t hat i ts services are used for t ramportation t o work, schoo l, shopp i ng, medi cal
appointments and othe r quality-of-li fe activi t i es. Fo r t r ansi t -dependent indiv i dual s, VC TC t ra nsi t
services are extreme l y im portant. for this reason, VCTC is com mitted t o transla ti ng v ita l d ocum ents
re lati ng to its servi ce. Vital doc uments are those h at de m onstra t e whe re and how t o use VCTC
Inte rc i ty bus, how t o access services and add i tiona l i nfor ma ti on, and i nforma ti on abo ut VCTC's Titl e VI
program. At this tim e VCTC does not have the funds requ i red to tra nsla t e all wri tte n m ater i als -such
an undertaki ng woul d i nc ur substa nt i al costs and r equ i re sub sta nt i al reso urces .
In addi t i o n, VCTC wi l l conti nue to offer lang uage i nt erpret ation at pub lic meet ings w hen req ueste d.
Providi ng rnt e r p r etation services to all ow LEP popu l ations to partici pa t e by obt ai ni ng i nfor m ation
abo ut VCT C se rv ices ha s been a cor e act ivity <1 t VCTC si nee its crea t i o .
Factor 4: The resources avai l abl e t o VCTC and overa l l rost to prov ide LE P ao;:sis t ance.
As VC TC serves a vast area, o ut rea c h is var ied and eve nt spec i f ic . VCTC Pu blic Parti ci pat ion Plans for
various projects lay out the types of publ i c outr each activi ties t hat wi ll be un dertaken for the va r i o us
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Resolution No. 2021 -4021
Page 30
V • i ura Cwnty Transportabo/l Comzmssion
Ti ,e VI U pda t e Page 18
levels o f pub lic events. VCTC w ill con t inue wo rki ng wi th l oca l advocacy groups l i ke CA US E to en sure
co ntact w it h LEP popu la i o ns; t he re is little t o no cost t o t he agency to do t his alt houg h it do es take
ti me.
Implementatio n Pl.an
La n guage Assista n ce Mea s u res
VCTC wil l cont i nue to use a va r iety o f t ech ni ques or p ract i ces t o p r ov ide meaningfu l, ear l y and
co nt inuo us opport un ities for all in t er ested Ven t ura Coun t y r es i de nt s t o pa rt ici pa t e in th e
d ialogue t hat i nfo r ms key deci sions, rega r dless of language ba rri ers. TI 1is is done i n a number
of ways, i nclud i ng :
Gene ra l Measures or Prac t ic es
• Rev iew prior expe ri enc es wi th LE P p opu lations to determ ine t he language serv ices neede d.
• Rob ust u se of maps, charts, a nd photogr aph s t o il lust rat e t re nds, cho ices being deba ted, et c .
• Transl at e to Spa nis h va rious pr i nt ed ma ter ia ls for t he t ra nsit services provided by VCTC
i nclud i ng but no t l i m i t ed to VCTC Inter city services ; Valley Express Bus & Di al -A-R ide services ;
fare m edia and ot her fare box information; transit seat drops; freeway ca ll box infor m ation;
ADA ce rtifi cation materia ls and servi ces ; com m u ity outreac h event noti ces; and reg i o na l
Rides ha re mate r i al s.
• Work t o i nvo l ve on-profit groups t ha t advoca t e for p,e rso ns wi t h l i m i t ed Engl ish profi ci ency.
• Identif y .1 r eas w ithi n the se r vice are a w ith high conce ntrat i ons of LEP indi v i dua ls.
• Include LEP popu l at i ons in transi t r i de r su 1veys.
• Tra ns l:at ion of v i ta l documents inclu di ng certa i n news rel eases, brochures , fact sheets and
Unm et Tr ansit Ne eds not ices.
• All t r ansl ated documents w ill be poste d onto t he VC TCwebs ite.
• Ensur e co m peten cy of trans l ators ; hav e int er preter s av ailabl e, if r eque st ed 3 days i n advance
(72 hou r s) at mee tings.
