HomeMy WebLinkAboutAGENDA REPORT 2021 0707 CCSA REG ITEM 08BCITY OF MOORPARK, CALIFORNIA
City Council Meeting
of July 7, 2021
ACTION ADOPTED RESOLUTION NO.
2021-4021, RESCINDING RESOLUTION
NO. 2019-3840. (VOICE VOTE:
UNANIMOUS).
BY B. Garza.
B. Consider Resolution Updating Moorpark City Transit’s Title VI Program Including
Incorporation of Elements of the Ventura County Transportation Commission’s Title
VI Program and Rescinding Resolution No. 2019-3840. Staff Recommendation: 1)
Open the public hearing, accept public testimony and close the public hearing; and
2) Adopt Resolution No. 2021-4021, adopting an updated Title VI Program and
incorporating certain elements of the VCTC Title VI Program for Moorpark City
Transit and rescinding Resolution No. 2019-3840. (Staff: Shaun Kroes, Public
Works Manager)
Item: 8.B.
MOORPARK CITY COUNCIL
AGENDA REPORT
TO: Honorable City Council
FROM: Shaun Kroes, Public Works Manager
DATE: 07/07/2021 Regular Meeting
SUBJECT: Consider Resolution Updating Moorpark City Transit’s Title VI
Program Including Incorporation of Elements of the Ventura County
Transportation Commission’s Title VI Program and Rescinding
Resolution No. 2019-3840
BACKGROUND AND DISCUSSION
On September 4, 2019, Moorpark City Council adopted Resolution No. 2019-3840,
adopting Moorpark City Transit’s Title VI program, in compliance with Federal Transit
Administration (FTA) Circular 4702.1B. As a sub-recipient of federal funds from the
Ventura County Transportation Commission (VCTC), the City of Moorpark (City) is eligible
to incorporate sections of VCTC’s Title VI Program. Adopting VCTC’s Program allowed
the City to comply with Title VI requirements without the need for performing its own
special studies that have already been completed by VCTC. Title VI prohibits
discrimination on the basis of race, color, or national origin in any program or activity that
receives federal funds. As the City receives federal funding for its public transit service,
a Title VI program is required.
Resolution No. 2019-3840 substantially updated the City’s previous 2013 Title VI
program, including:
•The City’s Title VI “Notice to the Public”
•Locations where the Title VI Notice is published
•Title VI Complaint Procedure
•Transit-Related Title VI Investigations
•Public Participation Plan
•Membership of Non-Elected Title VI Program Submissions
•Subrecipient Monitoring
•Title VI Equity Analysis (facilities)
•Additional Information for Fixed Route Transit Providers
The updated Title VI program had an expiration date of May 31, 2021, to match the then
current VCTC Title VI Program expiration date. On May 7, 2021, VCTC updated its Title
Item: 8.B.
103
Honorable City Council
07/07/2021 Regular Meeting
Page 2
VI program, establishing another 3-year term. Staff has updated the City’s Title VI
program, incorporating the latest language and information from VCTC’s Title VI program
where applicable.
FISCAL IMPACT
None.
COUNCIL GOAL COMPLIANCE
This action is consistent with City Council Goal 2: Practice Respect, Equity and Inclusion
Citywide.
STAFF RECOMMENDATION
1. Open the public hearing, accept public testimony and close the public hearing; and
2. Adopt Resolution No. 2021-____, adopting an updated Title VI Program and
incorporating certain elements of the VCTC Title VI Program for Moorpark City
Transit and rescinding Resolution No. 2019-3840.
