HomeMy WebLinkAboutAGENDA REPORT 2024 0515 CCSA REG ITEM 10FCITY OF MOORPARK, CALIFORNIA
City Council Meeting
of May 15, 2024
ACTION APPROVED STAFF
RECOMMENDATION, INCLUDING
ADOPTION OF RESOLUTION NO. 2024-
4243. (UNANIMOUS ROLL CALL VOTE)
BY A. Hurtado.
F. Consider Award of One-Year Agreement with Durham School Services L.P., for
Bus Excursions and Charter Bus Transit Services, and Consider Resolution
Establishing the 2024 Summer Beach Bus Program. Staff Recommendation: 1)
Authorize award of one-year Agreement to Durham School Services, L.P., in an
amount not-to-exceed $48,000; and authorize the City Manager to sign the
Agreement, subject to final language approval of the City Manager; and 2) Adopt
Resolution No. 2024-4243, establishing the 2024 Summer Beach Bus program.
(Daniel Kim, City Engineer/Public Works Director) (ROLL CALL VOTE
REQUIRED)
Item: 10.F.
MOORPARK CITY COUNCIL
AGENDA REPORT
TO: Honorable City Council
FROM: Daniel Kim, City Engineer/Public Works Director
BY: Michelle Woomer, Management Analyst
DATE: 05/15/2024 Regular Meeting
SUBJECT: Consider Award of One-Year Agreement with Durham School Services
L.P., for Bus Excursions and Charter Bus Transit Services, and
Consider Resolution Establishing the 2024 Summer Beach Bus
Program
SUMMARY
Staff is requesting that City Council approve a one-year Agreement with Durham School
Services, L.P. (Durham) for Bus Excursions and Charter Bus Transit Services for a not-
to-exceed amount of $48,000. Staff is also requesting that City Council adopt a resolution
establishing the 2024 Summer Beach Bus program.
BACKGROUND
Durham was first awarded an agreement to provide transit services for the City’s Summer
Beach Bus Program on June 18, 2001. Durham’s contract was renewed annually, and
they continued to provide Bus Excursions and Charter Bus Transit Services through the
summer of 2023.. The last contract awarded to Durham was on June 7, 2023, to provide
the 2023 Summer Beach Bus service; and Camp Moorpark and Adventure Camp
excursions. That agreement expired December 31, 2023.
Durham has provided transit services for the City’s Summer Beach Bus Program
continuously since the inception of the Program in June 2001. They are knowledgeable
with both the City’s Summer Beach Bus, and Camp Moorpark and Adventure Camp
programs. Pursuant to Moorpark Municipal Code (MMC) Section 3.04.130-240, formal
bidding procedures are to be followed prior to sourcing services. However, Moorpark
Municipal Code (MMC) Section 3.04.120 grants the City Council the authority to waive
purchasing procedures.
Item: 10.F.
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Honorable City Council
05/15/2024 Regular Meeting
Page 2
DISCUSSION
Durham’s proposed 2024 cost is approximately 5% higher in comparison to their 2023
rate, due to higher fuel cost and bus driver wages. Table 1 below shows 2024 rates in
comparison to 2023 rates:
Table 1: Durham’s Pricing Proposal
The Summer Beach Bus 2024 service will operate Wednesday through Friday for nine
weeks, starting from June 19, 2024, through August 16, 2024. Buses will pick up and
drop off at three designated stops within the City. Stops will be located at Campus
Canyon School, High Street, and Arroyo Vista Recreation Center. In prior years, the
beach bus stopped at five locations, Campus Canyon School, High Street, Poindexter
Park, Arroyo Vista Recreation Center, and Peach Hill Park. The program is reassessed
yearly at the end of the service. Ridership data, the number of passengers using each
particular stop, and community feedback are all taken into consideration when planning
for the upcoming service. Feedback from the community is that the in-transit time to pick
up passengers among the five stops took too long. It takes approximately 40 minutes to
pick up passengers from the five stops. From the time passengers are picked up from
the first stop located at Campus Canyon School to drop off at Ventura Harbor Cove
Beach, it takes about an hour and thirty minutes travel time. By removing two of the stops,
Poindexter Park and Peach Hill Park, travel time is cut down by 20 minutes. The two
stops that are being eliminated are stops that were consistently the least used from data
gathered from prior years of the Summer Beach Bus service. Additionally, by eliminating
the two stops and reducing the in-transit time by 15%, staff is hopeful that it will attract
more people to use the service. Roundtrip fares to Ventura Harbor Cove Beach will be
$5.00 for passengers ages six to 64 years old, and $2.00 round trip for passengers 65+
or passengers with disability. Children five years old or younger and accompanied by a
passenger at least 16 years or older will ride for free.
As previously mentioned, the Parks, Recreation, and Community Services Department
will also use Durham for their Camp Moorpark and Adventure Camp programs. Camp
Moorpark is expected to begin its Wednesday field trips beginning June 19. Adventure
Camp will begin the week of July 8 and will offer trips Mondays, Wednesdays, and
Thursdays. August 15 will be the last day of service for camp trips.
At this time, staff is proposing to award a one-year Agreement (Attachment 1) to Durham
to provide Bus Excursions and Charter Bus Transit Services.
Durham - Bus Excursions and Charter Services
Year Cost Per Hour Five (5) Hour Cost Each Additional Hour
2024 $107.15 $535.75 $85.68
2023 $102.05 $510.25 $81.60
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Honorable City Council
05/15/2024 Regular Meeting
Page 3
Table 2: Summer Beach Bus Ridership 2021-2023
As seen in Table 2 above, ridership for the program has decreased significantly since the
height of COVID in 2020. Although ridership has slowly increased since then, both
program and per-passenger costs have risen. The Summer Beach Bus program will be
reassessed before summer 2025 to determine if the program should or should not be
continued based on ridership demands and program cost. If the City chooses to continue
with the program, a formal Request for Proposal (RFP) will be advertised sometime in
early 2025.
ENVIRONMENTAL DETERMINATION
This action is exempt from the California Environmental Quality Act (CEQA) as it does
not constitute a project, as defined by Section 15378 of the State CEQA Guidelines.
Therefore, no further environmental review is required.
689
9431,012
1,188
1,361
1,5961,590
1,967
1,763
1,062
1,4501,369
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208
417
581
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200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2,200
2
0
0
1
2
0
0
2
2
0
0
3
2
0
0
4
2
0
0
5
2
0
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6
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7
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0
0
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0
9
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1
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1
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3
2001- 2023 Beach Bus Passengers (Round Trip)
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Honorable City Council
05/15/2024 Regular Meeting
Page 4
FISCAL IMPACT
Estimated costs to operate the Beach Bus and Camp Moorpark/Adventure Camp
services in 2024 are as follows:
•Beach Bus $30,000
•Camp Moorpark/Adventure Camp $18,000
Total Cost $48,000
It is estimated that $3,000.00 of the Beach Bus cost will be offset by fares. The remaining
$27,000.00 will be funded with Transportation Development Act (TDA) funds (expense
line 2414-430-P0011-51000).
COUNCIL GOAL COMPLIANCE
This action does not support a current strategic directive.
STAFF RECOMMENDATION (ROLL CALL VOTE REQUIRED)
1.Authorize award of one-year Agreement to Durham School Services, L.P., in an
amount not-to-exceed $48,000; and authorize the City Manager to sign the
Agreement, subject to final language approval of the City Manager; and
2.Adopt Resolution No. 2024-____, establishing the 2024 Summer Beach Bus
program.
Attachment 1: Draft Agreement
Attachment 2: Draft Resolution No. 2024-____
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Durham School Services, L.P. Page 1
AGREEMENT BETWEEN THE CITY OF MOORPARK AND
DURHAM SCHOOL SERVICES, L.P., FOR BUS EXCURSIONS AND CHARTER
BUS TRANSIT SERVICES
THIS AGREEMENT, executed as of ___________________________,
between the City of Moorpark, a municipal corporation (“City”) and Durham School
Services, L.P., a limited partnership (“Contractor”). In consideration of the mutual
covenants and conditions set forth herein, the parties agree as follows:
WHEREAS, City has the need for bus excursion and charter services; and
WHEREAS, Contractor specializes in providing such services and has the
proper work experience, certifications, and background to carry out the duties involved;
and
WHEREAS, Contractor has submitted to City a Proposal of cost dated March 21,
2024, which is attached hereto as Exhibit A.
NOW, THEREFORE, in consideration of the mutual covenants, benefits, and
premises herein stated, the parties hereto agree as follows:
1.TERM
The term of this Agreement shall be from the date of execution to the completion
of the project on June 30, 2025, unless this Agreement is terminated or suspended
pursuant to this Agreement.
2.SCOPE OF SERVICES
City does hereby retain Contractor, as an independent contractor, in a
contractual capacity to provide bus excursion and charter bus transit services, as set
forth in Exhibit B. In the event there is a conflict between the provisions of Exhibit B and
this Agreement, the language contained in this Agreement shall take precedence.
Contractor shall perform the tasks described and set forth in Exhibit B. Contractor
shall complete the tasks according to the schedule of performance, which is also set
forth in Exhibit B.
Compensation for the services to be performed by Contractor shall be in
accordance with Exhibit C. Compensation shall not exceed the rates or total contract
value of forty-eight thousand dollars ($48,000), without a written amendment to the
Agreement executed by both parties. Payment by City to Contractor shall be in
accordance with the provisions of this Agreement.
ATTACHMENT 1
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Durham School Services, L.P. Page 2
3.DEFINITIONS
“Passenger” shall mean any person utilizing the services provided by the
Contractor as described in Exhibit B.
“Vehicle” or “backup vehicle” shall mean a bus or van designated by the
Contractor for use in providing services under this Agreement, including but not limited
to a primary vehicle, an additional wheelchair accessible vehicle and a backup or
replacement vehicle if needed due to a mechanical breakdown, traffic incident, or any
reason whatsoever to provide transportation services under this Agreement. The
backup or replacement vehicle shall be equipped with a wheelchair lift and be of the
size, capacity, and design specified in Exhibit B, or, there shall be a secondary
wheelchair accessible vehicle that will serve as a backup vehicle to the primary
wheelchair accessible vehicle. All vehicles shall be in a safe and good working order.
The City shall have the right to approve the suitability of any vehicle used by the
Contractor under this Agreement.
“Revenue hours” shall mean the time when a vehicle is available to the general
public and there is an expectation of carrying passengers. For purposes of this RFP,
revenue hour shall also include dwell time between the time passengers are picked up
and dropped off from their destination if the vehicle is unable to be dispatched to
another service. Revenue hour does not include leaving or returning to the garage or
yard facility or time when a driver is on an unpaid break/lunch.
4.PERFORMANCE
Contractor shall at all times faithfully, competently and to the best of their ability,
experience, standard of care, and talent, perform all tasks described herein. Contractor
shall employ, at a minimum, generally accepted standards and practices utilized by
persons engaged in providing similar services as are required of Contractor hereunder
in meeting its obligations under this Agreement.
5.MANAGEMENT
The individual directly responsible for Contractor’s overall performance of the
Agreement provisions herein above set forth and to serve as principal liaison between
City and Contractor shall be Rudy Ramirez, and no other individual may be substituted
without the prior written approval of the City Manager.
The City’s contact person in charge of administration of this Agreement, and to
serve as principal liaison between Contractor and City, shall be the City Manager or the
City Manager’s designee.
6.PAYMENT
Taxpayer ID or Social Security numbers must be provided, on an IRS W-9
form, before payments may be made to vendors.
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Compensation for services to be performed by the Contractor shall not exceed
the daily rate submitted in the Contractor’s Cost Proposal Form in Exhibit C without
additional authorization by the City. Services shall be billed in accordance with
Contractor’s proposal as it is accepted by the City. The City shall only pay for services
actually rendered. Services rendered shall specifically exclude time for travel to and
from the Contractor’s storage facility and downtime for road assistance.
If the Contractor fails to complete the work, fails to provide service for an entire
day, or causes a default as specified in Section 10, Liquidated Damages, the City may,
at its sole option, notwithstanding other rights and remedies, assess the Contractor at
the hour rate detailed in Exhibit C for the respective year and at the same rate for each
fraction of an hour rounding up the nearest quarter hour, beginning at onset of service
failure or time of an incident that causes service to be interrupted. This assessment
shall be deducted from any payment(s) due or to become due to Contractor under the
terms of this Agreement. No payment by City shall be construed as a waiver of City’s
rights to deduct the assessment and the assessment may be deducted from any
subsequent payment.
The City agrees to pay Contractor monthly, in accordance with the payment rates
and terms and the schedule of payment as set forth in Exhibit C, base d upon actual
time spent on the above tasks. This amount shall not exceed forty-eight thousand
dollars ($48,000) for the total term of the Agreement unless additional payment is
approved as provided in this Agreement.
Contractor shall not be compensated for additional services rendered in
connection with its performance of this Agreement, unless such additional services and
compensation are authorized, in advance, in a written amendment to the agreement
executed by both parties. The City Manager, if authorized by City Council, may approve
additional work not to exceed ten percent (10%) of the amount of the Agreement.
Contractor shall submit invoices monthly for actual services performed. Invoices
shall be submitted on or about the first business day of each month, or as soon
thereafter as practical, for services provided in the previous month. Invoices shall be
accompanied with attachments specified in Exhibit B. Payment shall be made within
thirty (30) days of receipt of each invoice as to all non -disputed fees. Any expense or
reimbursable cost appearing on any invoice shall be accompanied by a receipt or other
documentation subject to approval of the City Manager. If the City disputes any of
Contractor’s fees or expenses, it shall give written notice to Contractor within thirty (30)
days of receipt of any disputed fees set forth on the invoice.
7.TERMINATION OR SUSPENSION WITHOUT CAUSE
For 2024, the following language shall apply:
In addition to any other termination rights set in this Agreement and without
prejudice to any other rights or remedies that either Party may have, either Party may
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terminate this Agreement immediately by delivery of written notice to the other Party at
any time if any of the following occur:
1) The other Party files a voluntary petition for bankruptcy which is not
dismissed within ninety (90) days.
2) The other Party discontinues its business.
3) A receiver or trustee of any of the other Party’s property is appointed and
such appointment is not discharged within ninety (90) days.
4) The other Party breaches a material provision of this Agreement and such
default is not cured within fifteen (15) business days after written notice
thereof.
5) Any of the representations or warranties made by the other Party in this
Agreement provide to be untrue or inaccurate in any material respect.
For the remaining years that this Agreement is in place, the following
language shall apply:
This Agreement, or portions thereof, may be terminated, cancelled or
suspended in any one of the following manners:
1) By mutual written agreement of the parties.
2) Upon ten (10) days written notice by City or thirty (30) days written notice
by Contractor, with or without cause.
3) If in the sole subjective judgment of City at any time or times after the
execution of this Agreement, Contractor fails to perform the services
required to be provided in accordance with the terms hereof, or fails to
comply with any of the requirements and terms of this Agreement the City,
upon at least seventy-two
(72) hours written notice to Contractor, and without prejudice to any other
remedies the City may have, may terminate Contractor's services and any
obligations the City may otherwise have under this Agreement. The
written notice shall instruct Contractor to cease its services as of a
specified day, and City shall have no further obligation to pay for services
tendered or otherwise after such date.
If in the sole subjective judgment of City at any time or times after the execution of this
Agreement Contractor fails to maintain in force throughout the term of this Agreement,
including any extensions thereof, the insurance coverage required herein, or Contractor
effects any willful acts or omissions that endanger the public health and safety, the City
may immediately, without prior notification, and without prejudice to any other remedies
the City may have, suspend Contractor’s services and any obligations the City may
otherwise have under this Agreement. Upon receiving written notice of immediate
suspension, Contractor shall have up to fourteen (14) days to cure or remedy cause
for suspension; however, the City may, at the City’s sole discretion, terminate this
Agreement within the suspension period. Should the Contractor cure or remedy the
cause for suspension, and the cure or remedy is accepted, in writing, by the City,
Contractor may resume services.
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8.BACKGROUND CHECKS
Contractor shall be registered with the Department of Justice as a Human
Resources Agency. Contractor shall at a minimum perform background checks on
drivers utilizing a vendor such as Live Scan to ensure that drivers with inappropriate
backgrounds are not employed to provide services under this Agreement. Drivers shall
have no felony conviction history.
9.DEFAULT OF CONTRACTOR
The Contractor’s failure to comply with the provisions of this Agreement shall
constitute a default. In the event that Contractor is in default for cause under the terms
of this Agreement, City shall have no obligation or duty to continue compensating
Contractor for any work performed after the date of default and can terminate or
suspend this Agreement immediately by written notice t o the Contractor. If such failure
by the Contractor to make progress in the performance of work hereunder arises out of
causes beyond the Contractor’s control, and without fault or negligence of the
Contractor, it shall not be considered a default.
If the City Manager or the City Manager’s designee determines that the
Contractor is in default in the performance of any of the terms or conditions of this
Agreement, designee shall cause to be served upon the Contractor a written notice of
the default. The Contractor shall have fourteen (14) days after service upon it of said
notice in which to cure the default by rendering a satisfactory performance. In the event
that the Contractor fails to cure its default within such period of time, the City shall have
the right, notwithstanding any other provision of this Agreement, to terminate this
Agreement without further notice and without prejudice to any other remedy to which it
may be entitled at law, in equity or under this Agreement.
10.LIQUIDATED DAMAGE
Contractor shall operate strictly according to the most current bus schedule
provided by City and to a reasonable on-time performance standard except where
service is interrupted for those reasons stated hereinafter. Service shall be provided as
scheduled or according to any adjusted schedule established by City, including route
modifications required.
The City may assess liquidated damages for the following defaults:
A.If the driver begins or ends a route late by more than twenty (20) minutes;
B.If the driver departs from a stop prior to the designated departure time;
C.If the vehicle in use on the route runs out of fuel;
D.If the driver deviates from a route or fails to follow the route as scheduled;
E.If a vehicle is not properly inspected or cleaned prior to use on the route;
F.If the driver fails to complete a route due to vehicle or driver
failure, mechanical failure;
G.If the driver fails to stop for a passenger at a designated stop;
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H.If the driver fails to pickup or assist a disabled rider that requires
assistance to board and alight from the bus.
The Contractor agrees that any of the above defaults will result in damage and
injury to the City. The City and Contractor agree that actual damages occurring to the
City because of any one or more of such defaults, on a given day, will be difficult if not
impossible to ascertain with any degree of certainty or accuracy. Accordingly, the City
and the Contractor have negotiated and have agreed that for each calendar day during
which one or more defaults occur that the Contractor shall pay to the City, as and for
liquidated damages, and not as a penalty, a sum equal to the hourly rate per vehicle
compensation due to the Contractor pursuant to Exhibit C of this Agreement for each
hour during which the incident causing the default occurs.
Said payment for liquidated damages shall be deducted from any payments due
or to become due to Contractor under the terms of this Agreement. No payment by City
shall be construed as a waiver of City's right to deduct liquidated damages which may
be deducted from any subsequent payment.
Contractor shall be excused from performance of the above liquidated damages
during the time and to the extent that Contractor is prevented from performing in the
customary manner by force majeure, fire, flood, war, riot, civil disturbance, vandalism,
terrorism, epidemic, quarantine, strike, lockout, labor dispute, oil or fuel shortage, freight
embargo, rationing or unavailability of materials or products, loss of transportation
facilities, commandeering of equipment, materials, products, plants, or facilities of
government, or any other occurrences or circumstances which are beyond the control of
the Contractor.
11.OWNERSHIP OF DOCUMENTS
Contractor shall maintain complete and accurate records with respect to sales,
costs, expenses, receipts, and other such information required by City that relate to the
performance of services under this Agreement. Contractor shall maintain adequate
records of services provided in sufficient detail to permit an evaluation of services. All
such records shall be maintained in accordance with generally accepted accounting
principles and shall be clearly identified and readily accessible. Contractor shall provide
free access to the representatives of City or the City’s designees at reasonable times
to such books and records; shall give the City the right to examine and audit said books
and records; shall permit City to make transcripts therefrom as necessary; and shall
allow inspection of all work, data, documents, proceedings, and activities related to this
Agreement. Notification of audit shall be provided at least thirty (30) days before any
such audit is conducted. Such records, together with supporting documents, shall be
maintained for a period of three (3) years after receipt of final payment.
Upon completion of, or in the event of termination or suspension without cause of
this Agreement, all original documents, designs, drawings, maps, models, computer
files, surveys, notes, and other documents prepared in the course of providing the
services to be performed pursuant to this Agreement shall become the sole property of
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the City and may be used, reused, or otherwise disposed of by the City without the
permission of the Contractor. With respect to computer files, Contractor shall make
available to the City, at the Contractor’s office and upon reasonable written request by
the City, the necessary computer software and hardware for purposes of accessing,
compiling, transferring, and printing computer files.
12. INDEMNIFICATION AND HOLD HARMLESS
Contractor shall indemnify, defend and hold harmless City, and any and all of its
officers, employees, and agents (“City Indemnitees”) from and against any and all
causes of action, claims, liabilities, obligations, judgments, or damages, including
reasonable legal counsels’ fees and costs of litigation (“claims”), arising out of the
Contractor’s performance of its obligations under this Agreement or out of the
operations conducted by Contractor, including the City’s active or passive negligence,
except for such loss or damage arising from the sole negligence or willful misconduct
of the City. In the event the City Indemnitees are made a party to any action, lawsuit,
or other adversarial proceeding arising from Contractor’s performance of this
Agreement, the Contractor shall provide a defense to the City Indemnitees or at the
City’s option reimburse the City Indemnitees their costs of defense, including
reasonable legal counsels’ fees incurred in defen se of such claims.
Contractor agrees to obtain executed indemnity agreements with provisions
identical to those set forth in this Section from each and every subcontractor, or any
other person or entity involved by, for, with, or on behalf of Contractor i n the
performance of this Agreement. In the event Contractor fails to obtain such indemnity
obligations from others as required here, Contractor agrees to be fully responsible
according to the terms of this Section. Failure of City to monitor compliance with these
requirements imposes no additional obligations on City and will in no way act as a
waiver of any rights hereunder. This obligation to indemnify and defend City as set forth
here is binding on the successors, assigns, or heirs of Contractor and sha ll survive the
termination of this Agreement or this Section.
