HomeMy WebLinkAboutRES CC 2025 4363 2025 1105 RESOLUTION NO. 2025-4363
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
MOORPARK, CALIFORNIA, APPROVING UPDATES TO
MOORPARK CITY TRANSIT'S PUBLIC TRANSPORTATION
AGENCY SAFETY PLAN AND RESCINDING RESOLUTION
NO. 2022-4120
WHEREAS, the City of Moorpark/Moorpark City Transit (City) is committed to
safety as a core value of the agency; and
WHEREAS, Title 49, Code of Federal Regulations (CFR), Subtitle B, Chapter VI,
Part 673, Public Transportation Agency Safety Plan (PTASP) requires that an agency
PTASP be approved and certified by its governing board; and
WHEREAS, Title 49, CFR, Subtitle B, Chapter VI, Part 674, State Agency
Oversight, requires the California Public Utilities Commission (CPUC), which is the State
Transit Safety Oversight Agency, to ensure the transit agency has a PTASP compliant
with 49 CFR Part 673 adopted by the governing board; and
WHEREAS, City Council adopted Resolution No. 2020-3976 at their regular
meeting of December 2, 2020, approving the local PTASP for purposes of compliance
with the above stated regulations; and
WHEREAS, as part of the annual review updates to the PTASP have been
provided as identified in Exhibit A to this Resolution.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF MOORPARK DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. The City Council of the City of Moorpark hereby finds that the PTASP
is in compliance with 49 CFR Parts 673 and 674 and hereby approves and adopts the
City of Moorpark Public Transportation Agency Safety Plan annual review as set forth in
full in Exhibit A to this Resolution.
SECTION 2. The City Clerk shall certify to the adoption of this resolution and shall
cause a certified resolution to be filed in the book of original resolutions.
PASSED AND ADOPTED this 5th day of November, 2025.
Chris R. Ene.r- , Mayor c 1
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Exhibit A— Moorpark City Transit 2025 Public Transportation Agency Safety Plan
Resolution No. 2025-4363
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EXHIBIT A
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Resolution No. 2025-4363
Page 3
TABLE OF CONTENTS
Definitions 2
Section 1: Transit Agency Information 5
Section 2: Plan Development, Approval, and Updates 6
Section 3: Safety Performance Targets (SPTs) 8
Section 4: Overview of the Agency's Safety Management Systems (SMS) 9
Section 5: Safety Risk Management 10
Subsection 5.1 Safety Management Policy Statement 10
Subsection 5.2 Safety Management Policy Communication 10
Subsection 5.3 Employee Safety Reporting Program 11
Subsection 5.4 SMS Authorities, Accountabilities, and Responsibilities 12
Subsection 5.4.1 Accountable Executive 12
Subsection 5.4.2 Chief Safety Officer 12
Subsection 5.4.3 Agency Leadership and Executive Management 13
Subsection 5.4.4 Key Staff 13
Section 6: Safety Risk Management(SRM) 14
Subsection 6.1 Safety Hazard Identification 15
Subsection 6.2 Safety Risk Assessment 15
Subsection 6.3 Safety Risk Mitigation 17
Section 7: Safety Assurance 18
Subsection 7.1 Safety Performance Monitoring and Measurement 18
Section 8: Safety Promotion 20
Subsection 8.1 Safety Communication 20
Section 9: Documentation 23
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Resolution No. 2025-4363
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Definitions
The City of Moorpark incorporates all of FTA's definitions that are in 49 CFR 673.5 of the Public
Transportation Agency Safety Plan Regulation.
Accident means an Event that involves any of the following: a loss of life; a report of a serious
injury to a person; a collision of public transportation vehicles; an evacuation for life safety
reasons.
Accountable Executive means the single, identifiable person who has ultimate responsibility for
carrying out the Public Transportation Agency Safety Plan of the Agency; responsibility for
carrying out the Agency's Transit Asset Management Plan; and control or direction over the
human and capital resources needed to develop and maintain both the Agency's Public
Transportation Agency Safety Plan, in accordance with 49 U.S.C. § 5329(d), and the Agency's
Transit Asset Management Plan in accordance with 49 U.S.C. § 5326.
Agency or Transit Agency means the City of Moorpark.
Agency Safety Plan (ASP), also referred to as the Public Transportation Agency Safety Plan
(PTASP), means the comprehensive agency safety plan for a transit agency, including a Rail
Transit Agency, that is required by 49 U.S.C. 5329(d) and based on a Safety Management
System.
Board or Board of Directors means the City of Moorpark City Council.
Caltrans means the California Department of Transportation
Chief Safety Officer means the adequately trained individual who has responsibility for safety
and reports directly to the Transit Agency's chief executive officer.
City Council means the governing body of the City of Moorpark.
CFR means Code of Federal Regulations.
Event means any Accident, Incident, or Occurrence.
FTA means the Federal Transit Administration, an operating administration within the United
States Department of Transportation.
Hazard means any real or potential condition that can cause injury, illness, or death, damage to
or loss of the facilities, equipment, rolling stock, or infrastructure of the system, or damage to the
environment.
Incident means an Event that involves any of the following: a personal injury that is not a serious
injury, one or more injuries requiring medical transport, or damage to facilities, equipment,
rolling stock, or infrastructure that disrupts the operations of the Transit Agency.