Attachment: Draft Resolution No. 2021-____
104
ATTACHMENT
RESOLUTION NO. 2021-____
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI
PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF
THE VENTURA COUNTY TRANSPORTATION COMMISSION
(VCTC) TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT
AND RESCINDING RESOLUTION NO. 2019-3840
WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to
ensuring that no person is excluded from participation in, or denied the benefits of its
services on the basis of race, color or national origin as protected by Title VI of the Civil
Rights Act of 1964 as amended; and
WHEREAS, the City is a subrecipient of Federal revenues and is required to meet
Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by
the Code of Federal Regulations part 21.7; and
WHEREAS, the City assures that all residents and visitors are afforded meaningful
access to the City’s programs, activities and services; and
WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013-
3247, adopting certain elements of the VCTC 2009 Title VI Program; and
WHEREAS, on September 4, 2019, the City Council adopted Resolution No. 2019-
3840, adopting certain elements of the VCTC 2018 Title VI Program and rescinding
Resolution No. 2013-3247; and
WHEREAS, the City has updated its Title VI Program; and
WHEREAS, the City is eligible to adopt certain elements of the updated 2021
VCTC Title VI Program to make the City compliant with Title VI requirements and has
incorporated them into the City’s Title VI Program.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. Resolution No. 2019-3840 is hereby rescinded upon the effective
date of this resolution adopting an updated Title VI Program.
SECTION 2. Authorizes the City to adopt the updated Title VI Program,
incorporating the following elements of the VCTC Title VI Program: Notice to
Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English
Proficiency Plan), and Public Participation Plan.
105
Resolution No. 2021-____
Page 2
SECTION 3. The City Clerk shall certify to the adoption of this resolution and
shall cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 7th day of July, 2021.
Janice S. Parvin, Mayor
ATTEST:
_____________________________
Ky Spangler, City Clerk
Attachment: Exhibit A: City of Moorpark/Moorpark City Transit Title VI Program
106
EXHIBIT A
CITY OF MOORPARK/MOORPARK CITY TRANSIT
TITLE VI PROGRAM
Title VI of the Civil Rights Act of 1964
Adopted July 7, 2021
Effective thru May 31, 20241
Contact Information:
Shaun Kroes, Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
805-517-6257
skroes@moorparkca.gov
1 Expiration date matches VCTC’s date. Sections of VCTC’s Title VI Program are incorporated into the
City’s Title VI Program.
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Table of Contents
Introduction .......................................................................................................................... 1
City of Moorpark Notice to the Public .................................................................................... 2
List of Locations Where Title VI Notice is Posted ..................................................................... 3
Title VI Complaint Procedures ................................................................................................ 3
Title VI Policy ................................................................................................................................. 3
How to File a Complaint ................................................................................................................. 3
How Complaints Are Processed ....................................................................................................... 4
Transit-Related Title VI Investigations .................................................................................... 5
Public Participation Plan ........................................................................................................ 5
Language Assistance Plan ...................................................................................................... 5
Table Depicting the Membership of Non-Elected Committees and Councils ............................ 6
Subrecipient Monitoring / Schedule of Subrecipient Title VI Program Submissions .................. 6
Title VI Equity Analysis - Facility ............................................................................................. 7
Additional Information for Fixed Route Transit Providers ....................................................... 7
System-Wide Service Standards ...................................................................................................... 7
Vehicle load for each mode .................................................................................................................................. 7
Vehicle headway for each mode........................................................................................................................... 8
On-time performance for each mode ................................................................................................................... 8
Service availability for each mode ........................................................................................................................ 8
Service Policies – Transit Amenities ................................................................................................ 9
Service Policies – Vehicle Assignments ............................................................................................ 9
Attachments ........................................................................................................................ 10
Attachment 1 – Sample Letters ..................................................................................................... 10
Attachment 2 – Title VI Complaint Form ........................................................................................ 13
Attachment 3 – VCTC Public Participation Plan .............................................................................. 17
Attachment 4 – VCTC Language Assistance Plan ............................................................................ 20
Attachment 5 – Moorpark City Council Approval Resolution .......................................................... 29
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Introduction
The United States Department of Transportation (US DOT) and the Federal Transit
Administration (FTA) require agencies that operate transit service to comply with the
general requirements of the Title VI regulations. The purpose of the Title VI Program is to
ensure that the level and quality of City of Moorpark/Moorpark City Transit (City) service is
provided without regard to race, color, national origin or income status.
