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HomeMy WebLinkAboutAGENDA REPORT 2015 1216 CCSA REG ITEM 10F ITEM 10.F. CITY OF MOORPARK,CALIFORNIA City Council Meeting of_ 2-/G -03&/5 MOORPARK CITY COUNCIL ACTION: AGENDA REPORT nn BY: . aCfl TO: Honorable City Council FROM: Angel Sierra, Active Adult Center Supervisor Asr- DATE: November 5, 2015 (CC Meeting of December 16, 2015) SUBJECT: Consider Active Adult Center Annual Report for Fiscal Year 2014-15 BACKGROUND The Active Adult Center (AAC) strives towards providing a variety of services designed to appeal to the senior population with a broad range of activities which encourage community involvement and participation in arts, fitness, and educational programming. Through volunteerism and partnerships with organizations in our community, the center offers a variety of fitness, art, and educational programming for seniors to enjoy. The following report serves as an overview of the programming available at the Active Adult Center for FY 2014-15. DISCUSSION In FY 2014-15, the AAC was visited by over 21,500 seniors (duplicated) for activities ranging from exercise classes, art classes, special events, and social service programs. Including unregistered guests, this total included over 4,300 unduplicated clients. This slight increase over FY 2013-14 (21,069) may be a result of the direct marketing to registered clients via email that the center initiated over this last reporting period. Currently, the AAC has over 700 registered clients that receive our monthly newsletter via email, with an additional 15 clients receiving the hard copy version of the newsletter. Over the last FY, the AAC has seen a substantial amount of activity in newer programs, such as our container gardening class and our walking/hiking club. We've also seen a spike in attendance in our fitness and exercise classes. Due to the popularity of some classes, staff has made scheduling changes to increase the frequency of the more popular classes, such as the strength building class. Our senior nutrition program also witnessed close to a 5% increase in meals served compared to FY 2013-14. We also saw a 7% increase in the number of volunteer hours donated by volunteers. Staff also increased the number of educational presentations offered at the MC by 30%, resulting in an increase in participation in these programs. The AAC also continues to be one of 211 Honorable City Council December 16, 2015 Page 2 the only facilities in Ventura County to offer a medical equipment loan program to the community, with 43 medical equipment loans in FY 2014-15, including portable commodes, wheelchairs, walkers, and crutches. A high percentage of participants that frequented the AAC in FY 2014-15 were over the age of 70, which represented 64% of the clients. Approximately 32% of the clients represented ages 55-69, with the remaining 4% representing those under the age of 55 and those who chose not to report their age. Reports demonstrate that 75% of registered clients are women. Approximately 60% of the total clients frequenting the AAC were reported as being Moorpark locals and the remaining 40% of the clients commuting to the AAC from neighboring communities, with the large majority visiting from Simi Valley and Thousand Oaks, but several commuting from as far as Ventura and Northridge. There are many factors that may contribute to the heavy participation from outside communities, including the friendliness of staff, the quality of the programming, the variety of programming offered, as well as the cost to attend our programs. The AAC continues to offer quality programming for low, to no cost. The following is an overview of the programming offered at the AAC in FY 2014-15. PROGRAMMING OVERVIEW: COMMUNITY EDUCATION: The AAC has had long established relationships with various community organizations, such as Senior Concerns, Livingston Memorial Visiting Nurses Association, AARP, HICAP, Braille Institute, SCAN, Decibel Hearing Services, and Walgreens Pharmacy. Through these partnerships, the AAC is able to offer educational presentations on various topics, including driving preparation seminars, pain management and cholesterol lectures, hearing impairments, as well as wellness and nutrition presentations. These partnerships allow the AAC to offer quality educational programming at no cost to the client, and no direct cost to the AAC. In FY 2014-15, the center hosted 87 educational presentations, which attracted over 675 seniors to the programs. Some of the unique special events offered in FY 2014-15 were a visit from the Moorpark Zoo Exotic Animal Training Management program that brought out 13 exotic animals to showcase and a mental health first aid presentation by Community Coalition United, which offered participants an overview on how to recognize mental health issues. Other unique programs included a 4-week healthy mindful living class taught by a certified life coach, which introduced techniques to participants that would help reduce stress, enhance attention and peace of mind, and improve self-awareness, and a Will You Pass Your Next Driving Test, which prepares senior drivers for their written driving test. MC staff continues to seek new educational programs and partnerships that are of benefit and interest to our senior community. The following are attendance records for programs offered in the community education category for FY 2014-15. 