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HomeMy WebLinkAboutAGENDA REPORT 1997 0702 CC REG ITEM 10ETO: FROM: SUBJECT DATE: CITY OF MOORPARK AC -VNnA RVPnRT HONORABLE CITY COUNCIL RICHARD HARE, DEPUTY CITY MAN 7os.6 ITEM 0. CTTY OF MOORPAR& CALIFORNIA City Council Meeting CONSIDER RESOLUTION 97- -al/41AMENDING THE JOB CLASSIFICATION PLAN AND SALARY PLAN BY INCORPORATING FOUR POSITIONS APPROVED WITH THE FISCAL YEAR 1997/1998 BUDGET AND THE POSITION OF PRINCIPAL PLANNER June 25, 1997 (7/2/97 City Council Meeting) REQUESTED ACTION Council is asked to approve the job descriptions and salary ranges for the positions of Crossing Guard Supervisor which is a Competitive Service position, as well as, the positions of Planning Manager, Recreation Supervisor, and Finance Officer /Accounting Manager which are Non - Competitive Service (management) positions. Additionally, with the addition of the Planning Manager position the restructuring of the professional positions in the Community Development Department has suggested the reclassification of the Senior Planners which are Competitive Service positions to Principal Planners which would be Non - Competitive Service (management) positions. BACKGROUND Crossing Guard: The Crossing Guard Supervisor position was added to the budget to backfill crossing guard posts when there are absences to avoid use of maintenance workers, provide a field supervisor for this activity to free up the Management Analyst, thereby avoiding negative impacts on the public works maintenance staff. This position would also be used for parking enforcement in the shopping centers, around schools and on street sweeping days. During the summer months this position would continue parking enforcement activities, assist with graffiti abatement and other field services as needed. It is recommended that this position be placed in Range 5 which is 5% below the Maintenance Worker position in the Competitive Service Salary Plan. Planning Manager: This position would report to the Director of Community Development. The Planning Manager would most likely supervise current planning, code enforcement, and clerical staff. The individual in this position would be directly responsible for complex projects, including processing some of the proposed specific plans. It is recommended that this position be placed in Range 69 of the Non - Competitive Service Salary Plan which is at the division head level along 970625.067 000147 with the Redevelopment/Economic Development Manager, Administrative Services Manager, and Assistant to the City Manager positions. Principal Planner: The Senior Planner positions are currently in the Competitive Service. The Senior Planners requested reclassification to a professional level position as part of the "management group ". Management employees are not part of any bargaining unit and are employed as professionals in their respective fields. As Principal Planners they would be exempt from the Fair Labor Standards Act and they would be eligible for 40 hours of administrative leave in lieu of receiving overtime compensation. It is recommended that the position of Principal Planner be placed at Range 65 which is at the same level as the Management Analyst position. Finance Officer /Accounting Manager: When Ralph Andersen & Associates surveyed the Finance Officer position in 1995 it was noted that a comparable position did not exist in the surveyed cities. The position was normally a management position with greater responsibilities. It was recommended that additional duties be delegated by the Deputy City Manager/Finance Director to this position and that it be reclassified to Finance Officer /Accounting Manager. It is recommended that the position be set at Range 69 at the division head level in the Non - Competitive Service Salary Plan. Recreation Superintendent: This position would directly supervise the Arroyo Vista Recreation Center. It would be primarily responsible for planning, development, administration and implementation of the City's recreation program including youth and adult classes, youth and adult sports, special events, teen programs, senior citizen programs summer camp and park facility rentals, As a management position the superintendent would assist the Community Services Director with the development and implementation of department objectives, policies, and procedures. It is recommended that this position be placed at Range 65 of the Non - Competitive Service Salary Plan which is the same level as Management Analyst and Principal Planner. RECOMMENDATION Approve Resolution 97- , and Direct the City Manager to finalize the approved job descriptions. attachment: resolution 97- r CAWPDOMCCAM970625.067 970625.067 00014h CROSSING GUARD SUPERVISOR Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. DEFINITION To coordinate and supervise crossing guards, provide parking enforcement, other municipal code enforcement support activities and to provide support to the full range of Public Works activities . DISTINGUISHING CHARACTERISTICS This is an entry level supervisory position which coordinates schedules and supervises part-time crossing guard staff. Additional support work is provided for public works activities, to enforce parking codes, and other municipal codes as needed. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management analyst or public works director. ESSENTIAL AND MARGINAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may include, but are not limited to, the following: Essential Functions: Schedule, plan, organize and provide safety and related training to crossing guards for coverage of locations throughout the City. 2. Checks on crossing guard postings. May substitute for absent crossing guards. 4. Observes crossing guard location for safety checks and compliance with City policies. Inspects parking compliance in shopping centers, along key commercial corridors and streets in the vicinity of schools, and other City streets . May assist with traffic control and direct traffic during emergencies or congested periods and in support of public works maintenance and repair efforts. 