As sub-recipient to the regional grantee, Ventura County Transportation Commission
(VCTC), the City is eligible to adopt certain elements of the VCTC Title VI Program per
FTA Circular 4702.1B, dated October 1, 2012. Appropriate, adoptable elements include
the following:
• Notice to Beneficiaries
• Title VI Complaint Procedures
• Language Assistance Plan (LEP Plan)
• Public Participation Plan
The City has elected to adopt eligible elements of the VCTC Title VI Program, in order to
satisfy federally-mandated Title VI requirements; adopted elements are noted accordingly.
The following sections describe the City’s Title VI Program in detail.
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City of Moorpark Title VI Notice to the Public
The City of Moorpark (City) operates its Moorpark City Transit programs and services
without regard to race, color, or national origin in accordance with Title VI of the Civil
Rights Act of 1964, as amended. Any person who believes he or she has been aggrieved
by any unlawful discriminatory practice under Title VI may file a complaint with the City.
For additional information on the City’s civil rights program and procedures to file a
complaint, call 805-517-6257, visit www.moorparkca.gov/transit, or write to City of
Moorpark, Public Works Manager, 799 Moorpark Avenue, Moorpark, CA 93021.
In addition to the Title VI complaint process at the City, a complainant may file a Title VI
complaint with the Federal Transit Administration (FTA), Office of Civil Rights, 1200 New
Jersey Avenue, SE, Washington, D.C. 20590.
La Ciudad de Moorpark Aviso al Publico de Derechos Civiles
La Ciudad de Moorpark (Ciudad) opera sus programas y servicios sin consideracion de
raza, color, u origen nacional, de conformidad con Titulo VI de la Ley de Derechos Civiles
de 1964, en su forma enmendada. Cualquier persona que creee que el o ella haya sido
agraviado por una practica discriminatoria illegal bajo el Titulo VI puede presenter una
queja con Ciudad.
Para obtener informacion adicional sobre el programa de derechos civiles de Ciudad y los
procedimientos para presenter una queja, llame al 805-517-6257, visite
www.moorparkca.gov/transit o escribe al Ciudad, Public Works Program Manager, 799
Moorpark Avenue, Moorpark, CA 93021.
Ademas del Titulo VI proceso de Ciudad, un reclamante puede presenter una queja del
Titulo VI con la administracion federal de transito, Federal Transit Administration (FTA),
Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.
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3
List of Locations Where Title VI is Posted
City Title VI notice to the public is currently posted at the following locations:
City of Moorpark Front Counter
799 Moorpark Avenue, Moorpark, CA 93021
Moorpark City Transit Buses
Website: www.moorparkca.gov/transit
Title VI Complaint Procedures
To ensure compliance with Title 49 of the Code of Federal Regulations (CFR) Section
21.9(b), VCTC and sub-recipients (such as City of Moorpark) are required to develop
procedures for investigating and tracking Title VI complaints filed against them and make
their procedures for filing a complaint available to members of the public upon request. In
order to reduce the administrative burden associated with this requirement, VCTC sub-
recipients may adopt the Title VI complaint investigations and tracking procedures
developed by VCTC. As such, the City has adopted VCTC Title VI Complaint Procedures
as part of its Title VI program.
TITLE VI POLICY
The City is committed to ensuring that no person is excluded from participation in, or
denied the benefits of its services on the basis of race, color or national origin as protected
by Title VI of the Civil Rights Act of 1964, as amended.
No person or group of persons will be discriminated against with regard to fares, routing,
scheduling, or quality of transportation service that the City furnishes, on the basis of race,
color, or national origin. Frequency of service, age and quality of the City’s vehicles
assigned to routes, quality of the City’s stations serving the City, and location of routes will
not be determined on the basis of race, color or national origin.
For additional information on the City’s obligation regarding non-discrimination, please
write to:
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
HOW TO FILE A COMPLAINT
Any person who believes that they have, individually, or as a member of any specific class
of persons, been subjected to discrimination on the basis of race, color, or national origin
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may file a Title VI complaint with the City. The complaint must be filed within one hundred
and eighty (180) days of the date of the alleged discrimination. Written complaints may be
sent to:
City of Moorpark
Attn: City Engineer/Public Works Director
799 Moorpark Avenue
Moorpark, CA 93021
The “Title VI Complaint Form” is available online at www.moorparkca.gov/transit and
should be used to detail the complaint, but is not mandatory. Complaint forms may also
be obtained by calling 805-517-6257. In addition to the Title VI complaint process at the
City, a complainant may file a Title VI complaint with the FTA, Office of Civil Rights, 1200
New Jersey Avenue, SE, Washington, D.C. 20590.