Investigation means the process of determining the causal and contributing factors of an
accident, incident, or hazard, for the purpose of preventing recurrence and mitigating risk.
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Resolution No. 2025-4363
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National Public Transportation Safety Plan means the plan to improve the safety of all public
transportation systems that receive federal financial assistance under 49 U.S.C. Chapter 53.
Occurrence means an Event without any personal injury in which any damage to facilities,
equipment, rolling stock, or infrastructure does not disrupt the operations of the Transit Agency.
Part 673 means 49 CFR (Code of Federal Regulations) Part 673.
Performance Measure means an expression based on a quantifiable indicator of performance or
condition that is used to establish targets and to assess progress toward meeting the
established targets.
Performance target means a quantifiable level of performance or condition, expressed as a
value for the measure, to be achieved within a time period required by the FTA.
Risk means the composite of predicted severity and likelihood of the potential effect of a hazard.
Risk mitigation means a method or methods to eliminate or reduce the effects of hazards.
Safety Assurance means processes within the Transit Agency's Safety Management Systems
that function to ensure the implementation and effectiveness of safety risk mitigation, and to
ensure that the Transit Agency meets or exceeds its safety objectives through the collection,
analysis, and assessment of information.
Safety Management Policy (SMP) means the Transit Agency's documented commitment to
safety, which defines the Transit Agency's safety objectives and the accountabilities and
responsibilities of its employees in regard to safety.
Safety Management Systems (SMS) means the formal, top-down, organization-wide approach
to managing safety risk and assuring the effectiveness of a Transit Agency's safety risk
mitigation. Safety Management Systems includes systematic procedures, practices, and policies
for managing risks and hazards.
Safety Performance Target(SPT) means a Performance Target related to safety management
activities.
Safety Promotion means a combination of training and communication of safety information to
support SMS as applied to the Transit Agency's public transportation system.
Safety Risk Assessment (SRA) means the formal activity whereby the Transit Agency
determines Safety Risk Management priorities by establishing the significance or value of its
safety risks.
Safety Risk Management (SRM) means a process within the Transit Agency's Public
Transportation Agency Safety Plan for identifying hazards and analyzing, assessing, and
mitigating safety risk.
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Resolution No. 2025-4363
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Serious injury means any injury which: (1) requires hospitalization for more than 48 hours,
commencing within seven (7) days from the date the injury was received, (2) results in a fracture
of any bone (except simple fractures of fingers, toes, or noses), (3) causes severe
hemorrhages, nerve, muscle, or tendon damage; (4) involves any internal organ, or(5) involves
second or third-degree burns, or any burns affecting more than five percent of the body surface.
State of Good Repair(SGR) means the condition in which a capital asset is able to operate at a
full level of performance.
Transit Agency means an operator of a public transportation system.
Transit Asset Management Plan (TAM) means the strategic and systematic practice of
procuring, operating, inspecting, maintaining, rehabilitating, and replacing transit capital assets
to manage their performance, risks, and costs over their life cycles, for the purpose of providing
safe, cost-effective, and reliable public transportation, as required by 49 U.S.C. 5326 and 49
CFR part 625.
U.S.C. means United States Code.
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Section 1: Transit Agency Information
Transit Agency Name Moorpark City Transit
Transit Agency Address 323 Science Dr., Moorpark, CA 93021
Name and Title of PJ Gagajena, City Manager
Accountable Executive
Name of Chief Safety
Officer or SMS Michelle Woomer, Senior Management Analyst
Executive
List All FTA
Mode(s) of Service Fixed Route, Paratransit, and Funding Types 5307, 5310
Covered by This Plan Micro-transit 9e.g., 5307,
5310, 5311)
Mode(s) of Service Fixed Route and Paratransit (Operated by City of Thousand
Provided by the Transit Oaks; which has a contract with MV Transit); Micro-transit
Agency (Directly (Operated by First Transit which was acquired by Transdev in
operated or contracted 2023)
service)
Does the agency
provide transit services Yes No Description of Not
on behalf of another Arrangement(s) Applicable
transit agency or entity?
Name and Address of
Transit Agency(ies) or Not Applicable
Entity(ies) for Which
Service is Provided
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Section 2: Plan Development, Approval, and Updates
Name of Entity
that Drafted this City of Moorpark
Plan
Signature of Accountable Executive Date of Signature
Signature by the
Accountable
Executive 1116)'1-025
Name of Entity that Approved this
Plan Date of Approval
Approval by the City of Moorpark 11/05/2025
Board of
Directors Relevant Documentation (Title and Location)
City of Moorpark City Council Agenda Item 10.F dated 12/02/2020—
Resolution No. 2020-3976
Name of Entity that Certified this Plan Date of Certification
City of Moorpark 12/02/2020
Certification of
Compliance Relevant Documentation (Title and Location)
Self-certified
Pursuant to 49 CFR Parts 673.13(a) and 673.13(b), the City certifies that it has established this
Agency Safety Plan, meeting the requirements of 49 CFR Part 673 and will certify its
compliance with 49 CFR Part 673.