7. May remove debris from City rights -of -way, including but not limited to shopping carts, barricades, dirt, lumber, bricks, auto parts, nails, glass, and dead animals. 8. May place barricades and signs for traffic control. 9. May transport and place radar speed trailer or other trailers. 10. May operate high pressure graffiti removal sprayer. 11. May make contact with residents or the driving public to provide information and literature regarding municipal codes. 12. May issue citation for violations of municipal codes. Marginal Functions: Respond to public inquires in a courteous manner. 2. Serve as emergency response worker as necessary. 3. May enter information in computer devices. 4. Perform related duties and responsibilities as required. QUALIFICATIONS Knowledge of: Municipal codes, citation procedures, and principles of supervision. Ability to: Organize and schedule coverage of a number of posts and coordinate part-time staff. Perform a variety of skilled and semi - skilled maintenance, construction and repair work in the area of work assigned. Operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner. Drive a pick -up truck with trailer in a safe and effective manner. Perform a variety of manual tasks for extended periods of time and in unfavorable weather conditions. Perform heavy manual labor. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Maintain physical condition appropriate to the performance of assigned duties and responsibilities Maintain mental capacity which allow for effective interaction and communication with others. Maintain effective audio /visual discrimination and perception to the degree necessary for the successful performance of assigned duties. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience performing maintenance work, traffic control or related activities and one year of supervisor experience. Training: Equivalent to completion of twelfth grade. License or Certificate Possession of, or ability to obtain, an appropriate, valid driver's license. WORKING CONDITIONS Environmental Conditions: Field environment; exposure to outside atmospheric conditions; exposure to noise, dust, grease, smoke, fumes, gases or other atmospheric conditions that may affect the respiratory system, eyes or skin; work around moving mechanical parts of equipment, tools or machinery; high traffic areas close to moving vehicles, exposed places and computer screens. Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting, standing or walking for prolonged periods of time; travel to various locations; operating motorized vehicles; medium to heavy lifting, carrying, pushing and pulling; climbing; balancing; stooping; kneeling; crouching; crawling; reaching; handling; use of fingers; talking; hearing; near and far acuity; depth perception. PLANNING MANAGER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. DEFINITION To direct, manage and coordinate the activities and operations of various Divisions of the Community Development Department. To coordinate assigned activities with other City departments and outside agencies; and to provide responsible and administrative support to the Community Development Director. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Community Development Director. Exercises direct supervision over supervisory, professional, technical and clerical staff and over professional service contracts and/or contractors. ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not limited to, the following: Essential Functions: Assume management responsibility for services and activities of the Planning and Code Enforcement Division of the Community Development Department, and related contracted services; recommend and administer policies and procedures. Provide responsible staff assistance and support to the Community Development Director. Manage and participate in the development and implementation of Planning and Code Enforcement goals, objectives, policies, and priorities for each assigned service area. 4. Recommend, within Departmental policy, appropriate service and staffing levels; monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; allocate resources accordingly. Plan, direct and coordinate, through subordinate level staff, the Planning and Code Enforcement Division's or other Divisions work plan; assign projects; review and evaluate work methods and procedures; meet with management staff to identify and resolve problems. Assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes. Train and evaluate department personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Participate in the development and administration of the Planning and Code Enforcement Division budget and management of cost recovery and time accounting and general departments. 9. Explain and interpret Planning and Code Enforcement Division programs, policies, and activities; negotiate and resolve sensitive and controversial issues. 10. Respond to and resolve difficult and sensitive citizen inquiries and complaints. Marginal Functions: Attend and participate in professional group meetings, stay abreast of new trends and innovations in the field of current or comprehensive planning. 2. Serve as emergency response worker as necessary. Perform related duties and responsibilities as required. QUALIFICATIONS Knowledee of: Operations, services and activities of a comprehensive municipal planning, and code enforcement program. Management skills to analyze programs, policies and operational needs. Negotiation strategies. Principles and practices of contract administration. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Modern office procedures, methods and equipment. Principles of supervision, training and performance evaluation. Advanced site planning and architectural design techniques and methods. Planning theory and social policies. Methods and techniques of research and analysis related to urban development and environmental impact assessment. Computer functions and related software. Technical report writing. Current literature, information sources and research techniques in the field of urban planning. Pertinent Federal, State, and local laws, codes and regulations including CEQA. Ability to: Plan, organize, direct and coordinate the work of lower level staff Select, supervise, train and evaluate staff. Effectively manage contracts and evaluate the work of contractors. Delegate authority and responsibility. Lead and direct the operations, services and activities of assigned areas of responbilities including one or more divisions of the Department. Develop and administer, division goals, objectives, and procedures. Prepare clear and concise administrative and financial reports. Prepare and administer large and complex budgets. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Operate and use modern office equipment including typewriter, fax machine or fax/modem, personal computer or terminal, printers and copiers. Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply Federal, State and local policies, laws and regulations. Communicate clearly and concisely, both orally and in writing. Research, develop and prepare ordinances, resolutions, contracts, and technical reports and associated summary data for presentation to City Council and others. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on sensitive issues in area of responsibility. Establish and maintain effective working relationships with those contacted in the course of work. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities. Maintain effective audio /visual discrimination and perception to the degree necessary for the successful performance of assigned duties. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Six years of increasingly responsible experience in municipal administration, including three years of lead supervisory responsibility. Training: Equivalent to a Bachelors degree from an accredited college or university with major course work in urban planning, engineering, business administration, public administration or a related field. WORKING CONDITIONS Environmental Conditions: Office and field environment; exposure to computer screens; exposure to outside atmospheric conditions. Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time, standing or walking; travel to various locations; light lifting, carrying, pushing and pulling; reaching; handling; use of fingers; talking; hearing; near acuity. PRINCIPAL PLANNER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. DEFINITION To perform a wide variety of complex current and advance planning activities; to supervise, assign and review the work of technical in -house and contract staff responsible for performing the City planning function including current or comprehensive planning projects and special studies; and to provide complex and responsible staff assistance to the Director of Community Development or Planning Manager. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the professional planner series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including general plan updates, environmental planning, and responsibility for compliance with the most complex Federal, State, and local regulations. Employees at this level may supervise lower associate and lower level staff and are required to be fully experienced in all procedures related to assigned areas of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Community Development Director or Planning Manager. May exercise direct supervision over professional, technical, administrative, contract and clerical staff. ESSENTIAL AND MARGINAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may include, but are not limited to, the following: Essential Functions: Plan, prioritize, prepare or assign, supervise and review the work of staff responsible for the City planning function including current and comprehensive planning projects and special studies; provide technical assistance to professional and technical planning and code enforcement staff and consultants. 2. Provide responsible staff assistance and support to the Community Development Director. Recommend and assist in the development and implementation of department goals and objectives; implement approved policies and procedures. 4. Establish schedules and methods for providing planning services; identify resource needs; review needs with appropriate management staff, use resources accordingly. Participate in the selection of planning staff, provide or coordinate staff training; prepare performance evaluations; work with employees to correct deficiencies. 6. Participate in the preparation and administration of the division or department budget; submit budget recommendations; monitor expenditures; prepare time accounting and cost recovery information. 7. Review, coordinate, and process General Plan amendments and related entitlement applications including zone changes, subdivision maps, planned development permits, and conditional use permits, review and inspect projects, meet with architects, engineers and construction personnel. 8. Update or coordinate consultant preparation of updates to General Plan elements and prepare yearly General Plan status report; prepare written staff reports and verbal presentations; to City Council, Planning Commission, City Council and ad hoc committees, other agency staff and representatives. 9. Interpret and enforce the City's General Plan, zoning ordinances, related local and state regulations. 10. Confer with developers, engineers, architects, landscape architects, environmental and planning consultants, other agency staff, elected officials, the general public regarding City development policies, standards, and the processing of development project and entitlement applications. 11. Review and provide comments on other agency projects and environmental documents and CEQA compliance. 12. Review programs related to housing and housing rehabilitation to further compliance with housing goals. 