If a complaint is made in a language other than English, the City will translate the
complaint through a contracted service or using available multi-lingual staff if available,
and any response, including requests for additional information and any disposition will be
made in both English and the language in which the complaint was made.
HOW COMPLAINTS ARE PROCESSED BY THE CITY
All complaints alleging discrimination based on race, color or national origin in a transit
service or benefit provided by the City will be recorded by the City’s Public Works Manager
by updating the “List of Active Investigations, Lawsuits or Complaints.” This list shall
include the date that the investigation, lawsuit, or complaint was filed; a summary of the
allegation(s); the status of the investigation, lawsuit, or complaint; and actions taken by the
recipient or sub-recipient in response to the investigation, lawsuit, or complaint. The list
shall be made available to FTA upon request and with every City Title VI Program update.
If additional information is needed for assessment or investigation of the complaint, City
staff will contact the complainant in writing within fifteen (15) working days of receiving the
complaint. Failure of the complainant to provide the requested information by the
requested date may result in the administrative closure of the complaint.
City staff will investigate the complaint and prepare a draft written response. If
appropriate, City staff may administratively close the complaint.
City staff will investigate a formal Title VI complaint within thirty (30) working days of
receiving the complaint. Based upon all of the information received, City staff will prepare
a draft written response subject to review by the City.
The City will determine if the complaint may be administratively closed after the draft is
written, or if a final written response is needed. If a final written response is needed, the
City will send the response to the complainant and advise the complainant of
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complainant’s right to file a complaint externally. The complainant also will be advised of
complainant’s right to appeal the response to federal and state authorities as appropriate.
The City will use its best efforts to respond to a Title VI complaint within sixty (60) working
days of its receipt of such a complaint. Attachment 1 includes a sample letter
acknowledging receipt of the complaint, substantiating the complaint, and not
substantiating the complaint; all modeled from VCTC sample letters. Attachment 2
provides the City’s Title VI Complaint Form; also modeled from VCTC sample forms.
Transit-Related Title VI Investigations, Complaints, and Lawsuits
To ensure compliance with 49 CFR Section 21.9(b), the City is required to prepare and
maintain a list of any active investigations conducted by entities other than FTA, lawsuits,
or complaints naming the City that allege discrimination on the basis of race, color, or
national origin. This list shall include the date that the investigation, lawsuit, or complaint
was filed; a summary of the allegation(s); the status of the investigation, lawsuit, or
complaint; and actions taken by the recipient or sub-recipient in response to the
investigation, lawsuit, or complaint.
There have been no complaints naming the City alleging discrimination on the basis
of race, color, or national origin with respect to service or other transit benefits.
Public Participation Plan, Public Participation Process, Minimum Outreach
Requirements, Outreach Methods to Engage Minority and Limited English Proficient
Populations
The VCTC Title VI Program for Public Participation Plan, Public Participation Process,
Minimum Outreach Requirements, Outreach Methods to Engage Minority and Limited
English Proficient Populations (pages 8-10), adopted May 7, 2021, and any future
amendments are incorporated into the City’s Title VI Program and included as
Attachment 3.
The following exceptions apply:
• References to VCTC’s website and phone number for the purpose of
public information dissemination shall be replaced with the City’s website
(www.moorparkca.gov/transit) and phone number (805-517-6257).
Language Assistance Plan, Overview of VCTC, Language Assistance Goals, Results
of the Four Factor Analysis, Implementation Plan, General Measures or Practices,
Monitoring and Updating of the LAP Plan and Staff Training
Title VI and its implementing regulations require that FTA recipients take responsible steps
to ensure meaningful access to the benefits, services, information, and other important
portions of their programs and activities for individuals who are Limited English Proficient
(LEP).