Version Number and Updates
Version Number Section/Pages Reason for Change Date Issued
Affected
1 Original Document 12/02/2020
Pages 6, 8, 13, Position Updates/System
2 19, 20 Reliability Updates 07/21/2021
3 Pages 8, 13, Position Updates/System 7/20/2022
19 Reliability Updates
4 Sections 1 & 3 Position Updates; updated 11/05/2025
Safety Performance Targets
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Resolution No. 2025-4363
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Plan Review and Updates
City shall update this Safety Plan when information, processes or activities change within the
Agency and/or when applicable regulations change, whichever comes sooner. The Plan will be
reviewed and updated by the Chief Safety Officer with the assistance of subject matter experts
annually in July. The Accountable Executive will approve any changes, signing the revised
Plan, then bringing it to the City of Moorpark City Council for review and approval. Additionally,
FTA will oversee compliance with the requirements of Part 673 through the existing Triennial
Review processes.
This plan may need to be reviewed and updated more frequently based on the following:
• We determine our approach to mitigating safety deficiencies is ineffective;
• We make significant changes to service delivery;
• We introduce new processes or procedures that may impact safety;
• We change or re-prioritize resources available to support SMS;
• We significantly change our organizational structure.
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Section 3: Safety Performance Targets (SPTs)
Safety performance measurement is a key aspect of a safety management process and
provides the basis for continuous safety improvement. Measurement and evaluation of safety
performance requires a carefully structured program of planning, identifying valid measures,
setting targets, conducting proper data analysis, and implementing appropriate follow-up
activities.
Subsection 3.1 Target Development
Successful performance targets are specific, measurable, attainable, relevant and time-bound.
The specific safety performance targets that the City adopted are based on the Safety
Performance Measures established by FTA in the National Public Transportation Safety Plan. In
the most recent version (2017 NSP3), FTA adopted four initial Safety Performance Measures:
(1) Fatalities, (2) Injuries, (3) Safety Events, and (4) System Reliability.
Targets in the following table are based on review of the previous three (3) years of the City's
safety performance data specific to each mode of transit service that the City contracts for
services. As the City contracts with Thousand Oaks for bus services and demand services and
City passengers on demand service travel with Thousand Oaks residents, City's performance
targets match Thousand Oaks' performance targets.
Safety Performance Targets
Mode of Fatalities Fatalities Injuries Injuries Safety Safety System
Transit (Total) Rate (Total) Rate Events Events Reliability
(per 100k (per (Total) Rate (Mean
VRM) 100k (per distance
VRM) 100k between
VRM) Major
Mechanical
Failures)
100,000-
Fixed Route 0 0% 0 0.01 0.01 0.01 120,000
VRM
ADA/Paratransit 0 0% 0 0.01 0.01 0.01 80,000 VRM
Micro-transit 0 0% 0 0.01 0.01 0.01 60,000-
80,000 VRM
Assault on a Transit Worker/Driver
The City has zero tolerance for any assaults on transit workers/drivers. The City's transit
operators conduct an annual safety risk assessment in which the safety risk rating for this
category was green, low risk of occurring, and low severity of consequence. Several mitigating
measures are already in place, (video camera and sound, two-way radio communications,
agency works with local police, monthly safety meetings and defusing conflict
training/techniques).
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If a worker/driver experience an assault, a near miss, or unsafe act/condition, they are to
immediately report the incident to management and fill out an incident report. Management will
take appropriate action regarding: an investigation, the employee's wellbeing and the assailant
as applicable. There is an open-door policy, and employees are encouraged to speak up
regarding any event, employees will face no negative action for voicing any concern.
MCT Transit Worker Assault Event Rate per 100,000 VRM(vehicle revenue miles)
2024 2023
Fixed Route Bus 0 0
ADA/Paratransit 0 0
Micro-transit 0 0
Safety Performance Target Coordination
FTA requires Caltrans to coordinate with FTA Region 9 and VCTC to the maximum extent
practicable. Pursuant to 49 CFR Part 673.15(a), Caltrans will make safety performance targets
available to VCTC to aid in the planning process upon certification of this plan. Additionally, the
City will transmit performance data against the safety performance targets to Caltrans and
VCTC on an annual basis.
Section 4: Overview of the Agency's Safety Management Systems (SMS)
The City of Moorpark implements a comprehensive Safety Management System (SMS) as the
foundation of its Public Transportation Agency Safety Plan. The SMS provides a structured
framework for managing safety risk and ensuring continuous improvement across all transit
operations. It establishes clear lines of safety accountability, proactive hazard identification, and
data-driven decision-making to reduce the likelihood and severity of safety events.
Moorpark City Transit's SMS integrates both contracted operators—MV Transportation (Fixed
Route) and Transdev Services, Inc. (Micro-transit)—under one unified safety framework. Each
contractor maintains internal safety programs consistent with the City's SMS principles and
reports performance data, incidents, and corrective actions to the City's Chief Safety Officer
(CSO). The Accountable Executive ensures adequate resources and leadership oversight to
implement safety initiatives, monitor performance, and promote a strong safety culture.
The SMS is built upon four key components:
• Safety Management Policy— Defines the City's safety commitment, responsibilities, and
reporting structure.
• Safety Risk Management(SRM) — Identifies and mitigates hazards through structured
risk analysis.
• Safety Assurance (SA) — Monitors and evaluates system performance to ensure risk
mitigations remain effective.
