HomeMy WebLinkAboutAGENDA REPORT 2015 1216 CCSA REG ITEM 09A ITEM 9.A.
CITY OF MOORPARK.CALIFORNIA
City Council Meeting
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ACTION: 40/34-0-74,0 46fht
MOORPARK CITY COUNCIL' -4Ln' `' �'% Aco_
AGENDA REPORT B71
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TO: Honorable City Council
FROM: Jennifer Mellon, Administrative Services Manage
DATE: November 12, 2015 (Meeting of 12/16/15) v _
SUBJECT: Consider Revisions to City Council Policy 2.20: Moorpark City
Library Materials Collection; Policy 2.21: Moorpark City Library
Internet and Computer Use and Patron Agreement; Policy 2.22:
Moorpark City Library Circulation; Policy 2.23: Moorpark City Library
Standards of Conduct as well as the Library Card Application
BACKGROUND AND DISCUSSION
It has been two years since the City Council Policies relating to the Moorpark City
Library and the Library Card Application have been reviewed. On November 10, 2015
staff took the attached Policies and the Library Card Application, with proposed
revisions in legislative format, before the Library Board for review, discussion, and
approval. The Library Board approved staff recommendation to take the Policy and
Library Card Application revisions to the City Council for consideration as part of their
next City Council Policies update.
The most significant changes to the Policies and Library Card Application are to stress
that the Library is not responsible for monitoring Library usage, access to Library
materials, or computer activity of any Library users, regardless of age, and that this
should be clearly stated within the Policies and on the Library Card Application.
Monitoring activity or any use of the Library is contradictory to the Library Bill of Rights
and the Intellectual Freedom Statement principles to which the Library adheres. The
Library Card Application has been simplified and if approved by the City Council will be
translated into Spanish to be available to patrons along with the English Application.
Other proposed modifications include:
Policy 2.21 — Moorpark City Library Internet and Computer Use and Patron Agreement:
Sections 5 and 6: Disclaimers have been added for assistance with personal patron
mobile devices brought into the Library and that staff can provide only verbal
guidance for patrons wishing to access the wireless network.
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Honorable City Council
Regular Meeting — December 2, 2015
Page 2
Section 7.F.: States that printing from mobile devices may be made available via a
wireless printing application and a coin vending machine.
Policy 2.22 — Moorpark City Library Circulation:
Section 1: Language was changed to allow all children, regardless of age, are
eligible for a Library card.
Section 2: Language was added regarding cardholders electing to associate their
Library card account with that of another cardholder.
Section 5: Language was added regarding materials checked out from consortium
libraries.
Section 8: The language in this section was revised with regards to suggestion for
purchase and overdue, lost, and damaged materials.
Policy 2.23 — Moorpark City Library Standards of Conduct
Section 2.G.: This section has been revised to address that skateboards or other
wheeled transportation devices should be within a backpack or bag if brought into
the Library and that there will be token operated lockers for use on the Library porch
for storage of those items.
Section 3: This section was added to include language regarding use of the Library
Meeting Room.
STAFF RECOMMENDATION
Approve staff changes to City Council Policy 2.20: Moorpark City Library Materials
Collection; Policy 2.21: Moorpark City Library Internet and Computer Use and Patron
Agreement; Policy 2.22: Moorpark City Library Circulation; Policy 2.23: Moorpark City
Library Standards of Conduct; as well the Moorpark City Library Card Application to be
incorporated as part of the next City Council Policies Update.
Attachment 1: Moorpark City Council Policies 2.20, 2.21, 2.22, and 2.23
Attachment 2: Proposed New Moorpark City Library Card Application
Attachment 3: Current Moorpark City Library Card Application
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Attachment 1
Policy 2.20: Moorpark City Library Materials Selection
1. Mission
The Moorpark City Library (Library) provides information, lifelong learning,
inspiration and enjoyment to people of all ages through reading and technology.
This Materials Selection Policy sets guidelines used by the Library for the
selection of books and other print and electronic materials.
2. General Governing Factors
The selection of materials for the Library is governed by four factors:
A. The needs of the individual and of the community.
B. The individual merit of each work.
C. The existing collection, budget and services of the Library.
D. The Library adheres to the Library Bill of Rights and The Intellectual
Freedom Statement (copy is available at the Moorpark Library Circulation
Desk and at the City Clerk's office).
3. Principles of Selection
A. The Library aims to obtain and make readily accessible materials that fill
the cultural, educational and leisure needs of City residents.
B. Materials are selected from a number of sources. The basic consideration
for the selection of any item is whether it is of proven or potential interest
to the community served.
C. Additional criteria include:
• Availability and cost of the material
• The amount of similar material already in the collection
• The availability of the material elsewhere in the community
• The physical makeup of the material
• Opinions expressed by critics or reviewers
• Local interest or demand
D. In selecting materials to reflect the diversity of the needs and interests of
the residents of Moorpark, it should be recognized that some materials
chosen may be offensive or trivial to some persons while being meaningful
or significant to others. The Library does not endorse or agree with all
opinions expressed in the materials in the collection.