City does not and shall not waive any rights that it may have against Contractor
by reason of this Section, because of the acceptance by City, or the deposit with City,
of any insurance policy or certificate required pursuant to this Agreement. The hold
harmless and indemnification provisions shall apply regardless of whether or not said
insurance policies are determined to be applicable to any losses, liabilities, damages,
costs, and expenses described in this Section.
13. INSURANCE
Contractor shall maintain prior to the beginning of and for the duration of this
Agreement insurance coverage as specified in Exhibit H attached hereto and
incorporated herein by this reference as though set forth in full.
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14. INDEPENDENT CONTRACTOR
Contractor is and shall at all times remain as to the City a wholly independent
Contractor. The personnel performing the services under this Agreement on behalf of
Contractor shall at all times be under Contractor’s exclusive direction and control.
Neither City nor any of its officers, employees, or agents shall have control over the
conduct of Contractor or any of Contractor’s officers, employees, or agents, except as
set forth in this Agreement. Contractor shall not at any time or in any manner represent
that it or any of its officers, employees, or agents are in any manner officers,
employees, or agents of the City. Contractor shall not incur or have the power to incur
any debt, obligation, or liability against City, or bind City in any manner.
No employee benefits shall be available to Contractor in connection with the
performance of this Agreement. Except for the fees paid to Contractor as provided in
the Agreement, City shall not pay salaries, wages, or other compensation to Contractor
for performing services hereunder for City. City shall not be liable for compensation or
indemnification to Contractor for injury or sickness arising out of performing services
hereunder.
15. LEGAL RESPONSIBILITIES
The Contractor shall keep itself informed of local, state and federal laws and
regulations which in any manner affect those employed by it or in any way affect the
performance of its service pursuant to this Agreement. The Contractor shall at all times
observe and comply with all such laws and regulations, including but not limited to the
Americans with Disabilities Act and Occupational Safety and Health Administration laws
and regulations. The City, and its officers and employees, shall not be liable at law or
in equity occasioned by failure of the Contractor to comply with this Section.
16. ANTI DISCRIMINATION
Neither the Contractor, nor any subcontractor under the Contractor, shall
discriminate in employment of persons upon the work because of race, religious creed,
color, national origin, ancestry, physical disability, mental disability, medical condition,
genetic information, marital status, sex, gender, gender identity, gender expression,
age, sexual orientation, or military and veteran status of such person; or any other bas is
protected by applicable federal, state, or local laws, except as provided in Section
12940 of the Government Code. The Contractor shall have responsibility for compliance
with this Section, if applicable [Labor Code Sec. 1735].
17. UNDUE INFLUENCE
Contractor declares and warrants that no undue influence or pressure is used
against or in concert with any officer or employee of the City in connection with the
award, terms or implementation of this Agreement, including any method of coercion,
confidential financial arrangement, or financial inducement. No officer or employee of
the City will receive compensation, directly or indirectly from Contractor, or any officer,
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Durham School Services, L.P. Page 9
employee or agent of Contractor, in connection with the award of this Agreement or any
work to be conducted as a result of this Agreement. Violation of this Section shall be a
material breach of this Agreement entitling the City to any and all remedies at law or in
equity.
18.NO BENEFIT TO ARISE TO LOCAL EMPLOYEES
No member, officer, or employee of the City, or their designees or agents, and
no public official who exercises authority over or responsibilities with respect to the
Services during his/her tenure or for one (1) year thereafter, shall have any interest,
direct or indirect, in any agreement or sub-agreement, or the proceeds thereof, for work
to be performed in connection with the Services performed under this Agreement.
19.CONFLICT OF INTEREST
Contractor covenants that neither they nor any officer or principal of their firm
have any interests, nor shall they acquire any interest, directly or indirectly, which will
conflict in any manner or degree with the performance of their services hereunder.
Contractor further covenants that in the performance of this Agreement, they shall
employ no person having such interest as an officer, employee, agent, or subcontractor.
Contractor further covenants that Contractor has not contracted with nor is performing
any services directly or indirectly, with the developer(s) and/or property owner(s) and/or
firm(s) and/or partnership(s) and/or public agency(ies) owning property and/or
processing an entitlement application for property in the City or its Area of Interest, now
or within the past one (1) year, and further covenants and agrees that Contractor and/or
its subcontractors shall provide no service or enter into any contract with any
developer(s) and/or property owner(s) and/or firm(s) and/or partnership(s) and/or public
agency(ies) owning property and/or processing an entitlement application for property
in the City or its Area of Interest, while under contract with the City and for a one (1)
year time period following termination of this Agreement.
20.NOTICE
Any notice to be given pursuant to this Agreement shall be in writing, and all such
notices and any other document to be delivered shall be delivered by personal service
or by deposit in the United States mail, certified or registered, return receipt requested,
with postage prepaid, and addressed to the party for whom intended as follows:
To: City Manager
City of Moorpark
799 Moorpark Avenue
Moorpark, California 93021
To: Contract Administrator
Durham School
Services, L.P. 2601
Navistar Dr.
Lisle, Illinois 60532
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Durham School Services, L.P. Page 10
Either party may, from time to time, by written notice to the other, designate a
different address or contact person, which shall be substituted for the one above
specified. Notices, payments and other documents shall be deemed delivered upon
receipt by personal service or as of the third (3rd) day after deposit in the United States
mail.
21. CHANGE IN NAME
Should a change be contemplated in the name or nature of the Contractor’s legal
entity, the Contractor shall first notify the City in order that proper steps may be taken
to have the change reflected in the Agreement documents.
22. ASSIGNMENT
Contractor shall not assign this Agreement or any of the rights, duties or
obligations hereunder. It is understood and acknowledged by the parties that Contractor
is uniquely qualified to perform the services provided for in this Agreement.
23. LICENSES
At all times during the term of this Agreement, Contractor shall have in full force
and effect, all licenses required of it by law for the performance of the services in this
Agreement.
24. VENUE AND GOVERNING LAW
This Agreement is made, entered into, and executed in Ventura County,
California, and any action filed in any court or for arbitration for the interpretation,
enforcement or other action of the terms, conditions, or covenants referred to herein
shall be filed in the applicable court in Ventura County, California. The City and
Contractor understand and agree that the laws of the State of California shall govern
the rights, obligations, duties, and liabilities of the parties to this Agreement and also
govern the interpretation of this Agreement.
25. COST RECOVERY
In the event any action, suit or proceeding is brought for the enforcement of, or
the declaration of any right or obligation pursuant to this Agreement or as a result of
any alleged breach of any provision of this Agreement, the prevailing party shall be
entitled to recover its costs and expenses from the losing party, and any judgment or
decree rendered in such a proceeding shall include an award thereof.
26. ENTIRE AGREEMENT
This Agreement and the Exhibits attached hereto contain the entire
understanding between the parties relating to the obligations of the parties described in
this Agreement. All prior or contemporaneous agreements, understandings,
representations, and statements, oral or written, are merged into this Agreement a nd
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Durham School Services, L.P. Page 11
shall be of no further force or effect. Each party is entering into this Agreement based
solely upon the representations set forth herein and upon each party’s own independent
investigation of any and all facts such party deems material.
Exhibit A (Contractor’s Proposal), Exhibit B (Scope of Services), Exhibit C
(Proposal Cost Form and Addenda), Exhibit D (Proposer Reference Forms – Parts I
and II), Exhibit E (Vehicle Identification Form), Exhibit F (List of Subcontractors), Exhibit
G (Moorpark City Transit Rules/Charter Passenger Policy), and Exhibit H (Insurance
Requirements), are hereby incorporated and made a part of this Agreement.
27. CAPTIONS OR HEADINGS
The captions and headings of the various Articles, Paragraphs, and Exhibits of
this Agreement are for convenience and identification only and shall not be deemed to
limit or define the content of the respective Articles, Paragraphs, and Exhibits hereof.
28. AMENDMENTS
Any amendment, modification, or variation from the terms of this Agreement shall
be in writing and shall be effective only upon approval by both parties to this Agreement.
29. PRECEDENCE
In the event of conflict, the requirements of the City’s Request for Proposal, if
any, and this Agreement shall take precedence over those contained in the Contractor’s
Proposal.
30. INTERPRETATION OF AGREEMENT
Should interpretation of this Agreement, or any portion thereof, be necessary, it
is deemed that this Agreement was prepared by the parties jointly and equally, and
shall not be interpreted against either party on the ground that the party prepared
the Agreement or caused it to be prepared.
31. WAIVER
No waiver of any provision of this Agreement shall be deemed, or shall
constitute, a waiver of any other provision, whether or not similar, nor shall any such
waiver constitute a continuing or subsequent waiver of the same provision. No waiver
shall be binding unless executed in writing by the party making the waiver.
32. AUTHORITY TO EXECUTE
The person or persons executing this Agreement on behalf of the Contractor
warrants and represents that he/she has the authority to execute this Agreement on
behalf of the Contractor and has the authority to bind Contractor to the performance of
obligations hereunder.
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Durham School Services, L.P. Page 12
33. PASSENGER CONDUCT
At any time during the charter trip, Contractor or the driver as the Contractor’s
representative, reserves the right to refuse to transport any person or persons that
Contractor or its representative believes to be in violation of the Charter Passenger
Policy attached hereto as Exhibit G. Compliance with this policy is required of each
passenger. Failure to comply with this policy may result in immediate removal up to
suspension of charter transportation privileges. Contractor is not responsible for any
passengers who have not boarded the vehicle at the time of departure. Any activity that
interferes with the safe operation of the vehicle shall be discontinued immediately. Use
of any external signage or decoration requires prior Contractor approval and may be
subject to applicable law.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed the day and year first above written.
CITY OF MOORPARK Durham School Services, L.P.
Troy Brown, City Manager Paul D. Egger, Vice President
Attest:
Ky Spangler, City Clerk
99
March 21, 2024
Igor Leontiy
Administrative Specialist
Public Works Department
799 Moorpark Avenue
Moorpark
RE: 2024 Rates Bus Excursions and Charter Bus Transit Services
Mr. Leontiy,
Durham School Services is pleased to submit rates for 2024 for the City of Moorpark's for Bus Excursions
and Charter Bus Transit Services. The increase in rates are based on the rise in operational cost.
Cost – Bus Excursion and Charter Services 2024.
Bus Excursions and Charter Services-
Cost Per Hour Five (5) Hour Cost Each Additional
Hour Year
$107.15 $535.75 $85.68 2024
Respectfully,
Paul D. Egger
VP, North American Charter Business
2713 River Ave | Rosemead, CA 91770 | P: 714.267.7936 | Paul.Egger@NELLC.com | durhamcharterservices.com
FULL-SERVICE TRANSPORTATION ROUTE OPTIMIZATION AND SCHEDULING SPECIAL NEEDS EXPERTISE CHARTER BUS SERVICE
EXHIBIT A
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EXHIBIT B
SCOPE OF SERVICES
FOR BUS EXCURSION CHARTER BUS SERVICES
SECTION 1. SERVICE DAYS AND HOURS
MOORPARK BEACH BUS
The Moorpark Beach Bus operates from 8:50 a.m. to 6:50 p.m. for approximately nine
(9) to ten (10) weeks from mid-June to mid-August. The current intent of the City is to
offer this service on Wednesday, Thursday, and Friday. The public transportation
service included in this Scope of Service consists of a single vehicle service for the City
with nine (9) to ten (10) revenue hours per day. A school bus is usually adequate for
this service. Contractor shall provide service between various stops in the City and a
beach destination, such as Zuma County Beach in Malibu or Ventura Harbor in Ventura.
This shall be an unsupervised public transit service. One vehicle shall make two (2) or
more round trips each day of service in accordance with a published schedule.
Schedule adherence is important for this service. Contractor shall have the ability to
dispatch a secondary vehicle (“tripper bus”) in the event City requests additional
passenger capacity.
The City shall determine and set fares. Contractor shall charge passengers exactly as
specified unless notified by the City that there will be a deviation from regular fares.
CAMP MOORPARK & ADVENTURE CAMP
Camp Moorpark and Adventure Camp are summer recreation programs that typically
require one or two (1 - 2) buses Tuesday through Thursday for a ten (10) to eleven (11)
week period from June through August. Trips are taken by children ages 5-14. Trip
destinations include locations in Ventura, Los Angeles, and Santa Barbara counties.
This is a subscription service. Passengers register in advance with the City.
Passengers are supervised by City staff. The number of passengers can be up to
seventy (70) children and fourteen (14) staff. In some cases, the number of passengers
can be fewer and the City may request a smaller sized vehicle if available.
The City, at its sole option, may contract with more than one bus operator to expand or
reduce services during the term of the Agreement. The City, at its sole option, may
wish to expand or reduce these services during the term of the Agreement.
ACTIVE ADULT CENTER
Transportation from the Moorpark Active Adult Center to a local attraction such as a
museum or event site, typically within seventy-five (75) miles of Moorpark, and not
usually exceeding ten (10) hours from beginning to end. These are unsupervised trips;
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however, non-staff volunteers may be present to assist with boarding and disembarking
the bus.
SECTION 2. ROUTES
With the exception of the Moorpark Beach Bus, trips shall have one (1) point of origin in
the City, which shall be the Arroyo Vista Recreation Center at 4550 Tierra Rejada Road
for Camp Moorpark and Adventure Camp or 799 Moorpark Avenue for the Active Adult
Center. The Moorpark Beach Bus has approximately five (3) stops for boarding and
alighting in the City. All services usually have one (1) destination point.
The City reserves the right to adjust the routes, providing notice as indicated in this
Agreement.
In addition, Contractor agrees to perform the transportation services as requested by
the City and executed in the form of a Charter Confirmation attached hereto as
Attachment A (the “Services”). The Parties understand and agree that the Services
may be amended from time to time during the term by mutual written agreement of the
Parties.
SECTION 3. OPERATIONS
The Contractor shall be responsible for operation of the vehicles used to provide
services contemplated by this Agreement. The Contractor shall ensure at all times that
vehicles used for passenger conveyance shall be operated with due regard for the
safety, comfort, and convenience of the public. The Contractor shall be responsible for
complying with all applicable federal, state and local laws and requirements.
SECTION 4. CONTRACTOR VEHICLES
Contractor shall provide all necessary vehicles, including one (1) primary bus and at
least one (1) backup bus to ensure continuation of service in case of a breakdown of the
primary bus. All Contractor-supplied vehicles shall have less than 75,000 original
odometer miles and shall be equipped with a wheelchair lift (or ramp) and meet ADA
standards. The Contractor shall at all times be required to have a backup vehicle
available for use in the event that the primary vehicle is unable to operate. If the
primary vehicle does not include a wheelchair lift (or ramp) the Contractor shall be
required to provide a separate wheelchair accessible vehicle upon demand. For the
Moorpark Beach Bus program, the separate wheelchair accessible vehicle shall be
provided within thirty (30) minutes of discovering a passenger at a Beach Bus stop with
a wheelchair or similar mobility device. For Camp Moorpark, Adventure Camp or Active
Adult Center trips, the Contractor shall be notified at least twenty-four (24) hours in
advance if a wheelchair accessible vehicle is required.
In the event that the vehicle being used by the Contractor breaks down, the Contractor
shall provide a backup vehicle on site within one and one half (1 ½ ) hours.
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The primary vehicles shall have a minimum of twenty-five (25) bench seats and a
seating capacity of approximately seventy-five (75) children at three (3) passengers per
bench seat, and approximately fifty (50) adults at two (2) passengers per bench seat.
All vehicles must have storage for luggage. Air conditioning, large tinted windshield,
and passenger windows are desirable but not required. A late model school bus in
good condition may meet the criteria for vehicles.
City shall provide magnetic signs that are to be placed on the Moorpark Beach Bus.
Currently, the City has three (3) separate signs: “Moorpark”, “City Transit”, and “Beach
Bus”. The magnetic signs can be arranged to read “Moorpark City Transit Beach Bus”
along the external sides of the bus and separate “Beach Bus” signs are to be placed on
the external front and back of the bus. If Contractor’s bus has electronic sign display(s)
the electronic sign display shall be programed to display “Moorpark City Transit Beach
Bus” or an agreed upon alternative based on the number of characters that the
electronic sign can display at one time.
SECTION 5. MAINTENANCE
The Contractor shall perform the duties and accept the responsibilities set forth in
connection with the maintenance of the Contractor's vehicles used to provide services
under this Agreement. Contractor's buses, vans, school buses or other vehicles that
are used to provide services under this Agreement are referred to in this section as
"vehicles". The omission of a duty or responsibility herein shall not relieve the
Contractor of its obligation to perform such duty or accept such responsibility, so long as
it is usual, customary and generally accepted within the public transportation industry as
being an integral element of operating a fixed-route and dial-a-ride public transportation
system of a kind and character such as Moorpark City Transit.
5.1. Maintenance Facility: The Contractor shall provide and maintain an appropriate
fixed maintenance facility within a thirty-five (35) mile radius from the City. The
facility shall be equipped with all tools and equipment necessary for maintenance
of· vehicles in accordance with this Agreement. When out-of-service, vehicles
shall be stored at all times either within an enclosed, paved garage, or within a
paved, security-fenced outside storage area.
5.2. Daily Maintenance: The Contractor shall perform daily vehicle servicing on all
vehicles under this Agreement. For purposes of this Agreement, daily servicing
shall include, but not be limited to: fueling; check/add engine oil, coolant, water,
and transmission fluid; farebox vault pulling and replacement; wheelchair lift
check; brake check; light and flasher check; and checking all vehicle
performance defects reported by drivers to identify potential safety and reliability
items requiring immediate attention. The Contractor shall develop, implement
and maintain a written checklist of items included in the daily servicing of the
vehicles. The checklist shall be utilized and kept on file for City and California
Highway Patrol (CHP) review at any time during regular business hours. The
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checklist requirement may incorporate or supplement CHP required driver's pre-
trip safety inspections.
5.3. Vehicle Cleaning: The Contractor shall maintain all vehicles in a clean and neat
condition at all times.
The interior of the vehicles shall be kept free of litter and debris to the maximum
practicable extent throughout the operating day. Vehicles shall be swept and
dusted daily. Interior panels, windows, and upholstery shall be cleaned of marks
as necessary. The interiors of all vehicles shall be thoroughly washed at least
once per week, including all windows, seats, floor, stanchions, and grabrails. All
foreign matter such as gum, grease, dirt, and graffiti shall be removed from
interior surfaces during the interior cleaning process. Any damage to seat
upholstery shall be repaired at the end of each day. Ceilings and walls shall be
thoroughly cleaned at least once per month, or more often as necessary.
Destination sign interior glass shall be cleaned as necessary to maintain a clean
appearance and maximize visibility.
The exteriors of vehicles shall be washed as required to maintain a clean, inviting
appearance and in no event less than once per week. Exterior washing shall
include the bus body, all windows, and wheels. Rubber or vinyl exterior
components such as tires, bumpers fascia fender shirts, and door edge guards
shall be cleaned and treated with a preservative at least once per month, or as
often as necessary to maintain an attractive appearance. The bus exterior shall
be waxed once every six (6) months.
The vehicles shall be kept free of vermin and insects at all times. The Contractor
shall exterminate all vermin and· insects from the vehicles immediately upon their
discovery, utilizing safe and non-hazardous materials.
5.4. Preventive Maintenance: The Contractor shall develop and implement a
preventive maintenance program. At a minimum, the Agreement's preventive
maintenance program shall adhere to the preventive maintenance schedules and
standards of the industry, and shall meet the manufacturer's specifications and
be sufficient so as not to invalidate or lessen warranty coverage of the vehicles.
Adherence to preventive maintenance schedules shall not be regarded as
reasonable cause for deferred maintenance in specific instances where the
Contractor's employees observe that maintenance is needed in advance of
schedule.
The Contractor shall not defer maintenance for any reason without the prior
written consent of the City. The Contractor shall adjust the work schedule of its
employees as necessary to meet all scheduled services and complete preventive
maintenance activities according to the schedule. All parts used for preventive
maintenance shall be new and meet manufacturer's specifications.
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The City, at its own expense, may inspect the vehicle(s) to ensure that regular
preventive maintenance is being performed.
5.5. Vehicle Repairs: All repairs to the vehicles shall be performed by the Contractor
or by other vendors and suppliers and shall be included in the final Agreement
cost. Repairs shall include, but not be limited to, work to correct loss or damage;
adjustments due to normal wear and tear; and overhaul, rebuilding or
replacement of components. All required parts shall be new and meet
manufacturer's specifications.
Repair work shall be conducted as soon as practicable upon learning that such
work is required. The Contractor shall perform repair work expeditiously in
response to identification of problems by drivers or other staff members. The
Contractor shall assure the City that required repairs shall not be deferred
beyond a reasonable time.
The Contractor shall be familiar with vehicles and equipment warranties and shall
comply with all warranty provisions in the conduct of maintenance.
5.6. Vehicle Towing: In the event that towing of a vehicle is required due to
mechanical failure or damage, the Contractor shall be responsible to provide
such towing at the Contractor's sole expense.
5.7. Maintenance Records and Reports: The Contractor shall prepare, maintain, and
make available to the City, the CHP and/or such other regulatory agencies with
jurisdiction records and data relative to vehicle maintenance. Maintenance
records shall be maintained on all vehicles indicating all warranty work,
preventive maintenance, and repairs performed on each vehicle. All such
records and reports shall be prepared and maintained in such a manner to fulfill
any applicable state or federal requirements, as well as any needs of the City to
enable it to evaluate accurately the Contractor's maintenance performance and
the operating expense associated with the services provided under this
Agreement.
The City maintains the right to inspect, examine and test, at any reasonable time,
any vehicles used in performance of this Agreement and any equipment used in
the performance of maintenance work in order to ensure compliance with this
Agreement. Such inspection shall not relieve the Contractor of the obligation to
monitor continually the condition of all vehicles and to identify and correct all
substandard or unsafe conditions immediately upon discovery.
The Contractor shall prepare and maintain records and reports that shall include,
but not limited to, the following:
A. Daily vehicle inspection and servicing checklists.
B. Work orders for all maintenance inspections, warranty repairs and other
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vehicle repairs including materials, parts and labor consumed.
C. Roadcall reports, or work order, for each roadcall identifying date and
time, vehicle number, problem and mileage of vehicle.