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In developing a language implementation plan VCTC and sub-recipients can ensure that
LEP persons have meaningful access to their programs and activities by developing and
carrying out a language implementation plan pursuant to the recommendations in Section
VII of the US DOT LEP Guidance.
The VCTC Title VI Program for Language Assistance Plan, Overview of VCTC, Language
Assistance Goals, Results of the Four Factor Analysis, Implementation Plan, General
Measures or Practices, Monitoring and Updating of the LAP Plan and Staff Training,
pages 12-20, adopted May 7, 2021 and any future amendments are incorporated into
the City’s Title VI Program and included as Attachment 4. The VCTC Title VI Program
Attachment B is also incorporated by reference to this document.
As an addendum to VCTC’s LEP Plan, the City has staff members who can provide
assistance for the Spanish speakers in the community. The City’s contracted service
provider (MV Transportation and RideCo) also have operators who speak Spanish
when residents call for dial-a-ride or bus service information.
Table Depicting the Membership of Non-Elected Committees and Councils
The City, at this time, does not have a transit -related, non-elected advisory committee.
The City does have a Transportation and Public Works Committee that consists of two
City Councilmembers. The City also has the ability to appoint two residents to the
VCTC Citizens Transportation Advisory Committee/Social Services Transportation
Advisory Committee (a VCTC state requirement).
Description of Subrecipient Monitoring and Schedule of Subrecipient Title VI
Program Submissions
The City is considered a subrecipient to VCTC (primary recipient). In accordance with 49
CFR 21.9(b), and to ensure that subrecipients are complying with the DOT Title VI
regulations, primary recipients must monitor their subrecipients for compliance with the
regulations. Importantly, if a subrecipient is not in compliance with the Title VI
requirements, the primary recipient is not in compliance.
The VCTC Director of Programming is responsible for all subrecipient monitoring. VCTC
monitors its subrecipients by ensuring that each entity meets the criteria outlined in
Chapter III of Title VI Circular 4702.1B. VCTC has collected and reviewed the
subrecipients’ Title VI Programs which were approved by the subrecipients’ governing
board. VCTC also reviewed the subrecipients’ website and confirmed that their Title VI
Notice complaint process and Title VI complaint form were available to the public.
VCTC’s subrecipients must submit a copy of their Title VI Program triennially prior to the
due date of VCTC’s Title VI Program submission to the FTA. VCTC staff monitors the
submissions.
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Each VCTC subrecipient Title VI Program includes the following:
1. A copy of the Title VI notice to the public that indicates the subrecipients’
compliance with Title VI, and informs members of the public of the protections
against discrimination afforded to them by Title VI.
2. A copy of the subrecipients’ instructions to the public explaining how to file Title VI
discrimination complaints, including a copy of the complaint form.
3. A list of any public transportation-related Title VI investigations, complaints, or
lawsuits filed with the subrecipient. The list only contains investigations,
complaints, or lawsuits that pertain to allegations of discrimination on the basis of
race, color, or national origin.
Title VI Equity Analysis – Facility
An equity analysis was not required when the City incorporated in 1983 and since then no
operational or maintenance facilities have been constructed for the City’s transit-related
services.
Additional Information for Fixed Route Providers
The City’s fixed-route bus service operates fewer than 50 fixed route vehicles in peak
service.
System-Wide Service Standards
In order to comply with 49 CFR Section 21.5(b)(2) and 49 CFR Section 21.5(b)(7),
Appendix C to 49 CFR part 21, the City is required to adopt system -wide service
policies necessary to guard against service design and operational policie s that have
disparate impacts. System-wide policies differ from service standards in that they are
not necessary based on a quantitative threshold. Below are the current standards and
policies:
Vehicle load for each mode
Vehicle Load or load factor is a ratio of the number of seats on a vehicle to the number
of passengers. Load factor is an indicator of the extent of probable overcrowding or the
need for additional vehicles. It is also a means to determine whether the level of service
on a particular route at a particular time is adequate to assu re a level of service deemed
appropriate for the transit system. As a service standard, load factor is typically
expressed as a ratio (E.g. 1:1 or 1.25 or 1 seat for every 1.25 passengers). The load
factor is determined by taking the number of seats on a specific route which pass the
peak point during the peak hour and dividing that into the number of passengers that
are actually carried past that point during that hour. Vehicle loads are monitored for all
routes to determine if additional vehicles are needed to avoid overcrowding.