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E. Materials shall be made as accessible as possible to the public. The
Library does not serve as censor of the reading of any person. The Library
recognizes the importance in an open and democratic society of allowing
individuals to form their own opinions on issues and, therefore, acquires
materials that may be of a controversial nature.
F. Responsibility for the use of Library materials by minors rests with their
parents or legal,guardians. The selection of materials for the Library will
not be governed by the possibility that these materials may come into the
possessions of minors.
4. Responsibility for Selection
A. The initial responsibility for materials selection lies with the Library staff
working within the area of service to children, young adults, and adults.
The general public may recommend material for consideration.
B. In making selections, Library staff shall do so in a manner based on
principle rather than personal opinion, reason rather than prejudice, and
judgment rather than censorship. The spirit of selection should be
inclusive rather than exclusive. Variety and balance of opinion are sought
whenever possible.
C. The Moorpark Library City Representative shall be the City Manager or
City Manager designee (City Representative), who shall be responsible for
overseeing the development of the Library collection by the City Librarian
according to the principles set forth in this policy. The City Librarian shall
execute best practices in librarianship when developing the Library
collection and shall be responsible for collection development.
D. The Moorpark City Librarian and City Representative shall present an
informational item to the Library Board each July identifying suggested
allocation of collection budget resources to various types of materials for
the Fiscal Year beginning July of that same year. Collection statistics for
the prior Fiscal Year shall be included within the Moorpark City Library
Annual Report that is presented to the Library Board at the August
meeting. The Library Board will provide suggestions to the City Librarian
and City Representative who have final decision making authority on
collection development.
5. Placement of Materials in the Library
A. The Public has free access to all Library materials consistent with this
policy.
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B. Placement of materials within the Library will be made by the City
Librarian. Criteria include:
• Assigned Classification
• Format
• Susceptibility to loss or damage
• Rarity or cost
C. The Library staff labels materials for placement only, not to predispose the
user patron for or against any materials.
6. Bindery/ Book Mending
Only those materials of local significance, of long-term importance to the
collections, or heavily used items will be bound, rebound, or mended as needed.
7. Gifts - Funds
Donations of funds are welcome and must be documented by the City. Donated
funds must be immediately sent to the City of Moorpark Finance Department for
deposit and accounting on the day received or the next business day if received
on a weekend or after 5:00 pm. The City reserves the right to make the final
decision on use of donations of funds towards library enhancements.
8. Gifts - Materials
Donations of materials to enrich the collection are welcome. Donated materials
are received by the Moorpark Friends of the Library and the Library staff reserves
the right to review all donated materials to determine if any of the materials are to
be added to the collection. If the donated materials do not meet the selection
criteria to be added to the library collection, the materials become the property of
the Moorpark Friends of the Library.
9. Withdrawal of Materials
Damaged, worn, obsolete, superseded, or unused items may be withdrawn from
the Library upon the written recommendation of the City Librarian with the written
approval of the City Representative.
Weeding and/or disposal of library materials shall be at the discretion of the City
Representative. Recommendation regarding resale, donation, or disposal of
weeded material will be made by the City Librarian and approved by the City
Representative prior to undertaking the following procedural options:
A. Materials determined worthy of re-sale or donation shall be offered to the
Friends of the Moorpark City-Friends of the Library for the purpose of
sale(s) with all proceeds to benefit the Meerpack-City-Library. -Items that
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remain unsold are the responsibility of the Moorpark Friends of the Library
who will dispose of the material.
B. If the Friends of the Moorpark Library do not accept the discards worthy of
re-sale or donation, the City, at its sole discretion, shall held—book
salesdiscard or donate the material to non-profit, charitable organizations
as determined by the City Representative.
C. Books determined not worthy of re-sale or donation will be appropriately
disposed of by the City as determined by the Moorpark City
representative. Any material that can be recycled will be recycled.
10. Reconsideration of Materials
Persons objecting to the content of materials in the Library shall be invited to
state their objection in writing and addressed to the Moorpark City Library. Any
request for reconsideration will be reviewed by the City Librarian in consultation
with the City Representative. The decision of the City Librarian shall be final.
Policy 2.21: Moorpark City Library Internet and Computer Use and Patron
Agreement
1. Introduction
The Moorpark City Library (Library) provides the opportunity for public access to
the Internet, which allows individuals of all ages the freedom to explore and
expand their knowledge beyond the traditional "walls" of the Library.
The following policy governs the use of public computer resources in the
Moorpark City Library, including public Internet access, library workstations and
library laptop computers, non-Internet applications, wireless access (Wi-Fi), and
remote use of the library's technology offerings.
Before using any public workstation at the Meerpark-City ,Library, patrons agree
to abide to this "Moorpark City Library Internet and Computer Use Policy and
Patron Agreement". By signing for a library card for their children under the age
of 18, parents or legal guardians acknowledge that their children will be allowed
access to the Internet if the parent or legal guardian gives permission on the
Library patrons that access the City's wireless network (Wi-Fi) while using their
own wireless capable devices will be required to affirmatively acknowledge a
wireless user agreement prior to each use.