D.Monthly summary of vehicle miles, vehicle miles since last preventive
maintenance inspection, a list of any vehicle repairs made, number and
length of time a backup vehicle was used, and vehicle roadcalls.
SECTION 6. DRIVERS
Drivers are required to possess a valid California Class “B” or “C” driver license for the
operation of the type of vehicles to be used by that respective driver. The Contractor
shall provide thorough training for all drivers for the proper performance of their duties.
Drivers shall also be thoroughly trained on the use of all equipment required under this
Agreement, including the Contractor's backup vehicles.
At a minimum, drivers shall be required to: wear an approved uniform of clean and neat
appearance, be helpful and courteous, ensure that fares are collected and deposited in
the farebox, assist senior citizens and disabled passengers, refuse rides to unruly
passengers, stay on schedule, obey all traffic laws, and enforce all City Transit
Passenger Rules/Contractor Passenger Conduct (Exhibit G). Drivers shall not smoke in
the vehicles or allow passengers to do the same.
City shall have the right, contingent upon the Contractor's personnel policy guidelines,
to ask for the temporary or permanent removal of any driver furnished by Contractor for
any reasonable cause (not to be construed as requesting removal from Contractor's
employment). Contractor shall submit a copy of its current personnel policy guidelines
with this Agreement and any amendments thereto. All drivers shall be employees of
Contractor and Contractor shall be solely responsible for payment of all employees'
wages and benefits. Contractor, without any expense to City, shall faithfully comply with
the requirements of all applicable laws with respect to employee liability, workers’
compensation, unemployment insurance and other forms of social security. Contractor
shall also be responsible for withholding of income tax at its source from employees’
wages and, furthermore, the Contractor shall indemnify and hold harmless the City and
the State of California from any liability, damages, claims, costs, and expenses of any
nature arising from alleged violation of such laws.
Contractor shall provide thorough training for all drivers for the proper performance of
their duties. Contractor must have a training program encompassing the National
Safety Council Defensive Driving Course. This program should also direct itself to
dealing specifically with transporting the elderly and mobility impaired. All new
employees shall receive proper training and instruction at the time of hiring and prior to
being assigned to the service. This training program must be described fully and
submitted to City for review with this Agreement for approval by the City.
The Contractor shall require pre-employment medical examinations, including drug and
alcohol testing, for all prospective drivers and other safety sensitive employees of the
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Contractor. Any person who has not successfully passed such an examination shall not
be permitted to operate a vehicle in any service performed under Agreement to the City.
Additionally, the Contractor must have an anti-drug program established for employees
under the congressionally mandated Drug-Free Workplace Act. The required anti-drug
program would include, in addition to the pre-employment testing, testing after an
accident, when there is reasonable cause, periodically, every two (2) years upon receipt
or renewal of the Department of Motor Vehicles Medical Examiner's Certificate, and
before returning to duty to perform sensitive safety functions after a positive drug test.
The Contractor shall comply with the Congressionally Mandated Drug-Free Workplace
Act of 1988, by providing certification that (a) the drug free workplace actions shall be
implemented, and (b) those actions are being/have been implemented.
SECTION 7. BUS OPERATION RECORDS AND REPORTS
The Contractor shall be required to maintain ridership and operations records for this
service as deemed necessary by the City.
The Contractor shall be responsible for submission of monthly service summary reports
to the City. These reports, to be submitted by the Contractor within fifteen (15) days of
the end of each calendar month, shall include, but not limited to, the following:
A. Listing of all vehicles in service.
B.Date, time, and length of time for any service disruptions.
C.Corrective actions taken for breakdowns and roadcalls.
D.A monthly summary of vehicle miles, vehicle miles since last preventive
maintenance inspection, a list of any vehicle repairs made, number and
length of time a backup vehicle was used, and vehicle roadcalls.
E.Total passenger counts by demographic category and fare (student, adult,
senior citizen, disabled, etc.) by day.
F. Passenger counts by payment method (cash, one-way ticket, and discounted
passes) by day.
G. Missed or abbreviated route trips; unusual incidents while on duty.
H. From time to time, at the City’s request, the Contractor shall record passenger
activity per stop.
SECTION 8. FARES
The Moorpark Beach Bus is a general public transportation service and passengers
must pay a fare. The Contractor shall collect fares in accordance with fare policies as
set by the City. The fares collected shall be recorded and submitted to the City each
service day along with the fare collection sheet for that day. Most excursion and
charters sponsored by the Recreation Division, such as Camp Moorpark, Adventure
Camp, and Active Adult Center will not have fares that the Contractor has to collect.
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SECTION 9. CONTACT INFORMATION
Contractor shall provide the City with emergency and after hours contact telephone
numbers and pagers that the City may use as necessary to communicate with the
Contractor after normal working hours.
SECTION 10. RADIO COMMUNICATION
The Contractor shall provide to the vehicles the necessary communication equipment to
allow for communication between the driver and the Contractor's maintenance facility.
The Contractor shall notify the City, at the first available opportunity, of any vehicle
breakdowns or other problems that may cause schedule delays.
SECTION 11. SPECIAL SERVICES
From time to time the City may wish to expand the hours or the days of services to the
community. With twenty-four (24) hours written notice, Contractor shall provide the
special service using the Agreement vehicles, at the regular hourly rate.
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ATTACHMENT A
Charter Confirmation
ITINERARY: The Contractor's driver will adhere to the following itinerary and provide the following Services.
Any changes must be approved by a Contractor representative and may result in additional fees charged to the
District. All itineraries are subject to review and approval by the Contractor. Contractor is not responsible for
fulfilling itineraries developed by the District, which indicate a time that the District expects to arrive at certain
locations after the initial pick up time.
Type of Trip: __ Single Trip __ Round Trip __ Multiple Destination
Pick Up Date: _______ Time ____ AM/PM Number of Passengers: ___ children
adults
Number of Buses: __ Type of Bus: _______ Air-conditioned: YIN Wheelchair Access:
YIN
(incl. storage)
From:
To:
Departure Date: _______ Time: ____ AM/PM
From:
To:
List any additional stops or destinations:
PAYMENT: Full payment is due fourteen (14) days prior to the scheduled Pick Up Date. In the event that the
scheduled Pick Up Date is less than fourteen (14) days from the date District schedules the Services, full payment, is
due at the time of reservation. The Contractor reserves the right to cancel the Charter Service Agreement for non-
payment. Deposit and payment must be made by credit card, cashier's check, money order or business check. Cash
will not be accepted. District will be charged any and all fees due to checks returned for Non-Sufficient Funds
("NSF"). A final invoice will be sent to District for any additional charges or overages after completion of the trip.
FEES: The District agrees to pay the Contractor the following fees:
Rate for Services $ __ (per vehicle, per trip)
Cancellation Fee
109
Additional Charges
(parking, tolls,
entrance fees, etc.)
Cleaning Fee
$ __
$ __
The fees for the Services are subject to the itinerary above and any changes may result in additional fees. There will
also be a charge of$ per hour for any trip over __ _
ADDITIONAL CHARGES: The District shall be responsible for all parking expenses, tolls and park entrance fees
at time of service.
CANCELLATIONS: All cancellations must be made to the Contractor in writing. A fee of the lessor between
$500 or the value of this Agreement will be charged for any District no-show on the Pick Up Date. Cancellations
within twenty-four (24) hours of the Pick Up Date will be subject to any cancellation fee set forth above.
RESPONSIBLE PARTY: The District identifies the following person to be the primary point of contact who will
be available, if needed, during the charter trip.
District Contact Name Title/Position Phone Mobile
AUTHORIZED CONTACTS: The District identifies the following person(s) as additional authorized contacts as it
relates to the itinerary and Services.
District Contact Name Title/Position Phone Mobile
District Contact Name Title/Position Phone Mobile
District Contact Name Title/Position Phone Mobile
District's authorized signature below demonstrates full acceptance and acknowledgement of the terms and
conditions of this Charter Confirmation and the Charter Service Agreement between the District and the Contractor.
Authorized Signature Print Name/Title Date Signed
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EXHIBIT C
PROPOSAL COST FORM AND ADDENDA
FOR ALL SERVICES DESCRIBED IN THE SCOPE OF SERVICES
In response to the Request for Proposals for Bus Excursion and Charter Services from the City
of Moorpark, the undersigned agrees to provide services in accordance with these Documents,
which have been carefully examined. The City, at its sole option, may contract with more than
one bus operator or expand or reduce services during the term of the Agreement. Pricing shall
not be adjusted if services in the Scope of Services (Exhibit B) are reduced or expanded
during the term of the Agreement. If Contractor has rates that are based on specific vehicle
type, Contractor shall provide a Cost Form for each identified vehicle type.
Cost – Bus Excursion and Charter Services.
Bus Excursions and Charter Services-
Cost Per Hour Five (5) Hour
Cost
Each Additional
Hour Year
2023
2024
2025
Indicate if Public Utilities Commission Fee of one quarter of one percent (0.25%)
of daily rate is included in pricing above (circle one): YES NO
The undersigned understands that any conditions placed on the items stated above,
clarification made to the above, or information submitted on or with this form (other than
that requested) shall render the proposal unresponsive. If awarded the Agreement, the
undersigned hereby agrees to sign said Agreement and to furnish all necessary
certificates.
PROPOSER:
CONTACT:
TITLE:
ADDRESS:
TELEPHONE: EMAIL:
SIGNATURE: TITLE:
$102.05 $510.25 $81.60
$107.15 * $535.75 $85.68
$112.50 * $562.50 $89.96
Durham School Services, L.P
Paul Egger
VP, Charter
2601 Navistar Drive, Lisle IL 60532
714-257-7936 Pegger@durhamschoolservices.com
VP, Charter
*Rate to be confirmed based on market condition.
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EXHIBIT A
March 19, 2020
Mr. Shaun Kroes
City of Moorpark
Public Works Department
799 Moorpark Avenue
Moorpark, CA 93021
Mr. Kroes,
national express.
charter
Litk
DURHAM"
SC "OO l S ll Y IC la
Durham School Services is pleased to submit the enclosed response for the City of Moorpark's for Bus
Excursions and Charter Bus Transit Services. I am confident we continue to be the right choice to
provide your passengers with safe reliable transportation . My name is Paul Egger, I will be your point of
contact for this proposal.
Paul Egger
Senior Director, Charter
2713 River Ave
Rosemead, CA 91770
Paul.egger@NELLC.com
714.267.7936
We are proud to have been your partner since May 26, 2017, and appreciate the opportunity to continue
to serve the City of Moorpark and its community. With over 100 years of experience, and partnerships
with more than 400 school districts and municipalities across the United States, we continuously strive to
maintain the highest safety standards, service and accountability.
Our customer retention rate is one of the highest in the school bus transportation industry and it didn't
happen by chance . We believe our personal attention to our partners' needs, our commitment to safety
and our customer service philosophy and practices are the reasons our clients are satisfied. Our proactive
approach to superior customer service sets us apart from the rest. Thank you for the opportunity to
continue our mutually beneficial partnership.
Resm~
P ~ger
Senior Director, Charter
national express. I charter
2713 River Ave I Rosemead, CA 91770 I P: 714 .267 .7936 I Paul.Egger@NELLC.com I durhamcharterservices .com
FULL-SERVICE TRANSPORTATION• ROUTE OPTIMIZATION AND SCHEDULING• SPECIAL NEEDS EXPERTISE• CHARTER BUS SERVICE
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DURHAM
SCHOOL SERVICES
City of Moorpark
Department of Public Works
Request for Proposal
Bus Excursions and Charter Bus Transit Services
Table of Contents
Executive Summary ........................................................................................................................ Tab 1
Proposal Cost Form and Addenda (Exhibit C) ........................................................................... Tab 2
Proposer Reference Forms -Parts I and II (Exhibit D) .............................................................. Tab 3
Vehicle Identification Forms (Exhibit E) ..................................................................................... Tab 4
List of Subcontractors (Exhibit F) ................................................................................................. Tab 5
Required Insurance Documentation ............................................................................................ Tab 6
• Current Certificate of Insurance
• Additional Insured/ Additional Insured Endorsement
• Waiver of Transfer of Rights of Recovery Against Others to Us
Proposer Supplied Additional Information ............................................................................... Tab 7
• Company Overview
• Safety
• Hiring, Training, Retention
• Deviation and Exceptions
• City Responses to Questions Submitted
Per the instructions in the RFP, the documents submitted in this proposal by Durham School Services are printed on
recycled content paper (minimum of 30% post-consumer recycle content).
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Executive Summary
Durham School Services is pleased to submit the enclosed response to the
request for proposal for Bus Excursions and Charter Bus Transit Services for the
City of Moorpark, Department of Public Works.
Continue to experience The Durham Difference® as you have the past three
years! Great service, experience, our people and employee compensation that
works!
As you are aware, we have a rich history of providing student transportation
services; we can trace our history back to 1917 to a three-bus company started
in the San Gabriel Valley of California. The company provided pupil
transportation service to the Rosemead School District, a community we still
serve today.
Durham School Services has a strong record of success and decades of
experience in student transportation. We are confident we can continue
providing exceptional service to your district. We will remain continually focused
on delivering our service promise: Getting students to school safely, on time
and ready to learn®. Our mission is to deliver service excellence to earn the
partnership, loyalty and trust of our customers and employees.
Proposed Benefits
As a student transportation provider for more than 100 years, our experience
has led us to become an industry leader capable of offering our customers an
unmatched level of service. Our transportation services include a wide range of
tools including the latest, and we feel most effective, safety monitoring tools and
equipment today, because student safety is our priority. Our proposal includes
the following benefits:
Q Minimized risk of disruption to service due to changing contractor.
Q Durham has included DriveCam cameras on each bus.
Q Zonar EVIR/GPS in each vehicle.
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Q Receive access to our proprietary suite of safety technologies that is
unmatched in the student transportation industry today, including
Zonar ®, Lytx DriveCam ®, Fogmaker North America, and BusReport ® --all
included in your transportation program with Durham.
Q We use a 13-touchpoint Zonar ® inspection tool for each pre-and post-
trip inspection to monitor both vehicle maintenance and to perform
diligent child checks .
Q Lytx DriveCam ® is now offered to our customers as a complimentary
safety data collection tool. We are the only provider in the industry to
equip each of our buses with DriveCam ® technology. DriveCam ® is a
windshield -mounted camera that records both the driver and the road in
the event of a hard brake, sudden swerve or rapid change in speed. This
greater visibility into driving behavior is reviewed by our safety team and
additional training is provided to our drivers as needed.
Q Through an exclusive contract, Fogmaker North America fire detection
and suppression technology will be available on all Durham buses by the
end of 2019. Fogmaker uses a high-pressure water mist system, which
rapidly reduces heat and suppresses a vehicle fire in seconds.
Q BusReport™ is our proprietary cloud-based reporting tool where we
receive both compliments and complaints from the customers, parents
and communities in which we operate. Feedback is recorded in real -time (
and a timely response is provided. The feedback we receive is directly
related to our performance -improvement plan for driver training and
vehicle maintenance.
The Durham Difference® is:
EXCEPTIONAL CUSTOMER SERVICE
Our managers are constantly faced with the challenge of providing exceptional
customer service. This is what sets a contractor operated bus system apart from
a public system. We must remain vigilant to seek efficiencies and pass along the
benefits in order to keep costs down and ensure value for every dollar spent.
This way you can be assured that you are best spending your precious tax
dollars.
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Executive Summary
Honesty, accountability, and transparency are how we approach all matters. We
will continue to work with the City of Moorpark to uncover problems and issues
for resolution and constantly communicate with you during all steps of the way.
We are a company that is willing to work with you so that together we shall
continue to exceed the student transportation expectations of your school
district. At Durham, we believe the customer is the heart of our business. We
understand your district's need to continue to have affordable yet dependable
student transportation services.
SAFETY IS ALWAYS OUR FIRST PRIORITY
The safety of each student and employee is our first commitment and Durham
School Services knows there is no substitute. We constantly strive to find the
safest way to operate, not the most expedient or least expensive.
The best trained drivers in the business work for Durham. Buses are built with
safety in mind, but it is the drivers who make the buses safe. We are committed
to continually developing innovative training strategies and programs designed
to keep the safest drivers operating our buses. We understand the importance of
what we do, and we work tirelessly to ensure safety is our first priority.
HIGH CALIBER LOCAL LEADERSHIP
The Durham Difference®-Our vision is to deliver service excellence to earn the
trust and loyalty of our clients, customers and employees. Durham empowers
local management to make decisions that positively impacts the customer
service and satisfaction with both the school district and the community.
Q Our vast network of additional Durham School Services' customer service
centers located in California provides us with greater flexibility and added
available resources if needed.
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Proprietary Suite of Safety Technologies
ZONAR® GPS AND EVIR SYSTEM
We have partnered with Zonar systems for
GPS technology equipped with an electronic
vehicle inspection system.
Drivers use Zonar's electronic vehicle
inspection system to complete the bus's pre-
and post -inspection. Each zone must be
checked before and after route service.
During the inspection, the zone's
information is automatically uploaded to
Zonar's ground traffic control application and
alerts operations if an inspection is
incomplete.
We are one of a few school bus
transportation providers that equip buses
with a total of 13 Zonar zones, three of
which are child check zones.
DRIVECAM®
Durham is the only provider in the industry
to equip each of our buses with DriveCam®
technology. This value-added benefit allows us
to better manage driver behaviors and
enhance our ability to resolve concerns.
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In the event of a fire, Fogmaker North America's unique environmentally friendly
(no HAZMAT) water mist cooling reduces temperature by 1321°F in less than 10
seconds. In addition to increased student safety, a key benefit to your district is
less vehicle downtime. Fogmaker's water mist spray makes engine clean-up
easier. Chemically based systems can be very corrosive and abrasive to engine
parts and those chemicals can damage electronic systems causing costly repairs.
BUSREPORT™
Bus Report captures, distributes, researches, and responds to feedback received
in real-time from our customers, parents and communities in which we serve .
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Executive Summary
When an email address is entered, we will provide updates throughout the
review process.
Core Values
Our five core values are focused on safety, customers, people, communities and
excellence . We live these values throughout the organization. Nobody else will
try harder for our customers than we do. As you will read in our proposal, our
company's number one priority is getting children to school safely, on time and
ready to learn®.
A Team You Can Count On
Durham School Services has a wealth of experience, serving more than 400
educational partners across the United States. We understand the challenges of
running a student transportation program and are committed to working in
partnership with the districts we serve . Our local team will work diligently to
build solid relationships with administrators, teachers and drivers while
providing the best possible service to the students. We plan to become active
members of your community, and we will make every effort to support local
initiatives. We are delighted to be considered to provide professional services to
your district and are confident we can provide outstanding services to your
students, your district and your community .
Should you have any further questions regarding this proposal, please contact
Paul Egger, Senior Director, Charter, West Area at (714) 267-7936.
Our company 's policies, programs
and procedures included in this
proposal are those currently in
effect. We reserve the right to revise
our policies, programs and
procedures over time.
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DURHAM®
SCHOOL SERVICES
Company
Overview
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Company Overview
Durham School Services can trace its history back to a three‐bus company
started in 1917 in the San Gabriel Valley of California, providing student
transportation service to the Rosemead School District, a community we still
serve today. In its early years, Durham concentrated in special education
transportation. This specialization has helped us to nurture a unique
commitment to quality service that remains throughout our company today.
Headquartered in Lisle, Illinois, Durham School Services is part of the school bus
transportation division of National Express LLC (NELLC). National Express Group
(NEG) is our parent company and is located in the United Kingdom.
Our Company’s Vision and Values
VISION
Our vision is to deliver service excellence
to earn the partnership, loyalty and trust
of our customers and employees.
With combined resources, our organization operates more
than 15,500 school buses, employs more than 19,500 people,
and serves more than 400 school districts in 30 states and
three provinces.
NELLC Corporate
Headquarters
Located in metro Chicago
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Request for Proposals for Bus Excursions and Charter Bus Transit Services
VALUES
Durham School Services is pleased to have the opportunity to partner with your
district; we are committed to serve you safely and to provide the personal
attention you need for successful transportation services. Our operations focus
on our five core values: Safety, Customer, People, Community and Excellence.
Safety
Safety Performance
No one takes safety more seriously than
we do; our goal is zero accidents. With
collaborative support from our employees,
we have created a safer atmosphere by
encouraging open discussions on safety
concerns and by hiring strong managers
who make sure employees have the
appropriate training and equipment to
safely perform their jobs.
Customers
Retention
Our customer retention rate is one of the
highest in the school bus transportation
industry; we’re proud to have maintained a
high level for the past several years. We
believe our personal attention to our
district partners’ needs, our commitment
to safety, and our customer service
philosophy and practices are just some of
the reasons our customers are so satisfied
with us.
Exceptional Customer Service
Our vision is to earn the lifetime loyalty of each district by delivering safe, high
quality, passenger transport services.
We will work closely with you and are always open to
suggestions to ensure your program is the best it can be.
Our goal is to deliver a smooth and seamless partnership
between your district and Durham School Services.
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Company Overview
People
We Are a People Business
From the students and passengers we
transport safely every day to our
outstanding team members making a
difference in the communities where we
live and work, it’s all about people.
Enjoy the Ride Program
We know how important our people are to
the success of our organization. Our
employee relations program, Enjoy the
Ride, was designed to acknowledge the effort and contribution employees make
to our company every day.
Employee Diversity
Our company has a long history of employing a diverse workforce. Our focus is
treating people with trust and respect and never tolerating discriminatory
behavior. Through our equal employment opportunity policy and management
training program, managers and supervisors are well versed in our zero
tolerance nondiscrimination policies.
Community
Communications and Social
Media
POSITIVE DISTRICT RELATIONS
Our communications department works
closely with districts to publicize important
news affecting local school bus services.
We are responsive to newspaper, radio and
television media, and have a history of
success at improving the public image of
school bus transportation.
SUPPORTING YOUR DISTRICT’S EVENTS
We look forward to supporting your district’s community events and district
projects. Our community involvement includes donating buses, collecting goods
for families in need and active participation in local charity events in your
community.
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COMMUNITY SPOTLIGHT: OUR STATE CUSTOMER SERVICE CENTERS
GIVE BACK TO THE COMMUNITY
Thousand Oaks CSC: We donated a bus to the “Touch‐A‐Truck” event in Simi
Valley on December 7th.