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Moorpark City Transit fixed-route vehicle load shall not exceed 1:1.4, or 1 seat for every
1.4 passengers, to account for the ability of passengers to stand while in a City fixed -
route vehicle.
Moorpark City Transit dial-a-ride vehicle load shall not exceed 1:1, or 1 seat for every 1
passenger.
Vehicle headway for each mode
Vehicle headway is a measurement of the time interval between two vehicles traveling
in the same direction on the same route. The frequency of service is a general
indication of the level of service provided along a route and a factor in the calculation of
the amount of travel time expended by a passenger to reach his/her destination. It is
generally expressed for peak end off peak service as an increment of time (e.g. peak:
every 15 minutes; and off peak: every 30 minutes).
Local bus service is usually more frequent than intercity bus service because the travel
distance is generally longer on intercity buses. The City does not currently operate any
intercity bus routes, with service limited to travel within the City.
While the goal of Moorpark City Transit’s fixed-route vehicle headways is to be 60
minutes or less, Monday through Friday, many trips require 65 minutes to 75 minutes
due to the necessity of driver breaks, peak traffic in certain areas of the City, and the
necessity of delaying bus departures to ensure proper connections to locations of peak
passenger sources.
On-time performance for each mode
Moorpark City Transit’s fixed-route on-time performance goal is 95% of all runs are on
time (defined as no more than 5 minutes late). No buses shall arrive ahead of
schedule.
Service availability for each mode
Moorpark City Transit operates a fixed-route service that travels throughout much of the
City. Routes 1 and 2 provide service to a majority of the same areas in a clock -wise
and counter-clockwise fashion in order to generally provide equal travel times for
passengers traveling to and from the sam e location. Some differences do occur, such
as Route 2 solely providing service to Villa Del Arroyo Mobile Home Park. In addition,
the City provides complementary ADA paratransit service within the City as well as a
senior dial-a-ride service. The City participates in the East County Transit Alliance
InterCity ADA and senior dial-a-ride service. The City is also in the beginning stages of
implementing a pilot general dial-a-ride program.
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Service Policies – Transit Amenities
The City provides various amenities at its bus stops. Nearly all bus stops have bus stop
signs with route maps and schedules posted. Some bus stops have benches and
shelters that are provided as conditions of approval for development. Other bus stops
include shelters, benches and trash receptacles. The determination of where shelters
should be located is determined by general bus stop use as well as overall accessibility,
such as sufficient right-of-way and ADA clearance.
Significant transit amenities that have been added since the last report include the
distribution of masks to passengers, moving forward with the installation of a
contactless fare payment system (through VCTC) and suspending fares (temporarily) to
eliminate touchpoints as a result of the COVID-19 pandemic.
Service Policies – Vehicle Assignment
At present the City owns 5, 32-foot compressed natural gas (CNG) El Dorado National
EZ Rider II buses. Three buses are 2010 model years and two buses are 2015 model
years. At present 2 buses are used on a daily basis for Route 1 and Route 2. All buses
are interchangeable; vehicle assignments are done in a manner that ensures rotation of
fleet vehicles throughout all the routes in the City system.
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ATTACHMENT 1
Sample Letter Acknowledging Receipt of Complaint
Today’s Date
Ms. Jo Doe
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
This letter is to acknowledge receipt of your complaint against the City of
Moorpark/Moorpark City Transit alleging _____________________________________.
An investigation will begin shortly. If you have additional information you wish to convey or
questions concerning this matter, please feel free to contact this office.
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805-517-6257
Email: skroes@moorparkca.gov
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Sample Letter Notifying Complainant that the Complaint is Substantiated
Today’s Date
Ms. Jo Doe
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
The matter referenced in your letter of _________________________(date) against the
City of Moorpark/Moorpark City Transit alleging Title VI violation has been investigated.