13. Perform complex architectural, site, landscape and other development plan examining activities; coordinate and direct staff in making recommendations on plan components. Mareinal Functions: Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of current or comprehensive planning. 2. Serve as emergency response worker as necessary. Perform related duties and responsibilities as required. QUALIFICATIONS Knowledge of Operations, services and activities of a current and comprehensive planning program. Principles of supervision, training and performance evaluation. Advanced principles and practices of urban planning and development. Advanced site planning and architectural design techniques and methods. Planning theory and social policies. Methods and techniques of research and analysis related to urban development and environmental impact assessment. Applicable environmental laws and regulations. Computer functions and related software. Technical report writing. Modern office procedures, methods, and computer equipment and various software. Principles and practices of contract administration. Current literature, information sources and research techniques in the field of urban planning. Pertinent Federal, State, and local laws, codes and regulations. Principles and procedures of supervision. Ability to: Analyze proposed projects for consistency with General Plan and compliance with City codes and policies. Analyze site and building design for compliance with code requirements. Analyze appropriate land use including terrain constraints, circulation, compatibility with adjacent land use, adequacy of services, and potential fiscal impacts. Effectively manage contracts and evaluate the work of contractors. Supervise, organize, and review the work of lower level staff. Manage multiple projects and comply with processing time limits. Interpret and explain City policies and procedures. Independently perform complex research, analysis and report writing. Interpret, explain, and enforce local, state, and federal laws and regulations. Interpret planning and zoning programs for the general public. Analyze and compile technical and statistical information and prepare reports. Respond tactfully, clearly, concisely and appropriately to inquiries from the public, press or other agencies on sensitive issues in areas of responsibility. Operate and use modern office equipment including typewriter, fax machine or fax/modem, personal computer or terminal, printers and copiers. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities. Maintain effective audio /visual discrimination and perception to the degree necessary for the successful performance of assigned duties. Experience and Trainine Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five years of increasingly responsible complex urban planning experience in either current or comprehensive planning including two years of lead or supervisory experience. Training: Equivalent to a Bachelors degree from an accredited college or university with major course work in planning, geography, public administration, business management or a closely related field. WORKING CONDITIONS Environmental Conditions: Office and field environment; exposure to computer screens; exposure to outside atmospheric conditions. Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time, standing or walking; travel to various locations; light lifting, carrying, pushing and pulling; reaching; handling; use of fingers; talking; hearing; near acuity. FINANCE /ACCOUNTING MANAGER Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. DEFINITION To manage plan, supervise and coordinate the operations and activities of the Finance and Accounting Divisions. To supervise, assign and review the work of staff responsible for the assigned finance function including accounting, billing, bond issuance, investments, cash management and tax compliance activities; to produce various financial reports, budget preparation and administration; and to monitor related computer operations. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Deputy City Manager. Exercises direct supervision over technical and clerical staff. ESSENTIAL FUNCTION STATEMENTS — Essential duties may include, but are not limited to, the following: Essential Functions: Monitor and respond to mainframe computer system operations; provide technical assistance and training to City staff in matters related to financial accounting and budget administration. 2. Provide responsible staff assistance and support to the Deputy City Manager. 3. Trains subordinate staff in finance, accounting and computer system operations. 4. Monitor and balance various accounts; verify availability of funds; classify expenditures; research and analyze transactions to resolve problems. Review accounting registers, journals, and related documents prepared by others; recommend and implement changes in accounting and auditing systems and procedures; oversee the preparation and the distribution of all financial reports. 6. Plan, prioritize, assign, supervise and review the work of staff responsible for financial services including accounts payable, account receivable, cash management, billing, tax compliance and reporting; oversee the preparation and posting of journal entries to record revenues, transfers, payments, and correct expenditures. 7. Recommend and assist in the preparation and implementation of division budget, goals and objectives. S. Establish schedules and methods for providing assigned financial services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly. 9. Oversee the maintenance of general ledger and accounting control records; oversee the reconciliation of various bank accounts to the general ledger including travel, bond and coupon, deposits, and investments. 10. Direct the preparation of the annual financial reports including production of lead sheets, verification of account and fund balances, comparison of previous and current year revenues and expenditures, preparation and input of statements for internal and external use. 11. Coordinate audit procedures with external auditors; respond to requests for information and provide needed assistance. 