In December, we donated a bus to take residents from the Lighthouse Women’s
Shelter to a Holiday dinner and play.
This summer, we donated a bus to take people who lost homes in the Woolsey
fire to a Dodger game.
Pomona CSC: Partnering with Pomona Unified School District. Pomona CSC Staff
and drivers adopted three (3) families in need from the Pomona Unified School
district. Our staff is informed about what the needs are directly from the
families, their wish list identifies needs (and wishes) related to household
supplies, personal care, clothing and more.
Irvine CSC: This location participated in the “Stuff the Bus Toy Drive” with ABC 7
on December 13, 2019. They provided 5 full‐size busses for the OC Stuff the Bus
Event with ABC7 News.
Grass Valley CSC: “Shop with a Cop”. A bus is donated and drivers volunteer
their time. They partner with local law enforcement to take foster children to
shop for Christmas gifts. Then the fun continues to IHOP for breakfast with a
surprise visit from Santa.
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Company Overview
Rosemead CSC: Partnered with the East San Gabriel Valley SELPA, we purchased
and donated unwrapped toys for the “Stuff‐the‐Bus” Toy Drive held on
November 20th at Covina‐Valley Unified School District Office.
Santa Ana CSC: CENA (Caring Educators Nourishing All) Event partnered with
Santa Ana Unified School District on 12/24/2019. This is a tradition that the
District has had in place for more than 25 years. Approximately 54 Durham
Volunteers, including Santa Ana employees and their families, along with Liz
Sanchez (West Area COO), Dave Collins (Region Manager) and their families,
helped on the morning of Christmas Eve at Valley High School in Santa Ana. This
included providing a warm holiday meal, toys and books to hundreds of students
and their families.
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SOCIAL MEDIA
We understand the importance of social media and the expectation for company
information to be available online and in real‐time. We encourage district
administrators, parents, employees and the community to join us to learn about
job fairs, community events, awards and employee recognition programs.
Facebook: www.facebook.com/DurhamSchoolServices
LinkedIn: http://www.linkedin.com/company/durham‐school‐services
Twitter: @DurhamSchoolSvc
YouTube: http://www.youtube.com/user/DurhamSchoolServices
Instagram: https://instagram.com/durham_school_services/
Website: www.durhamschoolservices.com
Community Diversity
MINORITY BUSINESS ENTERPRISE PARTICIPATION
Our company is proud to support local minority‐owned businesses and vendors.
We will, in good faith, continue to support minority businesses within your
community.
Excellence
As part of our commitment to excellence
and continuously increase our value
offering to our customers and employees,
we have a dedicated organization focused
on driving efficiencies throughout our
organization, embed best practices and
sustain a culture of innovation. Our
management operating system
incorporates lean and six sigma
methodologies to constantly identify and
eliminate barriers to performance
excellence and empower our employees to provide the best in class service to
our customers.
Taking Maintenance Excellence to the Next Level
Maintenance technicians are a critical part of our mission to getting children to
school safely, on time and ready to learn®. Providing safe student
transportation starts with putting safe vehicles on the road. To foster excellence
in its maintenance operations, we support our maintenance professionals who
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Company Overview
work to achieve master technician certification by the National Institute for
Automotive Service Excellence (ASE), an independent, non‐profit organization
that works to improve the quality of vehicle repair and service by testing and
certifying repair and service professionals.
As we continue on the path to excellence, our maintenance teams are taking the
extra steps towards becoming “the best of the best” by earning their ASE.
Individual maintenance technicians across our organization have put in the hard
work and dedication to complete a series of rigorous tests, ranging from body
systems and diesel engines to suspension and steering, to earn ASE master
certification. In addition to earning master certification, their respective
maintenance shops went even further to achieve ASE Blue Seal of Excellence –
the ultimate recognition from ASE.
At least 75 percent of technicians performing diagnosis and repairs at our
customer service centers must be ASE certified in order to qualify for the ASE
Blue Seal of Excellence Recognition Program. Each area of service offered in the
maintenance shop must be covered by at least one ASE‐certified technician.
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Illinois Performance Excellence
Center (ILPEx) for Commitment to
Excellence
2016 AND 2015 BRONZE AWARDS
National Express LLC was selected for this award based on our demonstrated
commitment to excellence and our pursuit of continuous improvement. This
recognition is especially meaningful as organizations can take many years to
achieve this honor. In the beginning of November 2015, a team of assessors
spent an entire week in our corporate headquarters and also visited our Aurora,
Lake Villa and Carpentersville customer service centers, speaking to over 100
team members. During the visit, the assessing team dug into the details of our
business and assessed the extent to which we demonstrate excellence; our
business was assessed using the Malcolm Baldrige Criteria for excellence.
The ILPEx assessment was a review of our organization’s continuous
improvement efforts. This recognition not only confirms our improvement from
2011 to 2016 but validates the journey to excellence that we continue to travel.
“We are committed to the success of our partnerships
and continue to strive towards excellence in everything
that we do.”
–Judith Crawford, EVP, Commercial Development
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Safety
Our Safety Culture
There is nothing more important to us than safety, one of our core values. Our
safety statistics are the result of a rigorous safety culture. Through effective
employee screening, continuous training, the use of prevention tools and
communicating daily safety messages to our employees, we continually strive to
improve our safety performance.
An effective safety program must encompass all aspects of transportation,
including operations, training, maintenance, and administration, while remaining
focused on people, students, employees and the public. Our number one
responsibility is to protect against harm and to give our customers the
confidence that we will provide safe and reliable service every day. Our
combined safety and training programs are the tools and resources we use to
provide continual safe and efficient operations.
Our safety program components are as follows:
Employee screening
Drug and alcohol testing
Physical
Background check
Fingerprinting (as required by state)
Motor vehicle report
Employee safety inventory (ESI) assessment
Tools and technology
Electronic child check
Global positioning satellite (GPS)
Electronic vehicle inspections
Interior systems
Student tracking
Nothing is more
important than
student safety.
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Training
Onboarding
Ongoing driver, monitor and technician training
Driving Out Harm 12‐step program
OSHA compliance
Self‐audits
National affiliations
Emergency evacuations
OUR PREVENTION TOOLS AND TRAINING
We use prevention tools, strategy technology, and extensive training on accident
and incident prevention to help develop the right employee behaviors.
Electronic Child Check
Drivers and bus monitors must complete a thorough check for sleeping children
on the bus at the end of each route and prior to leaving the bus at any time. Each
driver and monitor must sign a pledge committing to this responsibility. Failure
to comply with this policy will lead to disciplinary action; if a child is left
unattended, the driver and bus monitor (if present) will be terminated.
To ensure compliance with this
policy, our buses are equipped
with Child Check‐Mate, an
electronic child check system
from Zonar® that includes an
RFID tag in three locations
inside the bus to certify that
drivers conduct mandatory
child checks at the end of each
route. If the check is not
completed, the lights and horn
on the bus are activated as an alert.
Our child check policy and the use of
Zonar® helped discover 222 sleeping
children last school year.
GPS
GPS technology provides real time tracking of bus location, direction, and speed.
It captures any travel variances from the planned route to actual, while storing
the data for review. In addition, GPS systems track idling and provide reports
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Safety
such as on time performance and excessive speed. With near real‐time
information readily available, we are able to locate buses, re‐route or guide
around road conditions, and provide solutions to other issues that may arise.
EVIR System
By law, each driver must complete a safety inspection, or daily pre‐trip, before
leaving the yard. Using our electronic vehicle inspection report (EVIR) system,
drivers are required to inspect the 13 check zones for any deficiencies the bus
may have. The EVIR system records the inspection results and transmits the
information to the maintenance shop for appropriate action.
Cameras
Camera systems (where provided) allow us to protect students and communities
by keeping an eye on student behavior, driver behavior and the immediate
surrounding public. Our interior camera systems include one to four cameras
with digital video and audio recording (varies based on state laws). Exterior
cameras may be used in conjunction with local law
enforcement, where allowed, to catch drivers that illegally
pass a bus during loading and unloading.
Student Tracking
As a value‐added service, we would be happy to discuss the capability to track
students with GPS using Zonar’s ZPass student tracking system. This system
allows us to determine if individual students are on a bus at any given time and
to track where students get on and off the bus. In conjunction with GPS, the
technology may be used to locate children in the event of an emergency. The
system requires each student to carry a card that contains a radio frequency
identification (RFID) chip. The RFID card must be swiped at the card reader as the
student enters or exits the bus. If a student boards the wrong bus, we can
quickly determine which bus they are on or the bus stop where they left the bus.
We will work tirelessly to
ensure students are always
safe!
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Prevention Training
LLLC Defensive Driving™
The LLLC (Look ahead, Look around, Leave room, Communicate) defensive
driving principles are tools drivers learn to avoid accidents and to be prepared
for various traffic situations. These principles help to maintain a safe amount of
room around the vehicle, improve visibility and provide extra time to make
decisions while driving.
Student Management Training and Bus Safety Training
Some of the most important aspects of our training program are student
behavior management and student safety training. For the safety of all
passengers and any interaction we may have with the public, our drivers are
trained to deal with problematic behavior that may put others at harm. We offer
safety training for students including the bus’ “Danger Zone,” emergency
evacuations and safe riding procedures.
Please refer to our employee training section of our Hiring, Training and
Retention tab (located after this section) for further details on our bus safety and
student discipline principles.
OUR COMPANY’S DRIVING OUT HARM PROGRAM
Driving Out Harm is our principal safety program. It aims to educate all
employees on how important it is to drive out all risks of harm to our customers,
employees and others affected by our business. We are all leaders in safety at
Durham and have personal responsibility for safety in the workforce and safety
on the roads. Through our 12 Global
Standards, we identify all national and
local requirements, appropriate levels
of management and supervision, and
expect all levels of personnel to
manage our health and safety policies.
We feel confident that our program is
a significant distinction from all other
school bus providers and is an ideal fit
for your district’s expectations.
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Safety
1 Competence and Fitness of Bus Drivers
We believe the most important risk control is the competence of our
drivers.
Our minimum standards include:
Driver selection and recruitment qualifications
Core skills training
Competence assessment
Physical capabilities and drug and alcohol testing
Refresher training
Monitoring
Defensive driving
Pre‐ and post‐trip inspections and recordkeeping
2 Competence and Fitness of Maintenance
Staff
Our maintenance personnel also play a critical role in the safety of
our operations.
Our minimum standards include:
Selection and recruitment for high performing maintenance
personnel
Maintaining work competence through training and
management
Maintaining physical fitness to safely perform the job
Identifying activities which have potential to affect safety
Recordkeeping
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3 Competence and Fitness of Other Staff
Personnel
All managers and supervisors have a role in leading safety, as well as
a personal responsibility to act and work safely.
Minimum requirements for management and other supervisor
personnel include:
Hiring and placement
Training
Competence management
Physical fitness to perform minimum duties
Recordkeeping
DRIVING OUT HARM: EMPLOYEE’S GOLDEN RULES
We believe each staff member is a leader in safety regardless of title.
Managers are responsible for reminding staff of the rules that have
the most important impact on risk control associated with their roles
in company and personal safety.
Separate rules have been assigned to drivers, maintenance staff and
operations staff. Each employee is given a reminder card of their
Golden Rules.
This program:
Aims to ensure that safety is always front of mind so that we
achieve a safety record which is best in class among transport
operators.
Our aim is to drive out all risks of harm to our customers, our
colleagues and others affected by our business.
4 Drugs and Alcohol
Our drug and alcohol standard requires screening personnel in safety
sensitive positions up to, and including senior management. Every
employee is tested prior to employment, following incidents or
accidents, and we also conduct DOT random drug screens.
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5 Safety of Vehicles – Buses
Maintenance and procurement personnel are responsible for all
vehicle specification standards and safety requirements.
Maintenance policies require compliance with all manufacturers’
specifications and other federal, state or local standards. Safety
requirements also include route risk or emergency procedures
associated with any danger that may cause harm to students, drivers
and monitors, and any member of the public with who we may be in
contact.
MAINTENANCE OEM STANDARDS
We use well‐known, qualified original equipment manufacturer
(“OEM”) vendors whose industry standards surpass many federal,
state and local regulations. We work with OEM vendors such as
Bridgestone, Goodyear, Interstate Battery and ArvinMeritor for our
parts inventory, ensuring that we use the very best equipment for
our vehicles.
EMERGENCY ACTION PLAN AND INCLEMENT WEATHER
The emergency action plan is designed to ensure employee safety
from security threats, fires, natural disasters and other emergencies.
Our safety response guide is used as a reference for local
management to address these types of emergencies. Each location is
responsible for completing an emergency action plan training guide
to address situations specific to their location.
Examples of location plans may include:
Fire
Bloodborne pathogens
Mechanical breakdowns
Bomb threats
Crime in progress
Inclement weather
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6 Safety of Premises (Workplace)
Our employees, visitors and contractors have the right to work in a
safe and well‐managed environment. All potential hazards must be
identified, recorded and risk controls implemented to eliminate or
reduce risk.
We require monthly facility inspections and risk assessments are
made for:
Design layout and modifications to premises
Fire safety equipment
Exit routes
Working at heights
Slips, trips and falls
Fuel storage and other hazardous materials
Personal protective equipment (PPE)
Safety inspections
DESIGN, LAYOUT AND MODIFICATION OF PREMISES
The following risks must be assessed, recorded and inspected for our
premises.
Pedestrians and vehicles must be segregated using
designated walking routes. This includes the use of one‐way
systems, minimizing reversing moves, and design of parking
arrangements such that people and vehicles are segregated
where possible.
Operational areas must be visibly designated with signs.
Walkways must be marked and used within all operational
areas and kept clear of tripping or slipping hazards.
Maintenance areas must be clearly designated with signs.
All low ceilings, beams and objects must be visibly marked.
Fire exits must be clearly marked, safe and hazard free exit
routes must exist, and fire safety equipment must be located
in a suitable place.
TOOL AND EQUIPMENT MAINTENANCE
Defective tools can cause injuries. It is vital that workers properly use
the tools and equipment, and that the tools and equipment are
properly inspected, maintained, not altered or modified in any way,
and kept in good repair. To ensure safe use of hand tools, our
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employees are trained to never use a defective tool, to inspect all
tools prior to use, and to ensure defective tools are repaired or
discarded. Air, gasoline or electric power tools require skill and the
operators’ complete attention, even when they are in good
condition.
STORAGE AND HANDLING OF HAZARDOUS SUBSTANCES
Risks associated with the storage and handling of all
hazardous substances must be carefully controlled. This
applies to all of our premises – maintenance shops, parking
lots and office buildings. The control of such substances is
subject to federal and state regulations; compliance is
mandatory. Hazardous substances can be solids, liquids,
gases, fumes or dust that can cause harm to people; including
substances that are flammable, explosive, corrosive, toxic or
that can otherwise cause ill health or harm.
Examples of hazardous substances we monitor are:
Fuel (diesel, petrol, LPG)
Acetylene cylinders
Oil and other lubricants
Glues, inks and detergents
Cleaning products (bleach, toilet cleaner and polishes)
Dirty water (e.g., in pits and drains)
Paints and varnishes
Fumes from engines
Fumes from welding
Dust from cutting
The following procedure for storage and use of hazardous
substances must be followed: identify hazardous substances, identify
the tasks that use these substances and how employees might be
exposed to hazards from them, reduce potential exposure, and
check and maintain hazardous substances.
HAZARD COMMUNICATION PROGRAM (HAZCOM)
Our hazard communication program complies with OSHA’s five key
elements:
Hazardous material inventory – Maintaining a list of all
hazardous materials on hand.
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Safety data sheets (SDS) – SDS collected and maintained for
all hazardous substances used or stored at the facility.
Labeling –Labeling hazardous materials in order to identify
the material and warn of its potential hazard to employees.
Training – Training employees to identify and work safely
with hazardous materials.
Written program – A written program developed
encompassing all of the items noted above.
7 Risk Assessment
Risk assessments are an essential part of how we manage safety in
all of our activities; it allows us to understand the potential for harm
arising from these activities and to plan and implement effective
controls to minimize harm to all employees, passengers and
members of the public.
ROUTE RISK ASSESSMENT
Route risk assessments are designed to identify locations on the
route where particular hazards exist, or specific times where hazards
may be more likely to arise. The risks identified on this assessment
are used to implement risk reduction controls.
8 Personal Protective Equipment (PPE)
All employees are required to be equipped with PPE, including eye
protection, ear plugs, protective clothing and high visibility vests to
be worn in assigned areas (designated by posted signs).
HIGH VISIBILITY APPAREL
High risk locations such as parking areas and maintenance shops
have the potential to become hazardous. Risk levels increase in times
of limited daylight and adverse weather. We require the use of high
visibility clothing in an effort to protect our employees and visitors.
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9
Accident and Incident Investigation
Reporting of accidents and incidents and an effective investigation
process are vital to determine the causes and to identify controls to
prevent recurrence. We are staffed with professionals who conduct
investigations, reporting, data analysis and recordkeeping.
ACCIDENT AND INCIDENT REPORTING
Timely and accurate reporting of all accidents and incidents is
critical. Reports contain structured and completed information for
each accident to allow comparisons, metrics and identification of
trends during the review process. Compliance with relevant legal
requirements for accident and incident reporting to external bodies,
e.g., regulators, insurers, etc. is mandatory.
ACCIDENT AND INCIDENT INVESTIGATION
Our effective accident or incident investigations follow a defined
process and are led by our experienced safety and legal/risk
management team. If a major accident or incident occurs, we comply
with statutory regulations that require a formal investigation.
ALLOCATION OF ACCIDENT INVESTIGATION RESOURCES
The legal/risk management department will direct whether the
following resources will be dispatched for investigation, depending
on federal, state and local regulations in conjunction with our own
accident investigation level procedures.
Senior management may go to the scene to provide moral
support to staff and customers.
The local area director of safety may be present to review the
employee file, oversee the local investigation and determine
if safety guidelines were followed.
The maintenance department may review records on the
vehicle to determine if the vehicle was in good mechanical
condition.
Legal counsel may be consulted.
Claim vendors may be notified to dispatch adjusters,
engineers, or contractors to the scene to assess damage.
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REVIEW OF INVESTIGATION REPORT
Each investigation report must be reviewed by a local supervisor at
the customer service center who has not been involved in
conducting the investigation. This review process includes checking
recommendations are made, dealing with the underlying causes of
the accident, following the requirements outlined above, and
production of action plans outlining the execution of the
recommendations including timescales for execution and resource
allocation.
ACCIDENT LOG AND INCIDENT METRICS
A thorough process for implementing recommendations is
critical to help prevent reoccurrences. Once the accident or
incident has been reported and investigated,
recommendations are made and recorded on the safety
action log used to track actions to address the
recommendations. Incident metrics provide a means of
detecting trends or hazards which may otherwise go
unnoticed. Reviewing these metrics helps us to address
safety issues and to develop more precise risk assessments
and appropriate controls.
10 Incident Response and Management
We understand that an effective response to an incident is critical to
the safety of all persons involved and to the prevention of further
harm. Our incident management teams are prepared to control the
situation and to immediately establish safe conditions,
communication and support.
ACCIDENT RESPONSE AND PROCEDURES
It is our goal to have a unified and consistent approach to accident
response and procedures. Accident response procedures begin
immediately with a report to dispatch to notify all appropriate
parties according to the severity of the accident. In the case of minor
or major injuries, or if children are on board, immediate notification
to the authorities will occur.
Employees are also required to contact our crisis hotline as part of
the reporting process so that we can troubleshoot any situation and
ensure that the proper response plan is crafted and executed. In
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addition, each employee is trained to report the incident to our
insurance and claims administrator within 24 hours of occurrence.
Sedgwick, our third party administrator, manages auto and general
liability claims and workman’s compensation, working closely with
our legal/risk and safety departments to ensure that claims are
effectively managed.
ACCIDENT PROCEDURES
Our bus drivers are trained in this procedure for accidents, never
leaving the bus unattended.
Do not move the vehicle until directed to do so by the
authorities
Contact dispatch with the following information:
Bus and route number
Location of accident
License of other vehicle (if applicable)
Whether students are on board, and if so, notify state and
local police
Description of injuries and whether medical attention is
required
Number of students on board
Whether or not emergency vehicles are needed
Gather the required information for the accident report card,
including:
Name, address, and driver’s license number of other drivers
involved
Insurance company name and policy number
Name of investigating officer and agency
Distribute courtesy witness cards to any potential witnesses
Refer all insurance coverage questions to risk management
Assist law enforcement officials as necessary
At the return to the customer service center, give a complete
report to the supervisor
In accordance with all local laws and company policy, the
local manager/supervisor must arrange for the administration
of a drug and alcohol test on the vehicle driver.
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11 Safety Audit and Management Checks
All areas of our business are subject to safety auditing and
management checks. Safety audits are completed by area directors
of safety; results are then analyzed and recorded by our local teams
and local safety committee.
SAFETY AUDITING
Our audits give us the assurance that standards for safety are
delivered according to requirements, and that the requirements are
effective and appropriate. Auditing provides a basis for updating our
safety management requirements to reduce risks in our business.
Where there are unsafe or potentially unsafe working practices or
conditions, these checks provide an excellent means for taking
immediate corrective action to reduce risk. Management checks are
mandated at all levels, providing a key component of safety
performance monitoring in all locations.
SCOPE AND APPLICATION OF REQUIREMENTS
Our standard establishes minimum requirements to be applied at
our locations to ensure safety audits and management checks are
undertaken in a consistent, rigorous, and effective manner. Audit
and management checks in this standard cover activities carried out
by our employees and our contractors, and include three tiers of
audit:
Management checks – Regular checks carried out by
management to ensure day‐to‐day activities are being
conducted safely and in accordance with standards, policies,
working instructions and procedures.
Internal audits – Conducted in each customer service center
by functionally independent auditors, e.g., area director of
safety to check compliance with implementation of standards
and policies.
External audits – Commissioned to provide an independent
review of the implementation and effectiveness of safety
management policies. Audit reports are provided to us for
review.
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12 Safety Validation of Change
We recognize that changes to your district’s transportation services
may introduce or increase safety risks if not carefully managed.
Managing risks associated with change involves determining the
level of safety required, any change process that may need to be
implemented and auditing for control.