• Safety Promotion (SP) — Builds and sustains a positive safety culture through
communication, education, and training.
Together, these elements ensure that safety is integrated into every level of decision-making
and daily operations for Moorpark City Transit and its contracted providers.
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Section 5: Safety Risk Management
The first component of the City's SMS is the Safety Management Policy (SMP), which is the
foundation of the City's safety management system. It clearly states the organization's safety
objectives and sets forth the policies, procedures, and organizational structures necessary to
accomplish the safety objectives. The Safety Management Policy clearly defines management
and employee responsibilities for safety throughout the organization. It also ensures that
management is actively engaged in the oversight of the system's safety performance by
requiring regular review of the Safety Management Policy, budget and program by the
designated Accountable Executive.
Subsection 5.1 Safety Management Policy Statement
Safety is a core value at the City, and managing safety is a core business function. The City will
develop, implement, maintain, and continuously improve processes to ensure the safety of our
customers, employees, and the public. The City's overall safety objective is to proactively
manage safety hazards and their associated safety risk, with the intent to eliminate
unacceptable safety risk in our transit operations.
The City will:
• Clearly, and continuously explain to all staff that everyone working within the City must
take part and be responsible and accountable for the development and operation of the
Safety Management System (SMS).
• Work continuously to minimize safety risks. Work to comply with and, wherever possible,
exceed legislative and regulatory requirements and standards for passengers and
employees.
• Work to ensure that all employees are provided appropriate safety information and
training, are competent in safety matters, and assigned tasks commensurate with duties
and skills.
• Reaffirm that responsibility for making our operations safer for everyone lies with all
employees —from executive management to frontline employees. Each manager is
responsible for implementing the SMS in their area of responsibility and will be held
accountable to ensure that all reasonable steps are taken to perform activities
established through the SMS.
Caltrans established safety performance targets to help measure the overall effectiveness of our
processes and ensure we meet our safety objectives. The City will keep employees informed
about safety performance goals and objectives to ensure continuous safety improvement.
Subsection 5.2 Safety Management Policy Communication
The Safety Management Policy is communicated throughout the Agency, which includes
applicable employees, contractors, and the City Council.
The Chief Safety Officer introduces principles of SMS and the Safety Management Policy
Statement to the Agency for dissemination to applicable employees and contractors and posting
on notice boards at applicable facilities. Distribution and review of the Safety Policy Statement
is also included in applicable new hire training, safety bulletins, toolbox/tailgate safety meetings
and/or safety committee meetings.
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Subsection 5.3 Employee Safety Reporting Program
Employees who identify safety concerns in their day-to-day duties are encouraged to report
these safety concerns in good faith and without fear of retribution directly to senior management
or anonymously through reporting software or other alternatives. Currently, MV Transit
employees can report safety concerns anonymously through a 24-Hour Hotline. Thousand Oaks
also has an Employee Safety Reporting Program.
The purpose, description and protections for employees to report unsafe conditions and hazards
are described in more detail in the following section.
Purpose:
a) To establish a system for City employees to identify unsafe conditions or hazards at work and
report them to their department management without fear of reprisal. However, disciplinary
action could result if the condition reported reveals the employee willfully participated in or
conducted an illegal act, gross negligence or deliberate or willful disregard of regulations or
procedures, including reporting to work under the influence of controlled substances, physical
assault of a coworker or passenger, theft of agency property, unreported safety events,
unreported collisions, and unreported passenger injuries or fatalities.
b) To provide guidelines for facilitating the timely correction of unsafe conditions or hazards by
the City's management.
Description:
a) This program provides a method for the City's management to identify, evaluate, and correct
or avoid unsafe conditions or hazards, procedural deficiencies, design inadequacies, equipment
failures, or near misses that adversely affect the safety of employees.
Examples of voluntary safety reports include:
• Safety hazards in the operating environment (for example, county or city road
conditions),
• Policies and procedures that are not working as intended (for example, insufficient time
to complete pre-trip inspection),
• Events that senior managers might not otherwise know about (for example, near
misses), and
• Information about why a safety event occurred (for example, radio communication
challenges).
b) The program also involves recommending corrective actions and resolutions of identified
unsafe conditions or hazards and/or near miss.
c) All employees have the obligation to report immediately any unsafe conditions or hazards and
near miss to their immediate supervisor/department manager and may do so without fear of
reprisal.
d) Unsafe conditions or hazards may also be identified as a result of occupational injury or
illness investigations and/or by accident investigation.
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e) Other means by which hazards may be identified are inspections/audits or observations
made by the supervisors/management staff.
f) Findings will be published immediately following mitigation actions. If employee identification
is available, direct feedback regarding mitigation will be provided.
Subsection 5.4 SMS Authorities, Accountabilities, and Responsibilities
This Plan has assigned specific SMS authorities, accountabilities, and responsibilities to the
designated Accountable Executive; Chief Safety Officer; Agency's Leadership/Executive
Management; and Key Staff/Employees as described below:
Subsection 5.4.1 Accountable Executive
The City's Accountable Executive is the City Manager. The City Manager is accountable for
ensuring that the Agency's SMS is effectively implemented throughout the Agency's public
transportation system. The City Manager is accountable for ensuring action is taken, as
necessary, to address substandard performance in the Agency's SMS. The City Manager may
delegate specific responsibilities, but the ultimate accountability for the City's safety
performance cannot be delegated and always rests with the City Manager's. The City Manager
is accountable for ensuring that the Agency's SMS is effectively implemented, and that action is
taken, as necessary, to address substandard performance in the Agency's SMS. The
Accountable Executive may delegate specific responsibilities, but not accountability for the
City's safety performance.