(An/Several) apparent violation(s) of Title VI of the Civil Rights Act of 1964, including those
mentioned in your letter (was/were) identified. Efforts are underway to correct these
deficiencies.
Thank you for calling this important matter to our attention. You were extremely helpful
during our review of the program. (If a hearing is requested, the following sentence may
be appropriate.) You may be hearing from this office, or from federal authorities, if your
services should be needed during the administrative hearing process.
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805-517-6257
Email: skroes@moorparkca.gov
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Sample Letter Notifying Complainant that the Complaint is Not Substantiated
Today’s Date
Ms. Jo Do
1234 High St.
Moorpark, CA 93021
Dear Ms. Doe:
The matter referenced in your complaint of _________________________(date) against the City
of Moorpark/Moorpark City Transit alleging _____________ has been investigated.
The results of the investigation did not indicate that the provisions of Title VI of the Civil Rights Act
of 1964, had in fact been violated. As you know, Title VI prohibits discrimination based on race,
color, or national origin in any program receiving federal financial assistance.
The City has analyzed the materials and facts pertaining to your case for evidence of the City’s
failure to comply with any of the civil rights laws. There was no evidence found that any of these
laws have been violated.
I therefore advise you that your complaint has not been substantiated, and that I am closing this
matter in our files.
You have the right to 1) appeal within seven calendar days of receipt of this final written decision
from the City, and/or 2) file a complaint externally with the U.S. Department of Transportation
and/or the Federal Transit Administration at:
Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590
Thank you for taking the time to contact the City. If I can be of assistance to you in the future, do
not hesitate to contact me.
Sincerely,
Shaun Kroes
Public Works Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, CA 93021
Office: 805-517-6257
Email: skroes@moorparkca.gov
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ATTACHMENT 2
Title VI Complaint Form
Title VI of the 1964 Civil Rights Act requires that “No person in the United States shall,
on the grounds of race, color or national origin, be excluded from participation in, be
denied the benefit of, or be subjected to discrimination under any program or activity
receiving federal financial assistance.”
The requested information will assist us in processing your complaint. Please let us
know if you require any assistance in completing this form.
Complete and return this form to: Moorpark City Transit, 799 Moorpark Avenue,
Moorpark, CA 93021.
1. Complainant’s Name _____________________________________________
2. Address _______________________________________________________
3. City ________________________ State ______ Zip Code: _____________
4. Telephone Number (home) _____________ (business) _________________
5. Person discriminated against (if someone other than the complainant)
Name ________________________________________________________
Address _______________________________________________________
City ________________________ State ______ Zip Code: _____________
Telephone Number (home) _____________ (business) _________________
6. Which of the following best describes the reason you believe the discrimination
took place? Was it because of your:
a. Race/Color: Yes No
b. National Origin: Yes No
7. What date did the alleged discrimination take place?
________________________________
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8. In your own words, describe the alleged discrimination. Explain what happened
and whom you believe was responsible. Please use the back of this form if
additional space is required.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
9. Have you filed this complaint with any other federal, state, or local agency; or
with any federal or state court? Yes No
If yes, check each box that applies:
Federal agency Federal court State agency
State court Local agency
10. Please provide information about a contact person at the agency/court where
the complaint was filed.
Name ________________________________________________________
Address _______________________________________________________
City ________________________ State ______ Zip Code: _____________
Telephone Number ______________________________________________
11. Please sign below. You may attach any written materials or other information
that you think is relevant to your complaint.
________________________________ _____________________
Complainant’s Signature Date
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Título VI Forma de Quija
El Título VI de los derechos civiles de 1964 exige que “Ninguna persona en los Estados
Unidos, por motivos de raza, color o origen nacional, ser excludio de la participación en,
ser negado los beneficios de, o ser objeto de d iscriminación bajo cualquier programa o
actividad que reciba asistencia financiera federal.”
La información solicitada es necesaria para asistirnos en el procesamiento de su queja.
Por favor avísenos si usted requiere ayuda en completar esta forma.