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2. Internet Content
The Internet is an unregulated, global resource that contains materials that some
persons may find offensive. While the City will take precautions to regulate
internet access by minors on the City's library computers, the City is not
responsible for anything that any library user may see or read while in the Library
that the user or, in the case of minors, the user's parents or legal guardian, may
find offensive. The City is not responsible for a minor that brings into the library a
wireless capable device that permits access to Wi-Fi, which is unfiltered and
unsecured. The City urges parents or legal guardians to accompany their
children while visiting the Library to ensure that their children are safe at all
times.
3. Internet Users
Internet users are expected to act in a responsible, ethical, and legal manner.
Users may not use Library computers to access Internet sites that depict or
transmit material that violates state or federal law. The Library is not responsible
for the content of retrieved information. Library users are responsible for critically
evaluating the quality and accuracy of material obtained from the Internet.
Internet filter software is not infallible and even when using filtering tools minors
may be exposed to explicit material.
The Library expressly disclaims and shall have no liability for any direct, indirect,
or consequential damages related to information obtained from the Internet. All
users shall expressly assume the risk of receiving incorrect, inaccurate,
defective, fraudulent, or unlawful information while accessing the Internet through
any equipment or service offered by the City of Moorpark.
Wireless Internet users must agree to the wireless network user agreement, the
wording of which shall be approved by the City Manager or his/her designee,
before accessing the Library's network with their own wireless capable devices.
To protect their privacy, Internet users are advised to log off at the end of their
session.
4. Internet Access
Access on most of the Library computers is filtered as to sexually explicit content.
Adult patrons, by default, have unfiltered access for themselves. A parent or
legal guardian for children under the age of 18 shall designate, upon completing
and signing the library card application in the presence of Library staff, whether
they authorize unfiltered access to the Internet. Without this authorization, no
minor shall be issued a card with unfiltered Internet access.
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Users whose conduct while using public computer systems is disruptive or
interferes with the use of the Library by others, will be asked to modify their
behavior or, if unable to modify their behavior, will be asked to leave the Library.
The City Library reserves the right to revoke or suspend computer privileges in
the case of failure to comply with this policy or the violation of local, state, or
federal law. The Library may suspend privileges by a minor without notification
to the parent or legal guardian. In addition, unlawful activities will be reported to
the Ventura County Sheriffs department and dealt with appropriately.
5. Disclaimer for Assistance with Patron Owned Devices
Library staff may provide verbal guidance about using a mobile or other personal
device. By requesting help or assistance with operating a patron's personal
cellular phone, eReader, tablet, laptop or other personal device, patrons agree
to the following terms and conditions:
• The Library makes no warranty or guarantee of any kind regarding any
technology assistance provided.
• The guidance could involve certain risks to the device and any data stored
on the device and personal information stored on the Internet.
• It is the patron's responsibility to back up all software, data, and files on
the mobile device.
• Library Staff are neither responsible nor liable for any damage to the
device and/or loss, damage, alteration or corruption of any software, data
operating system or files that may result from Library staff guidance.
• Given the complex and changing nature of computer and information
technology, there may be omissions or inaccuracies in the information
provided by Library staff.
5v6. Wireless Network (Wi-Fi) Security Warning and Disclaimer
A. The Moorpark Cit -Library cannot guarantee the safety of data transmitted
across its Wi-Fi.
B. The Moorpark City Library assumes no responsibility for the
configurations, security, or changes to personal data files resulting from a
connection to the Wi-Fi; the safety of equipment (patrons should keep
equipment with them at all times); nor the availability of a wireless
connection (there is no guarantee that users will be able to make a
wireless connection).
C. Library staff does-notmay provide limited verbal guidance to patrons
wishing to access the City's wireless network. tTechnical assistance of
any-kind nor does not include Library staff touching patron's personal
technology-electronic devices or equipment.
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D. The City's Wireless Internet Network Policy (City Council Policy 2.14)
applies to the Meerpark-Gity-Library use. All users with portable computers
or devices capable of receiving wireless signals will be required to
acknowledge they have read the City's wireless network user agreement
prior to each use.
67. Rules of Conduct for Internet and Computer Use
A. Library workstations are available for one hour per day per user. Sessions
may be extended if no other patrons are waiting for workstations. Library
staff may designate one or more computers for use as online homework
tutoring stations and may allow an exemption from the one-hour rule on
any such computer for this use between the hours of 3:00 p.m. and
closing Monday through Thursday.
B. One workstation will be designated as the "express" computer terminal.
This computer will be specifically for quick use and limited to 15 minutes at
a time.
C. Use of a workstation is on a first-come/first-served basis.
D. Users can sign up to use a workstation on a next-available basis.
Requests for specific computers cannot be honored.
E. Only one person at a time may use a workstation. Exceptions may be
made at the discretion of Library staff.
F. Printing may not be available at all public internet access
computerswerkstations. The printing fee shall be set by resolution of the
City Council, and customers are not permitted to supply their own paper.
Printers may not be moved used for other purposes or attached to other
computers or patron personal devices. Printing from patron personal
devices may be made available to patrons via a wireless printing system
and coin vending system.