The City Manager's roles include, but are not limited to:
• Decision-making about resources (e.g. people and funds) to support asset management,
SMS activities, and capital investments;
• Signing SMS implementation planning documents;
• Endorsing SMS implementation team membership; and
• Ensuring safety concerns are considered and addressed in the agency's ongoing budget
planning process.
• Ensuring transparency in safety priorities: for the Board of Directors and for the
employees.
• Establishing guidance on the level of safety risk acceptable to the agency.
• Assuring safety policy is appropriately communicated throughout the agency.
• Other duties as assigned/necessary.
Subsection 5.4.2 Chief Safety Officer
The Chief Safety Officer has the authority and responsibility for day-to-day implementation and
operation of the City's SMS.
Chief Safety Officer's Roles include:
• Decision-making about resources (e.g., people and funds) to support asset
management, SMS activities, and capital investments;
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• Overseeing the safety risk management program by facilitating hazard identification,
safety risk assessment, and the development and implementation of safety risk
mitigations.
• Monitoring safety risk mitigation activities;
• Providing periodic reports on safety performance;
• Briefing the Accountable Executive and City Council on SMS implementation progress;
• Planning safety management training; and
• Developing and organizing annual audits/reviews of SMS processes and the Agency
Safety Plan to ensure compliance with 49 CFR Part 673 requirements.
• Maintaining safety documentation.
• Other duties as assigned/necessary.
Subsection 5.4.3 Agency Leadership and Executive Management
Agency Leadership/Executive Management also have authorities and responsibilities related to
day-to-day SMS implementation and operation of the SMS under this plan. Agency Leadership
and Executive Management include the City's Public Works Program Manager and the service
contract providers' General Managers, Maintenance Managers, Operations Managers and
Safety Managers. Some of their responsibilities include:
• Day-to-day implementation of the Agency's SMS throughout their department and the
organization.
• Communicating safety accountability and responsibility from the frontline employees to
the top of the organization.
• Ensuring employees are following their working rules and procedures, safety rules and
regulations in performing their jobs, and their specific roles and responsibilities in the
implementation of this Agency Safety Plan and the Agency's SMS.
• Ensuring that employees comply with the safety reporting program and are reporting
unsafe conditions and hazards to their department management; and making sure
reported unsafe conditions and hazards are addressed in a timely manner.
• Ensuring that resources are sufficient to carry out employee training/certification and re-
training as required by their job classifications.
• Providing subject matter expertise to support implementation of the SMS as requested
by the Accountable Executive or the Chief Safety Officer, including Safety Risk
Management activities, investigation of safety events, development of safety risk
mitigations, and monitoring of mitigation effectiveness.
Subsection 5.4.4 Key Staff
The agency Key Staff/Employees may include managers, supervisors, specialists, analysts,
database administrators, and other key employees who are performing highly technical work
and overseeing employees performing critical tasks and providing support in the implementation
of this Agency Safety Plan and SMS principles in various departments throughout the agency.
The City's Key Staff/Employees responsibilities include:
• Ensuring that employees are complying with the safety reporting program.
• Ensuring supervisors are conducting their toolbox safety meetings.
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• Promoting safety in employee's respective area of responsibilities—That means: zero
accidents; absence of any safety concerns; perfect employee performance; and
compliance with agency rules and procedures and regulatory requirements.
• Ensuring safety of passengers, employees, and the public.
• Responding to customer complaints and expectations for frequency, reliability, and
convenience of service.
• Replacing and maintaining aging facilities, equipment, and infrastructure.
• Meeting increasing demands for fixed route, commuter service and paratransit service.
• Developing and maintaining programs to gather pertinent data elements to develop
safety performance reports and conduct useful statistical analyses to identify trends and
system performance targets.
• Establishing clear lines of safety communication and holding accountability for safety
performance.
• Assisting as subject matter experts in safety risk assessment and safety risk mitigation
processes.
Section 6: Safety Risk Management(SRM)
The second component of the City's SMS is Safety Risk Management, which includes
processes and procedures to provide an understanding of the Agency's operations and vehicle
maintenance to allow individuals to identify hazards associated with those activities.
The City uses the Safety Risk Management (SRM) process as a primary method to ensure the
safety of its contracted operations, passengers, employees, vehicles, and facilities. It is a
process whereby hazards and their consequences are identified, assessed for potential safety
risk, and resolved in a manner acceptable to the City's leadership. The SRM process allows City
staff and/or service contractors, to carefully examine what could cause harm and determine
whether sufficient precautions have been taken to minimize the harm, or if further mitigations
are necessary.