OUR SAFETY COMMITTEE
Each company facility will have an established safety committee – typically six
members including a member of the driver management staff, a maintenance
supervisor and a minimum of four drivers. Members meet monthly and when
needed to review accidents or injuries in a timely manner. Safety assessment
and auditing discussions will be kept on file at the facility for review by the area
director of safety and area management. The safety committee assesses and
audits accidents and injuries by:
Detecting and eliminating unsafe conditions, practices, procedures and
policies
Reviewing all motor vehicle accidents, determining cause and
recommending prevention measures with the direction and assistance of
SVP Safety and legal counsel if deemed necessary
Reviewing all employee work‐related injuries or illnesses, determining
cause and recommending prevention measures
Conducting regular safety inspections of the facility
Identifying physical hazards in the service area
Promoting safety awareness
Acting as role models through strict adherence to company safety
policies and procedures
Assisting the local management staff with the facility safety
communication program
Soliciting feedback and suggestions from employees and making
recommendations to management on safety and training issues
Recommending safety incentive programs
Recognizing safety accomplishments
Safety Committee Training
The area director of safety assists with instruction. Training topics may include:
Determining accident/injury root cause
Safety incentive programs
Safety communication programs
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Facility safety inspections
Hazard identification and correction
Safety policies and procedures
Group dynamics
OCCUPATIONAL SAFETY AND HEALTH ACT
COMPLIANCE (OSHA)
Per OSHA requirements, we provide our employees with a workplace free of
recognized hazards that have the possibility of causing an injury. We are
committed to providing a safe work environment and to complying with all
governmental safety regulations. Our safety programs and efforts comply with
the following OSHA requirements:
Provide well maintained tools and equipment, including personal
protective equipment.
Provide training on hazardous communications, bloodborne pathogens,
lock out tag out, accident investigation, safety committee development,
etc.
Maintain proper documentation of training to ensure training is current
and provided on a regular basis.
Conduct regular workplace safety inspections to identify potential
hazards and to develop corresponding action plans to remedy any issues.
Report within eight hours to OSHA any accident that results in a fatality
or within 24 hours the hospitalization of one or more employees.
Maintain an OSHA 300 log at each customer service center, updating as
needed. Post the log in each customer service center according to
required timelines.
Each customer service center will post the OSHA poster that informs
employees of their rights and responsibilities, and ensure that employees
are knowledgeable in communicating safety issues to local management
so they can be corrected in a timely fashion.
In addition, our team of area safety directors and corporate safety staff analyze
all injuries to develop safety programs in various areas including slip, trip, and
fall prevention and safe body mechanics.
AREA AND CORPORATE SUPPORT
Certified Safety and Health Management (CSHM)
Credentials
All of our area safety directors have or are in process of receiving the Certified
Safety and Health Management (CSHM) certification, the only “safety
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management” designation that is fully accredited by the Council of Engineering
and Scientific Specialty Board. The CSHM certification is by the Institute for
Safety and Health Management (ISHM), founded by the National Safety
Management Society as the credentialing organization to establish professional
standards.
Employee and Management’s Shared Safety
Responsibility
Our employees have the responsibility to ensure their environment is safe for
themselves and for the safety of the children they transport; we take injury
prevention very seriously. We give a
thorough training program for new
employees along with ongoing
training through monthly safety
meetings. We maintain each
employee’s focus on safety through
posters, daily safety messages and
contests.
Cooperative Effort
We preserve and improve our safety
record through a cooperative effort
between supervisors and
employees, and between colleagues
at all levels to contribute to safe
working conditions and accident‐
free performance. Our area safety
directors and corporate safety staff
meet monthly to review trends,
discuss initiatives, and provide
training and share ideas and best
practices between customer service
centers throughout the organization.
Our safety professionals provide
support for each customer service
center in the following areas:
Training and developing
managers and supervisors
Promoting safety and developing company programs
Safety is one of our five
core values and everyone
who works for us will know
what is expected of them.
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Conducting a bi‐annual safety audit
Improving loss prevention by minimizing risk
We routinely hold company‐wide safety conferences. This event allows our
general managers to interact with area and corporate support staff and to set
safety expectations for the following school year. Breakout sessions are held to
provide guidance on safety initiatives and reporting requirements.
Safety meetings provide important information such as reviews of accidents,
outlining steps to prevent future accidents of the same type, recognition of safe
drivers, suggestions for promoting safety and identification of potential safety
hazards. Attendance is mandatory; attendance at a make‐up session is required
for any missed meetings. Unexcused absences may result in corrective action
including termination.
Safety Inspections
Planned inspections assess implementation of safe arrangements on new or
current premises by confirming that hazards have not changed, specified control
measures are in place, there are no changes in the environment which could
adversely impact on risk and any unsafe acts.
Internal Inspections
We have developed a comprehensive inspection program requiring each
customer service center to conduct a monthly internal inspection; results are
documented on a facility safety inspection form and corrective action plans are
developed to address deficiencies.
Risk and Safety Management Inspections
Safety inspections will be conducted monthly by location management and at
biannually, by any member of safety management team. These inspections may
also be conducted by outside consultants or business partner vendors with prior
notification and authorization by risk and safety management. All safety
inspections are in compliance with DOT, OSHA and state school bus regulations,
along with our own policies at each operating location. In addition, we conduct
an annual review of all school bus legislative requirements to ensure we meet all
state laws, rules and regulations in each state of operations.
Executive Team Safety Tours
Members of our executive team visit customer service centers with the purpose
of discussing safety initiatives and performance. These visits are informal,
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providing an opportunity for the local safety team to have an open dialogue with
our executive team members about safety at each of our locations.
Inspection Reports
Inspections are recorded on the facility safety inspection form, including date
completed, name, location, and activities inspected. The location manager
maintains records of inspection schedules, checklists, reports, and monitoring of
corrective actions from the initial report to the final completion for audit
purposes. Inspection records are kept on file for two years.
NATIONAL SAFETY DEPARTMENTS AND
ADMINISTRATION PARTNERS AND ASSOCIATIONS
We continuously follow new safety initiatives, government safety training
seminars, and national safety groups. Below are a few organizations with whom
we are proud to be associated:
U.S. Department of Transportation
Federal Motor Carrier Safety Administration (FMCSA)
Occupational Safety and Health Administration (OSHA)
National Safety Council
National Association of Pupil Transportation (NAPT)
American School Bus Council (ASBC)
National Student Transportation Association (NSTA)
EMERGENCY EVACUATION PERFORMANCE
When emergency circumstances arise in our communities, we are fully prepared
to engage in the evacuation procedures. Our emergency action plan and safety
response guides were developed to train our employees on how to prepare,
react and assess post emergency situations. The following are some examples of
how our managers and drivers used their training and knowledge to lend
support in a real life crisis.
Hostage Training
West Bloomfield police lieutenant Mike Turner was shocked when he saw the
news story about an Alabama bus driver who was shot and killed while
attempting to stop a man from taking a student‐passenger hostage. Distraught
and concerned this same situation could occur in his small Michigan community,
Turner contacted our West Bloomfield CSC with an idea to raise community
awareness in relation to the Alabama incident. Turner realized neither the
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special response team (SRT) nor the students in West Bloomfield had ever
simulated hostage situations on an actual school bus and asked for help with
coordinating such an exercise.
On the day of the training exercise, three Durham drivers, posing as passengers
and a bus driver, helped simulate a hostage situation as an “armed perpetrator”
on the school bus “forcefully” took students hostage. With Durham employees,
students and school staff watching in awe, the SRT demonstrated how quickly
they can access the bus, rescue the hostages and take the perpetrator into
custody. To make the simulation as realistic as possible, the SRT used a flash‐
bang, broke windows of the bus and pried the service door open. After the
demonstration, officers answered questions from simulation participants and
onlookers. This training exercise was so successful Durham and West Bloomfield
police have begun discussing the possibility of making this an annual event.
Active Shooter Event Response
Shortly after receiving a phone call about police activity going on near the San
Bernardino CSC, Durham School Services learned of an active shooter situation
near the county building in close proximity to the facility.
A member of management contacted the California highway patrol (CHP) for an
update at which time Durham advised all units on route and those coming back
to the yard from their midday run to avoid the area and proceed to a park a few
miles from the location. Management, in following our emergency action plan
took steps to secure the CSC and satellite location a few miles away and advised
all employees to stay away from windows and doors.
Police and school district personnel contacted Durham requesting assistance to
help evacuate people from the county building. Four drivers volunteered and
were escorted by police, including officers in the buses during the evacuation
process. Durham School Services was in direct contact with CHP, the local police
department and the San Bernardino district office throughout the crisis event,
ensuring drivers, students and evacuees were safe.
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Employee Hiring
OUR STAFFING PHILOSOPHY AND WORK CULTURE
Durham School Services is not just another bus company. We differentiate
ourselves by providing the best service to our customers while providing the best
opportunities to our employees. Our approach is to treat both customers and
employees as partners where we work to deliver on long-term commitments
around goals, priorities and standards.
We know our employees are the key to our success, so we give them every
opportunity to develop and leverage their strengths. We provide employees with
the following:
Climate of trust and respect
Commitment to safety through employee screening, training, technology
and corporate support
Open door policy
Professional job-related training
Competitive wages and benefits
Career growth path
PREFERENTIAL HIRING
Durham will continue to hold hiring events for drivers and monitors at the hiring
event, stations are set up for each part of the interview process. Key stations are:
Welcome desk – Applicants sign-in and receive company literature.
Applications – Employee applications are completed along with other
necessary forms. We verify accuracy of the required documentation and
gather any other needed information.
Interview – All applicants will participate in a job-related interview with
the general manager, safety director or other key personnel.
Through effective employee screening,
continuous training, the use of
prevention tools and communicating
daily safety messages to our employees,
we continually strive to improve our
safety performance.
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ESI Assessment – All applicants complete our employee safety inventory
which assesses the applicant’s tendencies and attitudes towards safety.
Pre-employment screening – After a conditional offer of employment is
provided, all applicants will be scheduled for necessary employment
screenings which will include drug testing and physical examinations
(required by company policy and DOT standards). Additional screenings
may be required by the state including fingerprinting.
Check out – We verify all information is accurate, discuss next steps and
answer any remaining questions.
From here, one of our project managers will assume responsibility for
completion of the transition, ensuring that every task or item listed in the
transition plan is completed on schedule.
NEW HIRE AND FULL-TI ME POSITIONS
Applicants who are interested in our full-time opportunities will complete an
application and submit a resume that will be reviewed by the appropriate
supervisor and recruiting team. Additional steps will include a behavioral -based
interview and conditional offer of employment and completion of necessary
background checks per company policy and state requirements. New hires are
then placed into appropriate training and orientation sessions.
All screening and assessments comply with federal, state and local regulations.
RECRUITMENT
Driver Selection and Performance Criteria
We have expert driver recruiters to staff our operations at or above required
levels at all times. Our recruiting professionals’ research market driven salaries
from local and surrounding communities, including salaries from other industries
which may compete for front line employees and uses this key information to
ensure our salaries remain competitive in
the market.
To ensure we are always properly staffed,
all locations have access to our
comprehensive online recruiting toolkit
named ADORE (Attract, Decide, Onboard,
Retain and Engage). This toolkit includes
templates, plans, videos, marketing
materials and best practice samples of
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how to effectively recruit our most important resource – our Drivers.
Our corporate recruitment team will partner with local operations staff to
develop a comprehensive staffing campaign, including appropriate print and
online advertising, promotions with local vendors, and various other techniques
customized for your community. Working closely with the local management
team, we use a variety of recruitment techniques to attract employees from your
local area:
Community-based organizations including PTAs, churches, government
agencies and local chamber of commerce groups
Print and radio advertising in local media
Advertisements at retail locations, community centers, retirement
residences and veteran groups
Onsite advertisements at local customer service centers
Unemployment offices and various job training programs
Direct mail to area households
DRIVER SELECTION
In support of our commitment to safety, we meet or exceed all required federal
and state mandates for school bus transportation. The depth of our practice for
checking employee criminal backgrounds, motor vehicle records and work
history sets us apart from our competitors, both in the work environment we
create and in the service we provide.
HIRING REQUIREMENTS AND POLICIES
We use an Applicant Tracking System (ATS) to hire all driver, monitor,
maintenance and staff employees. Taleo allows us to drive a consistent hiring
process that complies with all employment legislation. This ATS also allows us to
evaluate our hiring effectiveness and provides us with key metrics to ensure we
continually improve our overall recruiting efforts.
Each new candidate must go through our pre-employment qualification
screening. We have high expectations for our employees and look for the best to
serve your district. We use a third party vendor, HireRight, an industry-leading,
hiring process management and compliance company, to ensure the background
checks, drug testing, DOT checks, physicals, driving records and other mandated
background information is thoroughly screened for the most qualified
candidates.
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Driver Qualifications
The following are qualifications for employment as a driver with our company:
At least 21 years old and have had a valid driver’s license for at least
three years
Complete an employment application, including acceptable employment
references
Participate and successfully complete a structured, behavioral-based
interview
Score acceptably on the employee safety inventory (ESI)
Possess an acceptable motor vehicle report (MVR) (driving record
abstract)
Submit to and pass a background check
with no criminal convictions for sex,
drug, violent offenses or felonies
Complete a physical examination
Pass any additional state or locally
required driver qualification checks
(fingerprinting, child check registries,
etc.)
Successfully complete our company’s
driver training program
Satisfactorily pass a behind-the-wheel
evaluation by designated evaluators
Secure a commercial driver’s license
with passenger endorsement
Be properly licensed to operate a
school bus in the state of employment
Bus Monitor Qualifications
The following are qualifications for employment as a bus monitor with us:
At least 18 years old
Complete an employment application, including acceptable employment
references
Pass a pre-employment drug test and physical examination
Complete our training program and obtain any applicable state training
certifications
Pass a criminal background check
Satisfactorily demonstrate job competency through an in-bus evaluation
by designated evaluators
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Medical Assessments
As a condition of hire, we require applicants for driving positions and non -driving
safety-sensitive positions, e.g., mechanics and bus assistants, to undergo medical
examinations to ensure they are physically fit for the job for which they have
applied. At a minimum, medical assessments are given:
At the driver and monitor selection stage
Every two years for drivers
Annually for drivers over the age of 65 where state and local laws allow
frequency of medical assessments to be based on age
Motor Vehicle Record Check
We review each applicant’s and employee’s current motor vehicle report. At a
minimum, applicants and employees in driving positions must meet the
following standards for driving records:
No driving while intoxicated or driving under the influence for at least 10
years
No homicide, manslaughter or assault arising out of the operation of a
motor vehicle
No major violations within the past 36 months:
Failure to stop at the scene of an accident (hit and run)
Driving while license is suspended or revoked
Possession of opened container of alcoholic beverages
Reckless driving
Speed contest, drag racing or attempting to elude an officer of the law
Speeding ticket for driving more than 15 miles per hour or more over the
posted limit
Annual Review of Driving
Record
Driving records for each employee who
drives a company vehicle must be obtained
and reviewed annually. Driving records may
be reviewed more frequently as required by
state law or contract. As part of the review,
the driving record is signed and dated by a
supervisor and the employee.
We meet or exceed all
required state
mandates for school
bus transportation.
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Drug and Alcohol Testing Programs
Our drug and alcohol testing program has been created to protect our
customers, the public, and our employees. It mandates discipline up to and
including termination. This program is intended to comply with all applicable
state and federal regulations governing workplace anti-drug and alcohol abuse
programs in the transportation industry.
Our third party vendor, HireRight, has assigned a medical review officer to
perform employee drug and alcohol testing mandated by the U.S. Department of
Transportation (DOT) in 49 CFR Part 40, “Procedures for Transportation
Workplace Drug and Alcohol Testing Programs.” Drugs are prohibited in the
workplace by “The Drug-Free Workplace Act,” located in 20 CFR Part 29.
Accordingly, there are two specific drug and alcohol testing procedures outlined
in our company’s drug and alcohol prevention program; we include DOT
procedures and company procedures. The DOT procedures apply to employees
and job applicants in safety-sensitive job functions, including all drivers and
other employees who may operate commercial motor vehicles or perform
safety-sensitive functions.
Under the DOT procedures, testing will be conducted in the following instances:
Pre-employment
When a driver is involved in an accident that results in any of the
following criteria:
➢Fatality
➢Bodily injury to any person who, as a result of the injury, immediately
receives medical treatment away from the scene of the accident and
our driver receives a moving violation citation within eight hours of
the occurrence
➢One or more vehicles incurring disabling damage as a result of the
accident, requiring the vehicle to be transported away from the scene
by a tow truck or other vehicle, and our driver receives a mo ving
violation citation within eight hours of the occurrence
Random testing. The DOT requires 50% of employees performing safety -
sensitive functions to be tested for drugs; and 10% tested for alcohol
annually; we exceed this requirement by randomly testing 55% of all
employees performing safety-sensitive functions for both drugs and
alcohol annually
Any time there is reasonable suspicion of use
When an employee performing a safety-sensitive function returns from a
drug and/or alcohol treatment program, in which the employee would
also be subject to follow-up testing
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If circumstances do not warrant testing under DOT procedures, then the
company’s procedures will be used as the secondary standard. Under the
company’s procedures, testing will be conducted in th e following instances
unless otherwise prohibited by state law:
Post-accident, for any employee involved in the following:
➢Preventable street motor vehicle accident
➢Preventable third-party injury
➢Work-related injury or illness
➢Any time there is suspicion of drug or alcohol use
When a supervisor, manager or company official questions an employee’s
fitness-for-duty
When an employee returns to work after a leave of absence of 30 days or
longer
When a safety-sensitive employee returns from a drug and/or alcohol
treatment program, in which the employee would also be subject to
follow-up testing
Background Check Policy
We obtain criminal background checks, which may include fingerprinting, to
comply with applicable state and federal laws, as well as company policy and
district standards. An applicant will not be denied employment based solely on
the grounds of a conviction or guilty plea for a criminal offense. The type of
offense, the date of the offense, and the relevance of the criminal
conviction/guilty plea to the position applied for may be considered in the
employment decision. Before any background check is run, we require each
applicant to complete and sign a disclosure and authorization form to give
permission to check their criminal and driving records. Prior to being disqualified
from employment, the applicant must be given a pre-adverse action letter which
provides instruction on how to view the information contained in the criminal
and driving record check.
Education Verification (All Non-Driving Positions)
Education is verified before an offer of employment is extended. For eligibility,
all information must be verified with no discrepancies. A candidate will be
considered ineligible if there is significant discrepancy in the major course of
study or if the candidate did not complete the education component but
reported it as being complete. Candidates are given the opportunity to provide
records to prove attendance or completion.
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Employment Verification (All Non-Driving Positions)
Prior employment is verified before an offer of employment is extended.
Verification is limited to the preceding three years of employment or three
previous employers. For eligibility, all information must be verified with no
discrepancies. A candidate will be considered ineligible if there is a significant
discrepancy in the title or responsibility documented.
Employee Safety Inventory (ESI) Assessment
In addition, each driver applicant must successfully complete our employee
safety inventory (ESI), an assessment tool that measures the employee’s attitude
towards safety. Drivers who possess the proper attitudes toward safety and
accident prevention will be less likely to engage in unsafe behaviors on the job.
On-the-job accidents can result in lost work time, increased insurance rates,
workers’ compensation claims, disability payments, civil suits and lowered
employee morale.
Perhaps the most important selection criteria are
the disposition and personality traits the candidate
demonstrates during the interview process. We
know people are the key to everything we do. We
encourage our interviewers to ask themselves,
“Would I feel comfortable letting this person drive
my children?” If the answer is “no,” the person is
not hired. Simply put, when you hire great people
and surround them with a positive culture, you
deliver excellent service. If the structured interview
does not indicate the person has the commitment
and desire to work with young people, they will
not be hired.
Hiring Disqualifications
An applicant may be disqualified based on the following criteria:
Unsatisfactory driving record or accident history
Convictions for sexual offenses of any nature (felony or misdemeanor)
Convictions for drug possession, use, trafficking or manufacturing
Convictions for assault or battery
A pattern of misdemeanor convictions
DUI within the past 10 years
Any felony conviction
Receives a “not recommended” result on the ESI assessment
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Failure to meet age and legal work authorization requirements
An applicant is similarly rejected if he or she has a poor work history with
previous employers or if he or she misrepresents information on the application.
Failure to pass the physical or pre-employment drug screen is also grounds for
rejection.
State Laws
Where a state law specifically prohibits a component of the criminal background
checks policy, that state law will be followed.
NEW HIRE PAPERWORK
Every new applicant must complete new hire
paperwork to be kept on file with our
company. New hire paperwork complies with
all federal, state and local mandates. New hire
paperwork consists of, but is not limited to:
New hire form
Employee handbook acknowledgment
Corporate confidentiality and privacy
policy
W-4 form
Corporate personal appearance policy
NELLC contact list
Form I-9 employment eligibility
Direct deposit
Information security policy
Recordkeeping
Each location is required to keep employee records on file per federal, state and
local mandates. Employee records are kept confidential, released only to persons
designated and authorized to view, compliant with all laws and regulations, and
consistent with our policies. Active employees have the right to review
information in their employee file in the presence of a supervisor or manager.
ORIENTATION
A formal orientation program is held at all locations and includes general
information about our company, opportunities for development, key company
guidelines and the employee handbook. Supervisors ensure that each new
employee participates in the program and receives the necessary information
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and training to acclimate to their new positions. During the employee’s first 90
days on the job, the supervisor will assess the employee’s ability to get along
with others, punctuality, attendance and other indicato rs of job success. During
this time, employees are encouraged to meet with supervisors to set
performance goals and to discuss any questions or concerns.
Orientation Checklist
Supervisors are responsible for familiarizing new employees with their local work
environment during the first few weeks on the job.
Company and Job Information
Company mission and values
Tour of work area, introduction to staff
Function of work group and of job, interdependence of job functions
Explanation of responsibilities
Levels of supervision and management
Availability of supervisor for questions
Work habits (promptness, appearance, etc.)