G. Library laptop usage and procedures shall be at the discretion of Library
staff and the City Representative and may change at any time.
H. Users are prohibited from interfering with the performance of the network.
Users must not reconfigure workstations, "hack" passwords, gain entry to
closed areas of the network, or introduce computer viruses. Users are
responsible for any hardware orf software damage they cause.
Tampering with hardware or software is considered vandalism and may
result in legal action (violation of California Penal Code Section 502 et.
seq.).
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Users may not use the workstation or laptops for illegal activity, including
violating copyright laws or software license agreements.
J. Users may not install their own software programs or attach personal
hardware to Library computers other than a Universal Serial Bus (USB) for
saving documents.
K. Users must not interfere with the work of others and must respect ene-s
right-te--privacy rights of all Library patrons.
L. The Library upholds the right of confidentiality and privacy for all users;
however, the Library reserves the right to monitor the use of its Internet
services and review any electronic data en—generated from use of the
Library's lines computers as may be needed to maintain the City's
computer network(including c mail communications) if necessary for the
proper operation of the Library or to ensure compliance with this policy
and/or local, state, or federal laws. Daily Ssign-in logs for Internet use are
considered temporary records and are not retained, as permanent records
by the Library.
M. Absolute privacy for patrons using electronic resources in the Library
cannot be guaranteed. There exists a possibility of inadvertent viewing by
other patrons, either by watching the user's screen or because a user may
leave the screen unattended.
N. The Library does not provide individual e-mail accounts to users; however,
users with existing e-mail accounts may access their accounts or users
may register for free e-mail services available on the Internet. The Library
assumes no responsibility and shall have no liability for any claim or
damage resulting from the provision of such Internet access to users.
0. Use of the Library's computers is a privilege. Users must end their
sessions, log out, and leave the workstations or laptops when asked to do
so by Library staff.
8. Supervising Computer Use by Children
The Library does not serve in loco parentis (in the place of a parent). Librarians
cannot provide supervision of children as they explore the Internet. The
responsibility for what minors read or view on the Internet rests with parents or
legal guardians.
The following are recommended guidelines for parents and legal guardians to
ensure that children have positive online experiences, whether at home or at the
Library.
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A. Use the Internet as a family. Join your children in Internet exploration.
B. Explore the wide range of available information and tell your children
about sites you consider inappropriate for them.
C. Provide guidelines for your children on the amount of time they spend
online, just as for television viewing.
D. Instruct children NEVER to give out personal information (name, address,
password, telephone number, credit card number) online.
E. Teach children to be good online consumers. As with print information,
consider the source, date and accuracy of online information.
F. Parents or legal guardians and children are encouraged to read "Child
Safety on the Information Highway" and "Teen Safety on the Information
Highway" available free at any library location or at www.safekids.com and
www.safeteens.com.
&9. Policy May Be Revised
The City of Moorpark reserves the right to revise this policy from time to time. If
revised, a copy of the current policy will be available online at
moorparklibrary.orq, at the Library Circulation Desk and in the City Clerk's office.
All patron use of the Library Internet workstations must be in compliance with the
current policy whether or not a patron has cigncd or read the revised policy.
Policy 2.22: Moorpark City Library Circulation
The following policy governs the terms by which materials may be borrowed from the
I Moorpark City Library (Library).
1. Library Card Registration
Any person residing in California may borrow materials free of charge from the
Moorpark City Library. Cardholders are responsible for all material checked out
on their card.
The Moorpark City Library Card application may be revised from time to time.
Changes will be submitted by the City Librarian and reviewed and approved by
the City Representative before changes are implemented. Library Card
applications shall be made available in both English and Spanish.
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Library Cards for Adults. Any person 18 years of age or older applying for a
Moorpark City Library card must show proof of identity and residence. Post
office boxes are acceptable as mailing addresses; however, proof of residence is
required to obtain a card. Acceptable identification may be any of the following:
A. California driver's license
B. California identification card
C. Check imprinted with name and address
D. Official mail (postmarked with current address)
E. Current bill imprinted with name and address
F. Current monthly rent receipt
G. Tax payment receipt
Restricted Temporary Library Cards for Teenagers without Parental or Legal
Guardian Signature. Patrons 12 years of age through 17 years of age are
classified as teenagers in this policy. Teenagers do not need a parent's or legal
guardian's signature to get a restricted, temporary, one-time use card; however,
a parent or legal guardian must sign the application in person, in the presence of
Library staff, for the teenager to obtain their permanent card, which allows
continued checkout of material, use of the public computers, and the ability to
check out digittal--videesmedia (DVDs, CDs etc.). In order to obtain a temporary,
one-time use card, the teenager must be a Moorpark resident or attend a
Moorpark School. To obtain their temporary card, the teenager must present a
picture ID verifying residency or attendance at a Moorpark Sschool. The
temporary, one-time use card allows teenagers to check out two written material
items only. Library staff will provide the teenager with a letter for their parent or
legal guardian which explains the temporary card.