12. Participate in the selection of finance staff, provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 13. Oversee the compilation of the budget; complete budget analysis; submit budget recommendations; monitor expenditures and historical trends. 14. Prepare analytical and statistical reports on operations and activities for the City Council and staff, prepare monthly financial statements for City Departments. 15. Review vendor reports and issue the statements to appropriate vendors; transmit magnetic media returns of tax statements to the state and federal government; prepare all Federal or State required financial reports including the annual State Controller's Report, Statement of Indebtedness, Arbitrage Report, mandated Cost Reimbursement report and Unclaimed Property Report. Marginal Functions: Attend meetings and participate in professional group meetings, stay abreast of new trends and innovations in finance and accounting. 2. Serve as emergency response worker as necessary 3. Perform related duties and responsibilities as required. QUALIFICATIONS Knowledge of: Operations, services and activities of a municipal finance and fund accounting program. Principles of supervision, training and performance evaluation. Principles and practices of mathematics and statistics. Generally accepted finance and accounting principles and procedures. Principles and practices of budgeting. Principles and practices of contract administration. Governmental accounting principles and practices. Financial research and report preparation methods and techniques. Automated financial management systems. Modern office procedures, methods and equipment. Purchasing practices and procedures. Pertinent Federal, State, and local laws, codes and regulations. Ability to: Supervise, organize, and review the work of lower level staff. Select, supervise, train and evaluate staff. Conduct financial research and analysis. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Effectively manage contracts and evaluate the work of contractors. Research, develop and prepare ordinances, resolutions, contracts, and technical reports and associated summary data for presentation to City Council and others. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press or other agencies on sensitive issues in area of responsibility. Prepare a variety of financial statements, reports and analyses. Operate and use modern office equipment including 10 -key adding machine, typewriter, fax machine or fax/modem, personal computer or terminal, printers and copiers. Utilize computer equipment and software to produce complex reports, informational items, tracking systems and related documents. Apply Federal, State and local laws and regulations pertaining to accounting and auditing activities. Conduct sound audits of financial records. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities. Maintain effective audio /visual discrimination and perception to the degree necessary for the successful performance of assigned duties. Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Six years of increasingly responsible municipal finance and accounting experience including three years of supervisory or lead responsibility. Training: Equivalent to a Bachelors degree from an accredited college or university with major course work in accounting, finance, or a related field. WORKING CONDITIONS Environmental Conditions: Office and field environment; exposure to computer screens; exposure to outside atmospheric conditions. Physical Conditions: Essential functions may require maintaining physical condition necessary for sitting for prolonged periods of time, standing or walking; travel to various locations; light lifting, carrying, pushing and pulling; reaching; handling; use of fingers; talking; hearing; near acuity. RECREATION SUPERINTENDENT Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. DEFINITION To plan, implement and administer adult and youth recreation programs and activities; to assign and oversee recreation staff providing safe and well managed recreation programs to teens and other specialized customers including but not limited to adult and youth sports, leisure classes, special events, senior citizens, camps and other City programs; to manage the recreation center facility and gymnasium, and to effectively market and promote these and other programs. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Community Services Director. Exercises direct supervision over recreation and clerical support staff including volunteers. ESSENTIAL AND MARGINAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may include, but are not limited to, the following: Essential Functions: Plan, prioritize, assign, supervise and review the work of staff responsible for leading and tracking recreation and educational programs, adult and youth sports, facilities, teen program/day camp, special events and excursions and clerical support staff. Provide responsible staff assistance and support to the Director of Community Services. Supervise, schedule and delegate duties to staff; review and process staff time cards; train staff on policies and procedures; train and evaluate staff, umpires, and officials. 4. Administer recreation programs; develop and manage instructor contracts; schedule usage of facilities and make park reservations; oversee and process class registrations, payments, insurance policies, deposits, warrants and refunds; schedule games, practices, and classes and playoffs; prepare instruction manuals, brochures, fliers and ads; order required materials, supplies and awards. May oversee maintenance and repair of recreation facilities and equipment; work with contractors and vendors on building repairs and park facility improvements; inspect facility and grounds and test equipment; purchase program supplies and equipment. 6. Participate in the selection of recreation staff, conduct staff interviews; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.