Safety guidelines
Reporting accidents, work injuries or hazardous situations
Internal and external customers
Equipment and supplies
Guidelines and Procedures
Work schedule
Attendance and punctuality guidelines
Business confidentiality
EEO guidelines
Harassment guidelines
Professional conduct guidelines
Meal and break periods
Drug and alcohol guidelines
Smoking rules
Use of telephone and personal calls
Rules for parking personal and company vehicles
Time reporting
Time off (holidays, vacations and sick leave)
Notifying supervisor of lateness or absence
Supervisor’s telephone number
Promotions and job posting
Personal appearance and uniforms
Safety equipment and guidelines
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Location of entrances, elevators, restrooms, lounge or eating area, fire
exit, storm shelter and facilities for disabled
Salary and Benefits
Method and frequency of pay,
payroll periods and deductions
Overtime
Benefit plans
Performance feedback and salary
review process
LAW AND POLICY
COMPLIANCE
Upon hire, each employee will be
subjected to all federal and local laws,
rules, regulations and requirements, as
well as company policies and procedures
outlined in our employee handbook. All
employees are required to sign,
acknowledge and conform to these rules.
Compliance with All Applicable Laws
We will comply with all federal, state and local laws applicable to providing
student transportation services for the district. This includes maintaining the
requisite licenses, permits, certifications, ratings or other requirements for
operation of the business.
Employee Training Programs
Our employee training programs prepare our employees to deliver the safest
and most reliable service in the student transportation industry. Each
department has specific training that focuses on the needs of both external and
internal customers. Each employee is expected to pass all required instructional
materials and to meet or exceed qualifications as outlined by local, state and
federal regulations. Our customer service centers receive unmatched support
from a team of safety and training professionals consisting of both region and
corporate resources.
We offer new hire and continual training courses designed for:
Certified instructors
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Drivers, monitors and dispatchers
Mechanics
Managers
New drivers must complete rigorous training courses that average 40-44 hours
of classroom and behind-the-wheel training. Dispatchers and monitors are
required to pass the driver training classroom curriculum, and if applicable,
dispatchers will continue our behind-the-wheel training and CDL licensing for
driver certification. Other training programs incorporate mandatory mechanic
certification and also an incentive for ASE certification. We require all
management personnel to attend our annual management training courses
taught through our National Express University (NXU) program. Every employee
is also required to participate in annual refresher training and to attend our
safety meetings.
CERTIFIED INSTRUCTORS AND TRAIN-THE-TRAINER
PROGRAM
We go to great lengths to ensure our own trainers are
certified and skilled to train. Area safety directors and driver
trainers must complete a four-day S.T.A.R. (Safety Training
Alleviates Risk) academy driver training course. Through this
certification program, participants receive comprehensive
training in adult learning styles, facilitation techniques, how
to teach using STAR classroom and behind-the-wheel curriculum. To ensure
application of learning, the participants take part in demonstrating newly
acquired or enhanced skills in simulation activities in the classroom and with
practicing key driving skills in a closed course. Each customer service center is
equipped with the proper certified trainers who have passed this extensive train -
the-trainer course. Once certified the trainers are required to participate in
Our drivers are the
best trained in the
business.
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We have more than 16
training modules covering all
aspects of driver training.
recertification every three years. This ensures their skills are up-to-date with the
latest in instructional techniques and offers continued one -on-one development
of their competencies in training.
DRIVER, MONITOR AND DISPATCHER TRAINING
PROGRAM
We understand the key to providing safe transportation is to provide great
employees. The right attitude, the best training, and most of all, possessing the
highest standard of care for the students are critical s uccess factors of our
training. Our safety training program, S.T.A.R., has been developed specifically
for us to ensure our customers are provided with the best skilled drivers and
monitors. This program emphasizes current safety prevention tactics, proper bus
inspections, student management and the extra attention our special needs
riders deserve. Monitors are
required to participate in the
classroom training program with
emphasis on safety basics,
intersection, danger zones and
student management. Since many
dispatchers began as drivers,
those who retain their CDL license
are also required to participate in
all driver classroom and behind-
the-wheel curricula.
Classroom Training
Our classroom training is 20-30 hours of in-depth material to
prepare our drivers and monitors for the safest driving
practices. The delivery of the curriculum incorporates
various instructional methods. We use lecture, digital video
device courses, classroom discussions, simulations and assessments to assist
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with the understanding, retention and application of the training content.
Behind-the-Wheel Training
Our behind-the-wheel training course gives each driver the opportunity to apply
classroom principles to real-life situations in a controlled environment. Since we
operate several different types of buses, every driver must be familiar with the
bus type and the location of all controls and gauges on the bus he or she will be
operating. Drivers must also know where, emergency equipment and emergency
exits are located on the bus and how to operate the devices. In addition, the
driver must know seat belt operations, seat adjustments, lifts and tie-downs,
types and locations of mirrors, and other specifics such as vandalock, glow plugs
and choke. Behind-the-wheel training ranges from 20-22 hours. Immediate
feedback is provided to compliment or improve the driver’s skills during this
time.
LLLC Defensive Driving™
LLLC driving principles educate drivers on how to avoid accidents and to always
be prepared for any traffic situation. These principles consist of:
Look Ahead
Drivers are trained to look 15 seconds ahead of where the bus is at any given
point in time. By always using the Look Ahead principle, drivers can identify
potential hazards early enough to react and safely make adjustments.
Look Around
Drivers must take in the entire scene when driving. Drivers are taught to Look
Around for other cars, pedestrians and fixed or moveable objects on or near the
road, especially when making a turn.
Leave Room
Drivers learn to ideally Leave Room on all six sides of the bus – in the front, the
rear, on each side of the bus, and above and below the bus. This will help to
maintain and monitor the space in front of the bus by keeping an adequate
following distance. Techniques are taught for tailgating vehicles, highway driving
and low clearance overheads.
Communicate
Drivers are taught to use headlights, brake lights and turn signals to
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Communicate their intentions. Drivers must use signals before turning or
changing lanes and to allow at least four flashes before taking any action.
First-Aid Training
Our first-aid policy is communicated during driver training and is reinforced
during safety meetings. When a medical situation arises, the driver must contact
dispatch immediately so the emergency medical personnel can be contacted and
dispatched to the scene. Each facility and bus is equipped with a bodily fluid
disposal kit. This kit contains items such as latex gloves, eye shield/face mask,
apron, powered absorbent material, scoop and scraper, disinfectant, paper
towels and biohazard disposal bags with twist ties.
We have a policy for administering EpiPens® that includes additional training and
parental sign-off. We offer this service as an option to customers who specifically
request it and agree that the policy is right for its students. We will be happy to
discuss our policy further upon interview or award.
Bus Safety and Student
Management Training
One of the most important aspects
of our training program is student
behavior management. For the
safety of all passengers and for any
interaction we may have with the
public, our drivers are trained to
deal with problematic behavior
that may put others at harm.
BUS SAFETY
We will instruct K-3 students on proper entry and exit of the bus, emergency
evacuation techniques, and general school bus safety through live
demonstrations, videos and educational materials. These fun, instructional
games are also available on our website. Throughout the year, our education
programs focus on safety around the bus “Danger Zone,” emergency
evacuations, and safe riding procedures.
We are active participants in National School Bus Safety Week, held every
October. We travel to various areas and teach children about school bus safety
with the help of “Pride,” our labrador retriever mascot. We conduct 30 -minute
shows to educate students from kindergarten to the third grade. Our
transportation professionals are also available to speak at classroom
presentations or community organizations.
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PREPARING DRIVERS ON PROPER STUDENT CONDUCT AND CONTROL
Our goal is to safely and comfortably transport students to and from school, on
time, and ready to learn. We know this part of the day is important to children,
especially young children, and that what happens on the bus can make or break
the rest of the day. Understanding the children and their needs helps drivers to
handle situations which may arise on the school bus. Drivers are tau ght to be
courteous and to always be in control. Drivers set school bus boundaries through
initial authority recognition and by building relationships with students based on
mutual respect.
Courtesy is Contagious
The power of a smile cannot be over emphasized. Drivers are trained to be
welcoming and to acknowledge each child by name, to help set a positive tone
for a comfortable school bus ride.
Dealing with Negative Behavior
Durham will follow the district’s discipline procedures, however if there is not a
procedure in place, we recommend the following approach.
Our drivers are taught to never allow bullying, sarcasm, or put downs by other
students. We will always follow your district’s policies for dealing with
problematic issues, while following our own basic standards for a safe bus ride.
Our drivers are trained to be professional and to be positive at all times, never
displaying negative behaviors or facial expressions. The same way courtesy is
contagious, so is a negative demeanor.
Addressing Problems and Discipline Procedures
Our drivers are trained to not issue challenges or ultimatums, but rather to
follow a four step approach for progressive discipline. Any action a driver may
take requires a report submitted to his or her
supervisor.
1st infraction – Verbal warning.
2nd infraction – 2nd warning and ask school
to notify the parents of the incident.
3rd infraction – 3rd warning and
recommend that riding privileges be
suspended until school meets with parents.
4th infraction – 4th warning and
recommend temporary or permanent
removal from the bus.
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Severe infractions will be dealt with on a case-by-case basis in conjunction with
the school district’s policies and with school officials. We don’t want to take
away transportation privilege; however, there are instances where a child’s
behavior causes a serious safety problem for the other children and that child
must be removed from the bus. We will consult with your district before any
suspension actions are taken. When a suspension of privileges is recommended,
we give the child’s parents time to make other arrangements for that child to be
transported to school, and we will try to accommodate that child until those
arrangements have been made.
Passengers Other Than Students
No riders except our personnel or school district personnel are allowed on the
bus without prior approval by the local manager. An employee’s pre-school age
children/grandchildren may ride the bus if the terms and conditions of our
employees’ children/grandchildren ride along policy are met.
Refusal to Transport a Student
A driver may not refuse transportation to a student unless there is a clear and
present danger to others, e.g., a student carrying a weapon.
Release of Students
Once students have boarded buses at the school, they may not be released to
anyone other than school district personnel or at their regular stop unless prior
permission is given.
MY CHILD CHECK POLICY
Drivers and bus monitors must complete a
thorough check of the bus for children at the end of
each route and prior to leaving the bus at any time.
Failure to comply with this policy will lead to
disciplinary action; if a child is left unattended, the
driver and bus monitor (if present) will be
terminated.
Each driver and bus monitor sign a pledge annua lly
committing their responsibility to safety by
completing a thorough child check at the end of
each route and prior to leaving the bus at any time.
We use Zonar®, which is equipped with child check
technology. Zonar® includes an RFID tag in three locations of the bus to ensure
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drivers conduct mandatory child checks at the end of each route.
SPECIAL NEEDS TRAINI NG PROGRAM
Our business is devoted to special needs transportation; today, we are
recognized experts in this area. We hire people with the integrity, patience and
sensitivity necessary to be a positive influence in the lives of children with special
needs. Transporting students with special needs presents unique challenges to
our drivers; we have developed a customized training curriculum for these
drivers. All drivers and aides who provide transportation for special education
students must first complete our regular training program before beginning the
special needs program.
The seven DVD training program includes:
Legislation overview
Transportation challenges
Types of special needs
Lifts and mobility devices
Securement
Emergency evacuations
Balancing needs
The training covers the logistics of student transportation and also focuses
heavily on behavior management and the reasons behind the behavior. In one
activity, each trainee sits in a wheelchair while it is put on the lift and
transported. Exercises like this help drivers to put themselves in the place of the
children they serve, experiencing the world from the perspective of a child with
special needs. Additional classes on working with visually impaired, deaf, autistic,
and wheelchair-bound students are available as required by student needs.
Special needs drivers can also meet with each child’s parents before school starts
to ensure they have adequate insight into the individual need s of each child.
We view transportation as an
important part of each special needs
student’s educational program;
learning about each student’s
particular needs helps us to provide
service at the highest levels possible.
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Classroom Training Objectives
After completing the classroom portion of this program, drivers and aides will
have an understanding of the following:
Rights of special education students
Special education student characteristics
Special education student management techniques
Behavior patterns of special education students
Procedures for special education student drop-off
Ambulatory special education student procedures
Procedures for transporting students using wheelchairs
Securement procedures for student equipment
Emergency procedures
Practical Training Objectives
Before transporting special needs students, drivers and aides must have hands-
on, practical experience in the following areas:
Ambulatory loading, securement and unloading
Securing student equipment
Wheelchair loading, securement and unloading
Emergency evacuation
This program takes three hours to complete, including classroom instruction,
practical training and completion of the written exam.
Driver Evaluations
All drivers and participating dispatchers undergo a
behind-the-wheel evaluation at least once per
school year and if involved in a motor vehicle
accident. Drivers are given the opportunity to
discuss their evaluations with the training supervisor
or general manager. If warranted by the evaluation,
retraining is assigned and conducted.
In-Service Training
In order to remain qualified as one of our school bus
drivers, all drivers must participate in at least 10
hours of in-service training per school year. This can
be accomplished through attending mandatory
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safety meetings, special driver seminars and workshops.
Topics include:
Enhanced familiarization with school district
Pre- and post-trip inspections
Fire extinguisher instruction and demonstration
Breakdown procedures
Evacuation procedures
Defensive driving techniques
Accident procedures
Operation lifesaver (railroad crossing procedures)
Mirror use, backing and turning point set-up
Student management
Student safety awareness
Winter driving techniques
Safety competition practice (classroom and behind-the-wheel)
Post-accident retraining
Rules and regulations for loading/unloading
MANAGER TRAINING AND DEVELOPMENT
National Express University (NXU)
In 2014, we invested in a learning management system (LMS)
which houses and tracks important training curriculums in the
areas of leadership, compliance, safety and technical training
for all our full-time staff members.
In 1994, we became one of the first school bus transportation companies to
implement a formal management training program. This training program
consists of several phases. First, new general managers at each location
participate in a comprehensive six month GM onboarding orientation session.
Second, each year, we provide an annual in-person regional training forum that
includes all management and supervisory staff. Third, for newly selected site
supervisors (on the job between 30 to 120 days), we require participation in an
onsite four day manager orientation. This session includes discussions and
training topics that vary from orientation to operational duties, such as customer
service, software applications, COMPASS - our proprietary dispatch and payroll
platform, and recordkeeping. Through presentations, scenarios, activities,
testing, peer learning, focus group discussions and homework assignments,
managers learn the tools and resources needed to deliver the level of service we
promise to our customers. Finally, there is an online suite of courses compiled
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specifically for our first line supervisors called front line leadership, which
provides overall leadership theory to new leaders.
This learning event meets the core needs of new leaders with a focus on four key
areas:
Culture – Aligning customer service center operational behaviors and
actions to our vision and values and our mission of getting students to
school safely, on time and ready to learn®.
Organization - Showcasing the company’s structure from the local
customer service center level to support from our corporate
headquarters.
Results – Articulating and defining the company’s targets and goals for
managers to integrate strategic planning into how they make decisions as
it relates to their overall management of customer service center
operations.
Excellence – Committing to making service and processes better
throughout the company.
Online Performance and Learning System (OPAL)
OPAL is our company’s 24-hour virtual coach and provides immediate answers to
a manager’s day-to-day challenges and guidance for long-term leadership
development. In 90 seconds, managers can search OPAL to get best practices,
tools and tips on how to manage over 500 leadership challenges.
In OPAL, managers can learn how to:
Manage a conflict at his/her local CSC
Give effective feedback and coaching
Conduct a performance improvement meeting with an employee
Create an individual development plan
Build or rebuild team/personal trust with others
Build a highly effective team
Continual training for our
management staff is just as
important as any other
training.
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Manage time better
Easily make improvements to any process
Become better organized
Improve verbal and written communication skills
Manage hundreds of other leadership and management challenges
All this and more can easily be found in OPAL. OPAL is a free 24-hour support
tool/resource for all managers and leaders in our organization.
Employee Retention
Durham’s total compensation program has been
designed to retain the current driver workforce and
to attract prospective employees. We offer
competitive driver wages, health, dental and a 401(k)
plan. We also believe in developing our employees to
grow with our organization. We also believe in
recognizing our employees who go above and beyond
their job duties with Enjoy the Ride, a program that
rewards those individuals for
outstanding performance.
BENEFIT PLANS
Full-Time Employees Plan
Durham School Services provides
company contributions toward medical
insurance through BlueCross BlueShield
(BCBS). There is a choice of three PPO
plans offering in-network and out-of-
network benefits; one of which is a High Deductible Health Plan (HDHP) offering
that includes a Health Savings Account. Employees have copays for office visits
and prescriptions, and pay deductibles and coinsurance for hospital services for
the non-HDHP plan offerings. The HDHP Plan requires that employees meet the
deductible before the plan pays and copays are only for prescriptions, everything
else is paid by coinsurance. Dental and vision insurance is available for purchase.
Additional benefits include:
Company-paid basic life and accidental death and dismemberment
Company-paid long-term disability insurance
Company-paid employee assistance program
Tuition reimbursement program
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Voluntary short-term disability insurance
Voluntary life insurance for employee, spouse and dependents
Voluntary group legal plan
Flexible spending accounts available for participation
Paid vacation
Paid sick time
Paid holidays
Retirement plan – matching 401(k) retirement savings plan (with
company match of up to 4%) vested immediately
Part-Time Employees Plan
Medical Coverage
Drivers and monitors have the option of the below:
Kemper MEC – This plan provides preventive and wellness benefits that
satisfy the individual mandate under the health care reform law.
Kemper Buy Up – Includes the KBA MEC plan plus a limited indemnity
benefit plan. The plan reimburses a set amount per service. Once the
employee reaches the maximums, no additional benefits are paid for the
plan year. The KBA Buy Up plan also includes a limited prescription
benefit.
Kemper Stand-Alone Rx
Additional Benefits Provided to Part-Time Drivers and
Monitors
Retirement plan – matching 401(k) retirement savings plan (with a
company match of up to 4%) vested immediately
Company-paid life insurance
Company-paid employee assistance program
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Tuition reimbursement program
Dental and vision insurance are available for purchase
Group legal plan available for purchase
Paid physicals, drug screens and alcohol screens
Outside charter work opportunity, where Durham owns the fleet, for
drivers for other contracts and non-school district customers, such as day
care centers, churches, summer camps, etc.
ENJOY THE RIDE PROGRAM
Our company strives to create an engaged workforce where employees enjoy
their jobs and feel appreciated for what they do. The Enjoy the Ride program
was built around our company’s vision and values and is designed to recognize
safety and excellence, develop our people, celebrate years of service to our
customers and encourage involvement in the community. The Enjoy the Ride
program drives engagement and retention for all employees.
EMPLOYEE DISCOUNTS
PerkSpot
PerkSpot is an online program that allows employees to find discounts and
rebates on goods and services from many of the best known brand names in the
U.S. and Canada. The PerkSpot site is updated daily with new deals and discounts
on clothing, home furnishings, jewelry, cell phones, travel and vacation
packages, and more. Discounts may range from 5% to 50% off retail value.
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EXHIBIT B
SCOPE OF SERVICES
FOR BUS EXCURSION CHARTER BUS SERVICES
SECTION 1. SERVICE DAYS AND HOURS
MOORPARK BEACH BUS
The Moorpark Beach Bus operates from 8:50 a.m. to 6:50 p.m. for approximately nine
(9) to ten (10) weeks from mid-June to mid-August. The current intent of the City is to
offer this service on Tuesdays, Wednesdays, and Thursdays. The public transportation
service included in this Scope of Service consists of a single vehicle service for the City
with nine (9) to ten (10) revenue hours per day. A school bus is usually adequate for
this service. Contractor shall provide service between various stops in the City and a
beach destination, such as Zuma County Beach in Malibu or Ventura Harbor in Ventura.
This shall be an unsupervised public transit service. One vehicle shall make two (2) or
more round trips each day of service in accordance with a published schedule.
Schedule adherence is important for this service. Contractor shall have the ability to
dispatch a secondary vehicle (“tripper bus”) in the event City requests additional
passenger capacity.
The City shall determine and set fares. Contractor shall charge passengers exactly as
specified unless notified by the City that there will be a deviation from regular fares.
CAMP MOORPARK & ADVENTURE CAMP
Camp Moorpark and Adventure Camp are summer recreation programs that typically
require one or two (1 - 2) buses Tuesday through Thursday for a ten (10) to eleven (11)
week period from June through August. Trips are taken by children ages 5-14. Trip
destinations include locations in Ventura, Los Angeles, and Santa Barbara counties.
This is a subscription service. Passengers register in advance with the City.
Passengers are supervised by City staff. The number of passengers can be up to
seventy (70) children and fourteen (14) staff. In some cases, the number of passengers
can be fewer and the City may request a smaller sized vehicle if available.
The City, at its sole option, may contract with more than one bus operator to expand or
reduce services during the term of the Agreement. The City, at its sole option, may
wish to expand or reduce these services during the term of the Agreement.
ACTIVE ADULT CENTER
Transportation from the Moorpark Active Adult Center to a local attraction such as a
museum or event site, typically within seventy-five (75) miles of Moorpark, and not
usually exceeding ten (10) hours from beginning to end. These are unsupervised trips;
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however, non-staff volunteers may be present to assist with boarding and disembarking
the bus.
SECTION 2. ROUTES
With the exception of the Moorpark Beach Bus, trips shall have one (1) point of origin in
the City, which shall be the Arroyo Vista Recreation Center at 4550 Tierra Rejada Road
for Camp Moorpark and Adventure Camp or 799 Moorpark Avenue for the Active Adult
Center. The Moorpark Beach Bus has approximately five (5) stops for boarding and
alighting in the City. All services usually have one (1) destination point.
The City reserves the right to adjust the routes, providing notice as indicated in this
Agreement.
In addition, Contractor agrees to perform the transportation services as requested by
the City and executed in the form of a Charter Confirmation attached hereto as
Attachment A (the “Services”). The Parties understand and agree that the Services
may be amended from time to time during the term by mutual written agreement of the
Parties.
SECTION 3. OPERATIONS
The Contractor shall be responsible for operation of the vehicles used to provide
services contemplated by this Agreement. The Contractor shall ensure at all times that
vehicles used for passenger conveyance shall be operated with due regard for the
safety, comfort, and convenience of the public. The Contractor shall be responsible for
complying with all applicable federal, state and local laws and requirements.