Library Cards for Children. Children All children are eligible to become a library
cardholder with the understanding that the child's parent or legal guardian agrees
to take responsibility for maintaining the child's account in good standing. Good
standing includes the return of materials borrowed on the account, and resolving
any associated late fees, item damage, or any other charges. for a library card 3D
line. In the event a child is unable to print, and at Igast 4 years of age, parental
en +pis tien
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The signature of a parent or legal guardian, in person at the Library, is required
on applications of children under 12 years of age and for permanent library cards
for youth ages 12 through 17.
Once the library card application is signed, the usef—cardholder agrees to follow
the rules and regulations of the Library. New cardholders are limited to
borrowing two items on the first day the card is isaedused. When those items
are returned, the cardholder may borrow with full privileges if—as long as their
account is in good standing.
2. Confidentiality of Library Records
California State law (Government Code, Title I, Division 7, Chapter 3.5, Sections
6254 (j) and 6267) protects the confidentiality of library patrons. Library staff will
always operate in a manner that conforms to the requirements of the law in the
handling of patren-cardholder records and accounts. According to this statute,
Library staff may not release information to any other party regarding any item
borrowed by any other person, including information released to a parent or legal
guardian regarding what items their child has checked out.
As permitted by the above-cited statute, Library staff may release information on
a cardholder's account to a third party if the cardholder has provided a written
notice allowing the third party access to the cardholder's account information. A
cardholder may authorize another party to pick up and check out materials by
sending his or her library card along with the written request or notice with the
third party. Cardholders may elect to associate their Library card account with
that of another cardholder for purposes of learning what items are checked out
on the associated card, to receive notice that the associated card has fees, or to
pick up holds. The request to associate cards must be made in person at the
Library, both cardholders must be present to associate cards, and both
cardholders must have their library cards with them. Requests for another patron
to pick up holds without an authorized association noted on the account will not
be honored. Held items can be checked out only to the card that was used to
made the request.
Demographic information may be gathered in order to plan Library services. This
information is used anonymously and is not disclosed in any way that would
identify the person registering. All information provided on the registration form is
protected by the statute cited above.
3. Non-Resident Cardholders
Persons residing outside of the State of California may obtain a Moorpark City
Library card by paying a non-resident fee as determined by resolution of the City
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Council. Payment of this fee will entitle the cardholder to the same borrowing
privileges enjoyed by all other Library card holders.
4. Loan Periods
Reference the Moorpark City Council Policies Resolution adopting a Library Fine
and Fee Schedule for details regarding loan periods for Moorpark City Library
owned materials and fines and fees. (aA copy of the current Schedule will-bels
available online at moorparklibrary.orq and at the Library Circulation Deskhfor
details regarding loan periods. For purposes of this policy, new bestseller
material shall remain in that category no longer than six (6) months. DVDs and
bestseller items will be available for a one-week check-out period with no
renewals. . • : _ _ _ _ _ _ _ . New bestseller items will be clearly
labeled and shelved separately from other materials.
Materials checked out at Moorpark City Library that belong to other consortium
libraries shall follow the lending policy of the owning library, not the Moorpark
City Library lending policy. Cardholders may review their accounts online or
phone the library to check loan periods or renewal capability.
Loan periods for inter library loaned materials will be determined by the lending
institution and are generally non renewable.
Reference materials and microforms must be used in the Library and are not
available for checkout. These materials may be loaned to other libraries for in-
library use only.
5. Renewals
All City of Moorpark items, with the exception of DVDs and identified new
bestseller books can be renewed once for the standard loan period for the item
unless the item is on hold for another cardholder. Patrons Cardholders may
renew overdue items online, over the phone, or in the library provided they pay
any outstanding fees before renewing.
Cataloged materials that are eligible for renewal may be renewed at the
Moorpark City Library Circulation Desk, from any Library computer, via the
InternetLibrary website, or by phone.
6. Number of Items per Library Card
Reference the Resolution adopting the Moorpark City Library Fine and Fee
Schedule for details regarding borrowing limitations for-specific-material-and fines
and fees.
7. Parental/Legal Guardian Control of Minors' Access to Video and DVDs
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The Library will honor written requests by a parent or legal guardian that their
minor children not be permitted to borrow any DVD or may be permitted to
borrow only DVDs from the Children's Collection as marked on the library card
8 7. - - - - . . . .. -Holds and Suggestions for Purchase
Holds may be placed to reserve items by completing a hold request form on the
online catalog. Users Cardholders will be notified via e-mail or by phone when
items are available. Items will be held for one week from the date of notification
efto the userscardholder.
Items not owned by the Meerpark—City—Library may be requested from other
consortium libraries through the shared library catalog. by filling out an
"Interlibrary Loan Request" at the Library. Library user-cardholders are also
welcome to fill out a "Suggestion for Purchase" form, available at the library or
on-line at the library website, for items not currently in the collection. A librarian
will review each of these suggestions.
9,8. Overdue, Lost, and Damaged Material
Library usersCardholders assume full responsibility for the return of materials, in
good condition, on or before the due date noted on the receipt provided at check
out. Fees accrue for each day the Library is open. Fees vary by item type.