212 Honorable City Council December 16, 2015 Page 3 Event Name Participants # of Classes AARP Smart Driver Program 85 9 Braille Institute Presentation 3 1 Brain Fitness 30 1 DVD Lecture Series 16 4 Eat To Beat Cancer 28 1 French Language 8 2 Healthy Mindful Living 97 4 HICAP Presentation 27 6 Livingston Memorial Presentation 50 4 Mental Health First Aid 50 5 Moorpark Zoo Presentation 19 1 Spanish Language 2 1 Volunteer Driver Presentation 8 1 Walgreens Presentation 56 6 Will You Pass Your Next Driving Test? 60 2 Total Eire tt Srgn{ns 539 49 FITNESS & EXERCISE All classes offered at the AAC in this category are free of charge to the participant and predominantly facilitated by volunteer instructors. In FY 2014-15, classes offered in this category included a beginning tap dance, beginning and intermediate line dance, bocce ball, strength training, building better balance, yoga, tai chi, table tennis, walking/hiking club, and senior fitness classes. All but two of the aforementioned classes in this category have a minimal direct financial impact to the AAC budget. Annually, the AAC budgets $7,500 to contract an instructor for the strength building and building better balance classes. In FY 2014-15, the AAC expended $7,032.03 in instructor costs for the building better balance and strength training classes. During this fiscal year, there were 9,400 sign-ins recorded in this category at the AAC, which accounted for approximately 40% of the overall participation in programs at AAC. Other expenditures included the purchase of aging equipment for the senior fitness and table tennis classes, which amounted to $563.55 for this fiscal year. The following is a brief record of attendance in this category. Event Name Participants # of Classes Bocce Ball 183 16 Building Better Balance 846 40 Golf 510 52 Line Dance 1554 42 Senior Fitness - 285 48 213 Honorable City Council December 16, 2015 Page 4 Strength Training 3260 80 Table Tennis 105 84 Tai Chi 482 102 Tap Dance 826 108 Walking/Hiking Club 352 104 Wii Bowling 2 1 Yoga 1049 104 Total Event Sign-ins 9,454 749 Fiscal Year 2014/15 Revenue Expense Balance Bocce Ball $0.00 $12.37 ($12.37) Strength & Balance Exercise $0.00 $7,032.03 ($7,032.03) Senior Fitness $0.00 $485.90 ($485.90) Table Tennis $0.00 $77.65 ($77.65) Total $0.00 $7,607.95 ($7,607.95) RECREATIONAL & ART CLASSES Like many of the fitness and exercise classes, recreational classes offered at the AAC are predominantly free of charge and facilitated by volunteer instructors. In FY 2014-15, recreational classes offered at the AAC included a watercolor painting class, art workshop, scrapbooking, knit and crochet, movies, gourd, and container gardening classes. Annually, the AAC allocates $3,600 for instructor fees for the gourd art class, which is predominantly offset by the $5 per class student fee. Gourd class is the only class that incurs an instructor fee in this category. In FY 2014-15, 100% ($3,399.50) of instructor costs were offset by revenue collected from student fees ($3,400). The container gardening class also collects revenue ($930) from student feels, but does not incur an instructor fee. In FY 2014-15, the gardening class witnessed a slight overage in their expenditures ($1,138.73), which resulted in a $208.73 deficit for the individual class. Thanks to the partnership with the Moorpark City Library, all movies previewed at the AAC were donated, so no cost was incurred to offer this program. Other classes within this category occasionally incur supply costs; however, this cost has decreased significantly over the last several years. In FY 2014-15, besides gourd and container gardening classes, a total of $76.61 was spent in support of these classes in this category. Event Name Participants # of Classes Anyone Can Paint! 144 52 Art Workshop 155 52 Container Gardening Class 241 12 Gourd Art 581 32 Knit/Crochet 162 48 Movie - 438 48 214 Honorable City Council December 16, 2015 Page 5 Recorders 305 48 Scrapbooking 67 36 Total Event Sign-ins 2,093 328 Fiscal Year 2014/15 Revenue Expense Balance Anyone Can Paint! $0.00 $18.22 ($18.22) Container Gardening $930.00 $1,138.73 ($208.73) Gourd Art $3,400.00 $3,399.50 $0.50 Scrapbooking $0.00 $58.39 ($58.39) Total $0.00 $7,595.58 ($284.84) SOCIAL/SPECIAL INTEREST GROUPS Special Interest groups are provided for older adults and led by volunteers. This category includes bingo, canasta, discussion group, duplicate bridge, computer classes, mah jongg, pinochle, poker, and the writers' group. All but one activity in this category are offered at no cost to the participant. Bingo is operated by the American Legion Post 502. They charge $7 for 10 games, but 80% of their revenue is redistributed to participants via game prizes. The nominal costs associated with some of these activities include the purchase of new supplies, such as poker cards, duplicate bridge bidding boxes, and card shufflers. In FY 2014-15, a total of $140 was spent to sustain these programs. Event Name