SECTION 4. CONTRACTOR VEHICLES
Contractor shall provide all necessary vehicles, including one (1) primary bus and at
least one (1) backup bus to ensure continuation of service in case of a breakdown of the
primary bus. All Contractor-supplied vehicles shall have less than 75,000 original
odometer miles and shall be equipped with a wheelchair lift (or ramp) and meet ADA
standards. The Contractor shall at all times be required to have a backup vehicle
available for use in the event that the primary vehicle is unable to operate. If the
primary vehicle does not include a wheelchair lift (or ramp) the Contractor shall be
required to provide a separate wheelchair accessible vehicle upon demand. For the
Moorpark Beach Bus program, the separate wheelchair accessible vehicle shall be
provided within thirty (30) minutes of discovering a passenger at a Beach Bus stop with
a wheelchair or similar mobility device. For Camp Moorpark, Adventure Camp or Active
Adult Center trips, the Contractor shall be notified at least twenty-four (24) hours in
advance if a wheelchair accessible vehicle is required.
In the event that the vehicle being used by the Contractor breaks down, the Contractor
shall provide a backup vehicle on site within one and one half (1 ½ ) hours.
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The primary vehicles shall have a minimum of twenty-five (25) bench seats and a
seating capacity of approximately seventy-five (75) children at three (3) passengers per
bench seat, and approximately fifty (50) adults at two (2) passengers per bench seat.
All vehicles must have storage for luggage. Air conditioning, large tinted windshield,
and passenger windows are desirable but not required. A late model school bus in
good condition may meet the criteria for vehicles.
City shall provide magnetic signs that are to be placed on the Moorpark Beach Bus.
Currently, the City has three (3) separate signs: “Moorpark”, “City Transit”, and “Beach
Bus”. The magnetic signs can be arranged to read “Moorpark City Transit Beach Bus”
along the external sides of the bus and separate “Beach Bus” signs are to be placed on
the external front and back of the bus. If Contractor’s bus has electronic sign display(s)
the electronic sign display shall be programed to display “Moorpark City Transit Beach
Bus” or an agreed upon alternative based on the number of characters that the
electronic sign can display at one time.
SECTION 5. MAINTENANCE
The Contractor shall perform the duties and accept the responsibilities set forth in
connection with the maintenance of the Contractor's vehicles used to provide services
under this Agreement. Contractor's buses, vans, school buses or other vehicles that
are used to provide services under this Agreement are referred to in this section as
"vehicles". The omission of a duty or responsibility herein shall not relieve the
Contractor of its obligation to perform such duty or accept such responsibility, so long as
it is usual, customary and generally accepted within the public transportation industry as
being an integral element of operating a fixed-route and dial-a-ride public transportation
system of a kind and character such as Moorpark City Transit.
5.1. Maintenance Facility: The Contractor shall provide and maintain an appropriate
fixed maintenance facility within a thirty-five (35) mile radius from the City. The
facility shall be equipped with all tools and equipment necessary for maintenance
of· vehicles in accordance with this Agreement. When out-of-service, vehicles
shall be stored at all times either within an enclosed, paved garage, or within a
paved, security-fenced outside storage area.
5.2. Daily Maintenance: The Contractor shall perform daily vehicle servicing on all
vehicles under this Agreement. For purposes of this Agreement, daily servicing
shall include, but not be limited to: fueling; check/add engine oil, coolant, water,
and transmission fluid; farebox vault pulling and replacement; wheelchair lift
check; brake check; light and flasher check; and checking all vehicle
performance defects reported by drivers to identify potential safety and reliability
items requiring immediate attention. The Contractor shall develop, implement
and maintain a written checklist of items included in the daily servicing of the
vehicles. The checklist shall be utilized and kept on file for City and California
Highway Patrol (CHP) review at any time during regular business hours. The
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checklist requirement may incorporate or supplement CHP required driver's pre-
trip safety inspections.
5.3. Vehicle Cleaning: The Contractor shall maintain all vehicles in a clean and neat
condition at all times.
The interior of the vehicles shall be kept free of litter and debris to the maximum
practicable extent throughout the operating day. Vehicles shall be swept and
dusted daily. Interior panels, windows, and upholstery shall be cleaned of marks
as necessary. The interiors of all vehicles shall be thoroughly washed at least
once per week, including all windows, seats, floor, stanchions, and grabrails. All
foreign matter such as gum, grease, dirt, and graffiti shall be removed from
interior surfaces during the interior cleaning process. Any damage to seat
upholstery shall be repaired at the end of each day. Ceilings and walls shall be
thoroughly cleaned at least once per month, or more often as necessary.
Destination sign interior glass shall be cleaned as necessary to maintain a clean
appearance and maximize visibility.
The exteriors of vehicles shall be washed as required to maintain a clean, inviting
appearance and in no event less than once per week. Exterior washing shall
include the bus body, all windows, and wheels. Rubber or vinyl exterior
components such as tires, bumpers fascia fender shirts, and door edge guards
shall be cleaned and treated with a preservative at least once per month, or as
often as necessary to maintain an attractive appearance. The bus exterior shall
be waxed once every six (6) months.
The vehicles shall be kept free of vermin and insects at all times. The Contractor
shall exterminate all vermin and· insects from the vehicles immediately upon their
discovery, utilizing safe and non-hazardous materials.
5.4. Preventive Maintenance: The Contractor shall develop and implement a
preventive maintenance program. At a minimum, the Agreement's preventive
maintenance program shall adhere to the preventive maintenance schedules and
standards of the industry, and shall meet the manufacturer's specifications and
be sufficient so as not to invalidate or lessen warranty coverage of the vehicles.
Adherence to preventive maintenance schedules shall not be regarded as
reasonable cause for deferred maintenance in specific instances where the
Contractor's employees observe that maintenance is needed in advance of
schedule.
The Contractor shall not defer maintenance for any reason without the prior
written consent of the City. The Contractor shall adjust the work schedule of its
employees as necessary to meet all scheduled services and complete preventive
maintenance activities according to the schedule. All parts used for preventive
maintenance shall be new and meet manufacturer's specifications.
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The City, at its own expense, may inspect the vehicle(s) to ensure that regular
preventive maintenance is being performed.
5.5. Vehicle Repairs: All repairs to the vehicles shall be performed by the Contractor
or by other vendors and suppliers and shall be included in the final Agreement
cost. Repairs shall include, but not be limited to, work to correct loss or damage;
adjustments due to normal wear and tear; and overhaul, rebuilding or
replacement of components. All required parts shall be new and meet
manufacturer's specifications.
Repair work shall be conducted as soon as practicable upon learning that such
work is required. The Contractor shall perform repair work expeditiously in
response to identification of problems by drivers or other staff members. The
Contractor shall assure the City that required repairs shall not be deferred
beyond a reasonable time.
The Contractor shall be familiar with vehicles and equipment warranties and shall
comply with all warranty provisions in the conduct of maintenance.
5.6. Vehicle Towing: In the event that towing of a vehicle is required due to
mechanical failure or damage, the Contractor shall be responsible to provide
such towing at the Contractor's sole expense.
5.7. Maintenance Records and Reports: The Contractor shall prepare, maintain, and
make available to the City, the CHP and/or such other regulatory agencies with
jurisdiction records and data relative to vehicle maintenance. Maintenance
records shall be maintained on all vehicles indicating all warranty work,
preventive maintenance, and repairs performed on each vehicle. All such
records and reports shall be prepared and maintained in such a manner to fulfill
any applicable state or federal requirements, as well as any needs of the City to
enable it to evaluate accurately the Contractor's maintenance performance and
the operating expense associated with the services provided under this
Agreement.
The City maintains the right to inspect, examine and test, at any reasonable time,
any vehicles used in performance of this Agreement and any equipment used in
the performance of maintenance work in order to ensure compliance with this
Agreement. Such inspection shall not relieve the Contractor of the obligation to
monitor continually the condition of all vehicles and to identify and correct all
substandard or unsafe conditions immediately upon discovery.
The Contractor shall prepare and maintain records and reports that shall include,
but not limited to, the following:
A. Daily vehicle inspection and servicing checklists.
B. Work orders for all maintenance inspections, warranty repairs and other
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vehicle repairs including materials, parts and labor consumed.
C. Roadcall reports, or work order, for each roadcall identifying date and
time, vehicle number, problem and mileage of vehicle.
D.Monthly summary of vehicle miles, vehicle miles since last preventive
maintenance inspection, a list of any vehicle repairs made, number and
length of time a backup vehicle was used, and vehicle roadcalls.
SECTION 6. DRIVERS
Drivers are required to possess a valid California Class “B” or “C” driver license for the
operation of the type of vehicles to be used by that respective driver. The Contractor
shall provide thorough training for all drivers for the proper performance of their duties.
Drivers shall also be thoroughly trained on the use of all equipment required under this
Agreement, including the Contractor's backup vehicles.
At a minimum, drivers shall be required to: wear an approved uniform of clean and neat
appearance, be helpful and courteous, ensure that fares are collected and deposited in
the farebox, assist senior citizens and disabled passengers, refuse rides to unruly
passengers, stay on schedule, obey all traffic laws, and enforce all City Transit
Passenger Rules/Contractor Passenger Conduct (Exhibit G). Drivers shall not smoke in
the vehicles or allow passengers to do the same.
City shall have the right, contingent upon the Contractor's personnel policy guidelines,
to ask for the temporary or permanent removal of any driver furnished by Contractor for
any reasonable cause (not to be construed as requesting removal from Contractor's
employment). Contractor shall submit a copy of its current personnel policy guidelines
with this Agreement and any amendments thereto. All drivers shall be employees of
Contractor and Contractor shall be solely responsible for payment of all employees'
wages and benefits. Contractor, without any expense to City, shall faithfully comply with
the requirements of all applicable laws with respect to employee liability, workers’
compensation, unemployment insurance and other forms of social security. Contractor
shall also be responsible for withholding of income tax at its source from employees’
wages and, furthermore, the Contractor shall indemnify and hold harmless the City and
the State of California from any liability, damages, claims, costs, and expenses of any
nature arising from alleged violation of such laws.
Contractor shall provide thorough training for all drivers for the proper performance of
their duties. Contractor must have a training program encompassing the National
Safety Council Defensive Driving Course. This program should also direct itself to
dealing specifically with transporting the elderly and mobility impaired. All new
employees shall receive proper training and instruction at the time of hiring and prior to
being assigned to the service. This training program must be described fully and
submitted to City for review with this Agreement for approval by the City.
The Contractor shall require pre-employment medical examinations, including drug and
alcohol testing, for all prospective drivers and other safety sensitive employees of the
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Contractor. Any person who has not successfully passed such an examination shall not
be permitted to operate a vehicle in any service performed under Agreement to the City.
Additionally, the Contractor must have an anti-drug program established for employees
under the congressionally mandated Drug-Free Workplace Act. The required anti-drug
program would include, in addition to the pre-employment testing, testing after an
accident, when there is reasonable cause, periodically, every two (2) years upon receipt
or renewal of the Department of Motor Vehicles Medical Examiner's Certificate, and
before returning to duty to perform sensitive safety functions after a positive drug test.
The Contractor shall comply with the Congressionally Mandated Drug-Free Workplace
Act of 1988, by providing certification that (a) the drug free workplace actions shall be
implemented, and (b) those actions are being/have been implemented.
SECTION 7. BUS OPERATION RECORDS AND REPORTS
The Contractor shall be required to maintain ridership and operations records for this
service as deemed necessary by the City.
The Contractor shall be responsible for submission of monthly service summary reports
to the City. These reports, to be submitted by the Contractor within fifteen (15) days of
the end of each calendar month, shall include, but not limited to, the following:
A. Listing of all vehicles in service.
B.Date, time, and length of time for any service disruptions.
C.Corrective actions taken for breakdowns and roadcalls.
D.A monthly summary of vehicle miles, vehicle miles since last preventive
maintenance inspection, a list of any vehicle repairs made, number and
length of time a backup vehicle was used, and vehicle roadcalls.
E.Total passenger counts by demographic category and fare (student, adult,
senior citizen, disabled, etc.) by day.
F. Passenger counts by payment method (cash, one-way ticket, and discounted
passes) by day.
G. Missed or abbreviated route trips; unusual incidents while on duty.
H. From time to time, at the City’s request, the Contractor shall record passenger
activity per stop.
SECTION 8. FARES
The Moorpark Beach Bus is a general public transportation service and passengers
must pay a fare. The Contractor shall collect fares in accordance with fare policies as
set by the City. The fares collected shall be recorded and submitted to the City each
service day along with the fare collection sheet for that day. Most excursion and
charters sponsored by the Recreation Division, such as Camp Moorpark, Adventure
Camp, and Active Adult Center will not have fares that the Contractor has to collect.
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SECTION 9. CONTACT INFORMATION
Contractor shall provide the City with emergency and after hours contact telephone
numbers and pagers that the City may use as necessary to communicate with the
Contractor after normal working hours.
SECTION 10. RADIO COMMUNICATION
The Contractor shall provide to the vehicles the necessary communication equipment to
allow for communication between the driver and the Contractor's maintenance facility.
The Contractor shall notify the City, at the first available opportunity, of any vehicle
breakdowns or other problems that may cause schedule delays.
SECTION 11. SPECIAL SERVICES
From time to time the City may wish to expand the hours or the days of services to the
community. With twenty-four (24) hours written notice, Contractor shall provide the
special service using the Agreement vehicles, at the regular hourly rate.
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ATTACHMENT A
Charter Confirmation
ITINERARY: The Contractor's driver will adhere to the following itinerary and provide the following Services.
Any changes must be approved by a Contractor representative and may result in additional fees charged to the
District. All itineraries are subject to review and approval by the Contractor. Contractor is not responsible for
fulfilling itineraries developed by the District, which indicate a time that the District expects to arrive at certain
locations after the initial pick up time.
Type of Trip: __ Single Trip __ Round Trip __ Multiple Destination
Pick Up Date: _______ Time ____ AM/PM Number of Passengers: ___ children
adults
Number of Buses: __ Type of Bus: _______ Air-conditioned: YIN Wheelchair Access:
YIN
(incl. storage)
From:
To:
Departure Date: _______ Time: ____ AM/PM
From:
To:
List any additional stops or destinations:
PAYMENT: Full payment is due fourteen (14) days prior to the scheduled Pick Up Date. In the event that the
scheduled Pick Up Date is less than fourteen (14) days from the date District schedules the Services, full payment, is
due at the time of reservation. The Contractor reserves the right to cancel the Charter Service Agreement for non-
payment. Deposit and payment must be made by credit card, cashier's check, money order or business check. Cash
will not be accepted. District will be charged any and all fees due to checks returned for Non-Sufficient Funds
("NSF"). A final invoice will be sent to District for any additional charges or overages after completion of the trip.
FEES: The District agrees to pay the Contractor the following fees:
Rate for Services $ __ (per vehicle, per trip)
Cancellation Fee
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Additional Charges
(parking, tolls,
entrance fees, etc.)
Cleaning Fee
$ __
$ __
The fees for the Services are subject to the itinerary above and any changes may result in additional fees. There will
also be a charge of$ per hour for any trip over __ _
ADDITIONAL CHARGES: The District shall be responsible for all parking expenses, tolls and park entrance fees
at time of service.
CANCELLATIONS: All cancellations must be made to the Contractor in writing. A fee of the lessor between
$500 or the value of this Agreement will be charged for any District no-show on the Pick Up Date. Cancellations
within twenty-four (24) hours of the Pick Up Date will be subject to any cancellation fee set forth above.
RESPONSIBLE PARTY: The District identifies the following person to be the primary point of contact who will
be available, if needed, during the charter trip.
District Contact Name Title/Position Phone Mobile
AUTHORIZED CONTACTS: The District identifies the following person(s) as additional authorized contacts as it
relates to the itinerary and Services.
District Contact Name Title/Position Phone Mobile
District Contact Name Title/Position Phone Mobile
District Contact Name Title/Position Phone Mobile
District's authorized signature below demonstrates full acceptance and acknowledgement of the terms and
conditions of this Charter Confirmation and the Charter Service Agreement between the District and the Contractor.
Authorized Signature Print Name/Title Date Signed
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EXHIBIT E
VEHICLE IDENTIFICATION FORM
VEHICLE INFORMATION
All Proposers shall provide the following information for each vehicle that the Proposer
proposes to use in this project. Proposers must submit photographs of vehicle exteriors
and depictions of interior seating configuration, to be attached to this form.
1. Primary or Backup Vehicle 31251 (Primary) 31358 (Back-up)
2. Vehicle Mileage 73 792
Date of Odometer Reading : 03/04/2020
3. Vehicle Type/Model/Manufacturer _ln_t_er_n_at_io_n_a_I T_r_an_s_it _________ _
4. DateofManufacture 09/2015 --'--------------~
5. Vehicle is (circle one):
6 . Passenger Seating Capacity
7. Gross Vehicle Weight Rating
8. E ngine/Transmission Type
9 . Overall Length
10 . Exterior Width
11. Interior Height
12 . Aisle Width
13 . Step Height from Ground
NEW
82
33,000
~ "Purchased New in 2015
Diesel/Automatic
42'
916 11
6 16 11
14"
15"
14 . Destination Signs (Describe Location and Functions):
N/A
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15. Wheelchair Equipment (Describe Type/Model/Manufacturer and attach
photograph):
None
16. Number of Miles and Hours on Engine and Transmission Since Last Overhaul (if
applicable):
73,792 No Overhaul
17. Tire Condition : (circle one)~
25
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EXHIBIT G
MOORPARK CITY TRANSIT RULES/
CONTRACTOR PASSENGER CONDUCT
Moorpark City Transit Rules:
1. No eating, drinking, smoking, loud noise, or animals (other than service animals)
are permitted in the vehicle.
2. Passengers must have exact change.
3. California Civil Code Section 2186 and California Penal Code Section 640 shall
be enforced.
Moorpark Beach Bus Specific Rules:
1. All materials (boogie boards, back packs, coolers, or other items) must be stored
in the bus storage compartment during the trip to/from Zuma Beach.
Contractor Passenger Conduct:
The following acts on any Contractor vehicle which is used for City bus excursion and
charter bus services are prohibited:
1. Smoking tobacco or any other substance, or carrying a lighted or smoldering
substance in any form.
2. With the exception of peace officers, carrying aboard any weapon.
3. Carrying aboard any flammable or explosive substance except for matches and
cigarette lighters. For example, cooking stoves, propane tanks, and other fuels
are prohibited. Carrying aboard any package or article of a size which will block
any aisle, emergency exit, or stairway of the vehicle.
4. Carrying aboard any animal not housed in an enclosed carrying container. Such
container cannot block or hinder travel in the aisle, emergency exit, or stairway.
5. Carrying aboard a stroller unless such item is folded and unoccupied. Strollers
must remain folded while aboard the vehicle and must not block or obstruct an
aisle, emergency exit, or stairway.
6. Playing radios or other audio devices or musical instruments aboard unless the
only sound produced by such item is emitted by a persona listening attachment
(earphone) audible only to the person carrying the device producing the sound.
An exception exists for peach officers, security guards, and for Contractor
officials while performing their official duties.
7. Littering, discarding, or depositing any trash, debris, or offensive substances in
non-appropriate places.
8. Spitting, urinating, or defecating.
9. Damaging, writing upon, or otherwise defacing or altering property.
10. Fighting or engaging in any violent, tumultuous, or threatening behavior.
11. Making excessive and unnecessary noise, or using profanity.
12. Obstructing the free movement of passengers.
13. Interfering with the safe operation or movement of a Contractor vehicle or
operator.
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14. Standing or otherwise occupying any space in front of the line marked on the
forward end of the floor of the vehicle or otherwise conducting himself/herself in
such a manner as to obstruct the vision of the vehicle operator while the vehicle
is in motion.
15. Impeding the opening of, or interfering or tampering with, or otherwise
obstructing the operation or use of, any window, door, or other emergency exit.
16. Standing in the way of direction or impeding the vehicle from moving.
17. Posting or removing any notice or advertisement unless authorized by a
Contractor official.
18. Throwing any stone, wood, snow or other substance at, into, or from any
Contractor vehicle.
19. Gambling or soliciting others to engage in gambling.
20. Engaging in any activity prohibited by State, County, or Municipal law.
21. Entering or exiting a Contractor vehicle through the rear exit door unless directed
by a Contractor official or in the event of an emergency.
22. Climbing through a window or extending an arm, leg or head out the window of
any Contractor vehicle.
23. Hanging onto or attaching oneself to any exterior part of a Contractor vehicle
while the vehicle is resting or in motion.
24. Running or engaging in any horseplay.
25. Refusing to leave any Contractor vehicle after having been ordered to do so by
the operator of the vehicle, a security guard, peace officer, or Contractor official
or supervisor.
Compliance
If a Contractor operator encounters any individual(s) violating the above rules, the
operator will ask the individual(s) to stop the activity or leave the premises. If the
individual(s) persist in their conduct, the Contractor will notify a peace officer who will
take appropriate action. Compliance with these rules is required of each passenger.
Failure to comply may result in immediate removal up to suspension of transportation
services.
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EXHIBIT H
INSURANCE REQUIREMENTS
Prior to the beginning of and throughout the duration of Work, Contractor will maintain
insurance in conformance with the requirements set forth below. Contractor will use
existing coverage to comply with these requirements. If that existing coverage does not
meet requirements set forth here, Contractor agrees to amend, supplement or endorse
the existing coverage to do so. Contractor acknowledges that the insurance coverage
and policy limits set forth in this section constitute the minimum amount of coverage
required. Any insurance proceeds available to the City in excess of the limits and
coverage required in this Agreement and which is applicable to a given loss, will be
available to the City.
Contractor shall provide the following types and amounts of insurance:
Commercial General Liability Insurance using Insurance Services Office (ISO)
“Commercial General Liability” policy form CG 00 01 or the exact equivalent. Defense
costs must be paid in addition to limits. There shall be no cross liability exclusion for
claims or suits by one insured against another. Limits are subject to review but in no
event less than $5,000,000 per occurrence for all covered losses and no less than
$10,000,000 general aggregate.
Business Auto Coverage on ISO Business Auto Coverage form CA 00 01 including
symbol 1 (Any Auto) or the exact equivalent. Limits are subject to review, but in no
event to be less than $5,000,000 per accident. If Contractor owns no vehicles, this
requirement may be satisfied by a non-owned auto endorsement to the general liability
policy described above. If Contractor or Contractor’s employees will use personal autos
in any way on this project, Contractor shall provide evidence of personal auto liability for
each such person.