Media materials should not be returned in the book drop. There are two
drepsoutside item return bins;-_one for books, and one for media (CDs, DVDs,
Audio Books, etc.). Patrons are advised to return media to the circulation desk or
place media in the media designated book drop. Patrons will be charged for
media materials that have been damaged from being returned in the book drop
marked for books.
Library users—cardholders assume full responsibility for loss or damage to
materials they check out. Damage includes, but is not limited to, stained and/or
torn covers or pages, writing in or on materials, liquid damage, missing pages,
missing pieces, scratched discs, and dirty or damaged cases or damaged parts.
Charges for materials lost or damaged beyond repair will be the price shown in
the Library's automated catalog, either the actual cost or a default cost for the
type of item plus a processing fee (reference the Moorpark City Library Fine and
Fee Schedule), and accrued overdue fees (if applicable). In the cases of unusual
circumstances, it will be left to the City Librarian, under direction of the City
Representative, to assess charges for lost or damaged materials other than as
specified by the Moorpark City Library Fine and Fee Schedule.
In lieu of paying for a lost item, a patron cardholder may replace the lost material
with like material of equal or greater quality if the replacement item fulfills
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collection development criteria. The City Librarian has final authority to
determine the acceptability of the substitute item. The cardholder is still
responsible for the processing fee and any overdue fees accrued. Charges for
damaged materials that can be repaired will be determined on a case-by-case
basis by the City Librarian under the direction of the City Representative.
cardholder is still responsible for fees accrued.
It is the responsibility of the cardholder to return borrowed items on time.
Overdue notification is done as a courtesy only. Overdue items are considered
lost 30 days after the due date and applicable fees will be assessed. Patrons
Cardholders are encouraged advised to keep check out receipts and cheek-verify
item due dates on their online account on line as they are responsible for all fees
whether or not they receive a courtesy notice.
User Cardholder accounts with fees totaling $5.00 or more will be suspended
and blocked from further use until fees are paid. In financial hardship cases, the
City Librarian may work with the pat-Fen-cardholder to provide an alternate
payment plan and will note such arrangements on the patren-cardholder record
for tracking purposes.
10.9. Recovering Overdue Materials
Moorpark CityThe -Library �^^'..,ll- td-a„sends courtesy overdue notices to a
patrancardholder, via email or text message, 14 days after an item is due. At 28
days after the item is due, a second notice and bill is sent to the patron
cardholder requesting that either: 1) the item be returned and fees paid; or 2) the
patron cardholder can pay the cost of the item, which shall be identified as lost,
plus a processing fee established by Resolution of the City Council. At 14 days
following the second notice, delinquent accounts with a value of over $50.00
shall be referred by the City to a collection agency. An additional delinquent
account fee shall be added to the cardholder's account and shall be established
by Resolution of the City Council.
Policy 2.23: Moorpark City Library Standards of Conduct
Everyone has the right to use Moorpark City Library ("Library") services and resources
provided his or her behavior does not unreasonably interfere with the rights of others to
do the same. The users patrons of the Library have the right to expect the facility to be a
clean, safe, and accommodating place for reading, writing, doing homework or
research, browsing for Library materials; quietly conferring with others, including Library
staff; and attending programs and meetings. Patrons are urged to report disruptive
behavior so that appropriate steps can be taken.
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Neither the City of Moorpark nor the Library are responsible for lost or stolen items,
although please check with Library staff if you have lost anything as we do have a 'lost
and found'such items may be temporarily retained in accordance with City lost and
found procedures. Patrons need to keep their belongings with them at all times as staff
cannot be responsible for their safekeeping.
•
This policy is intended to maintain the Library's peaceful atmosphere, facilitate Library
usage, preserve easy access to Library materials, and protect Library property.
Patrons shall be considerate of others by refraining from activities that may disturb
others or disrupt Library activities. Keep all conversations quiet and set mobile and
electronic devices to silent mode. All patrons and staff have the right to be safe, and feel
safe while attending a City facility or program. With this right comes the responsibility to
be law-abiding citizens and to be accountable for actions that put at risk the safety of
others or oneself. Patrons shall comply with all established and adopted rules and
procedures governing City buildings.
1. Dangerous, destructive or illegal conduct, including any violation of local, state,
or federal law but not limited to the following, is strictly prohibited:
A. Engaging in or threatening physical assault or abuse.
B. Displaying a weapon of any type.
C. Threatening or harassing other patrons or staff, including but not limited to
battery; verbal threats; stalking or following; offensive staring or touching;
unwanted sexual advances, comments, or gestures; or other behavior
typically defined as Sexual I-harassment.
D. Theft of Library and/or personal property.
E. Damaging, defacing, vandalizing, or destroying Library property or
grounds.
2. Prohibited Activities:
A. Eating and chewing gum in the Library public areas (conference room
excluded) without Library staff approval. Beverages in covered containers
are allowed in the Library. Covered containers include bottled drinks with a
tight lid, hot drinks in a cup with a tight lid, baby bottles, etc.
B. Using the Library without footwear or a shirt.
C. Possession of, being under the influence of, or using alcohol or controlled
substances on Library premises.