• Employ m ult i -l ingua l sta ff at t he VCTC Reg ional Tra ns it I nfor mation Ce nter .
• Encou rage m ulti-l i ngua l transi t dis patch staff and transit o perators (as of Ma r ch 202 1 ):
• Va lley Express : 50% of the drrv ers an d 80% of t he dispatche rs and are bi li ngual i n Eng lish and
Span i sh.
• VCTC Intercity: 67% of the drivers are bil i ng ual --Spa ni sh (67%) a nd I ran i an (3 %). All VCTC
In te r ci ty dis patcher s speak Span ish and Eng li sh.
Local Co mmu nity Medi a
• W o r k w ith Sp anish lan gua ge media outlets t o pl ace articles a bout VCT C's wo r k or announce
parti ci pati on opportunit i es.
• Purc has e d isp lay ads in Span i sh lang uage co mm unity ne wspape rs t o am,ounce puW ic hearings.
Outreach Te ch n iqu e s
Whe n staff pr epares a doc um en t or sc hed ules a meet i ng for whi ch t he target aud i en ce is expected t o
26
Resolution No. 2021-4021
Page 31
27
Vai1ura County T ransporta oon C orrum sSl on
Titi€ Vl U pda t e Pa ge Jg
incl ud e LEP individ ual s then docume nts, meeti n g notices , flye r s, a nd age nd as v.~11 be p r i nt ed i n a n
al ternative l ang uage base d on t he known LE P pop ulati on. Interp reter s m ay be ava i lab le as ne eded.
VCTC will conti ue t o deve l op relations hi ps w i t h organiza tions t ha t serve LEP i ndivi duals.
Mon ito1ing and Up dating of the Lan g u age Assistance Plan (LAP)
VCTC wilf m oni t or r equests fo r t r anslati ons and ad j ust pr acti.ces · o meet dema nd w hi l e m ai ntaini ng a
ba si c level of access by LEP po pulat ions to key prog r am s and doc um ents. VC TC's Lang uage Ass i st an ce
Plan (LAP) w ill b e upd at e d p eriod ica lly as re quired by U.S. DOT an d as neede d t o r efl ect sig ni fi ca nt
cha nges. At m i nim um, t he p l an w ill be revi ewe d a nd updated when data fro m ew ACS counts are
av ail a bl e, or whe n it i s clea r that hig he r con ce n r ati ons of LEP i dividua ls ar e prese nt i n Ventur a
Co un ty. U pd ates w i ll i ncl ude the follow i ng :
• How the needs of LE P perso ns h ave bee n addressed .
• Det er m i nation of t he cu r r ent LEP popu l atio n in the service are a per t h e l atest Ce ns us r eports a
t he co mmunity level.
• Deter m i nati on as t o whethe r the n eed fo r r ansla t i on servi ces has cha nged o r w het her a
ch a nge in the contract or use d for translat i on se r vices is warra nted base d on geog r aphi cal
proximity or ava i l abi l it y at ti m es needed.
• De ter m i ne wh ether VCTC's fi nan c ial resou r ces a re su ffi ci e nt t o f und bil ingua l or multi-lingua l
l a ng u age ass i sta ce resou r ces needed.
• Deter m i ne wh et h er VCTC has f ull y com plied w ith the goa l s of t his LA P Pl an.
• De ter m i ne. Wh ether compl ai ts h ave been rece i ved conce rni ng VCTC's fa i l ure t o m eet the
needs of LEP i nd i viduals,
• Regu larly assess the effective ess o f how VCTC co mmuni ca tes with LEP i nd i v iduals hrou gh u se
of sL1rveys, conver sati o ns w ith advocacy groups et c.