In Carrying out the SRM process, the following terms are used:
• Event: Any accident, incident or occurrence;
• Hazard: Any real or potential condition that can cause injury illness, or death; damage to
or loss of the facilities, equipment, rolling stock, or infrastructure belonging to the City or
service contractors; or damage to the environment;
• Risk; Composite predicted severity and likelihood of the potential effect of a hazard;
• Risk Mitigation: Method(s) to eliminate or reduce the effects of a hazard;
• Consequence: An effect of a hazard involving injury, illness, death, or damage to City or
Operations property or the environment.
The Safety Risk Management includes the following activities that are described in more detail
in the subsequent sections:
1. Safety Hazard Identification
2. Safety Risk Assessment
3. Safety Risk Mitigation
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Subsection 6.1 Safety Hazard Identification
The safety hazard identification process offers the City the ability to identify hazards and
potential consequences in the operation and maintenance of the City's transit services.
Hazards can be identified through a variety of sources, including:
• Employee safety reporting;
• Review of monthly performance data and safety performance targets;
• Observations from supervisors;
• Maintenance reports;
• Comments from customers, passengers, the public and third parties;
• Drivers' and All-Staff meetings;
• Results from audits and inspections of vehicles and facilities;
• Results of training assessments;
• Investigations into safety events, incidents, and occurrences;
• Review of vehicle camera footage; and
• FTA and other oversight authorities.
When a safety concern is observed by management or supervisory personnel, whatever the
source, it is reported to the Chief Safety Officer. The Chief Safety Officer may conduct further
analysis of hazards to collect information and identify additional consequences and to inform
which hazards should be prioritized for safety risk assessment. In following up on identification
hazards, the Chief Safety Officer may:
• Reach out to the reporting party, if available, to gather all known information about the
reported hazard,
• Conduct a walkthrough of the affected area, assessing the possible hazardous condition,
generating visual documentation (photographs and/or video), and taking any
measurements deemed necessary,
• Conduct interviews with employees in the area to gather potentially relevant information
on the reported hazard,
• Review any documentation associated with the hazard (records, reports, procedures,
inspections, technical documents, etc.),
• Contact other departments that may have association with or technical knowledge
relevant to the reported hazard,
• Review any past reported hazards of a similar nature, and
• Evaluate tasks and/or processes associated with the reported hazard.
Any identified hazard that poses an immediate risk to transit operations, the health and safety of
employees or the public, or equipment must immediately be brought to the attention of the
Accountable Executive and placed through the Safety Risk Management Process for safety risk
assessment and mitigation. Otherwise, hazards will be prioritized for further Safety Risk
Management activity.
Subsection 6.2 Safety Risk Assessment
Safety risk assessment defines the level or degree of the safety risk by assessing the likelihood
and severity of the consequences of hazards and prioritizes hazards based on the safety risk.
The Chief Safety Officer, with assistance from key staff subject matter experts, is responsible for
assessing identified hazards and ratings using the safety risk matrix below. Prioritizing safety
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risk provides the Accountable Executive with the information needed to make decisions about
resource application.
The following matrix, adopted from the TSI Participation Guide— SMS Principles for Transit,
facilitates the ranking of hazards based on their probability of occurrence and severity of their
outcome. The measuring goes from A to F with A being frequent or likely to occur frequently
and E being improbable or expected that this event will most likely never occur. The
designation F is used when potential hazards are identified and later eliminated.
Probability Levels
Description Level Specific Individual Item Fleet Inventory
Frequent A Likely to occur often in the life of an Continuously experienced.
item.
Probable g Will occur several times in the life of Will occur frequently.
an item.
Occasional C Likely to occur sometime in the life Will occur several times.
of an item.
Remote D Unlikely, but possible to occur in the Unlikely, but can reasonably be
life of an item. expected to occur.
So unlikely, it can be assumed
Improbable E occurrence may not be experienced Unlikely to occur, but possible.
in the life of an item.
Incapable of occurrence. This level Incapable of occurrence. This level
Eliminated F is used when potential hazards are is used when potential hazards are
identified and later eliminated. identified and later eliminated.
The Safety Risk Severity Table presents a typical safety risk. It includes four categories to
denote the level of severity of the occurrence of a consequence, the meaning of each category,
and the assignment of a value to each category using numbers. In this table, 1 is considered
catastrophic meaning possible deaths and equipment destroyed and 4 is considered negligible
or of little consequence with two levels in between.
Severity Levels
Description Level Mishap Result Criteria
Could result in one or more of the following: death, permanent total disability,
Catastrophic 1 irreversible significant environmental impact, or monetary loss equal to or
exceeding $10M
Could result in one or more of the following: permanent partial disability, injuries
Critical 2 or occupational illness that may result in hospitalization of at least three
personnel, reversible significant environmental impact, or monetary loss equal
to or exceeding $1M but less than$10M
Could result in one or more of the following: injuries or occupational illness
Marginal 3 resulting in one or more lost work day(s), reversible moderate environmental
impact, or monetary loss equal to or exceeding $100k but less than $1 M
Could result in one or more of the following: injuries or occupational illness not
Negligible 4 resulting in lost work day, minimum environmental impact. Or monetary loss
less than $100k.
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Safety Risk Probability and Safety Risk Severity are combined into the Safety Risk Index
Ranking to help prioritize safety risks according to the table below.