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D. Smoking or the use of tobacco, including e-cigarettes, inside or anywhere
on the Civic Center premises which includes the Library, Active Adult
Center, Community Center, City Hall Buildings, and parking lots.
E. Unruly behavior, such as running, jumping, hitting, wrestling, throwing
objects, or other aggressive actions or statements will not be tolerated.
F. Use of sports equipment in the Library.
G. Skateboarding, roller skating, or riding a scooter in the Library.
Skateboards, roller skates, and scooters should be inside a backpack or
bag when if brought into the building. Token operated lockers are located
on the Library porch are for storage of personal items.
H. Bicycles may not be brought inside the Library, or left on the porch, or
block any entrance to the Library. Bicycles should be locked in the bike
rack outside.
Sleeping in the Library or on Library grounds.
J. Bringing sleeping bags, bedrolls, mats or blankets (except blankets for use
by young children), large boxes, shopping carts, and oversized backpacks
or duffle bags into the Library.
K. Using Library restrooms for bathing, shaving, or washing hair or clothes.
L. Using the Library if one's bodily hygiene is offensive so as to constitute a
nuisance to others.
M. Dirtying or staining Library facilities, material or equipment.
N. Placing feet on tables, chairs or against walls.
O. Loitering in the Library or on City property. The public must leave the
premises at closing time.
P. Obstructing aisles or access to Library facilities, furnishings or equipment.
Q. Posting or distributing of printed material inside the Library without
receiving approval from authorized Library staff. The City Manager shall
approve a "Library Community Bulletin Board Procedure" for additional
rules regarding posting of material.
R. Solicitation, selling, panhandling, or any other commercial activities.
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S. Photographing, audio recording, or filming without permission from City
Administration or Library supervisory staff except at governmental
meetings open to the general public.
T. Animals are prohibited, except for service animals for the disabled and for
scheduled, approved Library activities. Service dogs must have an
assistance dog identification tag per California Food and Agricultural Code
Section 30850.
U. Tampering with or destroying of computer equipment or files, manipulating
or bypassing Library software systems such as those used to regulate
computer use. Please refer to the "Moorpark City Library Internet and
Computer Use Policy" for further clarification.
V. Removing any hardware component or accessory from Library computers.
W. Using any other person's Library card to obtain additional computer time
or check out library materials.
X. Using personal appliances such as tablets, laptops, and calculators with a
noise level that interferes with others. Cellular phones must be turned off
or switched to a non-audible signal and answered outside the Library.
Y. Plugging in personal electronic equipment (i.e. cell phones/laptops) so that
it creates a tripping hazard or disturbs others.
Z. Printing and copying via coin and bill vending machines at the library are
not for business or commercial use. There may be quantity or time limits
imposed by Library staff to ensure fair patron use on a case-by-case
or copy usage (of over 20 pages) on a case by case basis.
3. Use of the Library Meeting Room
The library meeting room is available for the use of groups or individuals on a
first come, first served basis when the room is not being used for City of
Moorpark programs and services. The room may not be reserved other than by
request to the Library Staff and pre-approval of the City Representative or Library
staff.
3.4. Children in the Library
The Library is dedicated to providing free access to information to the entire
community in a safe and pleasant Library environment.
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Children are welcome in the Library and encouraged to use its resources and
services. The Library is not, however, an after-school or day-care facility. The
Library cannot assume responsibility for the care and safety of unsupervised
children. In the best interests of the children, parents should make regular after-
school or day-care arrangements for children who cannot go home after school.
A. Children under the age of 10 may not use the Library unless supervised
by a parent or guardian at all times. Older brothers, sisters, or caretakers
under the age of 16 are not considered adequate supervisors. A
responsible adult must directly accompany preschool children at all times.
If a child under the age of 10 is left at the Library unsupervised, the parent
will be warned upon picking up the child, and if the offence happens again,
staff reserves the right to contact the Moorpark Police Department.
B. Children of any age who behave in such a manner as to disrupt the
Library environment will be subject to the disciplinary process in Section 4
5 of this policy. Disruptive behavior includes any situation, which causes
the child, other Library patrons, or Library staff distress or concern,
whether or not the parent/caregiver is present.
C. Regardless of the age of the child, parents of a disruptive child will be
asked to control the child's behavior or remove the child from the Library
immediately if requested by staff.
D. If a child is left unattended at closing time, staff will make a reasonable
effort to locate the parent/guardian. All children, regardless of age, should
be able to provide current emergency contact information, including a
telephone number. If staff is unable to reach a responsible adult, law
enforcement will be contacted to take custody of, and ensure the safety
and welfare of,the child.
45. Disciplinary Process for the Moorpark City Library
A. Failure to comply with this Moorpark City Library Standards of Conduct
Policy may result in disciplinary actions, up to and including permanent
suspension from the Library. The severity of the offense may be cause for
immediate suspension without warning. When a serious act of misconduct
by a patron occurs, the City Librarian shall immediately investigate the
allegation. The City Librarian shall make a recommendation to the City
Manager or City Manager Designee regarding the determination of final
disciplinary action. In the interim, the City Librarian may immediately
impose reasonable restrictions up to a temporary suspension verbally or in
writing until the final determination of action is completed.
