HomeMy WebLinkAboutAGENDA REPORT 2023 0419 CCSA REG ITEM 09A POWERPOINTResults for the
City of Moorpark
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Benchmark service ratings
Role of Resident Surveys in Local Governance
4
Facets of Community Livability
The NCS™for Moorpark, CA
●Second time conducting The NCS (previous survey in 2020)
●Survey conducted from November 9th, 2022 to December 28th, 2022
●Mailing approach employed:
●Probability-based sample of 2,800 households
●465 total responses received
●17% overall response rate
●Non-probability, open-participation sample: 18 responses
●Results statistically weighted to reflect Moorpark overall
●95% confidence interval with a +/-4.5% margin of error
The National Community Survey™in Moorpark
National Benchmark Comparison Database
More than 500 comparison
communities across the
nation.
Representing the opinions of
more than 50 million residents.
Apache Junction, AZ
Bettendorf, IA
Brighton City, CO
Brooklyn Center, MN
Buffalo Grove, IL
Carol Stream Village, IL
Clatsop County, OR
Cleveland Heights, OH
College Park, MD
DeLand, FL
Dover, NH
El Mirage, AZ
Englewood, CO
Farmers Branch, TX
Greer, SC
Hilliard, OH
Huntsville, TX
Issaquah, WA
Kingman, AZ
Lynnwood, WA
Manassas, VA
Mankato, MN
Maplewood, MN
Menlo Park, CA
Meridian Township, MI
Milton, GA
Moline, Ill
Needham, MA
Northglenn, CO
Oregon City, OR
Paso Robles, CA
Puyallup, WA
Richfield, MN
Rohnert Park, CA
Royal Palm Beach, FL
Savage, MN
Shakopee, MN
Shrewbury, MA
Springville, UT
St. Charles, ILL
State College, PA
Urbandale, IA
West Bend, WI
Wheat Ridge, CO
Winter Garden, FL
*custom benchmarks compare
similar population size
Custom Comparisons
Overview of Survey Results
Facets of
Community
Livability:
Quality
Facets of
Community
Livability:
Importance
11
Balancing Quality and Importance
High Quality
Low Importance
Low Quality
High Importance
Low Quality
Low Importance
High Quality
High Importance
Comparisons to National Benchmarks
108
received similar
ratings
9
received
more
positive
ratings
5
received
more
negative
ratings
Comparisons to Custom/Peer Benchmarks
104
received similar
ratings
12
received
more
positive
ratings
6
received
more
negative
ratings
Custom/peer benchmark group: Communities of
similar population size (30,000-45,000)
Comparisons to 2020
79
received similar
ratings
17
received
more
positive
ratings
26
received
more
negative
ratings
Survey Highlights
Upward trends
indicate that
Moorpark’s
economy is on
the rise.
Key Finding #1:
The Economy in Moorpark
38%
Economic
development
42%
Variety of
business and
service
establishments
31%62%
Quality of
business and
service
establishments
Employment
opportunities
61%
Overall
economic
health
Percent excellent or good
=lower than peer benchmarks
Most residents
feel a strong
sense of safety in
Moorpark.
Key Finding #2:
Safety in Moorpark
Safety Services in Moorpark
82%
Animal
control
83%
Police
services
89%90%
Fire
prevention/
education
Crime
prevention
97%
Fire
services
Percent excellent or good
80%
Ambulance/
Emergency
medical
services
Higher than
national AND peer
benchmarks
Residents
appreciate
Moorpark's natural
environment and
recreational
opportunities.
Key Finding #3:
Natural Environment in Moorpark
Cleanliness
Yard waste pick-up
Air quality
Recycling
Preservation of natural areas
Open space
Water resources
86%
82%
79%
69%
69%
69%
28%
Higher than national
and peer benchmarks
Lower than national
and peer benchmarks
Parks and Recreation in Moorpark
27%
28%
29%
34%
37%
41%
44%
53%
54%
68%
69%
80%
80%
Disc gold course
Additional dog parks
Sand volleyball courts
Additional pickleball courts
Additional baseball/softball fields
Additional soccer/multi use fields
Splash pads
Community pool
Additional sports field lighting
Additional recreation programs
Expansion of the recreation center & gym
Additional open spaces for passive uses
Additional trails and bicycle paths
Please rate how much of a priority, if at all, you think it is for Moorpark to
invest in the following parks and recreation facilities and amenities if
additional city funding is available.
Percent high or medium priority
Residents
appreciate the
City’s health and
wellness services
and offer input on
barriers they face
in accessing mental
health services.
Key Finding #4:
Health and Wellness in Moorpark
Quality of Service
Provision
Health and Wellness in Moorpark
60%
61%
61%
62%
65%
67%
70%
78%
Case management services
Individual or group therapy
Rehabilitation services
Psychological testing
Medication services
Psychiatric services
Crisis intervention
Suicide prevention
Please rate how important, if at all, you think it is for Moorpark to
attract providers of each of the following mental health services:
% Essential/Very important
0%
0%
0%
0%
1%
2%
3%
12%
13%
17%
25%
25%
Other unlisted barrier
Language barriers
Lack of transportation to/from services
Hours of operation
Quality of services
Proximity to the city
Social/societal stigma
Insurance coverage
Lack of information
Limited availability of services
None of these/Don't know
Cost of services
% barrier
Health and Wellness in Moorpark
Please indicate which of the following, if any, you believe is the single biggest
barrier to accessing mental health services in Moorpark. (Select only one option.)
1.Upward trends indicate that Moorpark’s
economy is on the rise.
2.Most residents feel a strong sense of
safety in Moorpark.
3.Residents appreciate Moorpark’s
natural environment and recreational
opportunities.
4.Residents appreciate the City’s health
and wellness services and offer input on
barriers they face in accessing mental
health services.
Conclusions
Questions?