Participants # of Classes Bingo 1046 50 Canasta 159 50 Computer Lab 502 251 Discussion Group 145 50 Downloading Digital Photos 9 4 Drop InNisit 810 251 Duplicate Bridge 1714 46 Googlelt 21 12 Intro to Computers 16 3 Mah Jongg 257 50 Meet the Mouse 19 4 Navigating the Internet 86 12 Pinochle 290 50 Poker 310 52 Scrabble 3 2 Setting Up Email/Online Accounts 6 4 Writing for Fun 407 50 215 Honorable City Council December 16, 2015 Page 6 Total Event Sign-ins 5.800 984 Fiscal Year 2014/15 Revenue Expense Balance Duplicate Bridge $150.00 $82.80 $67.20 Total $150.00 $82.80 $67.20 SOCIAL SERVICE PROGRAMS The AAC partners with various local organizations to offer Social Service programs to the community. All services are offered free of charge to the client by the AAC and collaborating agencies. Services include the Equipment Loan Program, AARP Tax Aide, Grey Law, Health Insurance Counseling and Advocacy Program (HICAP), Home Energy Assistance Program (HEAP), Nutrition Counseling, Ventura County ADA registration appointments, and Senior Advocate and Financial Review. These programs provide locals a convenient location to meet with an agency representative to discuss a variety of concerns. Some services include legal counseling with Grey Law, insurance counseling with HICAP, nutrition counseling with VCAAA, utility assistance through the HEAP program, review of personal finances, free tax preparation for seniors, and help with registering to receive an ADA card for public transportation. The Senior Advocate program also helps clients with questions about housing, transportation, in-home care, facility placement, family or caregiver issues, health care, senior benefits, emergency assistance, pre-retirement counseling, or elder abuse. The AAC also benefits from having an audiologist come out once a year to perform hearing exams for seniors. The AAC also provides on-site toe nail cutting services with a licensed pedicurist who has a specialty of performing services for individuals with diabetes. Under contract, the pedicurist charges $15 per client; however, 30% of those fees are directed back to the AAC. In FY 2014-15, a total of $2,250 in clients fees were collected by the AAC, which netted the AAC $486 after fees were paid to the pedicurist. Event Name Participants # of Classes ADA Appointments 46 12 CA Telephone Access Program 3 1 CalFresh 1 1 Grey Law 7 7 Financial Review 3 3 HEAP Program 17 12 Hearing Screening 10 1 HICAP Counseling 6 6 Medical Equipment Loan Program 43 1 Nutrition Counseling 14 2 Senior Advocate 12 6 Tax Assistance 127 8 216 Honorable City Council December 16, 2015 Page 7 Toe Nail Service 150 12 Total Event Sign-ins 439 72 Fiscal Year 2014/15 Revenue Expense Balance Toe Nail Service $2,250.00 $1,764.00 $486.00 Total $2,250.00 $1,764.00 $486.00 SPECIAL PROGRAMS AND EVENTS The AAC hosts a variety of special programs and events for the senior community. Some of these events include our monthly birthday celebrations, a Valentine's, St. Patrick's, Cinco de Mayo, Father's Day, and Mother's Day luncheons, holiday showcase and pre-thanksgiving luncheon. The special programs are typically offered in conjunction with the Senior Nutrition Program. The events are designed to promote social encounters amongst individuals that may otherwise not cross paths. These special events typically include the luncheon, games, prizes, and live entertainment. The AAC also recognizes all the volunteers who donate their time at the center by providing an annual Volunteer Recognition program, where they are recognized individually, provided with a recognition pin and gift, and provided with a catered lunch. A total of 75 volunteers participated in the event in FY 2014-15, with all costs ($2,316.33) associated with this event being subsidized by the AAC general fund. In FY 2014-15, the AAC also hosted a Photography Contest, which attracted 35 entries. One winner in 5 different categories received gift cards after being voted best in their categories by local guest judges. Below is an overview of events hosted and their respective attendance. Event Name Participants # of Classes Birthday Celebration 565 12 Cinco de Mayo 9 1 Father's Day Luncheon 35 1 Halloween Luncheon 54 1 Holiday Showcase 60 1 Mother's Day 20 1 Photography Contest 35 1 St. Patrick's Day Luncheon 34 1 Thanksgiving Luncheon 36 1 Valentine's Day Luncheon 41 1 Volunteer Recognition 75 1 Total Event Sign-ins 964 22 217 Honorable City Council December 16, 2015 Page 8 Fiscal Year 2014/15 Revenue Expense Balance Birthday Entertainment $0.00 $1,903.00 ($1,903.00) Photography Contest $0.00 Special Event Supplies $0.00 $139.95 ($139.95) Volunteer Recognition $0.00 $2,316.33 ($2,316.33) Total $2,250.00 $1,764.00 $486.00 SENIOR NUTRITION AND FOOD PROGRAMS Funded through a grant from the Ventura County Area Agency on Aging, the City of Moorpark offers both a congregate and home delivered meals program to the community. Staff cooks and prepares meals for eligible seniors to dine at the center, and enlists volunteer drivers to deliver meals to the homebound seniors. In FY 2014-15, the AAC received a grant in the amount of $32,131, including One-Time-Only (OTO) funding and a 6.4% Consumer Price Index increase to the senior nutrition program. The AAC also received an additional $4,051 in donations from participating clients. Approximately 45% of the funding available through the Senior Nutrition Program (SNP) was utilized to offset staff costs. One hundred percent of our Senior Nutrition Coordinator costs ($13,560) are subsidized by the grant, with an additional $2,643 being used to subsidize a portion of the Recreation Coordinator II costs related to time spent on the SNP. An additional $10,849 (30% of total funding) in OTO funds were used to purchase kitchen sinks and a commercial double oven. The remaining amount of the funding (approx. 