Safety Risk Assessment Matrix
Catastrophic Critical Marginal Negligible
Probability 4, 1 2 3 4
A-Frequent 3A 4A
B- Probable 1 B IP 28 3B 4B
C-Occasional VRIPF 2C 3C
D-Remote 1D 2D 3D
E- Improbable 1E 2E 3E
F- Eliminated
Safety Risk Index Ranking
1A, 1B, 1C, 2A, 2B Unacceptable
1 D, 2C, 3A, 3B Serious Undesirable-With management decision required
1 E, 2D, 2E, 3C, 3D, 3E, Medium Acceptable-with review by management
4A, 4B,
4C, 4D, 4E Acceptable-without review
The Chief Safety Officer documents recommendations regarding hazard rating and mitigation
options and reports this information to the Accountable Executive.
Subsection 6.3 Safety Risk Mitigation
The Chief Safety Officer, with assistance of key personnel, reviews current safety risk
mitigations and establish procedures to 1) eliminate; 2) mitigate; 3) accept specific risks.
Prioritization of safety remediation measures is based on risk analysis and a course of action
acceptable to City management.
The safety risk must be mitigated if ranked as Unacceptable (High- Red). Those safety risks that
have been mitigated, even those mitigated risks shown as Acceptable status (Low-Green)
undergo regular and consistent monitoring to ensure the mitigation strategy is effective.
Key strategies to minimize the types of risks that potentially exist include:
• Development and deployment of policies and procedures that address known hazards
and risks,
• Discussion of other actions, strategies and procedures that might help safeguard against
unknown/unforeseen risks,
• Training of drivers and other agency staff on all safety policies and procedures,
• Training of drivers and other agency staff on methodologies for handling emergencies,
and
• Training of drivers and staff on proper and effective use of emergency equipment and
communication technologies and protocol.
Safety risk mitigations are tracked and updated in the Hazard Log by the Chief Safety Officer.
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Section 7: Safety Assurance
The third component of the Agency's SMS is Safety Assurance, which ensures the performance
and effectiveness of safety risk controls established under safety risk management. Safety
assurance also helps ensure that the organization meets or exceeds its safety objectives
through the collection, analysis, and assessment of data regarding the organization's
performance. Safety assurance includes inspection activities to support oversight and
performance monitoring.
The City monitors its operations and maintenance protocols and procedures, and any safety risk
mitigations to ensure that it is implementing them as planned. Furthermore, the Agency
investigates safety events and any reports of non-compliance with applicable regulations,
standards, and legal authority. The City also has an Injury Illness Prevention Program
(Appendix I). Finally, the Agency continually monitors information reported to it from the
management of contracted services.
Some of the key elements of the City's Safety Performance Monitoring and Measurement are
described in the following section.
Subsection 7.1 Safety Performance Monitoring and Measurement
As part of the Safety Assurance Process, the City, staff and/or service contractors:
• Monitors the system for compliance with, and sufficiency of, the Agency's procedures for
operations and maintenance through:
o Safety audits,
o Informal inspections,
o Regular review of on-board camera footage to assess drivers and specific
incidents,
o Employee safety reporting program,
o Investigation of safety occurrences,
o Safety review prior to the launch or modification of any facet of service,
o Daily data gathering and monitoring of data relating to the delivery of service,
o Regular vehicle inspections and preventative maintenance, and
o Continuous feedback loop between leadership and all levels of the agency.
Results from the above processes are compared against recent performance trends to
determine where corrective action needs to be taken.
• Monitors its operations to identify any safety risk mitigations that may be ineffective,
inappropriate, or were not implemented as intended through:
o Reviewing results from accident, incident, and occurrence investigations,
o Monitoring employee safety reporting,
o Reviewing results of internal safety audits and inspections, and
o Analyzing operational and safety data to identify emerging safety concerns.
If the mitigation is not implemented or performing as intended, a different course of
action is proposed to modify the mitigation or other action is taken to manage the safety
risk.
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• Conducts investigations of safety events to identify causal factors and determines
whether:
o The accident was preventable or non-preventable,
o Personnel require discipline or retraining,
o The causal factor(s) indicate that a safety hazard contributed to or was present
during the event, and
o The accident appears to involve underlying organizational causal factors beyond
just individual employee behavior.
The City and/or service contractors maintain documented procedures for conducting
safety investigations of events (accidents, incidents, and occurrences as defined by
FTA) to find causal and contributing factors and review the mitigations in place at the
time of the event. These procedures also reflect all traffic safety reporting and
investigation requirements established by the California Highway Patrol(CHP).
• Monitors information reported through any internal safety reporting programs or other
means:
o The Chief Safety Officer in coordination with the Public Works Program Manager
and Operations' General Managers routinely reviews safety data captured in
contract safety reports, safety meeting minutes, customer complaints, and other
safety communication channels. When necessary, the Chief Safety Officer
ensures that the issues and concerns are investigated or analyzed through the
safety risk assessment process.
o The Chief Safety Officer, in coordination Public Works Program Manager and
Operations' General Managers, also reviews the results of internal and external
reviews, including audits and assessments, with findings affecting safety
performance, compliance with operations and maintenance procedures, or the
effectiveness of safety risk mitigations.
o The Chief Safety Officer discusses relevant safety issues and concerns with the
Accountable Executive and executive management and documents the results of
these reviews.
• Compares system performance against established Safety Performance Targets as
described in Section 3 (Fatalities, Injuries, Safety Events and System Reliability).