Complete y devuelva esta forma a: Moorpark City Transit, 799 Moorpark Avenue,
Moorpark, CA 93021.
1. Nombre del reclamante:____________________________________________
2. Dirección _______________________________________________________
3. Ciudad______________________ Estado______ Código Postal__________
4. Número de teléfono (casa) _____________ (negocio) _________________
5. Persona de discriminación (si alguien que no sea el reclamante):
Nombre _______________________________________________________
Dirección _____________________________________________________
Ciudad _____________________ Estado _____ Código Postal:__________
Número de teléfono (casa) _____________ (negocio) _________________
6. ¿Cuál de las siguientes opciones describe mejor la razón usted que la
discriminación ocurrió? ¿Fue debido a su?:
c. Raza/Color: Sí No
d. Origen Nacional: Sí No
7. ¿Qué fecha ocurrió la supuesta discriminación?_____________________________
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8. En sus propias palabras, describa la supuesta discriminación. Explique lo que
ocurrió y a quien usted cree que fue responsible. Por favor use otra página (o
atras de la forma) si se necesita espacio.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
9. ¿Ha presentado esta queja con cualquier otra agencia gubernament al, o con
algún tribunal federal o estatal? Sí No
Si la respuesta es sí, marque cada caja que se aplica:
agencia federal tribunal federal organismo estatal
tribunal estatal agencia local
10. Por favor proporcione la información sobre una persona de contacto en la
agencia o tribunal donde la queja fue presentada.
Nombre ________________________________________________________
Dirección ______________________________________________________
Ciudad ______________________ Estado ____ Código Pos tal: __________
Número de teléfono ______________________________________________
11. Por favor firme abajo. Usted puede incluir cualquier material escrito o otra
información que usted cree es pertinente a su queja.
________________________________ _____________________
Firma del Reclamante Fecha
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ATTACHMENT 3
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ATTACHMENT 4
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ATTACHMENT 5
RESOLUTION NO. 2021-____
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, ADOPTING AN UPDATED TITLE VI
PLAN, INCLUDING ADOPTION OF CERTAIN ELEMENTS OF
THE VENTURA COUNTY TRANSPORTATION COMMISSION
(VCTC) TITLE VI PROGRAM FOR MOORPARK CITY TRANSIT
AND RESCINDING RESOLUTION NO. 2019-3840
WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to
ensuring that no person is excluded from participation in, or denied the benefits of its
services on the basis of race, color or national origin as protected by Title VI of the Civil
Rights Act of 1964 as amended; and
WHEREAS, the City is a subrecipient of Federal revenues and is required to meet
Federal Regulatory requirements for Title VI of the Civil Rights Act of 1964, established by
the Code of Federal Regulations part 21.7; and
WHEREAS, the City assures that all residents and visitors are afforded meaningful
access to the City’s programs, activities and services; and
WHEREAS, on December 4, 2013, the City Council adopted Resolution No. 2013-
3247, adopting certain elements of the VCTC 2009 Title VI Program; and
WHEREAS, on September 4, 2019, the City Council adopted Resolution No. 2019-
3840, adopting certain elements of the VCTC 2018 Title VI Program and rescinding
Resolution No. 2013-3247; and
WHEREAS, the City has updated its Title VI Program; and
WHEREAS, the City is eligible to adopt certain elements of the updated 2021
VCTC Title VI Program to make the City compliant with Title VI requirements and has
incorporated them into the City’s Title VI Program.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. Resolution No. 2019-3840 is hereby rescinded upon the effective
date of this resolution adopting an updated Title VI Program.
SECTION 2. Authorizes the City to adopt the updated Title VI Program,
incorporating the following elements of the VCTC Title VI Program: Notice to
Beneficiaries, Title VI Complaint Procedures, Language Assistance Plan (Limited English
Proficiency Plan), and Public Participation Plan.
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SECTION 3. The City Clerk shall certify to the adoption of this resolution and
shall cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 7th day of July, 2021.
Janice S. Parvin, Mayor
ATTEST:
_____________________________
Ky Spangler, City Clerk
Attachment: Exhibit A: City of Moorpark/Moorpark City Transit Title VI Program
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