B. The disciplinary actions below may be enforced and escalate directly to
permanent suspension and/or any step(s) in between depending on the
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behavior, misconduct, level of disruption of normal activities, or severity of
the offense. The Moorpark Police Department will be called for assistance
if necessary. If the disruption is suspected to be related to adult mental
health issues, County of Ventura Adult Protective Services will be
contacted for an investigation as required by law. Family members may
also be contacted, if known, to help alleviate issues, where appropriate.
1) First Occurrence — Verbal or written warning including a review of
the Moorpark City Library Standards of Conduct Policy. This staff
review will also include also include possible suggestions on ways
to avoid a recurrence of the incident of behavior. Depending on the
nature of and/or severity of the offense, a first occurrence can lead
to permanent suspension.
2) Second Occurrence — A written admonishment to the participant
with a copy to the City Manager or City Manager Designee shall be
completed. Depending on the nature of and/or severity of the
offense, a second occurrence can lead to permanent suspension.
3) Third Occurrence — May include a temporary or permanent
suspension from the Moorpark-City-Library. Two suspensions within
a twelve (12) month period may result in an extended or permanent
suspension. A written suspension notice will be given to the
offending party with a copy to the City Manager or City Manager
Designee.
C. Appeal Process
Request for review and appeal of any of the above steps must be in
written form and delivered to City Hall, Attention: City Manager, within ten
(10) working days of the warning or suspension. After investigation, and
within fifteen (15) working days of the incident, the City Manager or City
Manager Designee shall notify the offending party, in writing, of the final
decision.
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Attachment 2 - Proposed
New Library Card Application
Moorpark City Library
44,
Library Card Application - Please Print
Last Name First Name Mi. .
•
Street Address Apt.it
City/State Zip Code Cell/Primary Phone#:
\ /
Your default account personal identification number(PIN)is the
last 4 digits of this phone number.
Carrier for text notices(optional)
Driver's License/ID Number Home/Work Telephone
l /
Email Courtesy hold,overdue&lost notices are sent by email and/or text only. Birth Date
Month Day Year
I ACCEPT RESPONSIBILITY FOR KEEPING MY LIBRARY CARD ACCOUNT IN GOOD STANDING
AND AGREE TO OBSERVE ALL LIBRARY RULES
Permission:I,the cardholder,allow those listed to access my library card I,the cardholder,wish to associate my account with another
account.Please print authorized person's name(s)below: cardholder for the following reasons(both cardholders must be
present and both cards are required):
- To learn what items are checked out on my card
To receive notice that my card has fees(optional)
- To pick up my holds(optional)
Cardholder Signature
FOR MINORS UNDER THE AGE OF 18:
I,the parent or legal guardian of the cardholder,
• Understand my child's PIN protected library card account and all library policies are available online at moorparklibrary.org
• Accept responsibility for keeping my child's library card account in good standing
• Accept responsibility for the types of materials checked out by my child
• Understand that this library card entitles my child to complete access to all materials of the Moorpark City Library
• Understand my child's library card,if used to access library public computers,provides for filtered internet use. Note:Internet
filtering software is not infallible and even when using filtering tools minors may be exposed to explicit content
Parent/Legal Guardian Name(Print if not already above) Parent/Legal Guardian Signature
STAFF USE: Barcode 2906900 Adult Teen Child
Staff Initials Date
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Attachment 3 - Current
Library Card Application
Library Card Application - PLEASE PRINT
Moorpark Identification Number(Driver's License or ID)
F:-4
City Library
Name,Home Address,Phone Number
Last Name First Name Middle Initial
Number Street Apt.#
City Zip Code Home Telephone
\ /
(Work Telephone Cell Number
/ \ /
Email Notification You will receive hold,overdue&lost notices by email only.
Email Address Month Day Year
Birth Date
PERMISSION TO ALLOW ANOTHER PERSON TO ACCESS MY LIBRARY RECORD
I,hereby,allow the following person(s)access to my library account:
Authorized individual(s)library card#(s) Cardholder signature
For minors under the age of 18;parent/guardian please complete the following:
•My child may use the Internet(Internet access is automatically filtered for users under 18)* Yes No
•My child may use the internet without filtering Yes_ No
•My child may check out ANY DVD movies or television show series in the Library's collection Yes_ No
IN My child may ONLY check out DVDs from the Children's Collection Yes No
*Internet filtering software is not infallible and even when using filtering tools minors may be exposed to explicit material.
Print Parent/Guardian Name Signature of Parent/Guardian
STAFF DISE: T
Barcode 29069000_ Adulti Teen Child
Child NO internee access Chi;d with unfiltered Internet access_ Child NO DVD Child with Chiidi_n's UVC)ONLYChild with ALL DVC?arc Ss _
Teen NO internet Access teen with unfiltered internee Access_ leen NO DVD_ leen with Cli ldren's DV')ONLY leen with Ail'.)VD Access___
Date Stall Initial
4/13
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