In the event of a fatality, the City complies with all FTA drug and alcohol requirements. In
California, every driver involved in an accident that results in death, injury, or property
damage over $1,000, effective January 1, 2017, must report the accident on a Report of
Traffic Accident Occurring in California (SR 1) form to DMV. The report forms are
available at www.dmv.ca.gov, by calling 1-800-777-0133, and at CHP and DMV offices.
Also, under California Vehicle Code §16002(b) the driver of a vehicle that is owned or
operated by a publicly owned or operated transit system, or that is operated under
contract with a publicly owned or operated transit system, and that is used to provide
regularly scheduled transportation to the general public or for other official business of
the system shall, within 10 days of the occurrence of the accident, report to the transit
system any accident of a type otherwise required to be reported pursuant to subdivision
(a) of Section 16000. The City requires driver notification to the City immediately and
maintains records of any report filed pursuant to this paragraph.
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Section 8: Safety Promotion
The fourth component of the City's SMS is Safety Promotion, which includes a combination of
training and communication of safety information to employees to enhance the Agency's safety
performance. Safety Promotion sets the tone for the SMS and helps the City to establish and
maintain a robust safety culture. Safety Promotion has two-components: (1) Safety
Communication; and (2) Competencies and Training.
Subsection 8.1 Safety Communication
Ongoing safety communication is critical and the City ensures communication occurs up, down,
and across all levels of the organization. Any lessons learned are communicated to all
concerned. Management commitment to address safety concerns and hazards is
communicated on a regular basis. Management encourages and motivates employees to
communicate openly, authentically, and without concern for reprisal; ensures employees are
aware of SMS principles and understand their safety-related roles and responsibilities; conveys
safety critical information such as accident data, injuries, and reported safety concerns and
hazards and their resolutions to employees. The City and contract services provide tools to
support safety communication include:
• Safety bulletins
• Safety notices
• Posters
• CDs or thumb drives or online safety video access
• Newsletters
• Briefings or Toolbox talks
• Seminars and workshops
• New employee training and refresher training
• Intranet or social media
• Safety Committee Meetings
Competencies and Training: Executive Management ensures that all applicable employees
attend the training provided to understand their specific roles and responsibilities for the
implementation of SMS. The City ensures SMS training in the following areas:
All Employees:
• Understanding of Safety Performance Targets
• Understanding of fundamental principles of SMS
• Understanding of Safety Reporting Program — Reporting unsafe conditions and
hazards/near misses
• Understanding of their individual roles and responsibilities under SMS
Managers and Supervisors:
• Understanding of Safety Risk Management
• Understanding of Safety Assurance
• Understanding of Safety Promotion
• Understanding of their individual roles and responsibilities for SMS
Executive Management:
• Understanding of management commitment to and support of all SMS activities.
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All employees are required to acquire the competencies and knowledge for the consistent
application of their skills as they relate to safety performance objectives. The City and its service
contractors dedicates resources to conduct effective safety-related skill training. The scope of
the safety training is appropriate to each employee's individual safety-related job responsibilities
and their role in SMS.
Components of skill-related training include:
• Conducting training needs analyses to ensure that the right information is being taught to
the right employees using the most efficient training methods.
• Communicating purpose, objectives, and outcome.
• Ensuring relevant content by directly linking training to the trainee's job experiences so
trainees are more motivated to learn.
• Using active hands-on demonstrations and practice to demonstrate skills that are being
taught and provide opportunities for trainees to practice skills.
• Providing regular feedback during hands-on practice and exercises.
• Reinforcing training concepts in the post-training work environment by giving employees
opportunities to perform what they've learned.
The City's contractor, Thousand Oaks, also has a Public Transportation Agency Safety Plan.
The City's transit service operators, MV Transit which operates fixed route and paratransit
services; and Transdev which operates the micro-transit service conducts refresher training
monthly during employee safety meetings. Safety training topics include but are not limited to:
Left Turns and Pedestrians, Winter Driving, Mobility Device Securement, and Fire Safety/Fire
Extinguisher Training. A copy of the MV Transit System Safety Program is included in Appendix
II; and a copy of Transdev's General Safety Requirements and Guidelines is included as
Appendix III.
Section 9: Documentation
Pursuant to 49 CFR Part 673.31, the City maintains records related to this Safety Plan and SMS
implementation for a minimum of three years. These documents include but are not limited to
the results from SMS processes and activities. City will make these documents available to FTA
Region 9, Caltrans, and other Federal and state agencies upon request.
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STATE OF CALIFORNIA )
COUNTY OF VENTURA ) ss.
CITY OF MOORPARK )
CERTIFICATION
I, Ky Spangler, City Clerk of the City of Moorpark, California, do hereby certify
under penalty of perjury that the foregoing Resolution No. 2025-4363 was adopted by the
City Council of the City of Moorpark at a regular meeting held on the 5th day of November,
2025, and that the same was adopted by the following vote:
AYES: Councilmembers Barrett, Castro, Delgado, Means and Mayor Enegren
NOES: None
ABSENT: None
ABSTAIN: None
WITNESS my hand and the official seal of said City this 6th day of November, 2025.
1,41Ky Spgler, Cit Jerk
(seal)
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