Workers’ Compensation on a state-approved policy form providing statutory benefits as
required by law with employer’s liability limits no less than $1,000,000 per accident or
disease.
Excess or Umbrella Liability Insurance (Over Primary) if used to meet limit
requirements, shall provide coverage at least as broad as specified for the underlying
coverages. Coverage shall be provided on a “pay on behalf” basis, with defense costs
payable in addition to policy limits. Policy shall contain a provision obligating insurer at
the time insured’s liability is determined, not requiring actual payment by the insured
first. There shall be no cross liability exclusion precluding coverage for claims or suits by
one insured against another. Coverage shall be applicable to the City for injury to
employees of Contractor, subcontractors or others involved in the Work. The scope of
coverage provided is subject to approval by the City following receipt of proof of
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insurance as required herein. Limits are subject to review but in no event less than
$10,000,000 aggregate.
Insurance procured pursuant to these requirements shall be written by insurers that are
admitted carriers in the State of California and with an A.M. Bests rating of A- or better
and a minimum financial size of VII.
General conditions pertaining to provision of insurance coverage by Contractor.
Contractor and the City agree to the following with respect to insurance provided by
Contractor:
1. Contractor agrees to have its insurer endorse the third party general liability
coverage required herein to include as additional insureds the City, its officials,
employees, and agents, using standard ISO endorsement CG 2010 and CG
2037 with edition acceptable to the City. Contractor also agrees to require all
contractors and subcontractors to do likewise.
2. No liability insurance coverage provided to comply with this Agreement shall
prohibit Contractor, or Contractor’s employees, or agents, from waiving the right
to subrogation prior to a loss. Contractor agrees to waive subrogation rights
against the City regardless of the applicability of any insurance proceeds, and to
require all contractors and subcontractors to do likewise.
3. All insurance coverage and limits provided by Contractor and available or
applicable to this Agreement are intended to apply to the full extent of the
policies. Nothing contained in this Agreement or any other agreement relating to
the City or its operation limits the application of such insurance coverage.
4. None of the coverages required herein will be in compliance with these
requirements if they include limiting endorsement of any kind that has not been
first submitted to the City and approved in writing.
5. No liability policy shall contain any provision or definition that would serve to
eliminate so-called “third party action over” claims, including any exclusion for
bodily injury to an employee of the insured or of any contractor or subcontractor.
6. All coverage types and limits required are subject to approval, modification, and
additional requirements by the City, as the need arises. Contractor shall not
make any reductions in scope of coverage (e.g. elimination of contractual liability
or reduction of discovery period) that may affect the City’s protection without the
City’s prior written consent.
7. Proof of compliance with these insurance requirements, consisting of certificates
of insurance evidencing all of the coverages required and an additional insured
endorsement to Contractor’s general liability policy, shall be delivered to city at or
prior to the execution of this Agreement. In the event such proof of any insurance
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is not delivered as required, or in the event such insurance is canceled or
reduced at any time and no replacement coverage is provided, the City has the
right, but not the duty, to obtain any insurance it deems necessary to protect its
interests under this or any other Agreement and to pay the premium. Any
premium so paid by the City shall be charged to and promptly paid by Contractor
or deducted from sums due Contractor, at the City’s option.
8. Certificate(s) are to reflect that the insurer will provide 30 days notice to the City
of any cancellation or reduction of coverage. Contractor agrees to require its
insurer to modify such certificates to delete any exculpatory wording stating that
failure of the insurer to mail written notice of cancellation or reduction of coverage
imposes no obligation, or that any party will “endeavor” (as opposed to being
required) to comply with the requirements of the certificate.
9. It is acknowledged by the parties of this Agreement that all insurance coverage
required to be provided by Contractor or any subcontractor, is intended to apply
first and on a primary, non-contributing basis in relation to any other insurance or
self-insurance available to the City.
10. Contractor agrees to ensure that subcontractors, and any other party involved
with the Work who is brought onto or involved in the Work by Contractor, provide
the same minimum insurance required of Contractor. Contractor agrees to
monitor and review all such coverage and assumes all responsibility for ensuring
that such coverage is provided in conformity with the requirements of this
section. Contractor agrees that upon request, all agreements with subcontractors
and others engaged in the Work will be submitted to the City for review.
11. Contractor agrees not to self-insure or to use any self-insured retentions or
deductibles on any portion of the insurance required herein and further agrees
that it will not allow any contractor, subcontractor, Architect, Engineer, or other
entity or person in any way involved in the performance of Work contemplated by
this Agreement to self-insure its obligations to the City. If Contractor’s existing
coverage includes a deductible or self-insured retention, the deductible or self-
insured retention must be declared to the City. At that time, the City shall review
options with the Contractor, which may include reduction or elimination of the
deductible or self-insured retention, substitution of other coverage, or other
solutions.
12. The City reserves the right at any time during the term of the Agreement to
change the amounts and types of insurance required by giving the Contractor 90
days advance written notice of such change. If such change results in substantial
additional cost to the Contractor, the City will negotiate additional compensation
proportional to the increased benefit to the City.
13. For purposes of applying insurance coverage only, this Agreement will be
deemed to have been executed immediately upon any party hereto taking any
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steps that can be deemed to be in furtherance of or towards performance of this
Agreement.
14. Contractor acknowledges and agrees that any actual or alleged failure on the
part of the City to inform Contractor of non-compliance with an insurance
requirement in no way imposes any additional obligations to the City nor does it
waive any rights hereunder in this or any other regard.
15. Contractor will renew the required coverage annually as long as the City, or its
employees or agents face an exposure from operations of any type pursuant to
this Agreement. This obligation applies whether or not the Agreement is canceled
or terminated for any reason. Termination of this obligation is not effective until
the City executes a written statement to that effect.
16. Contractor shall provide proof that policies of insurance required herein expiring
during the term of this Agreement have been renewed or replaced with other
policies providing at least the same coverage. Proof that such coverage has
been ordered shall be submitted prior to expiration. A coverage binder or letter
from Contractor’s insurance agent to this effect is acceptable. A certificate of
insurance and/or additional insured endorsement as required in these
specifications applicable to the renewing or new coverage must be provided to
the City within five days of the expiration of coverage.
17. The provisions of any Workers’ Compensation or similar act will not limit the
obligations of Contractor under this Agreement. Contractor expressly agrees not
to use any statutory immunity defenses under such laws with respect to the City,
its employees, officials, and agents.
18. Requirements of specific coverage features or limits contained in this section are
not intended as limitations on coverage, limits, or other requirements nor as a
waiver of any coverage normally provided by any given policy. Specific reference
to a given coverage feature is for purposes of clarification only as it pertains to a
given issue, and is not intended by any party or insured to be limiting or all-
inclusive.
19. These insurance requirements are intended to be separate and distinct from any
other provision in this Agreement and are intended by the parties here to be
interpreted as such.
20. The requirements in this section supersede all other sections and provisions of
this Agreement to the extent that any other section or provision conflicts or
impairs the provisions of this section.
21. Contractor agrees to be responsible for ensuring that no contract used by any
party involved in any way with the Work reserves the right to charge the City or
Contractor for the cost of additional insurance coverage required by this
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Agreement. Any such provisions are to be deleted with reference to the City. It is
not the intent of the City to reimburse any third party for the cost of complying
with these requirements. There shall be no recourse against the City for payment
of premiums or other amounts with respect thereto.
22. Contractor agrees to provide immediate notice to City of any claim or loss against
Contractor arising out of the work performed under this Agreement. The City
assumes no obligation or liability by such notice, but has the right (but not the
duty) to monitor the handling of any such claim or claims if they are likely to
involve the City.
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208
EXHIBIT G
MOORPARK CITY TRANSIT RULES/
CONTRACTOR PASSENGER CONDUCT
Moorpark City Transit Rules:
1. No eating, drinking, smoking, loud noise, or animals (other than service animals)
are permitted in the vehicle.
2. Passengers must have exact change.
3. California Civil Code Section 2186 and California Penal Code Section 640 shall
be enforced.
Moorpark Beach Bus Specific Rules:
1. All materials (boogie boards, back packs, coolers, or other items) must be stored
in the bus storage compartment during the trip to/from Ventura Harbor Beach.
Contractor Passenger Conduct:
The following acts on any Contractor vehicle which is used for City bus excursion and
charter bus services are prohibited:
1. Smoking tobacco or any other substance, or carrying a lighted or smoldering
substance in any form.
2. With the exception of peace officers, carrying aboard any weapon.
3. Carrying aboard any flammable or explosive substance except for matches and
cigarette lighters. For example, cooking stoves, propane tanks, and other fuels
are prohibited. Carrying aboard any package or article of a size which will block
any aisle, emergency exit, or stairway of the vehicle.
4. Carrying aboard any animal not housed in an enclosed carrying container. Such
container cannot block or hinder travel in the aisle, emergency exit, or stairway.
5. Carrying aboard a stroller unless such item is folded and unoccupied. Strollers
must remain folded while aboard the vehicle and must not block or obstruct an
aisle, emergency exit, or stairway.
6. Playing radios or other audio devices or musical instruments aboard unless the
only sound produced by such item is emitted by a persona listening attachment
(earphone) audible only to the person carrying the device producing the sound.
An exception exists for peach officers, security guards, and for Contractor
officials while performing their official duties.
7. Littering, discarding, or depositing any trash, debris, or offensive substances in
non-appropriate places.
8. Spitting, urinating, or defecating.
9. Damaging, writing upon, or otherwise defacing or altering property.
10. Fighting or engaging in any violent, tumultuous, or threatening behavior.
11. Making excessive and unnecessary noise, or using profanity.
12. Obstructing the free movement of passengers.
13. Interfering with the safe operation or movement of a Contractor vehicle or
operator.
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14. Standing or otherwise occupying any space in front of the line marked on the
forward end of the floor of the vehicle or otherwise conducting himself/herself in
such a manner as to obstruct the vision of the vehicle operator while the vehicle
is in motion.
15. Impeding the opening of, or interfering or tampering with, or otherwise
obstructing the operation or use of, any window, door, or other emergency exit.
16. Standing in the way of direction or impeding the vehicle from moving.
17. Posting or removing any notice or advertisement unless authorized by a
Contractor official.
18. Throwing any stone, wood, snow or other substance at, into, or from any
Contractor vehicle.
19. Gambling or soliciting others to engage in gambling.
20. Engaging in any activity prohibited by State, County, or Municipal law.
21. Entering or exiting a Contractor vehicle through the rear exit door unless directed
by a Contractor official or in the event of an emergency.
22. Climbing through a window or extending an arm, leg or head out the window of
any Contractor vehicle.
23. Hanging onto or attaching oneself to any exterior part of a Contractor vehicle
while the vehicle is resting or in motion.
24. Running or engaging in any horseplay.
25. Refusing to leave any Contractor vehicle after having been ordered to do so by
the operator of the vehicle, a security guard, peace officer, or Contractor official
or supervisor.
Compliance
If a Contractor operator encounters any individual(s) violating the above rules, the
operator will ask the individual(s) to stop the activity or leave the premises. If the
individual(s) persist in their conduct, the Contractor will notify a peace officer who will
take appropriate action. Compliance with these rules is required of each passenger.
Failure to comply may result in immediate removal up to suspension of transportation
services.
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EXHIBIT H
INSURANCE REQUIREMENTS
Prior to the beginning of and throughout the duration of Work, Contractor will maintain
insurance in conformance with the requirements set forth below. Contractor will use
existing coverage to comply with these requirements. If that existing coverage does not
meet requirements set forth here, Contractor agrees to amend, supplement or endorse
the existing coverage to do so. Contractor acknowledges that the insurance coverage
and policy limits set forth in this section constitute the minimum amount of coverage
required. Any insurance proceeds available to the City in excess of the limits and
coverage required in this Agreement and which is applicable to a given loss, will be
available to the City.
Contractor shall provide the following types and amounts of insurance:
Commercial General Liability Insurance using Insurance Services Office (ISO)
“Commercial General Liability” policy form CG 00 01 or the exact equivalent. Defense
costs must be paid in addition to limits. There shall be no cross liability exclusion for
claims or suits by one insured against another. Limits are subject to review but in no
event less than $5,000,000 per occurrence for all covered losses and no less than
$10,000,000 general aggregate.
Business Auto Coverage on ISO Business Auto Coverage form CA 00 01 including
symbol 1 (Any Auto) or the exact equivalent. Limits are subject to review, but in no
event to be less than $5,000,000 per accident. If Contractor owns no vehicles, this
requirement may be satisfied by a non-owned auto endorsement to the general liability
policy described above. If Contractor or Contractor’s employees will use personal autos
in any way on this project, Contractor shall provide evidence of personal auto liability for
each such person.
Workers’ Compensation on a state-approved policy form providing statutory benefits as
required by law with employer’s liability limits no less than $1,000,000 per accident or
disease.
Excess or Umbrella Liability Insurance (Over Primary) if used to meet limit
requirements, shall provide coverage at least as broad as specified for the underlying
coverages. Coverage shall be provided on a “pay on behalf” basis, with defense costs
payable in addition to policy limits. Policy shall contain a provision obligating insurer at
the time insured’s liability is determined, not requiring actual payment by the insured
first. There shall be no cross liability exclusion precluding coverage for claims or suits by
one insured against another. Coverage shall be applicable to the City for injury to
employees of Contractor, subContractors or others involved in the Work. The scope of
coverage provided is subject to approval by the City following receipt of proof of
insurance as required herein. Limits are subject to review but in no event less than
$10,000,000 aggregate.
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Durham Insurance Requirements Page 2
Insurance procured pursuant to these requirements shall be written by insurers that are
admitted carriers in the State of California and with an A.M. Bests rating of A- or better
and a minimum financial size of VII.
General conditions pertaining to provision of insurance coverage by Contractor.
Contractor and the City agree to the following with respect to insurance provided by
Contractor:
1. Contractor agrees to have its insurer endorse the third party general liability
coverage required herein to include as additional insureds the City, its officials,
employees, and agents, using standard ISO endorsement CG 2010 with an
edition prior to 1992. Contractor also agrees to require all contractors and
subcontractors to do likewise.
2. No liability insurance coverage provided to comply with this Agreement shall
prohibit Contractor, or Contractor’s employees, or agents, from waiving the right
to subrogation prior to a loss. Contractor agrees to waive subrogation rights
against the City regardless of the applicability of any insurance proceeds, and to
require all contractors and subcontractors to do likewise.
3. All insurance coverage and limits provided by Contractor and available or
applicable to this Agreement are intended to apply to the full extent of the
policies. Nothing contained in this Agreement or any other agreement relating to
the City or its operation limits the application of such insurance coverage.
4. None of the coverages required herein will be in compliance with these
requirements if they include limiting endorsement of any kind that has not been
first submitted to the City and approved in writing.
5. No liability policy shall contain any provision or definition that would serve to
eliminate so-called “third party action over” claims, including any exclusion for
bodily injury to an employee of the insured or of any contractor or subcontractor.
6. All coverage types and limits required are subject to approval, modification, and
additional requirements by the City, as the need arises. Contractor shall not
make any reductions in scope of coverage (e.g. elimination of contractual liability
or reduction of discovery period) that may affect the City’s protection without the
City’s prior written consent.
7. Proof of compliance with these insurance requirements, consisting of certificates
of insurance evidencing all of the coverages required and an additional insured
endorsement to Contractor’s general liability policy, shall be delivered to city at or
prior to the execution of this Agreement. In the event such proof of any insurance
is not delivered as required, or in the event such insurance is canceled or
reduced at any time and no replacement coverage is provided, the City has the
right, but not the duty, to obtain any insurance it deems necessary to protect its
interests under this or any other Agreement and to pay the premium. Any
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Durham Insurance Requirements Page 3
premium so paid by the City shall be charged to and promptly paid by Contractor
or deducted from sums due Contractor, at the City’s option.
8. Certificate(s) are to reflect that the insurer will provide 30 days notice to the City
of any cancellation or reduction of coverage. Contractor agrees to require its
insurer to modify such certificates to delete any exculpatory wording stating that
failure of the insurer to mail written notice of cancellation or reduction of coverage
imposes no obligation, or that any party will “endeavor” (as opposed to being
required) to comply with the requirements of the certificate.
9. It is acknowledged by the parties of this Agreement that all insurance coverage
required to be provided by Contractor or any subcontractor, is intended to apply
first and on a primary, non-contributing basis in relation to any other insurance or
self-insurance available to the City.
10. Contractor agrees to ensure that subcontractors, and any other party involved
with the Work who is brought onto or involved in the Work by Contractor, provide
the same minimum insurance required of Contractor. Contractor agrees to
monitor and review all such coverage and assumes all responsibility for ensuring
that such coverage is provided in conformity with the requirements of this
section. Contractor agrees that upon request, all agreements with subcontractors
and others engaged in the Work will be submitted to the City for review.
11. Contractor agrees not to self-insure or to use any self-insured retentions or
deductibles on any portion of the insurance required herein and further agrees
that it will not allow any contractor, subcontractor, Architect, Engineer, or other
entity or person in any way involved in the performance of Work contemplated by
this Agreement to self-insure its obligations to the City. If Contractor’s existing
coverage includes a deductible or self-insured retention, the deductible or self-
insured retention must be declared to the City. At that time, the City shall review
options with the Contractor, which may include reduction or elimination of the
deductible or self-insured retention, substitution of other coverage, or other
solutions.
12. The City reserves the right at any time during the term of the Agreement to
change the amounts and types of insurance required by giving the Contractor 90
days advance written notice of such change. If such change results in substantial
additional cost to the Contractor, the City will negotiate additional compensation
proportional to the increased benefit to the City.
13. For purposes of applying insurance coverage only, this Agreement will be
deemed to have been executed immediately upon any party hereto taking any
steps that can be deemed to be in furtherance of or towards performance of this
Agreement.
14. Contractor acknowledges and agrees that any actual or alleged failure on the
part of the City to inform Contractor of non-compliance with an insurance
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Durham Insurance Requirements Page 4
requirement in no way imposes any additional obligations to the City nor does it
waive any rights hereunder in this or any other regard.
15. Contractor will renew the required coverage annually as long as the City, or its
employees or agents face an exposure from operations of any type pursuant to
this Agreement. This obligation applies whether or not the Agreement is canceled
or terminated for any reason. Termination of this obligation is not effective until
the City executes a written statement to that effect.
16. Contractor shall provide proof that policies of insurance required herein expiring
during the term of this Agreement have been renewed or replaced with other
policies providing at least the same coverage. Proof that such coverage has
been ordered shall be submitted prior to expiration. A coverage binder or letter
from Contractor’s insurance agent to this effect is acceptable. A certificate of
insurance and/or additional insured endorsement as required in these
specifications applicable to the renewing or new coverage must be provided to
the City within five days of the expiration of coverage.
17. The provisions of any Workers’ Compensation or similar act will not limit the
obligations of Contractor under this Agreement. Contractor expressly agrees not
to use any statutory immunity defenses under such laws with respect to the City,
its employees, officials, and agents.
18. Requirements of specific coverage features or limits contained in this section are
not intended as limitations on coverage, limits, or other requirements nor as a
waiver of any coverage normally provided by any given policy. Specific reference
to a given coverage feature is for purposes of clarification only as it pertains to a
given issue, and is not intended by any party or insured to be limiting or all-
inclusive.
19. These insurance requirements are intended to be separate and distinct from any
other provision in this Agreement and are intended by the parties here to be
interpreted as such.
20. The requirements in this section supersede all other sections and provisions of
this Agreement to the extent that any other section or provision conflicts or
impairs the provisions of this section.
21. Contractor agrees to be responsible for ensuring that no contract used by any
party involved in any way with the Work reserves the right to charge the City or
Contractor for the cost of additional insurance coverage required by this
Agreement. Any such provisions are to be deleted with reference to the City. It is
not the intent of the City to reimburse any third party for the cost of complying
with these requirements. There shall be no recourse against the City for payment
of premiums or other amounts with respect thereto.
22. Contractor agrees to provide immediate notice to City of any claim or loss against
Contractor arising out of the work performed under this Agreement. The City
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Durham Insurance Requirements Page 5
assumes no obligation or liability by such notice, but has the right (but not the
duty) to monitor the handling of any such claim or claims if they are likely to
involve the City.
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RESOLUTION NO. 2024-____
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, ESTABLISHING THE 2024
SUMMER BEACH BUS PROGRAM
WHEREAS, Durham School Services, L.P., (Durham) was first awarded an
agreement to provide transit services for the City’s Summer Beach Bus Program on
June 18, 2001; and
WHEREAS, Durham has provided transit services for our Summer Beach Bus
Program continuously since the inception of the Summer Beach Bus Program; and
WHEREAS, as in the past, the Summer Beach Bus 2024 service will operate
Wednesday through Friday, from mid-June 2024, through approximately mid-August
2024; and
WHEREAS, staff has proposed a one-year Agreement with Durham to provide Bus
Excursions and Charter Bus Transit Services for City Recreational programs in 2024; and
WHEREAS, the City Council wishes to establish the 2024 Summer Beach Bus
Program and accompanying rates; and
WHEREAS, the Community Development Director has determined that this action
is exempt from the provisions of the California Environmental Quality Act (CEQA) as is
does not constitute a project as defined by Section 15378 of the State CEQA Guidelines.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. The Summer Beach Bus shall consist of two (2) trips to Ventura
Harbor/Harbor Cove Beach and two (2) return trips to Moorpark.
SECTION 2. Pickup points in Moorpark are tentatively planned for Campus
Canyon School, High Street (across from Metrolink Station), and Arroyo Vista Recreation
Center.
SECTION 3. Fare will be $5.00 round trip for passengers ages six years old to
64 years old and $2.00 round trip for passengers 65+ or passengers with a disability.
Children age five or younger accompanied by a passenger at least 16 years or older will
ride for free.
SECTION 4. The City Manager is authorized approve the final 2024 Summer
Beach Bus schedule and is authorized to make adjustments to the Summer Beach
Bus program as necessary.
SECTION 5. This resolution shall be effective upon approval of the City Council.
ATTACHMENT 2
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Resolution No. 2024-____
Page 2
SECTION 6. The City Clerk shall certify to the adoption of this resolution and
shall cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 15th day of May, 2024.
________________________________
Chris R. Enegren, Mayor
ATTEST:
___________________________________
Ky Spangler, City Clerk
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