25%) was used to offset food, non-food, and mileage costs. During this reporting period, the AAC experienced some staffing shortages, which resulted in the need to utilize staff from the Recreation Division. The use of alternate staff proved to be a practical scenario in the SNP kitchen, which led to making the Senior Nutrition Coordinator position a job-shared position. In FY 2014-15, the AAC served 3,020 congregate meals and 4,465 home delivered meals to homebound seniors. A total of 25 kitchen volunteers and drivers donated close to 1,200 hours of service during FY 2014-15. AAC staff employs a variety of methods to increase lunch attendance, including a monthly birthday celebration on the last Wednesday of the month, in conjunction with the noon meal, and various special event lunches throughout the year. In addition to the SNP, the AAC is a distribution site for Food Share's Senior Share Program. Every two weeks, volunteers help sort and fill bags with groceries that are delivered to the AAC by Food Share. The filled bags are then picked up by program participants at the AAC. If a participant is homebound, a volunteer from the AAC delivers the bag to their home. During this reporting period, a total of 894 bags were distributed to low income seniors in Moorpark and 7 volunteers donated a total of 190 hours to the program. On average, 40 individuals are registered to receive groceries via the Senior Share program. 218 Honorable City Council December 16, 2015 Page 9 SUMMARY With over 700 registered clients, the AAC reaches a large segment of the senior population in our community. This of course does not include the countless seniors that visit our center as guests, but do not register. AAC staff produces a monthly newsletter, which is distributed to over 700 older adults, with an additional 15 clients receiving a mailed version at a cost of $12/year or $1/month. The newsletter is typeset by MC staff and printed in-house. The AAC also produces six information guides: Senior Housing, Assisted Living, Alzheimer's and Dementia Resources, Skilled Nursing Facilities, In- Home Care, Adult Day Care, and Hospice Facilities. In FY 2014-15, the MC distributed a total of 143 guides, which are provided free of charge upon request. Staff is currently working on updating the guides. Additionally, MC staff and volunteers provide information services by phone and in person. Over the last reporting period the AAC and its volunteers fielded an estimated 15,000 inquiries from patrons over the phone and in person for various topics, including AAC programs, senior nutrition program, transportation, housing, and general inquiries. In FY 2014-15, 100 MC volunteers logged an excess of 8,750 hours of service, valued at over $95,000 in donated time. The AAC maintains a small budget of close to $60,000, which includes contract services, office supplies, all programming expenses, staff education and training expenses, senior nutrition program related expenses, and special event funding. In FY 2014-2015, the AAC expended close to $44,000 for events and programs hosted by the AAC, which is approximately 25% under budget. Within this same reporting period, the AAC generated over $11,400 in donations and participant fees, including Senior Nutrition Program donations. The AAC has recently submitted recommendations to better offset programming costs to reduce the impact on the General Fund. Various fundraising options have been offered as options, as well as options to implement a cost for membership amongst other alternatives. Staff continues to monitor trends in the area of senior programming to expand on the programming offered at the AAC. Currently programs that focus on improving an individual's overall wellbeing, including physically, mentally, and emotionally have proven to be increasing in popularity. AAC staff wishes to expand in this area of programming to better serve our community. This would include expanding on exercise classes, educational presentations, and self-help type programs. Examples of such programs would be circuit training exercise classes, meditation classes, and educational DVD lectures that promote mental health. Although some of these classes/programs are somewhat cost prohibitive, staff continues to seek low cost alternatives that would bring these high quality programs to the Moorpark community, but at a low/no cost to the participant; including tapping into our network of volunteers to become facilitators for some of these programs. STAFF RECOMMENDATION. Receive and file report. 219