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HomeMy WebLinkAboutAGENDA REPORT 2023 0419 CCSA REG ITEM 09A POWERPOINTResults for the City of Moorpark Civic Communication & Analytics Platform Smarter, better connected communities. A civic surveying, policy polling, and constituent communication tech platform. Advanced Survey Science & Performance Analytics Data insights to help communities move forward. The premiere provider of professional civic surveys and performance benchmarking analyses. Exclusive partners of: Questions about our product? Visit www.polco.us to learn more Monitor trends in resident opinion Measure government performance Inform budget, land use, strategic planning decisions Benchmark service ratings Role of Resident Surveys in Local Governance 4 Facets of Community Livability The NCS™for Moorpark, CA ●Second time conducting The NCS (previous survey in 2020) ●Survey conducted from November 9th, 2022 to December 28th, 2022 ●Mailing approach employed: ●Probability-based sample of 2,800 households ●465 total responses received ●17% overall response rate ●Non-probability, open-participation sample: 18 responses ●Results statistically weighted to reflect Moorpark overall ●95% confidence interval with a +/-4.5% margin of error The National Community Survey™in Moorpark National Benchmark Comparison Database More than 500 comparison communities across the nation. Representing the opinions of more than 50 million residents. Apache Junction, AZ Bettendorf, IA Brighton City, CO Brooklyn Center, MN Buffalo Grove, IL Carol Stream Village, IL Clatsop County, OR Cleveland Heights, OH College Park, MD DeLand, FL Dover, NH El Mirage, AZ Englewood, CO Farmers Branch, TX Greer, SC Hilliard, OH Huntsville, TX Issaquah, WA Kingman, AZ Lynnwood, WA Manassas, VA Mankato, MN Maplewood, MN Menlo Park, CA Meridian Township, MI Milton, GA Moline, Ill Needham, MA Northglenn, CO Oregon City, OR Paso Robles, CA Puyallup, WA Richfield, MN Rohnert Park, CA Royal Palm Beach, FL Savage, MN Shakopee, MN Shrewbury, MA Springville, UT St. Charles, ILL State College, PA Urbandale, IA West Bend, WI Wheat Ridge, CO Winter Garden, FL *custom benchmarks compare similar population size Custom Comparisons Overview of Survey Results Facets of Community Livability: Quality Facets of Community Livability: Importance 11 Balancing Quality and Importance High Quality Low Importance Low Quality High Importance Low Quality Low Importance High Quality High Importance Comparisons to National Benchmarks 108 received similar ratings 9 received more positive ratings 5 received more negative ratings Comparisons to Custom/Peer Benchmarks 104 received similar ratings 12 received more positive ratings 6 received more negative ratings Custom/peer benchmark group: Communities of similar population size (30,000-45,000) Comparisons to 2020 79 received similar ratings 17 received more positive ratings 26 received more negative ratings Survey Highlights Upward trends indicate that Moorpark’s economy is on the rise. Key Finding #1: The Economy in Moorpark 38% Economic development 42% Variety of business and service establishments 31%62% Quality of business and service establishments Employment opportunities 61% Overall economic health Percent excellent or good =lower than peer benchmarks Most residents feel a strong sense of safety in Moorpark. Key Finding #2: Safety in Moorpark Safety Services in Moorpark 82% Animal control 83% Police services 89%90% Fire prevention/ education Crime prevention 97% Fire services Percent excellent or good 80% Ambulance/ Emergency medical services Higher than national AND peer benchmarks Residents appreciate Moorpark's natural environment and recreational opportunities. Key Finding #3: Natural Environment in Moorpark Cleanliness Yard waste pick-up Air quality Recycling Preservation of natural areas Open space Water resources 86% 82% 79% 69% 69% 69% 28% Higher than national and peer benchmarks Lower than national and peer benchmarks Parks and Recreation in Moorpark 27% 28% 29% 34% 37% 41% 44% 53% 54% 68% 69% 80% 80% Disc gold course Additional dog parks Sand volleyball courts Additional pickleball courts Additional baseball/softball fields Additional soccer/multi use fields Splash pads Community pool Additional sports field lighting Additional recreation programs Expansion of the recreation center & gym Additional open spaces for passive uses Additional trails and bicycle paths Please rate how much of a priority, if at all, you think it is for Moorpark to invest in the following parks and recreation facilities and amenities if additional city funding is available. Percent high or medium priority Residents appreciate the City’s health and wellness services and offer input on barriers they face in accessing mental health services. Key Finding #4: Health and Wellness in Moorpark Quality of Service Provision Health and Wellness in Moorpark 60% 61% 61% 62% 65% 67% 70% 78% Case management services Individual or group therapy Rehabilitation services Psychological testing Medication services Psychiatric services Crisis intervention Suicide prevention Please rate how important, if at all, you think it is for Moorpark to attract providers of each of the following mental health services: % Essential/Very important 0% 0% 0% 0% 1% 2% 3% 12% 13% 17% 25% 25% Other unlisted barrier Language barriers Lack of transportation to/from services Hours of operation Quality of services Proximity to the city Social/societal stigma Insurance coverage Lack of information Limited availability of services None of these/Don't know Cost of services % barrier Health and Wellness in Moorpark Please indicate which of the following, if any, you believe is the single biggest barrier to accessing mental health services in Moorpark. (Select only one option.) 1.Upward trends indicate that Moorpark’s economy is on the rise. 2.Most residents feel a strong sense of safety in Moorpark. 3.Residents appreciate Moorpark’s natural environment and recreational opportunities. 4.Residents appreciate the City’s health and wellness services and offer input on barriers they face in accessing mental health services. Conclusions Questions?