Staff Training
VCTC w orks t o i nsti ll its sta ff wi th an awareness of and sens i t i vi ty t o t he need s of LEP r esiden ts. The
foll ow i ng t ra i ni ng w ill be provided t o VCTC sta f f :
1. Infor mation o n t h e VCTC Ti t le VI Procedures and LEP r esp on si b ilitie s .
2. De scripti on of l anguage ass istan ce se r vi ces offer ed t o t he publ ic.
3. Do c umentation of l a ngu age assista nce r equests
4. Ho w t o hand le a potenti al Title Vf/LE P co m p lain t
Disseminatio n of the VCTC Language Assistance Pl a n
A link to th e VCTC LAP and t h e ntl e V I Procedures is included on t he VCTC webs ite a t
https://www.gove nt ura .org/vctc-t ran s tt/rid ing-vctc/#ti tl e-vi
Any person or agency m ay r eq u est a copy of t h e pl an via t el ep ho ne, fax, ma i l, e -m ai l o r i n pe rson a n d
shall be provided a co py of t h e p lan a t no cost. LEP individual s m ay also requ est trans l at ed co pi e s of
Resolution No. 2021-4021
Page 32
Ve lura County Transp ort a toon Comrn 1ss1on
T it/,e VI U pdate
the pla n.
P age 20
Qu esti ons or com ments rega rd i ng the LA P may be su bm itted t o t he Ve ntu ra Co u ty Tr anspo r t.3 t ion
Co m mis sion, Ti le VI Co ordi nat o r:
28
At t n : Pe t er De Haa n, Di r ect o r of Pro gra m ming
Ve nt ura Co u nt y Tra nsporta t io n Co m m ission
75 1 f. Da ily Drive #42 0
Cam arillo, CA 930 10
Offi ce : 805.642 .1 591
Em ai l: pde haa n @gove nt ura.o rg
Resolution No. 2021-4021
Page 33
ATTACHMENT 5
RESOLUTION NO. 2021-
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI
PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF
THE VENTURA COUNTY TRANSPORTATION COMMISSION
(VCTC) TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT
AND RESCINDING RESOLUTION NO. 2019-3840
WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to
ensuring that no person is excluded from participation in, or denied the benefits of its
services on the basis of race, color or national origin as protected by Title VI of the Civil
Rights Act of 1964 as amended; and
WHEREAS, the City is a subrecipient of Federal revenues and is required to meet
Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by
the Code of Federal Regulations part 21.7; and
WHEREAS, the City assures that all residents and visitors are afforded meaningful
access to the City's programs, activities and services; and
WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013-
3247, adopting certain elements of the VCTC 2009 Title VI Program; and
WHEREAS, on September 4, 2019, the City Council adopted Resolution No. 2019-
3840, adopting certain elements of the VCTC 2018 Title VI Program and rescinding
Resolution No. 2013-3247; and
WHEREAS, the City has updated its Title VI Program; and
WHEREAS, the City is eligible to adopt certain elements of the updated 2021
VCTC Title VI Program to make the City compliant with Title VI requirements and has
incorporated them into the City's Title VI Program.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. Resolution No. 2019-3840 is hereby rescinded upon the effective
date of this resolution adopting an updated Title VI Program.
SECTION 2. Authorizes the City to adopt the updated Title VI Program,
incorporating the following elements of the VCTC Title VI Program: Notice to
Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English
Proficiency Plan), and Public Participation Plan.
29
Resolution No. 2021-
Page 34
SECTION 3. The City Clerk shall certify to the adoption of this resolution and
shall cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 7th day of July, 2021.
Janice S. Parvin, Mayor
ATTEST:
Ky Spangler, City Clerk
Attachment: Exhibit A: City of Moorpark/Moorpark City Transit Title VI Program
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Resolution No . 2021-4021
Page 35
STATE OF CALIFORNIA
COUNTY OF VENTURA
CITY OF MOORPARK
ss.
I, Ky Spangler, City Clerk of the City of Moorpark, California, do hereby certify
under penalty of perjury that the foregoing Resolution No. 2021-4021 was adopted by
the City Council of the City of Moorpark at a regular meeting held on the 7th day of July,
2021, and that the same was adopted by the following vote:
AYES:
NOES:
ABSENT:
ABSTAIN:
Councilmembers Castro, Enegren , Groff, Pollock, and Mayor Parvin
None
None
None
WITNESS my hand and the official seal of said City this 7th day of July, 2021.
(seal)